Reception

Reviews of Hampton Inn & Suites Huntersville

2.5 out of 5
Hampton Inn & Suites Huntersville
10305 Wilmington Rd, Huntersville, NC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 657 out of 884 reviews" "
Rating 8 - Good. 178 out of 884 reviews" "
Rating 6 - Okay. 24 out of 884 reviews" "
Rating 4 - Poor. 14 out of 884 reviews" "
Rating 2 - Terrible. 11 out of 884 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Apr 2024
Response from De’Markus—-AGM on 8 Apr 2024
Thank you so much for staying at the Hampton Inn & Suites Huntersville! We’re so glad to see that you enjoyed your stay—we look forward to your next stay with us in the near future! Have a Great Dayyy!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from De’Markus—Assistant General Manager on 6 Apr 2024
Thank You so much for the review John! We look forward to your next stay with us!

10/10 Excellent

Robert, Orangeville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable and very convenient location.
Stayed 1 night in Feb 2024
Response from Kimi on 4 Mar 2024
We are happy to see that you enjoyed our hotel and stay. We look forward to seeing you again when and if your travels bring you back to Huntersville NC! It was truly our pleasure having you as our guest!

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and the best staff. Professional and friendly.
Stayed 2 nights in Feb 2024
Response from Kimi on 4 Mar 2024
We are happy to see that you enjoyed our hotel and stay AND the staff! :-) We look forward to seeing you again when and if your travels bring you back to Huntersville NC! It was truly our pleasure having you as our guest!

8/10 Good

Jill

Liked: Staff & service
Construction work in road in front
Stayed 1 night in Feb 2024
Response from Kimi on 20 Feb 2024
Thank you for sharing your recent experience here at the Hampton Inn & Suites NC. Unfortunately we have no control of the construction that the town is doing at our exit. I am sorry if this impacted your stay and your rating of 4. However, it was our pleasure having you as our guest.

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient and easy check-in & out.
Stayed 2 nights in Feb 2024
Response from Kimi on 20 Feb 2024
Thank you for sharing your recent experience at the Hampton Inn & Suites Huntersville NC. Excited to see that you enjoyed your stay. It was our pleasure having you as our guest!

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's stores and some restaurants, but a lot of road construction, and heavy traffic.
Stayed 1 night in Jan 2024
Response from Kimi on 17 Jan 2024
Thank you for sharing your recent experience here at the Hampton Inn & Suites Huntersville. Happy to see that you enjoyed your stay despite the construction in the area and traffic.

10/10 Excellent

Julie

Stayed 5 nights in Dec 2023
Response from Kimi on 17 Jan 2024
Thank you for sharing your recent experience here at the Hampton Inn & Suites Huntersville. Happy to see that you enjoyed your stay!

8/10 Good

Sony

Stayed 1 night in Dec 2023
Response from Kimi on 27 Dec 2023
Thank you for sharing your experience with us. Happy to see that you enjoyed your stay!

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kimi on 27 Dec 2023
Thank you for sharing your experience with us. Happy to see that you enjoyed your stay!

10/10 Excellent

Hal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kimi on 27 Dec 2023
Thank you for sharing your experience with us. Happy to see that you enjoyed your stay!

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
The property was bright and airy. And the staff was helpful and accommodating.
Stayed 2 nights in Dec 2023
Response from Kimi on 27 Dec 2023
AWESOME!!! Thank you for sharing your experience with us. Happy to see that you enjoyed your stay!

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was on the side of the building which is 'away' from the freeway. We did not notice any road noise. Hallways were quiet which made sleeping easier.
Stayed 1 night in Dec 2023
Response from Kimi on 27 Dec 2023
Thank you for sharing your experience. We appreciate the feedback and it was our pleasure having you as our guest. We have so much to be thankful for!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Huntersville
Very friendly greeting, wonderful beds, great area!
Stayed 1 night in Dec 2023
Response from Kimi on 27 Dec 2023
Thank you for sharing your experience with us. Happy to see that you enjoyed your stay!

6/10 Okay

Jo Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Kimi on 27 Dec 2023
Thank you for sharing your experience. I am sorry to see that we did not meet your expectations. However, it was truly our pleasurer having you as our guest. We have so much to be thankful for!

4/10 Poor

james

Stayed 4 nights in Nov 2023
Response from Kimi on 27 Dec 2023
Thank you for sharing your experience. I am sorry to see that we did not meet your expectations. However, it was truly our pleasurer having you as our guest. We have so much to be thankful for!

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Kimi on 2 Dec 2023
Thank you for sharing your experience. We are happy to see that you enjoyed stay. Looking forward to welcoming you back if and when your travel allows.

