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Reviews of La Quinta Inn by Wyndham Huntsville Research Park

2.5 out of 5
La Quinta Inn by Wyndham Huntsville Research Park
4870 University Dr NW, Huntsville, AL

Reviews

6.2
Rating 10 - Excellent. 235 out of 1000 reviews" "
Rating 8 - Good. 200 out of 1000 reviews" "
Rating 6 - Okay. 193 out of 1000 reviews" "
Rating 4 - Poor. 161 out of 1000 reviews" "
Rating 2 - Terrible. 211 out of 1000 reviews" "

6.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Karl

Business traveller
Disliked: Cleanliness, property conditions & facilities
The room was very nice, however, the consierge did not inform me of the construction that was going on behind my room. They started working on the room next door to mine at 5am in the morning. And without any notice, started hammering. Terrible lack of courtesy for me as a resident.
Stayed 1 night in Apr 2024
Response from Ni on 14 Apr 2024
Our apologies for our recent renovation noises. We will definetely address the time work is started. However,we are renovating to make our rooms more up to date for you our guest! Next time you are in town,stop by and see even more changes! See you soon!

8/10 Good

Meredith, lockport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were remodling one side of where we were staying. So it was a little loud in the morning. Then there were people out in the parking lot at 11pm to 2am having a cook out. Didn't have to many parking spots bc of the remodling.
Stayed 3 nights in Apr 2024
Response from Ni on 14 Apr 2024
We are sorry for what you had to endure we will definitely make sure our security teams knows of this to stop any further actions as such as being in the parking lot that late. Our parking will be back very soon to where parking will be alot better because our remodeling is almost complete. The next time you are i town stop by and see what new amenities we have for you. See you soon!

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room. Friendly staff!
Stayed 1 night in Apr 2024
Response from Ni on 14 Apr 2024
Thank you so much and we can't wait to se you again!

6/10 Okay

Charlie

Travelled with family, Business traveller, Travelled with pets
Liked: Staff & service
Had construction going on, the bathroom was small, with the sink not in it. Carpet was stained.
Stayed 1 night in Mar 2024
Response from Ni on 14 Apr 2024
We are currently remodeling our property with walk in showers where as it is roomier for our guest convenience. The next time you are in town try one of our renovated rooms and see the major transformation!

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean room.
Stayed 1 night in Mar 2024
Response from Ni on 29 Mar 2024
Thanks and we will see you soon!

2/10 Terrible

Tom

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My husband and i reserved a room several months in advance at LaQuinta Hotel and when we came to check into our room, the room stunk, the bathroom was nasty, and it was past the date that we could get a regund for our stay. So after our date friday evening we went and checked at the Best Western and paid less for the night than LaQuunta Hotel room that we reserved. And in the morning after we checked out of the Best Western we drove down the road to the LaQuinta Hoteland turned in our room key card. I would NEVER recommend LaQuinta to anyone. Not EVER!!! Grom the owners down to the employees, there really needs to be a HUGE improvements and updates in your Hotel rooms.
Stayed 1 night in Mar 2024
Response from Ni on 23 Mar 2024
Our apologies for your stay not being a great one. You reserved an older room and we are currently in the middle of renovation to modernize our rooms. The building your room was in is actually being renovated on the other side. Next time while you are in town try one of our king premiere rooms and you will see an amazing transformation! We do wish you would have said something to our front desk about not being happy with your room. Again, our apologies for your stay not being a good one.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Ni on 23 Mar 2024
Thanks and see you soon!

8/10 Good

william

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, good customer service, nice location, very limited breakfast options, floor in room was Sticky and not very clean. Overall good stay, good deal, good price.
Stayed 1 night in Mar 2024
Response from Ni on 23 Mar 2024
We will make sure to have housekeeping checking all areas. Thanks for letting us know! We look forward to seeing you very soon!

