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Overview of SUNRISE Aqua Joy Resort

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Beach
Beach
Beach
6 outdoor pools, open 6:00 AM to 6:00 PM, pool loungers

SUNRISE Aqua Joy Resort

4 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationHurghada Museum12 min walk
    Popular LocationHurghada Grand Aquarium8 min drive
    AirportHurghada (HRG-Hurghada Intl.)11 min drive
    Popular LocationMarina Hurghada16 min drive

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Standard Room

3.6/5 guest room rating
  • 344 sq ft
  • Sleeps 3
  • 2 Single Beds

Mega Family Room

No guest room rating
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

Swim Up Room (Adult Only +16)

No guest room rating
  • 366 sq ft
  • Sleeps 3
  • 2 Single Beds

About this area

Hurghada

SUNRISE Aqua Joy Resort is located in Hurghada's Village Road neighbourhood. Hurghada City Center is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Hurghada Grand Aquarium and Aqua Park.
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Popular Location

What's nearby

  • Hurghada Museum - 12 min walk
  • Hurghada Grand Aquarium - 8 min drive
  • Senzo Mall - 16 min drive
  • Marina Hurghada - 16 min drive
  • Aqua Park - 17 min drive

Getting around

  • Hurghada (HRG-Hurghada Intl.) - 8 min drive

Restaurants

  • Heliodoro — 1 min walk
  • Basilico — 1 min walk
  • Hard Rock Cafe - 7 min walk
  • The Purrfect Cuppa - 4 min drive
  • Coffee shop - 5 min drive

About this property

SUNRISE Aqua Joy Resort

Family-friendly Hurghada property in Village Road with 7 restaurants
7 restaurants, 6 outdoor pools and a full-service spa are available at this resort. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, free water park access, 5 bars/lounges and a fitness centre are on-site. All 476 rooms offer free WiFi, minibars (stocked with some free items) and LCD TVs with satellite channels. Other amenities available to guests include free bottled water, hairdryers and safes.
SUNRISE Aqua Joy Resort offers 476 forms of air-conditioned accommodation with minibars (stocked with some free items) and a safe. 40-inch LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Hurghada property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

6 outdoor swimming pools are on site along with a complimentary water park and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Swan. Services include massages. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO), SGS (third-party expert - Global) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 7 restaurants
  • 5 bars/lounges

Things to do

  • 6 outdoor pools
  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Lifeguards on site
  • Playground
  • Table tennis
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's games
  • Free children's club
  • Free supervised childcare/activities
  • Free water park access
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Hair salon
  • Multilingual staff
  • Porter

Languages spoken

  • Arabic
  • English
  • German
  • Russian

Business services

  • Conference space (2153 square feet)
  • A meeting room

Outdoors

  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Terrace

Spa

  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Games

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LCD TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Free minibar (some items)

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

If you are planning to arrive after 2:30 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa

Property is also known as

Aqua Joy Resort by SUNRISE
Sunrise Aqua Joy All Inclusive
SUNRISE Aqua Joy Resort Hurghada
SUNRISE Aqua Joy Resort All inclusive
SUNRISE Aqua Joy Resort All-inclusive property
SUNRISE Aqua Joy Resort All-inclusive property Hurghada

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 19 out of 46 reviews
5 - Excellent 41%
Rating 4 - Good. 15 out of 46 reviews
4 - Good 33%
Rating 3 - Okay. 8 out of 46 reviews
3 - Okay 17%
Rating 2 - Poor. 3 out of 46 reviews
2 - Poor 7%
Rating 1 - Terrible. 1 out of 46 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.1/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service
Have not been here long enough to make an opinion
Stayed 1 night in May 2021

2/5 Poor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I planned to stay in sunrise aqua joy hurgada me and my wife for three nights from 7/3/2021 to 10/3/2021 After carful research and reviewing hotel photos I made the reservation through expedia But when we arrived the hotel, we got shocked our vacation we waiting for months ruined The main reason we came for the beach and snoring activity is faded , its not an open beach its marina for yachts and we cannot swim farther a very small part of the still water however the photos shows without any yachts and shows the open sea I asked the receptionist to cancel or amend my reservation but he said you didn’t book from my side please get back to your booking agency After a long way drive, I compelled to stay one night also to looking for another hotel so I start communication with expedia and they get back to hotel and amend my reservation to be one night will be deducted and refund me by the other two nights so the most of my stay there used to finish with expedia and looking for another hotel When I am checking out the same receptionist told me your booking was cancelled at all and you must pay this night by cash here and with the same way I replied get back to the agency its already paid but he said we sent them an email and we waiting for reply and till then you cannot move out of the hotel Me and wife got shocked are we under arrest till they reply after debates take over two hours, I call the police we need to move our second day getting ruined and the police came an
Stayed 3 nights in Mar 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite and professional Food was very good but it can be better
Stayed 2 nights in Feb 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Animation team was excellent and very helpful- Sayed and Sheriff at the bars and the head chef were outstanding.
Stayed 9 nights in Dec 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very good and the service was great and the staff is very friendly
Stayed 4 nights in Nov 2020