Deluxe Room | Desk, iron/ironing board, free WiFi
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Reviews of Regency Inn And Suites Galena

2 out of 5
Regency Inn And Suites Galena
2503 Clinton Dr, Galena Park, TX

Reviews

7.0

Good

Rating 10 - Excellent. 28 out of 75 reviews" "
Rating 8 - Good. 17 out of 75 reviews" "
Rating 6 - Okay. 5 out of 75 reviews" "
Rating 4 - Poor. 14 out of 75 reviews" "
Rating 2 - Terrible. 11 out of 75 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Alondra

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a no
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 4 nights in Mar 2023

10/10 Excellent

Ada

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Mack on 13 Mar 2023
Thank You

10/10 Excellent

Ada

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from Mack on 9 Mar 2023
Thank you

4/10 Poor

Annie

Disliked: Cleanliness, property conditions & facilities, room comfort
Towels were very old!! Pillows were wore down.
Stayed 2 nights in Dec 2022

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Liliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are always clean . Easy check in .
Stayed 1 night in Aug 2022

8/10 Good

Casey

Liked: Cleanliness, amenities
Stayed 4 nights in Jul 2022

6/10 Okay

Ilka

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The proprerty was quiet. When I turned down the bed there was a used towel laying in the bed.
Stayed 2 nights in May 2022

10/10 Excellent

Maricruz

Stayed 1 night in Mar 2022

10/10 Excellent

Maricruz

Stayed 1 night in Mar 2022

4/10 Poor

Omar

Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Well the inly issue was when i booked it on here i did the standard single assuming it came with a jacuzzi seeing it shows one being in the picture. Get to the hotel, ask the manager if it came with the jacuzzi he said no but we were able to work something out. So if you want rhe jacuzzi its the deluxe king. Since it was last minute they didnt has a chance to get the room at its cleanest so we cleaned before jumping in to either tubs. Although I canr complain too nuch for the jacuzzi size. Very spacious, would come again. Hopefully itll be cleaner.
Stayed 1 night in Jan 2022
Response from Manejar on 21 Jan 2022
Sorry , The next time you rent a room the room will be clean

6/10 Okay

Verified traveller

Travelled with family
Flea nest! Bypass!
the place is infested with bugs,
Stayed 2 nights in Dec 2021

10/10 Excellent

Anastacia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
The room was great slept like a baby the only think was around 9 am the nex morning a lady opened our door while we Wer asleep
Stayed 1 night in Oct 2021

2/10 Terrible

Evan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
The guy tried to give me a reg room when i payed for the jaquizzi suite had to change rooms and also had black mold in room under jaquzzi and around windows
Stayed 1 night in Oct 2021

8/10 Good

oscar

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities
Sheets had stains. One of the rooms had cockroaches. Both rooms smelled weird.
Stayed 1 night in Jul 2021

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Finally able to relax
I can't say enough. This is our second stay here and everything has been so east, nice and comfortable. I would like to thank the very pleasant owners and staff. Plus Thank you very much Hotels.com for making it so easy to book places like this through you guys. S Smith
Stayed 1 night in Jul 2021

2/10 Terrible

GERALD

Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel easy check in and check out
Stayed 1 night in Jul 2021

4/10 Poor

Nzinga

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Go
My room that he gave me was filthy,just plain nasty!! The smell was horrible in that area. Washer/dryer sits on the outside almost in the parking lot,and none of the vendor machines work; although they are filled!! Stay away unless you don't have a choice! I did but I didn't want to go through the hassle of canceling and booking some where else that nght.
Stayed 1 night in Mar 2021

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up
It was a clean and nice room I really like the room service
Stayed 1 night in Mar 2021

6/10 Okay

Keshia

Stayed 1 night in Mar 2021

4/10 Poor

Sofiane

Stayed 1 night in Mar 2021

10/10 Excellent

Kerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Felipe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Nice huge jetted tub just like I wanted, a little disappointed the room wasn’t refreshed with clean towels the next day but overall the stay was good
Stayed 2 nights in Mar 2021

4/10 Poor

Verified traveller

Stayed 1 night in Feb 2021

10/10 Excellent

Miller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whirlpool tub is always soooo good. My fiance and I love the size 9f it compared to some so its one of our favorites so we come here frequently.
Stayed 2 nights in Feb 2021

10/10 Excellent

Raquel daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Linton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Brad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay.
It was an average stay, worth it for a work trip.
Stayed 4 nights in Nov 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveller

Stayed 2 nights in Oct 2020

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing jetted tub
Stayed 2 nights in Jun 2020

10/10 Excellent

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

8/10 Good

Chandra

Stayed 1 night in May 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The customer service was exceptional, but it was very dirty. All in all, for the price, location and duration, I would stay there again if I needed to.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Room was nice and clean. Service behind the front desk was just ok but overall a good experience.
Stayed 1 night in Feb 2020
Response from gm on 29 Feb 2020
thank you for your feedback..we will do our best to improve and thank you for staying at regency galena park

10/10 Excellent

Roxanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recently remodeled rooms. They are much nicer than anticipated based on the looks of the outside of the building. Staff were very friendly and helpful. Have stayed here a few times in the last two weeks and will stay there again when in the area.
Stayed 1 night in Sep 2019

4/10 Poor

Kemp

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019