Exterior

Reviews of Best Western Plus Flint Airport Inn & Suites

2.5 out of 5

Reviews

8.2

Very good

Rating 10 - Excellent. 475 out of 1013 reviews" "
Rating 8 - Good. 284 out of 1013 reviews" "
Rating 6 - Okay. 113 out of 1013 reviews" "
Rating 4 - Poor. 84 out of 1013 reviews" "
Rating 2 - Terrible. 57 out of 1013 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!!!
Stayed 1 night in Mar 2024
Response from Matt on 25 Mar 2024
Thank You!

8/10 Good

Joel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and the breakfast was great.
Stayed 1 night in Mar 2024
Response from Matt on 22 Mar 2024
Thank you!

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only hotel I go to every time I stay in flint.
Stayed 1 night in Mar 2024
Response from Matt on 18 Mar 2024
Thank you!

8/10 Good

Esther

Travelled with family
Liked: Cleanliness, staff & service
Cloudy pool. Nice people. Corners not cleaned in bathroom. Good beds.
Stayed 1 night in Mar 2024
Response from Matt on 18 Mar 2024
Thank you!

4/10 Poor

Nancy

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Matt on 18 Mar 2024
Thank you!

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean and loved the breakfast options. Would stay here again.
Stayed 2 nights in Mar 2024
Response from Matt on 18 Mar 2024
Thank you!

10/10 Excellent

Kandice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff greeted me as soon as I walked in, the room was nice and clean, and it was quiet. I didn’t like how small the parking lot was but the other things were pretty good
Stayed 1 night in Mar 2024
Response from Matt on 18 Mar 2024
Thank you!

10/10 Excellent

Melissa, Flint

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice n convenient
Stayed 1 night in Jan 2024
Response from Matt on 18 Mar 2024
Thank you!

8/10 Good

Michael

The highway traffic noice is significant. It is a shame that there is not a noise (and view) barrier along the backside of the motel that faces the highway.
Stayed 1 night in Mar 2024
Response from Matt on 18 Mar 2024
Thank you!

10/10 Excellent

LaVisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Feb 2024
Response from Matt on 18 Mar 2024
Thank you!

6/10 Okay

Sarah

Travelled with family, Business traveller, Travelled with group
Disliked: Property conditions & facilities
Our shower was dirty and the water leaked onto the whole bathroom floor, and even into the carpet of our bedroom. The food was not good for breakfast.
Stayed 2 nights in Mar 2024
Response from Matt on 18 Mar 2024
Thank you!

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, friendly staff
Stayed 1 night in Mar 2024
Response from Matt on 18 Mar 2024
Thank you!

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities
Staff at the breakfast location very helpful and friendly.
Stayed 1 night in Feb 2024
Response from Matt on 18 Mar 2024
Thank you!

10/10 Excellent

Jayson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People who run the place very nice
Stayed 1 night in Feb 2024
Response from Matt on 18 Mar 2024
Thank you!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Had a wonderful stay and would come again.
Stayed 2 nights in Feb 2024
Response from Matt on 18 Mar 2024
Thank you!

8/10 Good

KEVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. The toilet seat was broken.
Stayed 1 night in Feb 2024
Response from Matt on 18 Mar 2024
Thank you!

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best motel in my opinion. The staff are amazing and the lady that serves the breakfast is so sweet and always willing to lend a helping hand. They make sure to make me feel like I'm at home, but even better.
Stayed 1 night in Feb 2024
Response from Matt on 18 Mar 2024
Thank you!

10/10 Excellent

Haomin

Stayed 1 night in Feb 2024
Response from Matt on 22 Mar 2024
Thank you!

2/10 Terrible

Penny

Travelled with family
The highway noise made it difficult the sleep.
Stayed 1 night in Feb 2024
Response from Matt on 18 Mar 2024
Thank you!

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Matt on 18 Mar 2024
Thank you!

8/10 Good

Joanne

Stayed 4 nights in Feb 2024
Response from Matt on 22 Mar 2024
Thank you!

2/10 Terrible

Syed

Business traveller
Disliked: Cleanliness, staff & service
lodged a complaint of dirty comforter, front desk girl wanted me to pick up another one from the front desk, which turned out to be the mattress protector, couldn't sleep all night on a cold winter night, next morning requested gentleman manager at front desk, who gave me a bed cover, I asked him to have someone look at the comforter I was provided with, he didn't care and told me to leave the dirty comforter outside the room. dirt behind the room entrance door every corner of the room and bathroom.
Stayed 4 nights in Feb 2024
Response from Matt on 18 Mar 2024
Thank you!

