Outdoor pool, pool umbrellas, pool loungers
Check availability

Reviews of Royal Star Beach Resort

4 out of 5
Royal Star Beach Resort
Cornish Street, El Dahar Area, Hurghada, Red Sea Governorate

Reviews

6.8
Rating 10 - Excellent. 22 out of 86 reviews" "
Rating 8 - Good. 26 out of 86 reviews" "
Rating 6 - Okay. 16 out of 86 reviews" "
Rating 4 - Poor. 6 out of 86 reviews" "
Rating 2 - Terrible. 16 out of 86 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Gaspare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2023

8/10 Good

László

Travelled with family
Liked: Cleanliness, staff & service, amenities
Not enough glasses for drinks The plastic cups are small and of poor quality.
Stayed 14 nights in Nov 2022

10/10 Excellent

Afrodité

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice personal with a big heart! It was the 5. time, that I was staying in this hotel. Like at home! Everything perfekt!
Stayed 7 nights in Sep 2021

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Food is poor quality and complaints are ignored The air conditioning inside the rooms is poor and the complaint is ignored
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is completely a terrible hotel. It is full of bugs... rude staff.... kept me waiting for 9 hrs. They violate everything, and you can’t complain because the owner’s Lon is in the Egyptian parliament. I called the tourism police to make a report ... they asked me to go to their location.... I went there they asked me to go come back. When I went back, they refused to make a report because of the connection.
Stayed 4 nights in Jun 2021

2/10 Terrible

EK

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting how they treat the guests here. We have arrived to Hurghada after 11pm but the hotel was informed in advance about our late arrival. When we arrived to the hotel the receptionist was extremely rude and unhelpful. We have booked two room for only 1 night (as we spent our holiday in a different hotel - LUCKILY) due to our late arrival but the receptionist couldn't find only 1 reservation and even that we showed our reservation and the confirmation that both room has been paid for he said he doesn't know who expedia is. We contacted Expedia and the agents were extremely helpful to get us our room. They called and e-mailed the hotel with our details but the receptionist was rude to the Agent too and was not willing to read the e-mail he has received from Expedia. Receptionist said, he can give us a room if we pay $250 for the night per room and said IF they find our reservation in the morning than they will refund us the money. We wanted to speak with a manager who refused to speak with us even tho he was sitting in the back office behind the reception. We refused to pay the $250 per room for the night (we booked it for £45 per room originally) and we didn't want to end up to get $500 short in case they refuse to pay us in the morning.. If the receptionist couldn't find the reservation at night there is no way he would find it in the morning. Cheap hotel and lying, extremely rude staff!
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Oct 2020
Response from Omar Ahmed on 14 Oct 2020
Ok, thank you for the information, will take care of all above points

2/10 Terrible

Verified traveller

The property refuse to give me a room Because they didn't find any reservations on My name or on my number I want my money back.
Stayed 4 nights in Oct 2020

2/10 Terrible

Kira, UAE

Travelled with family and small children
Hotel is close and still visible on your inventory. we arrive without accommodation.
Stayed 3 nights in Jul 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We had good timme. Price is good for full board stay (all inclusive). Cleanliness is ok but it can be better.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay*****
Stayed 8 nights in Jul 2019

8/10 Good

Ahmed

Liked: Property conditions & facilities, room comfort
A 3 star hotel not 4
Beach was nice, rooms were good, horrible desert buffet and very small variety for the rest of the food, wifi wasn't for free in the rooms as mentioned on hotels.com, not very friendly staff nor receptionists. AC was very weak in rooms. Far away from city centre, great animation team though.
Stayed 3 nights in Apr 2019

8/10 Good

Pakinam, Cairo Egypt

Liked: Cleanliness, staff & service, property conditions & facilities
It was such a wonderful vacation. The staff can’t be better. I’d like to thank the receptionist Mr Hany for his decent hospitality and professional welcoming. He facilitated everything for us. I’d like also to thank the restaurant manager Mr Ragab and his team, as the restaurant set up and waiters were working really hard. The food was great, except for the bakery and desserts, other than this all was great. I booked a triple room from Expedia and Mr Hany the receptionist suggested that i can upgrade to a family room with pool and beach view, which was a great choice. The room was spacious and cleaned well by the housekeeping. The pool looked really nice, but I did not use it. What I did not like about the hotel was the beach, as it’s full of sharp rocks and seaweeds. There’s no much activities to be done for adults nor children, animation team could do better. There’s no pool not playing area for the kids. I had to take my little daughter to the next hotel to play on a single broken slide. I can call it a relaxing resort.
Stayed 3 nights in Nov 2018