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly bed was comfortable!!
Stayed 1 night in Nov 2023
Response from Kimi on 2 Dec 2023
Thank you for sharing your experience. We are happy to see that you enjoyed stay. Looking forward to welcoming you back if and when your travel allows.

10/10 Excellent

Robyn

Stayed 1 night in Nov 2023
Response from Kimi on 2 Dec 2023
Thank you for sharing your experience. We are happy to see that you enjoyed stay. Looking forward to welcoming you back if and when your travel allows.

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and the staff is friendly. Easy check in and check out. The continental breakfast was nice.
Stayed 1 night in Oct 2023
Response from Kimi on 2 Dec 2023
Thank you for sharing your experience. We are happy to see that you enjoyed stay. Looking forward to welcoming you back if and when your travel allows.

10/10 Excellent

Ana, Winter Have

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Kimi on 2 Dec 2023
Thank you for sharing your experience. We are happy to see that you enjoyed stay. Looking forward to welcoming you back if and when your travel allows.

10/10 Excellent

Devon

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice. Very clean and great breakfast.
Stayed 1 night in Oct 2023
Response from Kimi on 24 Oct 2023
Thank you for taking the time to share your recent experience with us here at the Hampton Inn & Suites-Huntersville, NC. We greatly appreciate your feedback and happy to see you enjoyed your stay! With your input, we can constantly monitor our services to maintain the high standards of quality and performance at our hotel. Your willingness to share your thoughts with us is genuinely appreciated. Making you happy makes us happy! It was indeed our pleasure having you as our guest and look forward to welcoming you back again.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay near Charlotte
This is a wonderful place to stay. The check ✔ in was friendly and flawless. Our room was very comfortable and clean. Breakfast was free and tasty. The fitness center is really great. We love this Hotel and will use it again. It is convenient to Charlotte.
Stayed 1 night in Oct 2023
Response from Kimi on 18 Oct 2023
Thank you for sharing your recent experience with us here at the Hampton Inn & Suites-Huntersville, NC. We greatly appreciate your feedback! With your input, we can constantly monitor our services to maintain the high standards of quality and performance at our hotel. Your willingness to share your thoughts with us is genuinely appreciated. Making you happy makes us happy! Again, thank you and it was indeed our pleasure having you as our guest and look forward to welcoming you back again.

8/10 Good

Ralph

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice place bad first impression
Upon check in met a rude person that did a bad job of explaining a policy. Been in Customer service my entire life and would never want that for my business. The hotel was clean and breakfast food was not great but the service there was friendly. For the more expensive hotel in the area I was not impressed.
Stayed 1 night in Oct 2023
Response from KImi on 18 Oct 2023
Thank you for sharing your recent stay at the Hampton Inn & Suites Huntersville NC. I apologize that your first impression was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. 704-947-5510 Kimberly Robinson-General Manager

10/10 Excellent

Douglas

Travelled with family and small children
Liked: Amenities
Very friendly and well front desk person and knowledgeable staff
Stayed 1 night in Oct 2023
Response from Kimi on 11 Oct 2023
Thank you for taking the time to share your recent experience with us here at the Hampton Inn & Suites-Huntersville, NC. We greatly appreciate your feedback and happy to see you enjoyed your stay! With your input, we can constantly monitor our services to maintain the high standards of quality and performance at our hotel. Your willingness to share your thoughts with us is genuinely appreciated. Making you happy makes us happy! Again, thank you for completing the survey and it was indeed our pleasure having you as our guest and look forward to welcoming you back again.

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Kimi on 3 Oct 2023
Thank you for sharing your recent experience at the Hampton Inn & Suites Huntersville. We hope that you enjoyed your stay and we look forward to welcoming you back if and when your travels allow.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Kimi on 3 Oct 2023
Thank you for sharing your recent experience at the Hampton Inn & Suites Huntersville. We are happy to see that you enjoyed your stay and we look forward to welcoming you back if and when your travel allows.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Kimi on 22 Sept 2023
Thank you for taking the time to share your recent experience with us here at the Hampton Inn & Suites-Huntersville, NC. We greatly appreciate your feedback! With your input, we can constantly monitor our services to maintain the high standards of quality and performance at our hotel. Your willingness to share your thoughts with us is genuinely appreciated. Making you happy makes us happy! Again, thank you for completing the survey and it was indeed our pleasure having you as our guest1

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Kimi on 22 Sept 2023
Thank you for taking the time to share your recent experience with us here at the Hampton Inn & Suites-Huntersville, NC. We greatly appreciate your feedback and happy to see you enjoyed your stay! With your input, we can constantly monitor our services to maintain the high standards of quality and performance at our hotel. Your willingness to share your thoughts with us is genuinely appreciated. Making you happy makes us happy! Again, thank you for completing the survey and it was indeed our pleasure having you as our guest and look forward to welcoming you back again.

