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Reviews of Hotel Palacio Doñana

3 out of 5
Hotel Palacio Doñana
Los Bayuncos, 1, El Rocio, Almonte

Reviews

8.2

Very good

Rating 10 - Excellent. 36 out of 85 reviews" "
Rating 8 - Good. 28 out of 85 reviews" "
Rating 6 - Okay. 16 out of 85 reviews" "
Rating 4 - Poor. 3 out of 85 reviews" "
Rating 2 - Terrible. 2 out of 85 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Veneta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel with 2 floors of rooms around an open courtyard. Lovely decor.
Stayed 3 nights in Nov 2023

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel with lots of interesting features. Comfortable room. Nice breakfast. Service was a bit haphazard but staff were friendly and helpful
Stayed 1 night in Jul 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Horsey country with sandy streets and wildlife park next to it
Stayed 2 nights in May 2023

8/10 Good

charles

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique
A different place to stay. Quite unique. Missed a fridge and hairdryer. My fault I should have checked. Other than that everything else fine. Only stayed one night as I was travelling on.
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Staff & service
Good option
It's a pity that it is not allowed to use the swimming pool. Nice building. Quiet place.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reallly enjoyed where the city of el rocio. Great food great staff. Great getaway from the city.
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
A unique town
A nice town to visit, especially for bird watching. The Palacio was a little hard to find. There were no signs directing us to the hotel, compared to other places that had directing signs.
Stayed 2 nights in Mar 2020
Response from Jesús Martínez on 28 Apr 2020
Thank you for your comment

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we were made very welcome , the staff were very helpful.
Stayed 2 nights in Jun 2019
Response from JESUS MARTINEZ on 18 Jun 2019
Thank you so much for your comment

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is in the unique and rustic town of El Rocio. It was very clean, and the staff was very friendly and helpful. The free breakfast was a wonderful combination of meats, cheeses, fruits, breads and pastries. Wonderful!
Stayed 1 night in Jan 2019
Response from JESUS MARTINEZ on 5 Mar 2019
THANKS SO MUCH

6/10 Okay

MIKE, AZ

Disliked: Staff & service
THIRD WORLD LOOK TO TOWN..............................................................
Stayed 1 night in Oct 2018

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location friendly and clean.
Nice hotel very typically Spanish decor, comfortable rooms. Convenient for the National Park, local beaches etc. Great atmosphere in town, very unusual sand on the streets, lots of horses and horse driven vehicles.

6/10 Okay

Stephen, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not very comfortable
Room very small. Step up into bathroom was dangerous. Only one long pillow for 2 people in a double bed. Although not needed there was no A/C. Heat was from an oil-filled radiator. It is a long time since I was in a room with no hair-dryer. No fan or window in bathroom. Breakfast was acceptable.

10/10 Excellent

Maria Luisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2023

10/10 Excellent

Janne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Nos ha encantado el hotel y el personal. Estuvimos muy a gusto. Repetiremos sin duda
Stayed 2 nights in Aug 2023

10/10 Excellent

Francisca

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen trato, personal muy agradable, el desayuno muy bien organizado no faltana de nada. Volveremos!!!
Stayed 2 nights in Jun 2023

10/10 Excellent

Jose Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

6/10 Okay

Alida

Disliked: Property conditions & facilities, room comfort
Eenvoudig hotel in een bijzondere dorp!
Logeren in een palacio? Dit hotel is eenvoudig. Douchen in de bad met douchegordijn. Uit de douchekop komt weinig water. Het ontbijt is sober, geroosterd brood met olijfolie met wat beleg. De koffie en sinaasappelsap zijn lekker! Het dorp lijkt op Western Spaghetti dorp, met zand op de straten en veel paarden. In de omgeving zijn veel vogels te spotten.
Stayed 2 nights in Feb 2023

2/10 Terrible

Ana

Disliked: Staff & service, property conditions & facilities, room comfort
Mau.
Quarto nada a ver com as fotos. Janelas junto ao tecto sem qualquer tipo de vista, água da chuva a entrar pelo quarto, portas e janelas a baterem com o vento. Pequeno almoço muito pobre. O cilindro de água quente é visível na casa de banho e não é suficiente sequer para dois banhos.
Stayed 1 night in Sep 2022

10/10 Excellent

Marcela

Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

6/10 Okay

Esther Ibáñez

Travelled with partner
Liked: Staff & service
No tenía ascensor, escasez de jabón y de toallas, que además estaban muy gastadas. No guarda buena relación calidad precio.
Stayed 2 nights in Nov 2021