10/10 Excellent

mostafa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2018

10/10 Excellent

Rosi, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful time. Situated right on the beach with nice views. All food and entertainment was included. What made our time there the most special was the welcoming and friendly staff. Thankyou for making our time there special.
Stayed 2 nights in Oct 2018
Response from Diana on 1 Nov 2018
Dear Guest, Thank you for choosing Royal Star Beach Resort! It was a pleasure having you stay with us on your recent visit. Wish see you soon at the Royal Star Beach Resort

8/10 Good

Amr, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reservation clerk Hany was the best and animation team was great specially Sam air condition was not working properly .
Stayed 2 nights in Oct 2018
Response from Diana on 24 Oct 2018
Dear Mr. Amr, Thank you for choosing Royal Star Beach Resort! kindly be assured that your ratings and comments will be transferred to the Management. Wish see you soon at the Royal Star Beach Resort

8/10 Good

GaboNY, New York

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Beutiful place, elegant property, open bar for cocktails and soft drinks. The brakfast ,lunch and dinner buffet were always delicious I would definitely come back here Only one of the employee refused to give us a drink but everyone else were very polite and friendly I can’t just for one perdon. Cleanliness they need to improve the towels, bed sheets need to be change more continously
Stayed 3 nights in Sep 2018
Response from Diana on 1 Oct 2018
Dear Guest, Thank you for choosing Royal Star Beach Resort! Your review is important to us, be assured that all your comments will be transferred to the Hotel Management.

6/10 Okay

Talina

Disliked: Property conditions & facilities
Not worth the $50!
First guy at front desk was a complete jerk! But the other 2 and the manager made up for it... room was just ok. Could be updated... no soap, we had to call for some. View was the best. Only stayed in hotel for less than 12 hours... linens were frayed. And what’s with the no marriage law? How backward is that??
Stayed 1 night in Jun 2018
Response from E-commerce on 14 Jul 2018
Dear Talina Thank you for taking your time to write a review. We apologize that your experience was regrettably less than satisfying. Kindly be assure that your remarks will be addressed to the management.

6/10 Okay

Hossam, Cairo

Disliked: Cleanliness
Short stay
Close to the beach, good price, close to the city and quiet. One of my 2 rooms had a bad smell and a bad view. Pool needs to be more heated in the winter and with an option for food services at the pool
Stayed 1 night in Dec 2017
Response from Lusine Shirinian (E-commerce) on 19 May 2018
Dear guest Thank you for choosing Royal Star Beach Resort! It was a pleasure having you stay with us on your recent visit. It's very important for us to take all comments in consideration and improve our hotel service. Kindly be assured that your remarks will be addressed to the management. Wish see you soon at the Royal Star Beach Resort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a terrible night, i left hotel next day.
Expecting refund of the three nights after deduct 25% against cancellation as front desk said. Please advise email confirming refund amount to same account paid in advance. Thanks You.
Stayed 4 nights in Nov 2017

6/10 Okay

Elaine, egypt

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel a great deal; hotel dive center a disaster
The hotel is beautiful and spotlessly clean. Tourism is down and they are hurting for business and it shows: the light bulbs in my room could not have been more than 4 watts. When I asked for one bright enough to read by, they said sorry, this is a standard room. Bring your own shampoo, too. A small safe was screwed on top of a shelf with the nuts and bolts where anyone could unscrew them and take the whole safe. Breakfast ends at 10:00; at 10:01 they even shut down the coffee machine. But for what I paid for the hotel, it was a great deal. The Dive Center attached to the Hotel was a disaster. We paid for a 2-hour snorkeling trip. They spent the first 20 minutes fixing the engine. They took us out and dropped anchor in the coral then started to fish. They told us we couldn't snorkel there; waves were too big, but they were going to fish. When I objected, they said okay only a few minutes and then we moved on. Then they took us to where it was much too shallow. The corals were 20 cm from our chests. My friend had never snorkeled before and was afraid of what was hiding in there; it was all too close. He flailed around and his legs got all cut up on the corals. The "instructor" was standing and walking on the corals. It was a disaster. So much dead and damaged coral. I hope the other outfits do better.
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
cheap and cheer full
our room overlooked some flats next door so we had it changed free of charge to a sea view. room was clean if a little run down staff really nice and friendly food breakfast and lunch was good but the evening meals not up to standard local drinks ok but all taste the same, beach ok and staff at beach good and friendly. we got what we paid for a cheap winter break and came home with a tan and relaxed.

