Ratings based on 140 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Texas

Convenient location.

Posted 03-Aug-2015
Very clean & comfortable. Five minute walk to House of Blues & several bars & restaurants. If you have to stay in downtown this is a great place. The only downside was one particular valet who was extremely rude & I suspect took a joy ride in my vehicle but can't prove it.
Comment from Hotel Management
10-Aug-2015 by Julie, Hotel Management
Thank you for your comments regarding your recent stay at our property! I'm delighted to hear you were able to enjoy the House of Blues during your stay as well as other nearby restaurants and bars. I will be reviewing your comments regarding our valet parking services with the manager, thank you for sharing your concerns. We hope to see you on your next visit to Houston!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Jul-2015
Front Desk Staff were very friendly and helpful.
Comment from Hotel Management
25-Jul-2015 by Julie, Hotel Management
Thank you for your positive review. We are happy to hear you enjoyed your stay and will be sharing your comments with our front desk team! Thank you again, and we look forward to seeing you on your next visit!
3 out of 5
Recommended
for Couples
by Jason from TX

Nice hotel, BUT just beware

Posted 19-May-2015 on Hotels
I'm not really one to do reviews, but I feel it must be mentioned. The hotel was very clean, and the staff were very friendly so we figured we chose a pretty nice hotel to stay at for the night. However the room was SO hot even with the thermostat in the room turned the coldest it could go. Neither me or my husband could sleep because it was so uncomfortably hot. Not only that but the hotel charged our card TWICE for a one night stay, so now we are trying to get resolved.
Comment from Hotel Management
01-Aug-2015 by Julie, Hotel Management
Thank you for your feedback regarding your stay with us. We appreciate you positive feedback regarding our team and hotel! I apologize for the accounting confusion and would be happy to assist in resolving it as quickly as possible. I look forward to speaking with you further to address these matters.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Great stay in a great location

Posted 19-May-2015 on Hotels
The stay was fantastic. Staff was very friendly and the breakfast was perfect! Only downfall is the current construction going on right in front of the hotel and not parking lot next to the hotel, you have to use valet instead. Otherwise I was happy with my stay.
Comment from Hotel Management
01-Aug-2015 by Julie, Hotel Management
Thank you for sharing about your recent experience at our property. I'm happy to hear you were able to enjoy our complimentary breakfast and I apologize for any inconvenience the construction caused you during your stay. Houston is quickly growing and revitalizing the downtown area and we hope you'll be back to visit us as the city continues to make improvements!
5 out of 5
Recommended
for Getaway With Friends
by A verified traveller

Posted 28-Apr-2015 on Hotels
Comment from Hotel Management
01-Aug-2015 by Julie, Hotel Management
Thank you for sharing about your experience at our property! We appreciate your feedback and look forward to your next visit!
4 out of 5
Recommended
for Families
by Lisa

Posted 22-Apr-2015 on Hotels
Comment from Hotel Management
01-Aug-2015 by Julie, Hotel Management
Thank you for your feedback! I'm delighted to hear you enjoyed your stay and look forward to seeing you again soon!
5 out of 5
Recommended
for Couples
by Kenya from Houston Tx

Anniversary celebrations

Posted 24-Mar-2015 on Hotels
My husband and I were celebrating our 4 year anniversary. I couldn't have chosen a nicer hotel in a better location!
Comment from Hotel Management
06-Jun-2015 by Julie, Hotel Management
Happy Anniversary! I'm delighted you chose our property for your special occasion. We hope to see you again on your next visit to Houston!
4 out of 5
Recommended
for Everyone
by A verified traveller from East TX

Suite pricey

Posted 09-Feb-2015
Nice hotel, convenient walk to Pete's Piano Bar. Breakfast was good but not outstanding, just higher end decor and large dining area. We had a suite and while nice, clean and comfortable, It was overpriced. Staff is friendly!
Comment from Hotel Management
06-Mar-2015 by Julie, Hotel Management
Thank you for sharing about your recent experience at our property. I'm happy to enjoy an evening out at Pete's Piano Bar. Our team will be thrilled to hear your comments and we all hope to see you on your next visit to the Houston area!
5 out of 5
Recommended
for Personal Event
by Juan from San Antonio

Amazing.

Posted 05-Feb-2015 on Hotels
The staff and room were both amazing.
Comment from Hotel Management
11-Apr-2015 by Julie, Hotel Management
Thank you for your kind words, Juan! I'm pleased to hear you enjoyed your guest suite as well as our friendly team. I will make sure to share your comments with the team and we all look forward to seeing you again soon!
4 out of 5
Recommended
for Business Travellers
by Tristan from Fort Worth, TX

Great value. Lovely rooms. Middle of Downtown.

Posted 02-Feb-2015 on Hotels
The outside is grimy, but don't let that fool you. The rooms are really nice and as pictured. Great last minute hotel. Not many places to eat nearby that aren't typical downtown/daytime only lunch places. Be aware that there is an upcharge for true high speed internet.
Comment from Hotel Management
11-Apr-2015 by Julie, Hotel Management
Thank you for taking time to share about your stay at our property. I'm happy to hear you enjoyed your guest room. The downtown area offers many restaurants, some of which are only open week days with limited hours. However, the Front Desk team would be happy to make suggestions on your next visit for local restaurants open in the evenings and weekends. We hope to see you again soon.