Ratings based on 861 Verified Reviews

4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from spalding

Relaxing hotel stay.

Posted 23-Mar-2017
We had a lovely stay, the hotel was very quiet at night so easy to get to sleep. Great balcony with day bed - I want one at home! A couple of minutes over to the beach or 5 minutes to the market village shopping mall. We would stay here again as the staff were very helpful.
Comment from Hotel Management
23-Mar-2017 by KK, Hotel Management
Thank you very much for taking your precious time to write this review, we are pleased that your stay at our resort was a pleasant one and felt comfortable all the way during your stay and We hope to have a chance to welcome you once again to our fine resort in the coming future,
4out of 5
Recommended
for Everyone
by A verified traveller from WA.

Clean, friendly hotel

Posted 25-Feb-2017
Pros: Good staff, fresh breakfast, clean pool
Cons: The mattress was too hard, guests were allowed to 'save' pool lounges sometimes for several hours, just by leaving their pool towel over the chairs.
Location: A little out of the way from local restaurants, but easy and cheap to travel to nearby eateries in local 'Tuk-tuks'
Friendly staff, great pool, clean spacious rooms, fabulous rain shower-head.
Comment from Hotel Management
02-Mar-2017 by Nattawat, Hotel Management
Thanks a lot for taking your precious time to review your stay at our Resort, we are pleased you had a good time at our resort and found our resort clean and enjoyed our breakfast. We are sorry about the issue at the pool and we will take action about that. We hope to be able to welcome you once again soon to our Resort, thank you very much!
4out of 5
Recommended
for Everyone
by A verified traveller

Nice spot

Posted 01-Feb-2017
Cons: More variety at breakfast and softer beds.
Location: Great shopping and good shuttle service to the town. Also nice and close to the beach.
Staff very pleasant and helpful. Bed a bit hard. Good location. Breakfast good but other hotels offer a wider variety. I would come back for sure. Thank you!
Comment from Hotel Management
02-Feb-2017 by Nattawat, Hotel Management
Thanks a lot for taking your precious time to write this review and rate your stay at our Resort, We are pleased your stay was a positive one and also we are very pleased you enjoyed our shuttle service and the nearby attractions. Thank you very much for your positive feedback about our staff it means a lot to us and also about the breakfast feedback we take this as a precious input to get always to a better service level, thanks a lot for your honest feedback. We hope to be able to welcome you once again soon to our Resort thank you very much!
5out of 5
Recommended
for Everyone
by A verified traveller

Great location, lovely hotel

Posted 15-Jan-2017
Lovely clean hotel in a great location. Make sure you get breakfast included. We had one of the jacuzzi rooms which was lovely and right next to the pool. Lovely pool bar and very near the Mall for shops, food and movies. Night bazaar good for food and a browse and only far in a tuk-tuk
Comment from Hotel Management
18-Jan-2017 by Nattawat, Hotel Management
Thank you very much for taking your precious time to rate your stay and write this wonderful review. We are pleased that your stay was a great one and you enjoyed all the parts and offers of our Resort and also the neighborhood. We hope to be able to welcome you once again soon to our Resort, thank you for choosing G Hua Hin Resort and Mall
3out of 5
by A verified traveller from London

