Ratings based on 143 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Florida

Nice for the price, great and helpful staff.

Posted 13-Jun-2015
Was in town for family event. Hotel was clean and staff was very friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveller from Nashville

Posted 04-Jun-2015
Location: conveniently located to UA-Huntsville and to the Space Center
The check-in process was quick and smoothly handled by smiling staff; the room was beautiful, modern, clean and well equipped! The room was very spacious, too! Overall, it was a great 2 night stay and I plan to return.
5 out of 5
Recommended
for Families
by TANYA from Fort Washington Md

Stay here!! Great extended stay!!

Posted 02-Jun-2015 on Hotels
We came into Huntsville for my grandson's graduation at Oakwood academy. 7mins from the campus. We were on campus Friday, Saturday and Sunday for events. It was great location for us. The suite was beautiful and comfortable. Everything we wanted and more. Even my critical husband loved it. Couldn't stop talking about your towels,lol, go figure. We will stay again when in town. The staff was always pleasant and eager to help with a smile and laughter. Enjoyed the stay very much.
5 out of 5
Recommended
for Everyone
by A verified traveller from birmingham

Posted 31-May-2015
The room was very nice. I was very pleased with the size, cleanliness, and amenities in the room. I had a very large work space.
5 out of 5
Recommended
for Getaway With Friends
by Ron from Chattanooga

Premium Service

Posted 26-May-2015 on Hotels
This is my third stay in the hotel and I'm continuously impressed with the high level of service from the staff.
2 out of 5
Recommended
for Families
by JOHNNIE from ARIZONA

POOR MANAGEMENT AND QUALITY CONTROL

Posted 26-May-2015 on Hotels
Outside appearance good, inside disappointing. Common areas were dirty to the max and in the 4 days I stayed there they never got cleaned. Elevators were filthy with oil on the carpet. Workman worked out side my hotel room and left dry wall chalk out side my room for 2 days. Dead cockroach in the kitchen area. Carpets in my room and the kitchen floor were dirty. I accidently dripped some grape juice on the floor and when I took a wet paper towel and wiped it up the paper towel was black with dirt. Sinks in the bathroom was too high. I stand 6 feet tall but if I was 5.1 or 5.6 I would be in trouble with those sinks. Toilet had some slime that would not go away no matter how many times you flushed the toilet. General appearance of the room is that it looked clean and orderly but won't pass the white glove test on day one of your stay. TV remote was dead when I arrived but they promply replaced the remote. Couldn't ask for friendlier reception desk. When I brought down my towels they promply replaced them, the tissue paper, and toilet paper. They had a small snack area on the honor system but not foods I wanted. Due to the dirty common areas I did not trust using the workout room. The Hotel is on a decline due to poor management and lack of quality assurance, preventive maintenance, sanitation, and routine inspections to ensure the facility is being maintained at a high standard.
4 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 23-May-2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller from Florida

Perfect location

Posted 04-May-2015
Pros: The hotel is close to the mall and restaurants and not too far from downtown.
Cons: To offer some kind of breakfast.
Location: mall, restaurants, NASA.
The directions to the hotel were easy to follow. The person at the service desk was very amicable and took care of us very quickly. This hotel its a nice facility(in and out) The room was very clean, roomy with all the amenities that you need when you travel. We were able to rest and be ready for the next travel day. We will recommend this hotel to families and friends.
Comment from Hotel Management
07-May-2015 by Manager, Hotel Management
Thank you for taking the time to leave your comment. We appreciate your positive feedback and we hope to see you again on your next visit to Huntsville.
4 out of 5
Recommended
for Getaway With Friends
by Norma from Kansas City, MO

Great Hotel

Posted 04-May-2015 on Hotels
The room was very nice! However, it would have been nice if they cleaned up our room everyday. We were told they would only clean it if we were to stay a week or longer. This is just me being nit picky. Overall, this is a great hotel!
Comment from Hotel Management
11-Jul-2015 by Operations Manager, Hotel Management
Thank you for taking the time to leave your comment. We appreciate your positive feedback and we hope to see you again on your next visit to Huntsville.
4 out of 5
Recommended
for Business Travellers
by Richard

This traveller left a rating score only Posted 04-May-2015 on Hotels