Ratings based on 213 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Longview, TX

Posted 02-Sep-2016 on Hotels
The reason I picked this hotel was due to proximity to my client offices
Comment from Hotel Management
09-Sep-2016 by General Manager, Hotel Management
Thank you for your comments. I am happy to hear you enjoyed your stay with us and the location was convenient for your work. We hope to see you again soon!
4out of 5
by A verified traveller from Toronto

Clean, nice hotel with very friendly staff

Posted 01-Sep-2016
Pros: Staff was friendly. Rooms were very nice. Great location to major sporting events.
Location: Area is a ghost town after 3pm on weekdays and all the time on weekends with the exception of a lot of sketchy people around the area.
Front desk staff very pleasant and helpful. Weekend Breakfast staff lady is one of the most kind and friendly people I have ever met. Always smiling, always friendly and she made a lot of people start their day off right. Rooms are very clean and well stocked. Area is super dead as everything closes at 3 pm during the week and not opened at all during the weekend. Very strange for a downtown of a major city. A lot of sketchy characters roaming around the downtown core. Lots of construction. I would certainly book here again for the staff and the room.
Comment from Hotel Management
02-Sep-2016 by Diana, Hotel Management
Thank you for taking time to share about your recent stay with us! Our team will be thrilled to hear you comments! I'm happy to hear you were able to enjoy our complimentary breakfast during your stay and will be sharing your comments with our breakfast attendants. We hope to have the pleasure of seeing you on your next visit to Houston!
5out of 5
by Marcus

Posted 30-Aug-2016 on Hotels
Comment from Hotel Management
02-Sep-2016 by General Manager, Hotel Management
Thank you for your review, Marcus! We hope to see you again on your next trip to Houston!
4out of 5
by Corey

Posted 30-Aug-2016 on Hotels
Comment from Hotel Management
02-Sep-2016 by General Manager, Hotel Management
Thank you for sharing about your stay, Corey. We look forward to welcoming you back on your next visit to the downtown area!
5out of 5
by A verified traveller

Convenient downtown hotel with great staff!

Posted 22-Aug-2016
Pros: Minor road construction in front
The Res Inn was a great value and the staff was super. In the heart of downtown Houston convenient to the Convention center and the room was very comfortable.
Comment from Hotel Management
23-Aug-2016 by Diana, Hotel Management
Thank you for commenting on your recent experience at our property! I'm happy to hear that our friendly team was able to assist in making your stay memorable! We look forward to seeing you again when your travels bring you back to Houston!
4out of 5
by A verified traveller

Posted 15-Aug-2016
Overall, a nice place to stay. My only minor complaint is that the front desk staff should be more knowledgeable about local attractions. When I first checked-in, I asked the front-desk staff about a popular attraction in Houston and they were not aware or seemed willing to find-out.
Comment from Hotel Management
17-Aug-2016 by Diana, Hotel Management
Thank you for sharing about your experience with us. I will be sharing your comments with our Front Desk Manager so we can work with our team about their knowledge of the local area and I'm sorry they were not willing to find out information for you. I hope this experience does not prevent you from selecting our hotel during your next visit to Houston. Thank you again for your comments!
5out of 5
by Dora from New Braunfels

Posted 09-Aug-2016 on Hotels
Hotel staff was very friendly. Easy access to metro rail and bus. Underground tunnel,restaurants and shopping all near by. Easy access to Minute Maid park for Astros game which was main reason for trip. Fireworks display after game was awesome.
Comment from Hotel Management
17-Aug-2016 by General Manager, Hotel Management
Thank you for choosing our hotel for your visit to Houston for the Astros game! We are happy to hear our team was able to assist your during your stay and you were able easily get around the city using the nearby bus and rail stops. Thank you for your comments and we hope to see you on your next visit to Houston!
5out of 5
by Kelly

Posted 07-Aug-2016 on Hotels
Comment from Hotel Management
08-Aug-2016 by General Manager, Hotel Management
Thank you for sharing about your stay with us. We hope to see you again soon!
5out of 5
by Jasmit

Posted 26-Jul-2016 on Hotels
The stay was great. Would only be better if the valet parking was staffed properly. The wait time was ridiculous, they should have more staff on the weekends.
Comment from Hotel Management
by Diana, Hotel Management
Thank you for taking time to comment on your stay with us this past weekend. I will be sure to share your comments with our Valet Parking Manager to ensure he is aware of your frustrations in wait time to retrieve your vehicle. I know I cannot turn back the clock, but I would like to sincerely apologize for the inconvenience of the wait time for your vehicle. Thank you again for your feedback and we hope to see you on your next visit to Houston!
4out of 5
by Luke

Excellent stay

Posted 25-Jul-2016 on Hotels
Excellent stay! Will definitely stay here again. Rachel, the breakfast attendant was outstanding as was the front desk staff
Comment from Hotel Management
by Diana, Hotel Management
Thank you for your comments, Luke. I will be sure to share your comments with Rachel and our front desk team. We look forward to seeing you again on your next visit to the downtown Houston area!