8/10 Good

jackelyn

Stayed 1 night in Mar 2024

10/10 Excellent

Victoria

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Ni on 29 Mar 2024
Thanks for your feedback! We will be awaiting your future stays!

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from Ni on 29 Mar 2024
Thank you so much for staying with us, we look forward to you coming back really soon!

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ni on 29 Mar 2024
Thank you greatly for your feedback and we will see you soon!

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms could use some maintenance but you get what you pay for
Stayed 1 night in Mar 2024
Response from Ni on 23 Mar 2024
Thanks for your feedback and we are currently renovating our property because our we want our guest in a modern room. Next time your in town try one of our newly renovated double queen rooms and you will see an amazing difference! See you soon!

8/10 Good

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Mar 2024
Response from Ni on 29 Mar 2024
Thanks for your feedback! We aim to please here at La Quinta and we cant wait for you to come back!

6/10 Okay

Ben

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ni on 29 Mar 2024
Thank you and we can't wait to see you again!

10/10 Excellent

Ivory

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Ni on 29 Mar 2024
Thank you so much for your feedback and we look forward to you returning!

6/10 Okay

McKenna

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very polite. The property had certain locations marked off with yellow cation tape.
Stayed 1 night in Feb 2024
Response from Ni on 29 Feb 2024
The caution tape was only for guest safety. We are in the middle of renovation and our staircases were just put in and the cement hadn't dried,that was the reason for the caution tape. Our apologies if it was an oversight,that our front desk didn't mention.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ni on 29 Feb 2024
Thanks and see you soon!

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Both nights there were parties going in on the 2nd floor, very loud music. Room dirty!!!
Stayed 2 nights in Feb 2024
Response from Ashley Rhame on 23 Feb 2024
I am very upset to hear you did not have a good stay with us! Did you call or speak to anyone at the front desk so we could made the other guests causing problems to leave or quiet down! I hope you will consider staying with us again in the future and give us another chance to provide you with a clean modern room

10/10 Excellent

Maria

Stayed 3 nights in Feb 2024
Response from Ni on 23 Mar 2024
Thank you so much and we can't wait to see you soon!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Room looks like it was recently remodeled, appears brand new. Bed was very comfortable. A like more covers on the bed but I increased the temperature and it was very comfortable. They r remodeling the outside but all of that takes time. Room was great.
Stayed 1 night in Feb 2024
Response from Ashley Rhame on 23 Feb 2024
Thank you so much for reviewing our property! Our rooms are newly renovated, I am so glad to hear you had a good stay with us and hope we will see you again in the future!

8/10 Good

Pete

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ashley Rhame on 23 Feb 2024
Thank you for taking time to review our property!

10/10 Excellent

Darrell

Stayed 1 night in Jan 2024
Response from Ni on 23 Mar 2024
Thanks so much! See you soon!

2/10 Terrible

Lee

Disliked: Staff & service, property conditions & facilities
Under construction and was not aware of it. Our room was newly renovated and was nice
Response from Ashley Rhame on 23 Feb 2024
I am sorry that you were not aware of the constuction prior to your arrival. I am glad to hear you enjoyed the remodeled rooms. I am confusted on why you gave us a 1 out of 5 since you said the room was nice

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Ni on 29 Feb 2024
Thanks and See you soon!

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Jan 2024
Response from Ni on 29 Feb 2024
Thanks and we look forward to seeing you soon!

6/10 Okay

Erica

Disliked: Cleanliness, property conditions & facilities
Too noisy and Roaches
Response from Ni on 29 Feb 2024
I do apologize for the inconvenience of your stay. We are currently undergoing renovations to improve the stay for our guest. On your next visit you will see an amazing transformation!

4/10 Poor

Allen

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Put us right next to rooms with construction that went on at all hours. Cleanliness was overall poor
Stayed 3 nights in Jan 2024
Response from Ni on 29 Feb 2024
Sorry Mr.De Somer,we are currently renovating to make our hotel a better stay for our guests. I am sorry you were inconvenienced by this during your stay. That room is in fact now newly renovated so you will see a major difference when you return!

