Ratings based on 1,263 Verified Reviews

4.4 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from S

Extremely nice hotel located very well

Posted 23-Jul-2017
Hotel is located in central Madrid making it easy to travel around Madrid. The staff are extremely friendly and the hotel experience was great!
Comment from Hotel Management
31-Jul-2017 by ME for YOU service, Hotel Management
Dear sim Greetings from ME Madrid! Thank you so much for your kind review. We are really glad that you enjoyed your stay with us and that you felt identified with our brand. It is great to know that you lived a satisfying ME experience and that is why we are looking forward to welcoming you back very soon! Once again, thank you so much for your time and your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Jul-2017
Ver good location, close to everything. Shop, Museums, Restaurants and the plazas.
Comment from Hotel Management
31-Jul-2017 by ME for YOU service, Hotel Management
Greetings from ME Madrid! First of all, allow me to thank you for sharing your comment on Expedia with us and with other travelers. As you know, the location is right in the center of Madrid with many attractions for all tastes around us. We are looking forward to host you during your next journey to Madrid, to pamper you and live with you another unforgettable and unique experience. ME for YOU Service
4 out of 5
Recommended
for Everyone
by A verified traveller from Ireland

Nice hotel in great location

Posted 16-Jul-2017
The hotel was very nice and the staff were extremely helpful. My only complaint was the room, so small , could hardly move around the bed. Lucky we had very little luggage. Great atmosphere around the area, lots of tapas bars and restaurants only steps away.
Comment from Hotel Management
31-Jul-2017 by ME for YOU service, Hotel Management
Dear Patricia. Greetings from ME Madrid! First of all, allow me to thank you for sharing your comment on Expedia with us and with other travelers as it is a constructive way to keep improving in our day to day. We have nine different room types, of different sizes, we are sorry if you didn't receive all the information correctly. Thank you so much for your nice words about our location and our staff. We are looking forward to host you during your next journey to Madrid, to pamper you and live with you another unforgettable and unique experience. ME for YOU Service
5 out of 5
Recommended
for Everyone
by A verified traveller from Portsmouth

Great hotel great location

Posted 09-Jul-2017
Stayed at this hotel 7 years ago and still a great hotel. Location is excellent with bars and restaurants close by. We were upgraded to a balcony room on arrival and this is worthwhile as the rooms could feel small to some. Mini bar is a bit pricey but this isnt unusual (e.g. you can get the same water in the same bottle in the shop directly outside the hotel for about a 1/4 of the price). Other than that attentive staff and good atmosphere.
Comment from Hotel Management
31-Jul-2017 by ME for YOU Service, Hotel Management
Dear Paul, Greetings from ME Madrid! First of all, I would like to thank you for taking your time in writing your experience in our hotel. Your opinion is very important for us to improve day-by-day. I am pleased to hear that you enjoyed our location which is right in the center of Madrid with many attractions for all tastes around us, moreover I am glad to hear as well that you appreciated the upgrade to our Energy Room. Be assured that we will pass your positive comments on to all ME Staff to continue working in the same line. We are looking forward to welcome you back in a near future. Best Regards, ME for YOU Service
4 out of 5
Recommended
for Everyone
by A verified traveller from Sussex , England

Good central hotel

Posted 04-Jun-2017
Pros: great central location. Friendliness and general helpful ess of the staff. good roof top bar
Cons: basic repairs
Location: plenty to see and do nearbyloads of good bars and places to eat
hotel was fine. rooms clean and although a bit small, suitably well equipped and with a comfortable bed Good roof top bar, worth a visit in the evenng and night. on the whole quiet. easy acess to a plentiful supply of cafes and places to eat. only downside, was in the corridor there was a water leak through a light socket, dangerous tonsay the least. it was there on the day we arrived and still there when we left four days later. Hotel staff where impecibly polite and helpful.
Comment from Hotel Management
06-Jun-2017 by ME for YOU Service., Hotel Management
Dear Hugh, We would like to thank you for your time and your nice feedback. On one hand, we are glad that you enjoyed your stay with us due to our location in the city, our rooftop bar and our staff too. On the other hand, we regret the inconveniences you experienced. We have already passed your comments to our manager in order to be taken into consideration and also to improve our service, because we are looking forward to welcoming you back and make your next stay a more satisfying one. Kind regards, ME for YOU Service.
5 out of 5
Recommended
for Everyone
by A verified traveller from Philadelphia, PA