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Matt on 18 Mar 2024
Thank you!

10/10 Excellent

JUAN CARLOS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2024
Response from Matt on 18 Mar 2024
Thank you!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Jan 2024
Response from Matt on 18 Mar 2024
Thank you so much!

8/10 Good

Dennis

Stayed 1 night in Feb 2024
Response from Matt on 25 Mar 2024
Thank you!

6/10 Okay

linda

Travelled with group
Liked: Staff & service, property conditions & facilities
The breakfast staff lady was awesome. The reception staff on night of check in was terrible with getting our pool towels as we waited 45 min while in pool and then had to stand dripping wet and cold at reception desk still for extra 7 min to get one. The Facilities on surface was nice but our room wasnt the cleanest , with phone sticky and dust in corners and garbage behind the side table
Stayed 1 night in Jan 2024
Response from Matt on 18 Mar 2024
Thank you!

4/10 Poor

Richard

Our firsts stay here a few months ago was fine, this time not so much. No pillows available for the fold out bed were available and they would not take any from the unoccupied rooms. 2 towels in a room that you sell listed for up to four people. Bed was horrible, parking was limited. Won’t be back.
Stayed 1 night in Jan 2024
Response from Matt on 18 Mar 2024
Thank you.

6/10 Okay

Jeffrey

Travelled with partner
Unruly kids and teens, running up and down the hallway, yelling. Front desk attendant said she told them to stop. I was worried that they were going to do that, late into the night, as we were going to get up at 4:45am, for an early flight. Seemed to stop by 8:30 pm. The room furniture was a little beat up.
Stayed 1 night in Jan 2024
Response from Matt on 18 Mar 2024
Thank You!

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Matt on 18 Mar 2024
Thank you!

6/10 Okay

Crotisha

Business traveller, Travelled with partner
Disliked: Staff & service
Stayed 3 nights in Jan 2024
Response from Matt on 18 Mar 2024
Thank you!

10/10 Excellent

Paul

Stayed 1 night in Jan 2024
Response from Matt on 18 Mar 2024
Thank you!

10/10 Excellent

Barbara

Liked: Property conditions & facilities
Very friendly young lady at the desk. While there another guest came up and had no dial tone after doing what she suggested and right away she sent the fix it fella! Like her way of taking care of business!
Stayed 1 night in Jan 2024

10/10 Excellent

Tequila L.

Stayed 3 nights in Jan 2024
Response from Matt on 18 Mar 2024
Thank you!

8/10 Good

Joshua

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

8/10 Good

Terriona

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 1 night in Jan 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Babatunde

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice !
Stayed 1 night in Jan 2024

10/10 Excellent

Melissa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent service
Stayed 1 night in Jan 2024

2/10 Terrible

Jennifer

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had two rooms for my family and I to spend New Year’s Eve at. The main reason we booked the rooms was for the pool. The pool water was ice cold. No fun at all. And was not allowed a refund.
Stayed 1 night in Dec 2023
Response from Matt on 18 Mar 2024
Thank you.

8/10 Good

GWENDOLYN

Travelled with family and small children
Liked: Cleanliness, staff & service
The only problem which to some its not a big thing...when I checked I asked if the pool was open they stated yes..it was but the pool was ice cold & hot tube was not available...it's no way the grandchildren and I could tolerate the ice cold pool & we where really looking forward to spending the weekend at the hotel with at least a semi warm pool...everything else was excellent
Stayed 1 night in Dec 2023

6/10 Okay

Renee

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023

4/10 Poor

ROBERT, FLUSHING

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Thomas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No hot water
Stayed 1 night in Dec 2023

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel. One of our family's favorites. ❤️ the breakfast is amazing and it is very clean and tidy. The staff was so helpful and theg were very nice.
Stayed 2 nights in Dec 2023

6/10 Okay

Raymond

Travelled with partner
Liked: Cleanliness, staff & service
Property is clean and staff is friendly, but the noise from the freeway in rooms on the east side of the building is pretty intense, and the heating unit sounded like a Peterbuilt truck coming to a stop every time it kicked on and off. Will not stay here again.
Stayed 1 night in Dec 2023

10/10 Excellent

Kristin

Travelled with family, Travelled with family and small children
Stayed 1 night in Dec 2023

10/10 Excellent

John

Stayed 1 night in Dec 2023

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and clean and a great value. Free shuttle is great but doesn't run until after 9am. We did have a lot of road noise.