Ok but nothing special

Posted 30-Dec-2016
Not a great start dead cockroach in the room when they showed us round. Room big enough but silly day couch blocks the balcony doors and the double single draw curtains mean you cannot access the balcony with them closed. A little thought would have fitted two sided curtains. Hotel is 2k from night market a 25 min walk so to find the hotel "taxi" only goes once in the evening is again silly. 20+ people trying to get what 10 seats every night? Why is this not running at least hourly? Breakfast variable not up to 4 star standard. Lastly we had a very late flight and they were truly disinterested in us having to spend 9 hours in their lobby. We checked into another hotel. Would not go back
Comment from Hotel Management
04-Jan-2017 by Nattawat, Hotel Management
Thank you very much for taking your precious time and rate your stay at our resort. We are truly sorry about all reported issues during your stay, about the clean situation of the resort we really take this very seriously and noon stop as we are in a tropical zone and we are sorry you had that "encounter" when just check in. About our Shuttle Bus we provide that as a free service to our guests, we are welcoming your suggestion as we are planning to provide always the best service for our guests and improve that all the way. Also about the check out issue we are again deeply sorry but as this is a high season at the period we were fully booked but still we are deeply sorry you felt disinterested as even if you check out our main goal should be to provide a warm welcoming atmosphere for all our guests. We are hoping to be able to welcome you once again soon and possibly make your idea change about our Resort, Thank you very much for yourfeedback .
5out of 5
Recommended
for Everyone
by A verified traveller from England

Comfortable Hotel close to everything

Posted 15-Dec-2016
Pros: The room was clean as was the pool and all public areas, the staff attentive at all times, location is ideal as it is away from the centre of Hau Hin
Cons: The Bed was too hard
Location: Lots of places to eat and drink, a short walk form the beach
We returned to this hotel having stayed here last year and it didn't disappoint, the only comments I would make are that the bed was a little hard and we were surprised by the cost of meals and drinks in the hotel compared to the local supermarkets and restaurants. it was considerably cheaper to eat and drink outside the hotel, so much so that we did not use the hotel facilities at all during our stay. All prices initially seemed reasonable but all were shown as a ++ which meant you had to add tax and service, Outside the Hotel we ate and drank for less than half the cost in the Hotel.
Comment from Hotel Management
21-Dec-2016 by Nattawat, Hotel Management
Thank you very much for taking your precious time to write this review and for coming back to our Resort. We are pleased that your second stay was great and all was comfortable and convenient. About the bed we are sorry you found it too strong for you. Thank you very much once again snd we hope to be able to welcome you once again for the third time!
5out of 5
by A verified traveller

Posted 08-Dec-2016 on Hotels
All good & staff very nice
Comment from Hotel Management
15-Dec-2016 by General Manager, Hotel Management
Thank you very much for taking your precious time to rate your stay at G Hua Hin Resort & Mall, we are very pleased that all was good during your stay and our staff was at their top during the entire period of stay. We hope to be able to welcome you soon once again to our Resort thank you very much for choosing us!
5out of 5
Recommended
for Everyone
by A verified traveller

nice room layout with fantastic pool setting!!

Posted 02-Dec-2016
perfect for anyone who wants to chill and relax in a resort environment. very helpful stall
Comment from Hotel Management
07-Dec-2016 by Nattawat, Hotel Management
Thank you very much for taking your precious time to write this review and rate your stay at our Resort, we are very pleased that you had a perfect and relaxing stay and you found our staff helpful all the way, we hope to be able to welcome you once again soon to our resort, thank you for choosing G Hua Hin Resort & Mall.
5out of 5
by A verified traveller

Posted 27-Nov-2016 on Hotels
I enjoyed my stay, the hotel was beautiful and the staff were very friendly.
Comment from Hotel Management
02-Dec-2016 by General Manager, Hotel Management
Thank you very much for staying at G Hua Hin Resort and Mall, and taking your precious time to write this review. We are very pleased that you enjoyed your stay and all about our resort, thank you very much about your positive feedback about our staff as it's very important to us to provide a friendly and feel like home environment to all of our Guests. We hope to be able to welcome you once again soon to our Resort!
4out of 5
by A verified traveller

Posted 23-Nov-2016 on Hotels
Right in the middle of 2 nice malls!
Comment from Hotel Management
02-Dec-2016 by General Manager, Hotel Management
Thank you very much for rating your stay at our resort, we are very pleased that your stay was a positive one and in the specific you enjoyed the location near so many shopping facilities! we are looking forward to welcome you once again son, thank you very much for choosing G Hua Hin Resort & Mall