Ratings based on 293 Verified Reviews

4.6 out of 5
88% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Couples
by A verified traveller from Kent, England

Beautiful colonial hotel

Posted 06-Dec-2017
Pros: Lovely grounds, lovely restaurants, lovely staff, lovely room with balcony
Cons: The 'hot' breakfast unfortunately was luke warm and needs to be addressed I think. Brighter lighting in the room would be appreciated.
Location: We did venture out of the hotel and found 2 restaurants right opposite which were lovely, but otherwise did not find anywhere else to eat.
We arrived at the hotel after a long busy holiday, travelling through Hong Kong and Australia, arriving in Bangkok before departing for this hotel. Bangkok absolutely crazy and didn't like it at all. Most of our time in Bangkok was spent trying to get to places in a taxi! The hotel was about 2 1/2 hours from Bangkok by taxi (arranged ourselves and absolutely brilliant, thank you Hua Hin Taxis). Hotel beautiful and grounds immaculate. Room was lovely, overlooking beach. Restaurants very nice, but make use of happy hour (2 drinks for the price of one as otherwise drinks very expensive, especially wine).
Comment from Hotel Management
11-Dec-2017 by QM, Hotel Management
Dear Julie, Thank you very much for sharing your experience following your recent stay at the Resort and you comments will share with team. We look forward to welcome you to Centara Grand Hua Hin on the future. Yours sincerely, The Management
5 out of 5
Recommended
for Couples
by A verified traveller from Scotland

Great Hotel

Posted 25-Nov-2017
Pros: This hotel is so pretty, lovely grounds and public areas. It is so relaxing but close to town and all amenitys.
Cons: Nothing
Location: Great location nice stretch of beach
This was our second stay at this lovely hotel. It is very clean and the staff are amazing. Enjoyed good food we really liked the Thai restaurant.
Comment from Hotel Management
27-Nov-2017 by QM, Hotel Management
Dear David, Thank you very much for your feedback following you stay at the resort. it great pleasure to have you with us and we look forward to welcome you to Centara Grand Hua Hin in the future. Yours sincerely, The Management
3 out of 5
Recommended
for Everyone
by A verified traveller from Boston, Ma

Overall average..

Posted 17-Nov-2017
As far as upper scale hotels go, this one was average. The hotel did appeal asthetically, but the beach in front was inappropriate for swimming. The room had no iron, and no electric outlets in the bathroom for shaving. The room had a feel of it being old with an attempt at some random upgrades to lull you into believing it had a newer feel to it. I must admit i am being somewhat hyper critical as overall it was a decent hotel.. Just was not wowed
Comment from Hotel Management
20-Nov-2017 by QM, Hotel Management
Dear Godon, Thank you for share your experience and take a good note of your comments and share with the team for the improvement of our product and service to meet our guest need. We hope to have a chance to welcome you back to Centara Grand Hua Hin in the future. Yours sincerely, The Management
5 out of 5
Recommended
for Everyone
by A verified traveller from uk

Great hotel if money is not an issue.

Posted 08-Nov-2017
Prices for all non included items was very expensive. For example, a hotel arranged taxi to Bangkok airport was 7000 baht and the local taxi we used was 1700 baht for the same journey. Breakfast was great but again expensive if not included in the rate. However, all in all a very nice hotel which was an oasis of style and calm in a busy city. There were plenty of local bars, restaurants and amenities close by.
Comment from Hotel Management
14-Nov-2017 by QM, Hotel Management
Dear Guest, Thank you for your share your experience following your stay at the resort and we hope to welcome you to Centara Grand Hua Hin in the future. Yours sincerely, The Management
4 out of 5
Recommended
for Everyone
by A verified traveller from western Canada

Not my favourite experience

Posted 28-Oct-2017
Beautiful hotel in a great location. Housekeeping staff were wonderful. Front end staff were acceptable. Not the Friendly Thai experience I am used too. Not completely their fault. I found the other guests to be rude and elitist. Not the experience I was looking for. Most other resorts I have stayed at offer Expedia customers some type of upgrades but none offered. I didn’t feel this Resort’s experience was worth the premium cost charged.
Comment from Hotel Management
14-Nov-2017 by QM, Hotel Management
Dear Will, Thank you very much for share your experience following your stay at the resort and your comments will share with team. We look forward to welcome you to the resort in the future. Yours sincerely, The Management
5 out of 5
Recommended
for Everyone
by A verified traveller from lancashire UK

Another perfect stay

Posted 20-Sep-2017
Once again we had another perfect stay in this wonderful hotel. From arriving to leaving we were made to feel so special- as you do when on holiday. We can't wait to return again.
Comment from Hotel Management
26-Sep-2017 by QM, Hotel Management
Dear Susan, Thank you so much for your kind feedback following you stay at the resort. We look forward to welcome you to Centara Grand Hua Hin in the future. Yours sincerely, The Management
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely Colonial Hotel

Posted 17-Sep-2017
We had a wonderful stay at the Centara. Beautiful hotel by the beach. Excellent facilities - fab pools and the grounds are amazing.
Comment from Hotel Management
18-Sep-2017 by QM, Hotel Management
Dear Guest, Thank you for your feedback following your recent stay at the resort. We hope to welcome you back to Centara Grand Hua Hin in the future. Yours sincerely, The Mangement
5 out of 5
Recommended
for Everyone
by A verified traveller from Melbourne Australia

Wouldn't stay anywhere else

Posted 13-Sep-2017
Pros: The hotel grounds, accommodation, staff and the proximity to everything.
Cons: Nothing. Great as is.
Location: Fantastic Location. Walking distance to restaurants, night market and the beach at door step.
Our third visit to the Centara. Love staying here. We upgraded to a Premium Deluxe Pool Villa as we got a good rate. It was fabulous! It was very quiet so not many people at breakfast or for pre dinner drinks. The staff were fantastic. Always making sure everything was to our satisfaction. The ladies at breakfast were fun every morning especially Ao. A big shout out to our housekeeper Liew. Always so happy and a big smile. Sad we had to leave, but we will be back. Hua Hin is a fabulous holiday destination, and the Centara is the place to stay.
Comment from Hotel Management
18-Sep-2017 by QM, Hotel Management
Dear Guest, Thank you so much for your kind review of the resort, which is very appreciated. We look forward to welcome you back to Centara Grand Hun Hin in the near future, we remain, Yours sincerely, The Management
4 out of 5
by A verified traveller

Bliss

Posted 02-Sep-2017 on Hotels
Beautiful self-contained resort. Brilliant swimming (4 lavishly warm pools and a vast beach): great, friendly service and happy staff. Unbeatable breakfast choices and served until 10.30am. Japanese and Thai food also faultless. Evident security and many eating out/ spa options nearby. A tragic reliance on Western Pop Muzak in the beach restaurant, where it would be much nicer just listening to the sea, or having a conversation? 3 hours by car from Bangkok city or airports
Comment from Hotel Management
06-Sep-2017 by QM, Hotel Management
Dear Bliss, Thank you very much for share your experience following your stay at the resort. We will share your comments with the team and look forward to welcome you to Centara Grand Hua Hin in the near future. Yours sincerely, The Management
5 out of 5
by Ian

Posted 28-Aug-2017 on Hotels
Comment from Hotel Management
06-Sep-2017 by QM, Hotel Management
Dear lan, Thank you very much for your 5 stars rating of the resort and we hope to welcome you to Centara Grand Hua Hin in the future. Yours sincerely, The Management