Ratings based on 194 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Harlingen

Great Hotel!

Posted 25-Jul-2016
Stayed Fri-Sun. Staff is excellent and genuinely care about customers. Spacious clean room. Ours had a beautiful outlook of the city. Breakfast has an excellent variety and constantly being refilled. Only downside is the $30/night to park your car, but everyone charges for parking in Houston. There is also a bit of a wait time to retrieve cars since everyone's check out time is the same. My husband arrived a day after me and before he was allowed up to the room the Manager called to verify with me. I really appreciate the safety measures taken for my family and me. Centrally located to pretty much everything. Will definitely stay here again!
5out of 5
by A verified traveller from Myrtle Beach, SC

Posted 18-May-2016
Excellent location, staff, hotel, and breakfast! Starbucks downstairs, close to convention center.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 27-Apr-2016 on Hotels
4out of 5
by A verified traveller

This traveller left a rating score only Posted 18-Apr-2016 on Hotels
4out of 5
by Chengbin from 中国

有厨房的酒店

Posted 15-Apr-2016 on Hotels
挺不错的。竟然有厨房,非常实用。
5out of 5
by A verified traveller

Great location.

Posted 12-Apr-2016
Walking distance to bars, restaurants and the Toyota center.
5out of 5
by Robert from Waco

Very Nice

Posted 23-Mar-2016 on Hotels
The hotel was very nice. I would stay there anytime.
Comment from Hotel Management
28-May-2016 by Diana, Hotel Management
Thank you for taking time to share about your stay with us! We are delighted to hear you enjoyed your stay and we hope to see you again soon!
4out of 5
by Gary from Lake Charles, LA

Residence Inn Houston, Downtown

Posted 22-Mar-2016 on Hotels
We enjoyed everything the room, Breakfast was awesome, I hate paying for parking though. The contruction noise was annoying. However, every staff member we came into contact with wasvery pleasant and knowledgeable!
Comment from Hotel Management
28-May-2016 by Diana, Hotel Management
Thank you for sharing about your stay, Gary! I'm happy to hear you enjoyed your stay with us and were able to join us for our complimentary breakfast! The City of Houston is constantly working to improve the city for its residents and visitors and I'm sorry to hear the Dallas St project affected your stay. Our team hopes to host you again when your travels bring you back to Houston!
4out of 5
by Brianne

Posted 15-Mar-2016 on Hotels
Comment from Hotel Management
28-May-2016 by Diana, Hotel Management
We appreciate your feedback! Our team looks forward to welcoming you back on your next trip to Houston!
4out of 5
by Tammy from Richmond, TX

Great room / Fantastic Staff

Posted 04-Mar-2016 on Hotels
Lots of construction in the area which makes getting in the hotel a little tricky. Staff was fantastic!! Room was huge (King Suite)
Comment from Hotel Management
28-May-2016 by Diana, Hotel Management
Thank you for sharing about your experience at our property! I'm sorry for the confusion getting to our property, but we are glad you enjoyed your stay and our team was able to assist you during your stay! We hope to see you again soon!