Ratings based on 899 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
81% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Posted 03-May-2016
It was centrally located and within walking distance to everything we had to go to.
5out of 5
by A verified traveller from Louisiana

Great Stay..worth the money.

Posted 20-Mar-2016
Pros: Everything but no fridge in the King deluxe and water wasn't free.
Cons: Water should be free and a fridge should be standard.
Location: Midtown, centrally located but the hotel had car service. A WInWIN!!!
The Hotel itself was immaculate and the staff very pleasant and professional. I loved my room and travel often for leisure and business. This was the first time when I stayed in a hotel where TV was free. That was refreshing.
4out of 5
by A verified traveller

Posted 19-Mar-2016
Staff and location are great! The room was super small for 4 people and the beds are not "queen size" they are full size beds.
2out of 5
by A verified traveller

Not at all worth the cost

Posted 15-Mar-2016
The hotel room was tiny and didn't have basic amenities like an ironing board although there was an iron. The water temperature in the sink would not get cold. The service was excellent.
2out of 5
by JOSEPH from Redding Ca.

needs improvement

Posted 29-Feb-2016 on Hotels
Check in was fine. There are many homeless that yell at all hours of nights and echoes into room. We were on 4th floor. Sleep difficult, in a.m. they forgot to bring and make my wife's breakfast. Pancakes ...the maid forgot to clean room a day, we had to hunt her down after day on town at 5 pm to do so. Other days shampoos and misc products were not filled. We stayed 4 nights. Complimentary Coffee in lobby ran out or was empty 2 mornings at 8:30 or so. No business center that matters much . Bar was nice. If you go to Main Street again you have to walk by a lot of homeless people. They were not mean but you never know rt? I would not be back here. Try others and read reviews first. Most Hotels on Main Street are nicer. Pay the extra money for them
4out of 5
by A verified traveller

This traveller left a rating score only Posted 25-Feb-2016 on Hotels
4out of 5
by A verified traveller from V.

Close to everything/free car service

Posted 23-Feb-2016
the best thing about this hotel is that it is in the heart of downtown. everything is walking distance. there is a nice trendy bar, and restaurant connected to this hotel. they have car service that will take you to and from your location until 12 a.m.However the room is very small, the window shades are white so The Sun comes in very bright in the morning. would have been nice to have a refrigerator or microwave in the room also. we felt a little cramped in the room. But if you are looking for location and free shuttle service., this is a nice place to stay.
3out of 5
by A verified traveller from pearland tx

Nice hotel downtown

Posted 23-Feb-2016
Very nice, classy hotel. Rooms just a bit small, but enjoyed our stay. Would stay again.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 22-Feb-2016 on Hotels
1out of 5
by Burton from Fort Lauderdale

False Information

Posted 20-Feb-2016 on Hotels
I asked to have a suite i.e. bedroom and living area as I wanted space to just sit and read and relax. The "living area had a lamp that was useless and took up a large section of the room. We had a chase that could seat one and a desk. Could not both sit comfortable and the coffee table took up so much room that you could not move the chair for the desk. I left like I got ripped off! This is not what the pictures looked like nor what the telephone operator AT THE HOTEL told me. When I complained I was told that soon there would be another hotel that was being built that I could stay in....did not help this visit. I felt I should have gotten some money back for false information. I would not have stayed at this hotel if I had know the room was not usable. The location is AWFUL you can not go out at night without being scared of being mugged!