Ratings based on 164 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Houston, TX

Solid extended stay, Impressed by the Staff

Posted 07-Nov-2015
Stayed here for 6 nights during a relocation, and we were very pleased with our stay overall. Rooms were clean and reasonably comfortable. I would like to give special mention to each and every one of the staff members we encountered who greeted us warmly upon each interaction. Special shoutout to Front Desk employee Adrian who was extremely accommodating of our special requests, and whose friendliness left us with a laugh and smile on our faces. Great work, Adrian. Marriot, please give him recognition for his performance.
Comment from Hotel Management
14-Nov-2015 by Diana, Hotel Management
Thank you for taking the time to share your feedback. We are glad you enjoyed your stay and are so happy to hear that Adrian and the rest of the staff took great care of you.
2 out of 5
by Helga from Salzburg

Sehr altes Haus zum Teil renoviert

Posted 06-Nov-2015 on Hotels
Vor dem Hotel und im Haus visavis befindet sich eine riesige Baustelle auf der ab 4Uhr früh gearbeitet wird.An Schlaf ist dann nicht mehr zu denken, da die Fenster des Hotels sehr alt sind und keinen Lärmschutz besitzen. Am Wochenende wurde nachts sogar durchgearbeitet, und vor unseren Fenstern ein Kran aufgestellt.Nur für Leute zu empfehlen die direkt in der City sein müssen.Vor Beendigung der Baustelle würde ich das Hotel nicht mehr buchen.
Comment from Hotel Management
23-Jan-2016 by Manager, Hotel Management
Thank you for your feedback about your recent stay. I apologize for the construction noise that disturbed your during your stay. I hope we will be able to host you on your next trip to Houston.
4 out of 5
Recommended
for Everyone
by A verified traveller from Maine

easy walk to Convention Center

Posted 02-Nov-2015
Pros: convenience to downtown; great staff
Cons: advise requesting a room away from the front of the hotel or facing the inner courtyard because of the construction noise on Dallas Street
Location: Major construction in front of hotel all the way to the Convention Center - should be done by Fall 2016
Comfortable rooms, accommodating staff, easy walk to good restaurants, Toyota Center, Convention Center, Minute Maid Center. Particularly liked Phoenicia Market a few blocks away for great food choices, sandwiches, deli food. Great breakfast buffet included in hotel price.
Comment from Hotel Management
06-Nov-2015 by Diana, Hotel Management
Thank you for your comments Barbara. I'm happy to hear you enjoyed your stay at our property and were able to join us for our complimentary breakfast. We hope to see you again on your next visit to Houston!
4 out of 5
Recommended
for Getaway With Friends
by A verified traveller

Posted 04-Sep-2015 on Hotels
The staff was great. Very helpful and courteous.
Comment from Hotel Management
07-Nov-2015 by Julie, Hotel Management
Thank you for sharing about your stay at our property! I'm excited to hear you enjoyed your stay and our wonderful team. We hope to have the pleasure of seeing you again on your next visit to Houston!
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 03-Sep-2015 on Hotels
Comment from Hotel Management
07-Nov-2015 by Julie, Hotel Management
Thank you for your positive review! I'm thrilled you enjoyed your stay and we look forward to your next visit.
5 out of 5
Recommended
for Getaway With Friends
by Sarah

Posted 27-Aug-2015 on Hotels
Comment from Hotel Management
07-Nov-2015 by Julie, Hotel Management
Thank you for your feedback from your recent stay at our property! We are delighted to hear you enjoyed your stay and we look forward to hosting you again on your next trip to Houston!
4 out of 5
Recommended
for Everyone
by A verified traveller from Texas

Convenient location.

Posted 03-Aug-2015
Very clean & comfortable. Five minute walk to House of Blues & several bars & restaurants. If you have to stay in downtown this is a great place. The only downside was one particular valet who was extremely rude & I suspect took a joy ride in my vehicle but can't prove it.
Comment from Hotel Management
10-Aug-2015 by Julie, Hotel Management
Thank you for your comments regarding your recent stay at our property! I'm delighted to hear you were able to enjoy the House of Blues during your stay as well as other nearby restaurants and bars. I will be reviewing your comments regarding our valet parking services with the manager, thank you for sharing your concerns. We hope to see you on your next visit to Houston!
4 out of 5
Recommended
for Families
by robert from Sabinal, TX

Houston Trip

Posted 21-Jul-2015 on Hotels
Staff at the front desk were very friendly and helpful and a great breakfast and breakfast staff. Enjoyed my stay.
Comment from Hotel Management
26-Sep-2015 by Julie, Hotel Management
Thank you for you positive review! I'm delighted to hear you enjoyed our complimentary breakfast during your stay at our property. I will be sharing your comments with our front desk team and we appreciate your kind words about them. We hope to have the pleasure of hosting you on your next trip to Houston!
5 out of 5
Recommended
for Business Travellers
by Deena

Posted 16-Jul-2015 on Hotels
Comment from Hotel Management
26-Sep-2015 by Julie, Hotel Management
Thank you for taking time to review our property! We are thrilled to hear you enjoyed your stay and look forward to seeing you again soon.
5 out of 5
Recommended
for Business Travellers
by Diane

I would use this hotel again

Posted 15-Jul-2015 on Hotels
The hotel and staff were great. The room was clean and decent size. Nice breakfast and the staff was very helpful. I would stay here again.
Comment from Hotel Management
19-Sep-2015 by Ryan, Hotel Management
Thank you so much for taking the time to review our hotel! It is great to hear you enjoyed your stay with us and that you will be back to see us! We truly value your business and look forward to your next visit. Have a great day! Ryan Frederick General Manager