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Kimi on 4 Sept 2023
Thank you for sharing your recent experience at the Hampton Inn Suites NC.

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great
Stayed 1 night in Aug 2023
Response from Kimi on 23 Aug 2023
Thank you for sharing your recent experience. We appreciate your feedback and happy to see that you enjoyed your stay! It was our pleasure having you as our guest and look forward to welcoming your back if and when your travels allow!

10/10 Excellent

traci

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Kimi on 23 Aug 2023
Thank you for sharing your recent experience. We appreciate your feedback and happy to see that you enjoyed your stay! It was our pleasure having you as our guest and look forward to welcoming your back if and when your travels allow!

10/10 Excellent

Lynn

Stayed 1 night in Aug 2023
Response from KImi on 10 Aug 2023
Thank you for taking the time sharing your recent experience with us here at the Hampton Inn & Suites-Huntersville, NC. We appreciate your feedback and happy to see that you enjoyed your stay. With your input, we can constantly monitor our services to maintain the high standards of quality and performance at our hotel. Your willingness to share your thoughts with us is genuinely appreciated. Again, thank you and it was indeed our pleasure having you as our guest and look forward to welcoming you back again.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.
Stayed 1 night in Jul 2023
Response from Kimi on 4 Aug 2023
Thank you for taking the time sharing your recent experience with us here at the Hampton Inn & Suites-Huntersville, NC. We appreciate your feedback and happy to see that you enjoyed your stay. With your input, we can constantly monitor our services to maintain the high standards of quality and performance at our hotel. Your willingness to share your thoughts with us is genuinely appreciated. Making you happy makes us happy! Again, thank you for completing the survey and it was indeed our pleasure having you as our guest and look forward to welcoming you back again.

10/10 Excellent

Julie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was terrific! Clean room, hotel in great shape!
Stayed 1 night in Jul 2023
Response from Kimi on 26 Jul 2023
Thank you for taking the time to share your recent experience with us here at the Hampton Inn & Suites-Huntersville, NC. We greatly appreciate your feedback and happy to see that you enjoyed your stay. With your input, we can constantly monitor our services to maintain the high standards of quality and performance at our hotel. Your willingness to share your thoughts with us is genuinely appreciated. Making you happy makes us happy! Again, thank you and it was indeed our pleasure having you as our guest and look forward to welcoming you back again.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
We stopped here on our way from Florida to New York, so it was a quick stay but we all agreed we would stay here again if ever back in Huntersville. The staff was so friendly and helpful. The room was very clean as well as the common areas of the hotel. We wish we had stayed longer.
Stayed 1 night in Jul 2023
Response from Kimi on 24 Jul 2023
Thank you for taking the time sharing your recent experience with us here at the Hampton Inn & Suites-Huntersville, NC. We greatly appreciate your feedback and happy to see that you enjoyed your stay. With your input, we can constantly monitor our services to maintain the high standards of quality and performance at our hotel. Your willingness to share your thoughts with us is genuinely appreciated. Making you happy makes us happy! Again, thank you and it was indeed our pleasure having you as our guest and look forward to welcoming you back again.

4/10 Poor

Lynn

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Kimi on 21 Jul 2023
Thank you for staying with us! We appreciate your feedback. Very sorry to see that you did not enjoy your stay.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was quiet and conveniently located near the mall. The room was clean and well stocked. The hotel staff was professional.
Stayed 1 night in Jul 2023
Response from KImi on 21 Jul 2023
Thank you for taking the time to share your recent experience with us here at the Hampton Inn & Suites-Huntersville, NC. We are happy to see that you enjoyed your stay! With your input, we can constantly monitor our services to maintain the high standards of quality and performance at our hotel. Your willingness to share your thoughts with us is genuinely appreciated. Making you happy makes us happy! Again, thank you and it was indeed our pleasure having you as our guest and look forward to welcoming you back again.

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was excellent and the service was great
Stayed 2 nights in Jul 2023
Response from Kimi on 21 Jul 2023
Thank you for taking the time to share your recent experience with us here at the Hampton Inn & Suites-Huntersville, NC. We are happy to see that you enjoyed your stay! With your input, we can constantly monitor our services to maintain the high standards of quality and performance at our hotel. Your willingness to share your thoughts with us is genuinely appreciated. Making you happy makes us happy! Again, thank you and it was indeed our pleasure having you as our guest and look forward to welcoming you back again.