8/10 Good

Clas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Francisco

Stayed 1 night in Oct 2021

10/10 Excellent

Mercedes

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Maria Antonia Cepedal

Stayed 1 night in Sep 2021

8/10 Good

João

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

6/10 Okay

carmelo

Travelled with family
Liked: Property conditions & facilities
bonito tranquilo y nada mas
se trata de un hotel muy bonito pero durante las cuatro noches que estuvimos no nos cambiaron las toallas bueno en mi casa se lavan mas o menos cada 5o 6 dias normalmente pero en ttodos los hoteles que he estado las cambiaban cada dia para colmo el dia anterior de marcharnos se estropeo el termo del agua caliente se disculparon y punto el ultimo dia con agua fria.
Stayed 4 nights in Aug 2021

6/10 Okay

Ana María

Disliked: Cleanliness
Viaje alnrocio
Estuvimos cuatro días, estábamos todo el tiempo fuera, solo volvíamos para dormir o cambiarnos y volver a salir. La limpieza más regular. No volveremos eso es seguro.
Stayed 4 nights in Aug 2021

2/10 Terrible

Enric Martínez

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
El personal fue amable, el servicio del desayuno también fue bueno y la variedad del mismo suficiente, aunque la calidad no fuera para tirar cohetes, pero es pasable. Es una pena que la piscina no esté abierta, aunque sea con restricciones, como las hay en otros alojamientos. El lugar es precioso y está muy cuidado. Lo peor: no llega el wifi a las habitaciones, no sé si sería un problema puntual como nos advirtieron. Y la guinda del pastel fue que nos dieran una habitaciób contigua, separada por una puerta con pestillo de unos desconocidos, que para colmo hacían muchísimo ruido y sus ronquidos eran insufribles. Además, es muy complicado descansar con la algarabia que se producía en las inmediaciones y en el propio patio u otras habitaciones.
Stayed 2 nights in Aug 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
La ubicación es muy buena. El desayuno (hasta las 10h) es muy escaso está sin refrigerar y sin tapar (ni los dos embutidos: fiambre de jamón y queso de barra, ni los zumos, ni la bollería, siendo agosto). La cafetera es una Dolcegusto junto al embutido destapado y otro día, un termo de café y otro de leche calentita. En la habitación, el termo goteaba y producía un charco en la entrada del baño. La respuesta fue: "no pasa nada, no va vaciarse, llamaremos al técnico". No hay alfombrín de ducha y de amenities solo ponen shampú. La TV no funcionaba por la caída de una antena general, pero el cable de la antena también estaba roto. Los colchones son comodísimos y el armario grande con muchas perchas. El problema es que si quieres cobrar 294 eurs por una doble pequeña, 3 días, tiene que dotarse de mayor calidad y servicios. La limpiadora muy amable y los recepcionistas son de trato amable, aunque no solucionen el goteo del termo, ni la avería de la tv.
Stayed 3 nights in Aug 2021

8/10 Good

isabel

Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
internet inesistente, colazione del primo giorno vergognosa, è impossibile gestire una struttura di quelle dimensioni con una persona addetta al ricevimento, a preparare le colazioni e a fare le pulizie tutto nello stesso tempo
Stayed 2 nights in Jul 2021

8/10 Good

Juan Pedro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

José angel

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantástica y tranquila noche En El Rocio. Perfectamente limpio todo. Personal muy amable y atento.
Stayed 1 night in Sep 2020

10/10 Excellent

Africa Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repetiría sin dudar
El personal ha sido muy amable y atento, hemos desayunado café y tostadas aunque no iban incluidas en la reserva. El lugar es súper acogedor. La habitación silenciosa y amplia, con balcón a una calle poco transitada.
Stayed 2 nights in Sep 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2020

8/10 Good

Maria Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
aitio con mucho encanto
Sitio con mucho encanto en plena aldea del Rocio. La recepción fue excepcional, muy amables y nos dieron mucha información del lugar.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia muy agradable. Recomiendo
Todo muy bien. Un lugar muy bonito. Estancia muy agradable. Desayuno bien. Todo muy limpio
Stayed 1 night in Aug 2020

4/10 Poor

juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un desastre de Servicio en un hotel viejo
El servicio es un desastre hasta un punto increíble, como ejemplo nos dejaron sin toallas a pesar de insistir en ello. La atención en recepción casi nula, entiendo que se reduzca el horario pero no se puede abandonar al cliente Las medidas de seguridad ante el Covid prácticamente nulas. En definitiva, una decepción y no recomendaría venir a este Hotel, para este servicio y encima unas instalaciones anticuadas, es mejor ir a un apartamento
Stayed 1 night in Aug 2020

10/10 Excellent

Álvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Eli

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Facilidad de aparcar...amabilidad del personal.....y comodidad de la cama
Stayed 2 nights in Mar 2020
Response from Jesus Martinez on 7 Mar 2020
Muchas gracias por su comentario. gracias a ellos intentamos mejorar. Un saludo