Ratings based on 195 Verified Reviews

4.5 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Faultless

Posted 27-Dec-2016
This is the third time we have stayed at this hotel & again didn't disappoint. Staff without exception were excellent.
Comment from Hotel Management
03-Jan-2017 by QM, Hotel Management
Dear Guest, It is certainly great to have you again at the resort. We are pleased to note that you had an enjoyable time with us. We are looking forward to be of service to you again in the future. Yours sincerely, The Management
4out of 5
Recommended
for Everyone
by A verified traveller from Singapore

Wonderful hotel that takes pride in details

Posted 24-Dec-2016
Pros: 1. Excellent Location - walking distance to night market, many restaurants, 7 eleven and massage parlours 2. Excellent services and facilities - services cannot get better than this. I love the kids' club, the pools, the gardens and landscaping. 3. Excellent beach - white powdery sands and super clear waters 4. Lovely rooms - we have the room with 2 big beds. A bit small and without bathtub but 2 of us can stay together with our 3 children with an extra bed. We like the design of the room Cons: 1. Mosquitoes ruined a few of our companions' night sleep. 2. Extra bed price is incorrect on the Expedia reservation email. It should be 1500 baht per night instead of 2000 baht per stay
Comment from Hotel Management
26-Dec-2016 by QM, Hotel Management
Dear Guest, Thank you very much for shared your experience following your recent stay at the resort. Your comments will share with the team. We look forward to welcome you back to the resort in the future. Yours sincerely, The Management
4out of 5
Recommended
for Everyone
by A verified traveller from Singapore

Grand hotel and sprawiing garden

Posted 19-Dec-2016
Beautiful beach frontage with friendly staff who are always ready to greet hotel guest. Proximity to activities in town with walking distance. The only negative point is the infestation of mosquitoes in garden and in room especially in the evening.
Comment from Hotel Management
22-Dec-2016 by QM, Hotel Management
Dear Guest, Thank you very much for your feedback following your recent stay at the resort. Your comments will share with the team. We look forward to welcome you back to Centara Grand Beach Resort & Villas Hua Hin in the future. Yours sincerely, The Management
5out of 5
Recommended
for Everyone
by A verified traveller from Stavanger, Norway

Nydelig hotel ved stranden

Posted 18-Nov-2016
Dette er et hotell som absolutt kan anbefales. Nydelige omgivelser og hageanlegg. Fantastisk hyggelig personale som hele tiden var på tilbudssiden. Vi hadde frokostbuffet på hotellet som inneholdt både varme og kalde internasjonale retter, sushi og annen asiatisk mat. Da vi skulle være med på en tidlig utflukt, laget hotellet nydelige frokostpakker som vi fikk med oss. Vi reiser mer enn gjerne tilbake til samme hotell!
Comment from Hotel Management
01-Dec-2016 by QM, Hotel Management
Dear Guest, Thank you very much for your feedback and your compliment will share with the team. We look forward to welcome you again to Centara Grand Beach Resort & Villas Hua Hin in the near future. Yours sincerely, The Management
4out of 5
Recommended
for Everyone
by A verified traveller from Tokyo

落ち着いてゆったりできる格式ある素敵なホテル

Posted 29-Oct-2016
Pros: クラブラウンジのサービス。特にイブニングのサービスはお酒やちょっとしたアペタイザーを提供してくれ、連日賑わっていました。コロニアル様式の建物、インテリア、ガーデンと落ち着いたセンスのある雰囲気が素敵なホテルで、雨季で雨の日が続いてしまったのですが、それでも気持ち良く過ごせました。また泊まりたいです。
Cons: ラウンジのスタッフの人数が少し足りなくて、少し待つ時間が長いくらいで特になかったです。 あとは正門の前の道がスコールが降ると浸水して歩けなくなってしまいます。別の門から出入りできるので特に問題はないのですが、最初は知らなくてびっくりしました。あとはインターコンチに連結している大型モールから距離が離れてるのでトゥクトゥクタクシーを使わないとモールには行けないです。ナイトマーケットとかレストラン、フアヒン駅は近くなので歩いて行けます。
Comment from Hotel Management
31-Oct-2016 by QM, Hotel Management
Dear Amy, Thank you for your feedback following your recent stay as well as nice picture of the resort. Your comments will share with team and we hope to have a chance to welcome you again in the future. Yours sincerely, The Management
5out of 5
by A verified traveller

Very old world charm hotel

Posted 12-Oct-2016 on Hotels
This hotel is a must stay.
Comment from Hotel Management
19-Oct-2016 by General Manager, Hotel Management
Dear Guest, Thank you very much for your feedback and we look forward to welcome you again in the future. Yours sincerely, The Management
5out of 5
Recommended
for Everyone
by A verified traveller

Amazing Hotel with a beach at it's doorstep!

