Ratings based on 83 Verified Reviews

4.0 out of 5
89% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller

Won't Stay Again

Posted 06-Nov-2017
I stayed on two occasions. On the first I had a late meeting and was going to catch the train to the hotel. I emailed them letting them know it would be around 11pm and their exact response was lobby closes at 10pm. The second time I had a nontinted window in my shower! I'm not sure how the expect people to use the shower with anyone able look in on youyou!
4 out of 5
Recommended
for Everyone
by A verified traveller

Hotel near Basel. Note it's in France

Posted 28-Aug-2017
We knew we would be late so tried to find out how to get in after 10pm. When I phoned my French was inadequate and his English non existent. Hotel website should have an email and explain that if you arrive late you should ring the hotel when you get to it.
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 25-Jul-2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Jul-2017
Clean, comfortable and the restaurant was very good!
4 out of 5
Recommended
for Everyone
by A verified traveller from yorkshire

Pleasant Stay

Posted 12-Jul-2017
Don't be put off by the area or the front appearance of the hotel. Once inside the hotel is clean and welcoming. The room was a good size and the onsite restaurant made it easy to eat and relax for the evening. Air conditioning in the room was good and needed in the 25+ degree heat.
4 out of 5
by Lucie

This traveller left a rating score only Posted 23-May-2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller

excellent, helpful and pleasant staff

Posted 21-May-2017
loved the room - in nice and quiet area within walking distance to switzerland and germany. staff was very helpful with any queries we had. can not say anythung bad, loved my stay there.
4 out of 5
by Maryann

Great food but not friendly to Americans

Posted 19-May-2017 on Hotels
The hotel was good for the price and area close to my appointment. However, the Aircon wasn't working and the man that I assume owns the place was not friendly. The restaurant food was very good but again the same man doesn't seem to like Americans. He waited on everyone else being nice and friendly but when it came to us he was short and rude. What ever bad experience he has had with Americans, he seems to take it out on all of us. It is a shame because I would rather pay more money to stay somewhere else next time and feel welcomed than to feel I am burdening the person I am paying for a service.
4 out of 5
by Shrihas

Hotel is nice but worst location, public transport

Posted 30-Apr-2017 on Hotels
Hotel itself is nice but worst location. There is no good public transport available. Be aware, that this hotel is in france, and you have to (kind of) cross border everytime to go to Basel (which is Switzerland), No public transport on Sunday and other days, there is just one bus every hour to go to Basel.
4 out of 5
by David

Good location, helpful staff

Posted 04-Feb-2017 on Hotels
The location is great, off the main drag, but walking distance to all the sights (very close to the colosseum). The staff was friendly. The breakfast had a good selection (yogurt, cereal, croissants, toast, buns, cold meats, cheeses, jams, fresh fruit, and more). The bed was verrrry firm (too firm for me, and I like a firm mattress). Bathroom was small but shower was great. We'd book it again.