8/10 Good

Richard, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant hotel in good location
I very much enjoyed my stay at this hotel which has a small but pleasant beach easily accessible. The staff are excellent. Local facilities are close at hand and easily walked to. One can also enjoy the facilities of the sister hotel next door which has better sea swimming.

2/10 Terrible

Serag, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not very nice
The staff at any hotel can make or break a holiday... the staff here are just rude, unhelpful and badly trained. Will never visit this poor excuse for a hotel again.

2/10 Terrible

dia, Cairo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst ever
never again, an hour to check in, the worst staff I have ever come across in the service industry. Broken pipes as soon as we got to room, freezing rooms, windows that don't seal, really, stay away from here

2/10 Terrible

Andrew A, London

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Totally awful
it was terrible, very very rude staff, terrible food, on the last night, they just switched off all the lights in the bar to remove people.. no idea about safety. noisy rooms... much better hotels available. I can honestly say there is not ONE thing positive about this place.

8/10 Good

hani

Liked: Staff & service, property conditions & facilities
Relaxing stay
Good for relaxing

6/10 Okay

Sahar, Cairo

Liked: Property conditions & facilities
Disliked: Staff & service
Disappointed...
first of all, the receptionist was unfriendly and unhelpful at all, there was clear discrimination between Egyptians and foreigners, the room was alright, food was totally average; we had higher expectations, the neighborhood was alright, it was clear that there was little to no effort to make the stay entertaining, our stay wasn't completely horrible but we're not eager to go there again anytime soon.

10/10 Excellent

Haitham, Luxor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected fun
Hi The hotel was awesome we heared that the food in all the resorts in Hurghada is terrible because of the low prices and all the Egyptians guests well that was not the case here at three corners royal star the food was great and delicious in every meal also the verity of the food each day was great the beach of the hotel was not good they had wooden boats standing in the middle front of the beach so we had to go to a beach I think it's the resort's next to us it wasn't that big always crowded but it's OK we had fun what wasn't ok is that beach staff they were awful and very rude but to be fair they weren't royal star's staff On the other hand the staff in the restaurant and the cafe were absloutly awesome very polite and fun and very helpful they knew what they were doing absloutly professional the loopy of the hotel was good and stylish but the air conditioner was always off I don't know why Overall the hotel was very nice and I would come back again and will recommend it to others

8/10 Good

Tim, Amherst, MA

Liked: Cleanliness, staff & service, property conditions & facilities
Value resort on the beach
Right on beach this is a value resort that is all inclusive. Food is great and the pool is nice during hot days. The beach is rocky and not comfortable compared to other beaches. Boats are anchored close to beach which makes it unpleasant.

8/10 Good

Muhammed, Cairo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good hotel
It was too good and want come again later

8/10 Good

Osama

Liked: Cleanliness, property conditions & facilities, room comfort
Not bad
The hotel is nice for relaxing but if you wanna stay there it will be better if u have a car so it can ease your transport .. The hotel services was good and friendly... Didn't like the animation team as they never cam and talk with us, other than that everything else was good

10/10 Excellent

Zhong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

seif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

christoph, Geneva

Liked: Cleanliness
Hurghada dive trip
Certainly nothing any exceptional about these place. Aircon at best keeping the place lukewarm and very noisy. Balcony overlooking an unfinished hotel next door. Food pretty average at best. Beer warm, Staff more fluent in Russian than English. Not expensive to be fair, but think you can get better value for your money. Did get free late check-pit to be fair, but had to fight for it.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A terrible experience
Well, i chose this hotel based on your recommendation as you highlighted that is a great hotel and give it 4.4/5 however it doesn't deserve more than 1.5/5 for the following: The staff are not professional nor helpful at all ,in the second day there i called the room service to request a bottle of water at 10 am& they brought it at 1 pm after three calls to complain about the delay. The room service cleaned my room only one time during my stay The food was disgusting

6/10 Okay

MOHAMMED

Liked: Cleanliness

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent just let down Tour Companies onsite
Really great hotel with an average beach but you just need to go to the resort next door. The property and food is great. The alcohol is not the best quality but ok. My main thing was that the tour operators on site at the hotel are separate businesses that you need to negotiate a price for as they over charge you. Book tours online but otherwise the staff are fantastic and super friendly and the service is great. Excellent choice

10/10 Excellent

Rob, Peterborough

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel with very friendly staff. The food was high quality but the drinks (the spirits were poor). i took my own. the pool area and beach were clean and well maintained. the room and facilities were excellent. No British people there except me.