Great hotel, amazing location

Posted 30-May-2017
Loved staying at this hotel! Walking distance from some great restaurants, shopping, museums, tourist sights, transportation, and pretty much anything and everything you need. Hotel was pretty and rooftop for drinks was great. Hotel staff are very friendly and helpful! Would definitely recommend and stay again.
Comment from Hotel Management
31-May-2017 by ME for YOU Service, Hotel Management
Dear Leah, Thank you so much for your comment! We are glad you enjoyed your stay with us. All the ME Madid team are looking foward to welcome you back! Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in the middle of the central city.

Posted 30-May-2017
This hotel is in the middle of all them action. Easy walking all over the central city. Easy taxi access. Easy Metro access. Nice. modern, up-to-date hotel.
Comment from Hotel Management
31-May-2017 by ME for YOU Service, Hotel Management
Dear Anonymous, First of all thank you for your great feedback! The ME Madrid team is happy to know you enjoyed your stay with us and we hope to welcome you back soon! Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-May-2017
Modern comforts, good central location. Santa Ana Plaza is buzzling with activities day and night. We walked to the art museums (Prado and Thyssen) and the beautiful Retiro Park. We walked to Plaza Mayor and the adjacent SanMiguel Market. Thoroughly enjoyed our four-day stay at this hotel.
Comment from Hotel Management
22-May-2017 by ME for YOU service, Hotel Management
Dear Anonymous, Thank you very much for your kind review. We are glad that you enjoyed your stay with us and that you lived a satisfying ME experience. Moreover, it is great to know that you felt identified with the ME brand, and more specifically with the ME Madrid Hotel which is the first established ME. Our aroma, music, textures, decor and lighting are attributes that distinguish our brand and create an electric, fun and casual atmosphere. According to your comment we are happy that you like our location. Once again, thank you for your time and please be assured that we are looking forward to welcoming you back soon! Kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveller from Winnipeg, Canada

We loved everything about this hotel!

Posted 16-May-2017
Pros: Pretty much everything. The restaurant on the roof top "The Roof" was being remolded but it opened while we were still there and I'm so glad it did. I
Location: We never had to go far if we didn't want to. There are SO MANY good restaurants right in the square. It was just minutes away from most things.
The location was as good as it gets! I'm not usually moved by a hotel but this hotel actually made a big difference in my stay in Madrid. The staff was great. Being right in Santa Ana Square was just perfect. I was worried about possible noise since we got a room on the plaza side but we loved it. We always felt like we were right in the action even when we were on our balcony overlooking the square.
Comment from Hotel Management
18-May-2017 by ME for YOU Service., Hotel Management
Dear Manny, First of all, thank you very much for sharing your kind feedback. It has been a pleasure having you as our guests! We are very glad that you enjoyed your stay with us and that you took advantages of the hotel location. We would also like to thank you for sharing your photos about your stay in ME Madrid. They are awesome! Be assured that we hope to have you back in a near future and make you live a new ME experience with us. Kind regards, ME for YOU Service.
5 out of 5
Recommended
for Everyone
by A verified traveller from Newcastle

Amazing hotel.

Posted 16-May-2017
I booked this 4 day trip over the weekend with my boyfriend and couldnt fault it. Staff were incredible, so welcoming and always friendly. Rooms were clean and had everything needed avaibable. I messaged them a few days before hand explaining it was a birthday so they went the extra mile and i ordered a cake and some cava for our arrival and they also added a little extra on the mirror! 5+ in total for our experience, deffo recommended.
Comment from Hotel Management
18-May-2017 by ME for YOU Service., Hotel Management
Dear Caitlyn, Greetings from ME Madrid! Thank you very much for you nice feedback. We are glad that you enjoyed your ME experience and we hope to have reached your expectations. Once again, thank you for your words and your amazing photos! We are looking forward to welcoming you back very son! Kind regards, ME for YOU Service.