Ratings based on 892 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
81% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller from Louisiana

Great Stay..worth the money.

Posted 20-Mar-2016
Pros: Everything but no fridge in the King deluxe and water wasn't free.
Cons: Water should be free and a fridge should be standard.
Location: Midtown, centrally located but the hotel had car service. A WInWIN!!!
The Hotel itself was immaculate and the staff very pleasant and professional. I loved my room and travel often for leisure and business. This was the first time when I stayed in a hotel where TV was free. That was refreshing.
4 out of 5
by A verified traveller

Posted 19-Mar-2016
Staff and location are great! The room was super small for 4 people and the beds are not "queen size" they are full size beds.
2 out of 5
by A verified traveller

Not at all worth the cost

Posted 15-Mar-2016
The hotel room was tiny and didn't have basic amenities like an ironing board although there was an iron. The water temperature in the sink would not get cold. The service was excellent.
4 out of 5
by A verified traveller from V.

Close to everything/free car service

Posted 23-Feb-2016
the best thing about this hotel is that it is in the heart of downtown. everything is walking distance. there is a nice trendy bar, and restaurant connected to this hotel. they have car service that will take you to and from your location until 12 a.m.However the room is very small, the window shades are white so The Sun comes in very bright in the morning. would have been nice to have a refrigerator or microwave in the room also. we felt a little cramped in the room. But if you are looking for location and free shuttle service., this is a nice place to stay.
3 out of 5
by A verified traveller from pearland tx

Nice hotel downtown

Posted 23-Feb-2016
Very nice, classy hotel. Rooms just a bit small, but enjoyed our stay. Would stay again.
5 out of 5
by A verified traveller

Nice Hotel close to everything

Posted 02-Feb-2016
The hotel is in a great location if your planning on visiting Downtown Houston. One of the best places to stay for night life.
5 out of 5
by A verified traveller


Posted 01-Feb-2016
Beautiful hotel. Professional, helpful staff. Comfortable, clean rooms. Well decorated. Speedy valet. I would definitely stay here again, since it seems to be cheaper than some of its downtown contemporaries.
5 out of 5
by A verified traveller

Great place to stay

Posted 26-Jan-2016 on Hotels
Nice place one of the lights was out in bathroom.
4 out of 5
by A verified traveller

Heart of downtown

Posted 23-Jan-2016
Pros: The people!
Cons: Valet parking is steep and self-parking options are very limited in this part of town
Location: I was there for the Marathon
Everything was great, the staff was super accommodating of my mixup on the dates of my reservation, and they are pet friendly!
5 out of 5
by Leonas from Ridgecrest, CA

California Navy Veteran gives Sam Houston 5 Stars

Posted 16-Jan-2016 on Hotels
The moment I got out of my cab I was greeted by a very friendly upbeat doorman named Louise who was very attentive of handling my bag after I had a very long flight. You will not be disappointed the moment you walk in! I was greeted by Angel at the receptionists desk and he checked my in very quickly and handled all my room requests with professionalism. The room was fantastic and once my head hit the pillow I was out like a light. The restaurant and bar in the Sam did not disappoint one bit! The breakfast in the restaurant part was very delicious and I was a frequent visitor. The coffee and waitresses were very attentive to fill my cup with hot coffee each morning. The bar had a selection of top shelf and local liquors that really impressed me, but what made the bar awesome was the bartender Brian...he went out of his way for every costumer that came through his doors. Brian's expertise is defiantly proven in every drink he makes and the beers he pours (great local bear and bourbon).The bar food was delicious! I had the wings, flatbread, cheese cake, and vanilla ice cream; honestly you will not be disappointed by his professionalism and friendliness. I wished I could have stayed at the Sam for more than just the three nights to enjoy this historic building. This a 5star hotel located right next to the Hub Cap grill (recommended by one of the valets) did not disappoint. The Sam and its outstanding staff and building get a 5/5 in my book. Bravo Zulu from this Navy Veteran!