Standard Suite, 1 Queen Bed, Non Smoking, Kitchenette | Private kitchen | Fridge, microwave, coffee/tea maker

Reviews of Studio 6 Stafford, TX - Houston - Sugarland

2 out of 5
Studio 6 Stafford, TX - Houston - Sugarland
12827 Southwest Freeway, Stafford, TX

Reviews

6.6
Rating 10 - Excellent. 55 out of 172 reviews" "
Rating 8 - Good. 30 out of 172 reviews" "
Rating 6 - Okay. 26 out of 172 reviews" "
Rating 4 - Poor. 17 out of 172 reviews" "
Rating 2 - Terrible. 44 out of 172 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Raven

Liked: Cleanliness, property conditions & facilities
Nothing
Stayed 7 nights in Apr 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 19 Apr 2024
Hi Christina,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Raven

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 14 nights in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Raven,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith#Team6

4/10 Poor

Dianne

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We decided not to stay after viewing the room and the grounds. The lobby smelled like Clorox over mildew. The parking lot had several men milling about. The room didn’t seem safe enough for single women. The room also seemed very old and needing upgrades.
Stayed 7 nights in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Dianne,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

Jalyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 21 Feb 2024
Hi Jalyn,Thank you for the amazing rating!! Maz K.#Team6

10/10 Excellent

Latoya

Liked: Amenities
Staff
Stayed 1 night in Jan 2024
Response from Nancy Y. on 13 Feb 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Patrick, Austin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This place was good.
Stayed 4 nights in Jan 2024
Response from Nancy Y. on 13 Feb 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Quin

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Latoya

Travelled with family and small children
Stayed 1 night in Jan 2024

10/10 Excellent

Latoya

Travelled with family
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Barbara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again!
Hotel was awful. Run down and the room was bad. Had a smell to it, couldnt find a new room cause we got in so late in the night. Slept in sweats and a hoodie and had to put peppermint oil spray on ac to help with smell.
Stayed 2 nights in Nov 2023
Response from Nancy Y. on 28 Nov 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Velma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing Fantastic as it looks outside
Stayed 1 night in Sep 2023
Response from Nancy Y. on 26 Sept 2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Munawar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 days
the place seemed fairly neat The front desk staff was cool Mostly quite but these hotels have rolling beds,lol Did not see anything unusual ,was there for a week
Stayed 7 nights in Aug 2023
Response from Brand Experience Team on 29 Aug 2023
Hi Munawar,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

6/10 Okay

Barbara

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Thanks for the hotel to stay away from home.
Stayed 7 nights in Jul 2023
Response from Brand Experience Team on 22 Aug 2023
Hi Barbara,Thanks for your review, we really appreciate the support. Maz K.#Team6

10/10 Excellent

Chalo

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
It was relaxing. We had neighbors on both sides of us and we couldn't hear them. The rooms was very insulated. Room was clean
Stayed 1 night in May 2023
Response from Brand Experience Team on 20 Jun 2023
Hi Chalo, Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon. Maz K. #Team6

4/10 Poor

Oscar

Liked: Staff & service
Disliked: Property conditions & facilities
Once you enter the room, not a good smell hit you. Doesn't stink, I don't know if some kind of cleaner that is used. Other thing is that need to be more signs to id the buildings and room. Need more lights in the parking lots.
Stayed 3 nights in May 2023
Response from Brand Experience Team on 6 Jun 2023
Hi Oscar,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Lilith #Team6

10/10 Excellent

CALVIN E

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
VERY POLITE STAFF AND EASY CHECK IN AND CHECK OUT WILL STAY HERE AGAIN
Stayed 1 night in May 2023
Response from Brand Experience Team on 6 Jun 2023
Hi Calvin,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Gururaj, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place with good facilities. Smoke smell is a little unpleasant. Overall good.
Stayed 12 nights in Apr 2023
Response from Brand Experience Team on 15 May 2023
Hi Gururaj,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terrible

LaShon

Stayed 2 nights in Mar 2023

2/10 Terrible

LaShon

Business traveller, Travelled with group
Disliked: Amenities, property conditions & facilities
It need to be remodeled the bed are older than hotels require them to stay in the room so slept in all my clothes it was horrible
Response from Nancy Y. on 12 Apr 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

6/10 Okay

Brandon

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The staff was great and very accommodating where they were able to accommodate. The room had a bad smell almost like mildew and they said it was the bug protection they use. I woke up with a bad sore throat from breathing that in all night. They said people have mentioned that smell before, but the owners must not care because they are still using the same chemicals.
Stayed 2 nights in Mar 2023
Response from Nancy Y. on 12 Apr 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Crystal

Travelled with family, Business traveller
Disliked: Cleanliness
Decent property to stay for a few days.
Stayed 2 nights in Mar 2023
Response from Nancy Y. on 12 Apr 2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

4/10 Poor

Gregory

Business traveller
It stinks! Bad odor
Stayed 1 night in Mar 2023
Response from Nancy Y. on 12 Apr 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

6/10 Okay

Jaime

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Convenient
Stayed 18 nights in Mar 2023