Posted 27-Sep-2016
Pros: Amazing staff, super friendly, fantastic facilities, clean and everything is within a Walking distance.
We stayed in one of the Hotel Villas and it was amazing!!
Comment from Hotel Management
11-Oct-2016 by QM, Hotel Management
Dear Guest, We are certainly delighted to hear that you had a relaxing stayed at the resort. We are looking forward to be of service to you again in the future, we remain, Yours sincerely, The Management
3out of 5
by A verified traveller

雰囲気は良いと思いますが。

Posted 27-Sep-2016 on Hotels
17時に到着、部屋が用意されてなく、チェックインに待たされる。 部屋に入ると予約して内容の部屋でしたが、上の部屋から子供のドタバタ都騒ぐ複数の足音が聞こえ うるさい為、部屋替えを要望。 このホテルは木造なので足音が騒音が結構聞こえます。 更に待たされるも別の部屋は清掃されてなく、また別の部屋へ案内される。 案内された部屋は、当初予約した部屋とは全く違い、大きさも小さく、設備も違っている為、クレームを言っても、同等に部屋だと開き直る回答。 閉店30分ほど前にバーに入店、センターの良い席は空いていましたが、何故か入口横の隅へ生バンドを後ろから見る席に案内される。 残念ですが、このホテルは白人が多く、スタッフの対応に東洋人に対しる差別を感じるホテルです。
Comment from Hotel Management
11-Oct-2016 by General Manager, Hotel Management
Dear guest, Thank you for took the time to give us feedback for your recent experience at the resort. We certainly have taken good note of the problem you have highlighted regarding the check in process and share with team. Thank you again for sharing your experience, and we look forward to serving you in the future. Yours sincerely, The Management
3out of 5
by A verified traveller from JAPAN

雰囲気やロケーションは良いが...。

Posted 27-Sep-2016
Pros: 建物の雰囲気がシンガポールのラッフルズに似ておりノスタルジックな雰囲気は良いと思います。
Cons: 浴槽が洗って無く垢だらけで、タオルで拭いただけの清掃でした。
Location: 最もホワヒンらしいいビーチリゾートの雰囲気あるレストラン、ショップ、バー、マッサージ店が軒を並べて いる街並みはバケーションにピッタリです。
ヴィラタイプとスタンダードの2部屋を予約。 到着は17時頃、先ずホテル棟フロントで部屋が確保されて無く、準備も整って無く2部屋のチェックインに待たされる。 続いてヴィラ専用のフロントに移動して再びチェックイン??? ヴィラ敷地に移動する際、カートを準備され乗車、シートクッションに雨水を含んでいたため、家内と二人とも下着までビッショリ。 ヴィラにあるタイ料理レストランで食事、ワインは品切れ、テーブルの下は蚊が多く、たくさん刺されました。 部屋は高床式のプール付きコテージタイプでしたが、微妙な間取りで使い勝手が悪く、廊下が外にある感じで、下着でリビングには行けません。 靴はドア外の軒下に置いて室内へ、注意しないと雨の日は靴は水浸し。 プライベートプールは視界が遮られて外からは見えない様になっていますが、解放感は今一ですし蚊も多い。 隣接の高層ホテルからは丸見えですし、道路側はうるさい音が時々あり落ち着かないヴィラでした。 白人も多く、残念ですが東洋人は歓迎されていない雰囲気でした。 ヴィラを予約されるのであれば海に近い敷地中心のヴィラを指定されて方が良いでしょう。
Comment from Hotel Management
11-Oct-2016 by QM, Hotel Management
Dear Guest, Thank you for highlighting your experience at the resort recently. We sorry to hear that your experience did not meet your expectations and we will ensure this matter will be addressed with the concerned department for further review and improvement. We hope to have the pleasure of welcoming you again in the future. Yours sincerely, The Management
5out of 5
Recommended
for Couples
by A verified traveller from Japan

ゆっくり過ごせた、快適なホテル

Posted 27-Sep-2016
Pros: ホテル内の庭、鳥やリスがすぐ近くまで来ます
Cons: 洗面とバスの排水が悪い。時間がかかります
Location: 町にも近いし、食べるところもすぐ近くにたくさんあり、失礼ながら全食を外食にしました
前回は、近郊(tuktukで10分)のところでしたが、町に近くて、駅やnightmarketまで歩いていけました。 毎日散歩と、ホテルプールでゆっくりと時間を過ごせました。快適です!!
Comment from Hotel Management
11-Oct-2016 by QM, Hotel Management
Dear chiko, Thank you very much for your feedback following your recent visit at the resort. It is our hope to welcome you gain in the near future. Yours sincerely, The Management