Hello Samatha, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HOUSTON - BROOKHOLLOW and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Matthew,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Houston - Brookhollow and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope we have the opportunity to see you again in the future. Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Hello Christina, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HOUSTON - BROOKHOLLOW and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Hello Jodie,Thank you for sharing your feedback with us. Your review of the Red Roof Inn Houston - Brookhollow was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 1/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,Red Roof Management

Dear Tayna,Thank you for taking the time to tell us about your experience at the RED ROOF INN HOUSTON - BROOKHOLLOW. It's great to know that the room and our staff service met your expectations, however, you've indicated that the toilet in the room did not flush well and that there was an odor in your room. We are saddened to see that you experienced this issue. We have already forwarded your concerns to management to have it looked at. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

Dear Rigo,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Houston - Brookhollow. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our clean and awesome location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediResponse Specialist

Dear Julie,We appreciate you taking your time to share your honest feedback here at the Red Roof Inn Houston - Brookhollow. We are thrilled that you were pleased with the customer service provided and I'm happy to hear that you extended your stay. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to seeing you in your future travels. We hope to continue to provide great experiences for you. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Lee,I sincerely apologize that your stay at our Red Roof didn’t meet your expectations. I was disheartened to see it resulted in a 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the future.Sincerely,Red Roof Management

Dear Brianna,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN HOUSTON - BROOKHOLLOW. We value you as a our guest and welcome your 3/5 score. We always enjoy hearing about the positive experiences our guests have at our Red Roof properties. On your next stay, should you have any issues while with us, please contact our front desk immediately so Red Roof can take care of the issue to ensure you're comfortable.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Dear Brianna,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN HOUSTON - BROOKHOLLOW. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Dayshawn,Thank you for taking the time to tell us about your experience at the RED ROOF INN HOUSTON - BROOKHOLLOW. I am sorry that your experience did not meet your expectations. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the room lacked cleanliness and you were displeased with the encounter you had with the staff who was not so friendly. We take all customer feedback seriously and are deeply disappointed to hear that you had a negative experience. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns, I do hope that you will return to our hotel, or any of our other brand locations in the future.Very truly yours,Dannielle Red Roof Management Rediresponse Specialist

I appreciate the time that you took to share your sentiments with us, Charlie. Our team at the Red Roof Inn Houston - Brookhollow appreciated your 3/5 score following your stay. We were also pleased to know that everything about your stay was great.On behalf of Red Roof, we would like to thank you once again for sharing. It would be our pleasure to host you under our roof in the future.With gratitude,XaoRed Roof ManagementRediResponse Specialist

Hello Matthew,Your review of the Red Roof Inn Houston - Brookhollow was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 1/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip. Respectfully,XaoRed Roof ManagementRediResponse Specialist

I appreciate the time that you took to share your sentiments with us, David. Our team at the Red Roof Inn Houston - Brookhollow appreciated your 8/10 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,XaoRed Roof ManagementRediResponse Specialist

Hello Adam, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN HOUSTON - BROOKHOLLOW and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

Hello Jose, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HOUSTON - BROOKHOLLOW and I appreciate your 4/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Thank you for sharing your 10/10 rating with us, Daniel. Our staff at the Red Roof Inn Houston - Brookhollow was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRediResponse Specialist

Thank you for taking the time to tell us about your experience at the Red Roof Inn Houston - Brookhollow, Armando. I am sorry that your experience did not meet your expectations. You stated that the poor room odor and the lack of assistance from the staff hindered your stay. As such, your feedback may be taken into consideration going forward.Thanks to your feedback, we can work towards making the necessary changes. I wish you all the best in your future travels.Very truly yours,XaoRediResponse Specialist

Hello Narcizo, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HOUSTON - BROOKHOLLOW and I went your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management

Hello Narcizo,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN HOUSTON - BROOKHOLLOW. We value you as a our guest and welcome your 5/5 score. It's thrilling to hear that you were pleased with affordable rates.Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. Sincerely,Recordo Rediresponse Specialist

Dear Stephen,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN HOUSTON - BROOKHOLLOW. It’s great to hear that you found our property to be conveniently located in addition to our staff being helpful and friendly. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof Management

Dear Valued Guest,We are sorry to hear your recent experience at the RED ROOF INN HOUSTON - BROOKHOLLOW did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concerns. We appreciate your business and truly value your feedback. Sincerely,Sharma Red Roof Management RediResponse Specialist

Hello Pablo,Thank you for taking a moment to leave a review. Myself and the staff at the Red Roof Inn Houston - Brookhollow were disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRediResponse Specialist

Dear Catherine,Thank you for taking the time to tell us about your experience at the RED ROOF INN HOUSTON - BROOKHOLLOW. I am glad you found our room to be adequate. However, I am sorry that your experience fell short of your expectations due to the foul odor you encountered and the coffee not being to your liking. Please accept our sincerest apologies for any inconvenience this may have caused. Your feedback is critical as we strive to deliver a clean, comfortable and value- based stay to all guest. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank again for sharing your feedback. Sincerely,Olivia RediResponse Specialist

Hello Zoilo, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HOUSTON - BROOKHOLLOW and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,OliviaRediResponse Specialist

The team at the Red Roof Inn Houston - Brookhollow would like to thank you for sharing your feedback with us, Ike. We were pleased to read that our value-based prices were satisfactory. We were also happy to see that we earned your 4/5 rating.Thank you again for your review. It would be our pleasure to host you under our roof again.Best regards,XaoRediResponse Specialist

Hello Jamie, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HOUSTON - BROOKHOLLOW and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,OliviaRediResponse Specialist

Hello Eliseo,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Houston - Brookhollow are disappointed to see your 4/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,LintonRediResponse Specialist

Dear Jospeh, We are sorry to hear your recent experience at the Red Roof Inn Houston - Brookhollow did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely, Gabrielle RediResponse Specialist

Dear Georgia,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN HOUSTON - BROOKHOLLOW. Our goal is to provide a clean and comfortable stay for all our guests, so I am happy to hear that you found our hotel to be very clean. Positive guest feedback, like yours, is always an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for your review. The staff and I would love to provide you with another clean and comfortable stay in the future.Sincerely,SharmaRediResponse Specialist

Dear Rigo, Thank you so much for posting a review of our property. We're happy to see that you were pleased with our staff service and the cleanliness of your room. At Red Roof we aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,Toni-AnnRediResponse Specialist

Dear Rigo, Thank you so much for posting a review of our property. We're happy to see that you were pleased with our staff service and the cleanliness of your room. At Red Roof we aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,Toni-AnnRediResponse Specialist

Thank you for stay with us! We appreciate your business.

Thank you for reviewing our property. We are in the process of getting the elevator replaced for a new one. We should have it rolling by the end of next week.

Thank for your review. As we are a pet friendly hotel, We have a Designated pet area for our pets, unfortunately just having your dog on a leash outside your door to do its business is not acceptable.