2/10 Terrible

Lisa

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
When I got to the property they did not have my reservation and they were booked up. I made these reservations in October and Expedia had my reservation but for some strange reason motel 6 did not and they were booked and could not get me a room. I was not happy at all. I drove 4 hours just to have to try and find another place. I was very disappointed in motel 6 for this inconvenience and considering I booked it 5 months in advance I think they could have done better
Stayed 5 nights in Mar 2023
Response from Brand Experience Team on 28 Mar 2023
Hi Lisa,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and filthy
It was stinky and filthy place, cockroach were roaming around, there were mosquitoes and AC wasn't working properly was hot and humid, floor was dirty with sticky dirt all over the floor. Bathroom tab was like washing hand under shower it sprinkled water all over. No one was available to assist after 8 pm. We booked for 3 night but left after first night since our day was started crying and can't tolerate the atmosphere.
Stayed 3 nights in Mar 2023
Response from Nancy Y. on 21 Mar 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Denise

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Nancy Y. on 16 Mar 2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

8/10 Good

Jacob

Stayed 1 night in Mar 2023
Response from Nancy Y. on 16 Mar 2023
Thank you for positively rating your stay!!Nancy Y.#Team6

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet. Room was adequate had no issues. Staff was friendly and helpful.
Stayed 4 nights in Feb 2023
Response from Nancy Y. on 8 Mar 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like it
The people are very nice and the rooms are good.
Stayed 1 night in Feb 2023
Response from Nancy Y. on 8 Mar 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service
Stayed 1 night in Feb 2023
Response from Nancy Y. on 8 Mar 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

8/10 Good

Verified traveller

Stayed 1 night in Feb 2023
Response from Nancy Y. on 8 Mar 2023
Thank you for positively rating your stay!!Nancy Y.#Team6

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023
Response from Nancy Y. on 8 Mar 2023
Thank you for the perfect rating!!Nancy Y.#Team6

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Room was clean and comfortable. We are here longer term and they clean the room weekly with towel exchange twice weekly. Shorter stays get daily service. Staff is friendly.
Stayed 2 nights in Jan 2023
Response from Nancy Y. on 8 Mar 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Renita

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I had a pleasant stay over-all.
Response from Nancy Y. on 8 Mar 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Baptist

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I did not manage the smell inside the room. The room smell very bad so I can not manage to stay there.
Stayed 1 night in Jan 2023
Response from Nancy Y. on 8 Mar 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Sarah

Stayed 1 night in Dec 2022
Response from Nancy Y. on 8 Mar 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

Constance

Response from Nancy Y. on 8 Mar 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Michael

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with the overall stay. Thank you!
Response from Brand Experience Team on 9 Jan 2023
Hi Michael,Thank you for the excellent review!Lilith#Team6

10/10 Excellent

William b

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Brand Experience Team on 8 Nov 2022
Hi William,Thank you for the perfect rating!!Maz K.#Team6

6/10 Okay

Quincy

Travelled with family
Ok stay
Cleanliness is ok…housekeeping is not consistent. Outside needs to be cleaned more and trash emptied. Overall an ok stay for the price
Stayed 4 nights in Aug 2022
Response from Brand Experience Team on 19 Sept 2022
Hi Quincy,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Good

Quincy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2022
Response from Brand Experience Team on 19 Sept 2022
Hi Quincy,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

Dianna

Travelled with partner
Liked: Cleanliness, staff & service
Checked in after 3, room we were given was not even cleaned up yet or ready, next room given the a/c was not working as it should, never did cool down completely, didn’t want to relocate again, so just roughed it out!Staff was friendly and helpful, just short staffed they stated.
Stayed 1 night in Jul 2022
Response from Brand Experience Team on 19 Sept 2022
Hi Dianna,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay quick getaway.
Stayed 1 night in Jul 2022
Response from Brand Experience Team on 19 Sept 2022
We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

8/10 Good

Naikia

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2022
Response from Brand Experience Team on 19 Sept 2022
Hi Naikia,Thank you for the wonderful rating!Lilith#Team6

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Would rather not.
We arrived around 5pm after a long, hot day of travel. The sticky note on the door said “Be back at 5:40.” Why in the world would you close when youve just started check-in times? There is also OBVIOUS criminal activity happening in plain site. Prostitution business happening during the day and night. Positive: Rooms are clean. Security at night (who must not mind the “business” happenings, is seen patrolling the parking lot. This place is tolerable in a bind and/or budget.
Stayed 1 night in May 2022
Response from Nancy Y. on 7 Jun 2022
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

6/10 Okay

Vicki

Disliked: Cleanliness
There was pee on the toilet seat at check in.
Stayed 1 night in Apr 2022
Response from Brand Experience Team on 10 May 2022
Hi Vicki, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Lilith #Team6

10/10 Excellent

Jemone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good nice clean rooms only one complaint. Showers had no hot water
Stayed 1 night in Apr 2022
Response from Brand Experience Team on 10 May 2022
Hi Jemone, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Lilith #Team6