10/10 Excellent

Stephen

Stayed 1 night in Jul 2023
Response from Kimi on 10 Aug 2023
Thank you for taking the time sharing your recent experience with us here at the Hampton Inn & Suites-Huntersville, NC. We appreciate your feedback and happy to see that you enjoyed your stay. With your input, we can constantly monitor our services to maintain the high standards of quality and performance at our hotel. Your willingness to share your thoughts with us is genuinely appreciated. Again, thank you and it was indeed our pleasure having you as our guest and look forward to welcoming you back again.

4/10 Poor

William

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
I knew that there was a "NO Cancellation" but, I wasn't aware that I couldn't change my dates by just one day. I requested to change the dates from 29 June through 2 July to 30 June through 3 July. I contacted your people and they told me I had to contact the hotel. When I contacted the hotel they told me I had to contact you (third party payment line of garbage). I wasn't cancelling just moving my stay by one day. I don't appreciate being treated like a ping pong ball. BAD BUSINESS practices. I won't be staying at the Hampton anymore and am seriously considering using another reservation service. PS $75 a night for a pet is outrageous.
Stayed 1 night in Jul 2023
Response from Kimi on 17 Jul 2023
We appreciate your feedback! We are happy to see that you enjoyed your stay!

10/10 Excellent

Ellen

Stayed 1 night in Jul 2023
Response from Kimi on 4 Aug 2023
Thank you for taking the time sharing your recent experience with us here at the Hampton Inn & Suites-Huntersville, NC. We appreciate your feedback and happy to see that you enjoyed your stay. With your input, we can constantly monitor our services to maintain the high standards of quality and performance at our hotel. Your willingness to share your thoughts with us is genuinely appreciated. Making you happy makes us happy! Again, thank you for completing the survey and it was indeed our pleasure having you as our guest and look forward to welcoming you back again.

10/10 Excellent

Xinxi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Kimi on 7 Jul 2023
Thank you for sharing your recent experience at the Hampton Inn & Suites Huntersville. Happy to see that you enjoyed your stay.

8/10 Good

John

Stayed 1 night in Jul 2023
Response from Kimi on 5 Jul 2023
Thank you for taking the time sharing your recent experience at the Hampton Inn & Suites-Huntersville, NC. Your willingness to share your thoughts with us is genuinely appreciated.

8/10 Good

Marianna, Concord

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was good, but, the bedding and pillows weren't great. The breakfast was good. Close by to a few restaurants.
Stayed 2 nights in Jun 2023
Response from Kimi on 3 Jul 2023
Thank you for taking the time sharing your recent experience at the Hampton Inn & Suites-Huntersville, NC. We appreciate your feedback. It was indeed our pleasure having you as our guest.

8/10 Good

Bonnie

Stayed 1 night in Jun 2023
Response from Kimi on 21 Jul 2023
Thank you for staying with us! We appreciate your feedback.

8/10 Good

Nancy

Stayed 1 night in Jun 2023
Response from KImi on 17 Jul 2023
We appreciate your feedback! We are happy to see that you enjoyed your stay!

8/10 Good

Chakelia, Eutawville

Stayed 1 night in Jun 2023
Response from Kimi on 17 Jul 2023
We appreciate your feedback! We are happy to see that you enjoyed your stay!

10/10 Excellent

B Octavio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Kimi on 26 Jun 2023
Thank you for taking the time sharing your recent experience with us here at the Hampton Inn & Suites-Huntersville, NC. We greatly appreciate your feedback and happy to see that you enjoyed your stay. With your input, we can constantly monitor our services to maintain the high standards of quality and performance at our hotel. Your willingness to share your thoughts with us is genuinely appreciated. Making you happy makes us happy! It was indeed our pleasure having you as our guest and look forward to welcoming you back again.

10/10 Excellent

JANA

Liked: Cleanliness, staff & service, property conditions & facilities
From check in to check out the staff was professional/service guest oriented.
Stayed 2 nights in Jun 2023
Response from Kimi on 26 Jun 2023
Thank you for taking the time sharing your recent experience with us here at the Hampton Inn & Suites-Huntersville, NC. We greatly appreciate your feedback and happy to see that you enjoyed your stay. With your input, we can constantly monitor our services to maintain the high standards of quality and performance at our hotel. Your willingness to share your thoughts with us is genuinely appreciated. Making you happy makes us happy! It was indeed our pleasure having you as our guest and look forward to welcoming you back again.