10/10 Excellent

Olesya, Moscow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LIKE!
Delicious food and very commfortable room! We enjoyed this hotel very much!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, relaxing, very nice hotel
4 days in this hotel were amazing.i was in a relaxing state, enjoyed my stay so much hotel staff are very polite and co-operative.special thanks to restaurant staff for their hard effort to supply nice variety of food, you will ever find food you prefer tasty and very fresh.

10/10 Excellent

Eman, Cairo, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place for Vacation
I have enjoyed it to the maximum. it is not less than any 5 stars hotel. I really liked the place and will go back again isA

4/10 Poor

Laura

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Leider waren wir sehr enttäuscht von diesem Hotel und würden nicht empfehlen es zu buchen! Es ist allgemein sehr in die Jahre gekommen und sieht nicht mehr aus wie auf den Bildern hier auf der Seite… alles sehr alt, heruntergekommen und dreckig. Die Sauberkeit lässt im ganzen Hotel sehr zu wünschen übrig: insbesondere im Badezimmer ist es einfach nur dreckig. Die Teller, das Besteck und Gläser beim Essen werden einmal mit Wasser abgespült und fertig. Es war wirklich eine Überwindung damit zu Essen. Die Getränke wurden meistens nur aus 0,1l Plastik Bechern ausgeschenkt. Das war uns dann sogar lieber aber dadurch musste man sich alle 10min was Neues holen. Die Getränke sind entweder aus Sirup oder ganz billige Nachmachen aus dem Supermarkt. Wirklich nicht lecker, und die „Cocktails“ ungenießbar. Zum Beispiel eine Mischung aus „Sprite“ und „Fanta“. Das haben wir uns wirklich anders vorgestellt. Das Essen war wirklich in Ordnung. Viel Auswahl und war immer lecker. W-lan gibt es nur in der Lobby, NICHT auf den Zimmern. Dafür muss man extra zahlen. Und das Lobby W-lan funktioniert nur teilweise und dann sehr langsam. Am Pool ist den ganzen Tag über sehr laute Musik und Entertainment. Man wird sehr oft angesprochen ob man einen Ausflug, Spa-Angebot oder Drink kaufen möchte. Die Bucht/Aussicht vor dem Hotel ist wirklich sehr schön. Aber zum Schwimmen leider viel zu flach, steinig und das Wasser erhitzt sich sehr schnell. In der Bucht nebenan ist schön zum Schnorcheln und Schwimmen.
Stayed 11 nights in Jul 2023

4/10 Poor

Sophie

Disliked: Cleanliness
Stayed 10 nights in Mar 2023

8/10 Good

Hossam

Travelled with family
Liked: Cleanliness, staff & service
Goed

10/10 Excellent

Michelle Keway

Travelled with family
Liked: Cleanliness, staff & service, amenities
Aldrig upplevt trevligare person. All person gjorde allt för att göra vår vistelse super trevligt dyngnet runt.& det blev pga dessa fantastiska service minded personal. Detta gällde från städpersonal, underhållningspersonal, restaurangpersonal, barpersonal, strandpersonal till receptionpersonal. ❤️🙏

6/10 Okay

Markus

Travelled with family
Liked: Staff & service
Hotel ist sehr in die Jahre gekommen und hat in den letzten Jahren stark abgenommen was sich auch am essen bemerkbar macht
Stayed 3 nights in Oct 2021
Response from Mira Guest relation Royal Star on 16 Nov 2021
Sehr geehrter Gast, es tut uns leid zu hören, dass sie mit ihrem Aufenthalt bei uns nicht gänzlich zufrieden waren. Wir versuchen uns stetig zu verbessern, deshalb ist uns ihr Feedback sehr wichtig. Es würde uns freuen, wen sie uns noch einmal die Chance geben uns bei ihrem nächsten Besuch in Hurghada zu beweisen Mit freundlichen Grüßen

10/10 Excellent

Hadhirami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel est très agréable, professionnel ainsi qu’à l’écoute des demandes .
Stayed 8 nights in Oct 2021
Response from Mira Guest relation Royal Star on 16 Nov 2021
Dear guest, Thanks for your comment. We are pleased to hear that you enjoyed your stay with us and we look forward to welcoming you back to our hotel soon Kind regards

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
.
Stayed 14 nights in Jul 2021

2/10 Terrible

Ahmed Abdelnaser Khalaf Ahmed

Stayed 5 nights in Aug 2021