6/10 Okay

Erin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The people were all super sweet and helpful. The other guests were as well. We were just driving through so i don't know anything about the neighborhood but we, as two females, felt safe and were not worried for our safety at all. The hotel was undergoing improvements. The only thing negative i could say was that my queen bed didn't have a cover or blanket. I grabbed one from the car. The room was clean. The bathroom was clean and well kept. We did get the handicapped room and the only thing to say there was that the bathtub/shower... you still had to step into. Depending on your limitations, that may not work for you.
Stayed 1 night in Jan 2024
Response from Ni on 29 Feb 2024
Thank you and the next time you come we will make sure you have everything you need, our apologies. See you soon!

10/10 Excellent

Rodney

Stayed 1 night in Jan 2024
Response from Ni on 29 Feb 2024
Thanks and see you soon!

2/10 Terrible

Xiomara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ccccc
Stayed 1 night in Jan 2024
Response from Ni on 29 Feb 2024
Thanks and see you soon!

6/10 Okay

Shaun

Liked: Property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Ni on 29 Feb 2024
Thanks and see you soon!

10/10 Excellent

Heather

Stayed 2 nights in Dec 2023

10/10 Excellent

James

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet, clean location to stay. I came here on business. The quality given exceeded expectations for what i paid for. Your staff was courteous and helpful as well. Will stay here again when im back.
Stayed 1 night in Dec 2023

10/10 Excellent

N.

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Rickey

Stayed 1 night in Dec 2023

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Front desk on 17 Dec 2023
Thank you very much,Hope to see you again very soon!

6/10 Okay

Terri

Travelled with family and small children, Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
The staff wasn't too helpful. Place was dirty. Heating/ cooling system sound like a lawn mower all night and day.
Response from Ashley Rhame on 23 Feb 2024
I am sorry that you didnt enjoy your stay with us! I hope you will consider giving us another chance to provide you with a great stay

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean stay (I did a wipe multiple wipe tests), staff was polite and helpful. I will admit I am extremely picky, and particular about staying in hotels/bnb's... But I was pleasantly surprised. Construction on the premises did not interfere at all. They also provided complimentary, Dove hygiene products in my bathroom. Cant beat their price, especially if staying for multiple nights. They also offer breakfast. Overall a great location with different restaurants and shops nearby. Was assisted by several employees on different occasions, and each had the same positive energy. Thank you to LaQuinta at Research Park!
Stayed 2 nights in Dec 2023

6/10 Okay

Colin

Business traveller
Disliked: Property conditions & facilities
There was insufficient towels for bathing. The lining was soiled, and the bath itself was damaged and/or not cleaned properly. We had to keep calling for supplies which we had to fetch ourselves from the reception. Once we were told that towels requested were not available.
Stayed 5 nights in Dec 2023

8/10 Good

Peggy

Liked: Staff & service, property conditions & facilities
Nothing unique nice amenities, hair dryer, iron Very few towels no hand towel
Stayed 1 night in Dec 2023

10/10 Excellent

Morraye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

4/10 Poor

Melissa

Business traveller
Liked: Staff & service
The room smelled awful. The scent was thick. It smelled like someone tried really hard to cover up cigarette odor. I was too exhausted to ask for another room, i had just worked 13 hours as an RN at a nearby nursing home. I do per diem travel work and did not want to drive back home to chattanooga. Everything was clean and comfortable but i just fell asleep hoping to go nose blind.
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Anton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Nice hotel very comfortable
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 7 nights in Nov 2023

4/10 Poor

Miguel

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Found an old wet cigarette, had to switch rooms 2x due to roaches
Stayed 3 nights in Nov 2023

8/10 Good

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Id stay again
Stayed 1 night in Oct 2023

8/10 Good

Shawona

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quiet place and good resting
Stayed 4 nights in Nov 2023