Ratings based on 162 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
100% of guests recommend
4.6 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Western Australia

Friendliest staff ever

Posted 21-Nov-2016
Pros: The staff
Cons: Maybe a bit more choice for breakfast
Location: A good walk to the forbidden city and markets
I cannot say enough about the staff at this hotel. The Sapa Lodge need to come here and see how to run a hotel. From the minute we walked in nothing was too much trouble. Our toast, coffee was bought to us in the mornings with the choice of breakfast and the tea was hot. The restaurant they recommended was close by and very good.
5out of 5
by Carole from San Antonio

Relax in style!

Posted 31-Aug-2016 on Hotels
Beautiful hotel with friendly but formal staff.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 26-Aug-2016 on Hotels
4out of 5
by A verified traveller

Posted 09-Aug-2016
Location: Quiet location, off the main street. Close to the restaurants.
Very friendly, professional staff who made us feel very welcome. Thank you!
4out of 5
by A verified traveller

Posted 04-Aug-2016
Pros: The staff - so helpful and friendly
The staff are incredibly friendly and helpful. They even let us leave our luggage in the lobby all day and shower at the end of the day way past check out.
4out of 5
by A verified traveller

Einfaches Hotel im Touristenviertel

Posted 03-Aug-2016
Pros: Die Begrüßung mit Saft und Früchten
Das Hotel liegt in einer kleinen Gasse. Die Begrüßung war sehr freundlichilfreich mit frischem Saft, Früchten und Ausflugstipps. Die Ausflüge können auch über das Hotel gebucht werden, diese sind aber etwas teurer. Die Zimmer sind sehr hellhörig, sowohl in Bezug auf die Geräusche im Haus als auch von außen. Das Frühstück war gut und das Personal sehr hilfsbereit. Es bestand bei später Abreise auch die Möglichkeit nochmal im Erdgeschoss zu duschen. Die Zimmer waren etwas älter aber in Ordnung und die Lage ist recht zentral in der Nähe vieler Bars und Restaurants.
5out of 5
by A verified traveller from Colorado

our best hotel experience in Vietnam!

Posted 28-Jul-2016
Everything about this hotel is welcoming. The staff greeted us at the bus station, the reception had fruit and towels waiting for us, the room was comfortable, bright and had a western-style tub, and the alleyway is quiet and within walking distance to restaurants and bars. Also, the laundry service was efficient and affordable. Wish we could have stayed longer!
4out of 5
by A verified traveller

저렴한 가격 좋은 위치

Posted 17-Jun-2016 on Hotels
저렴한 가격에 좋은 위치. 친절한 직원. 다만 시설이 낡았고 약간 청결하지 않은 느낌.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 11-May-2016 on Hotels
4out of 5
by A verified traveller

This traveller left a rating score only Posted 04-Apr-2016 on Hotels