Careful when u book
Booked and paid for a double bed, upon arrival was told only single beds available? Told them booked as a couple? They were not very easy to do anything. Was very annoyed, showed them the booking. They tried to tell me some garbage and blame expedia, but but but, very stupid and unprofessional, they whispered to each other in thai, that they gave my room to a walk in, my partner is thai and she understood what they said. The manager whispered to blame expedia blah blah.
Apart from that, hotel was nice. Car park attendant very courteous. And breakfast staff great. Slow wi-fi which was annoying. Very close to the beach and shops
Comment from Hotel Management
by The Management, Hotel Management
Thank you indeed for staying with us and sharing your value experience which is useful for us to keep improving. We can be assuring the matter mentioned will be brought up to top attention for resolving. Look forward to have a chance of welcoming you back with assure you of our best attention. Warmest regards, The Management