Exterior

Reviews of La Quinta Inn & Suites by Wyndham Houston NW Beltway8/WestRD

3 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 464 out of 691 reviews" "
Rating 8 - Good. 155 out of 691 reviews" "
Rating 6 - Okay. 39 out of 691 reviews" "
Rating 4 - Poor. 15 out of 691 reviews" "
Rating 2 - Terrible. 18 out of 691 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lorren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for three nights to check out the greater Houston area. Convenient to freeways, and getting to downtown. Room was clean and upgraded at some point. Bed was not the most comfortable though. For a short stay it was fine and we would stay there again. Our only real complaint was the breakfast service. Instead of having juice and milk machines - they used so many tiny styrofoam cups to individually portion servings out. So wasteful and not eco friendly at all.
Stayed 3 nights in Apr 2024

10/10 Excellent

Reynaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Manager on 23 Apr 2024
Hello Reynaldo,We're thrilled to hear you had a wonderful stay at our hotel! Please don't hesitate to reach out if you have any further comments or if there's anything else we can assist you with. We look forward to welcoming you back soon!

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Staff is very nice. Lobby is so spacious and clean. Room is very clean and big.
Stayed 1 night in Apr 2024
Response from Manager on 17 Apr 2024
Hello Pamela,We are delighted to hear that you enjoyed your stay with us! Our team works hard to provide excellent service, and we are glad it made a positive impact on your experience. Your compliments on our lobby and room cleanliness are greatly appreciated. We hope to welcome you back soon for another exceptional stay!

10/10 Excellent

Rodriguez

Stayed 1 night in Mar 2024
Response from Manager on 23 Apr 2024
Hello Rodriguez,We are happy to hear that you enjoyed your stay with us! We look forward to welcoming you back soon for another excellent experience.

10/10 Excellent

Amina

Stayed 1 night in Mar 2024
Response from Manager on 23 Apr 2024
Hello Amina,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back in the future for another fantastic experience.

6/10 Okay

Suramouly

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The room we got was not really clean and the water from the air conditioning leaking inside the Capet and made the carpet wet
Stayed 2 nights in Mar 2024
Response from Manager on 31 Mar 2024
Hello Suramouly,We appreciate your feedback on your recent stay and apologize for any inconvenience caused. Your comments have been shared with the housekeeping team for their immediate attention. We strive to provide a comfortable experience for all our guests and regret that we fell short on this occasion. Should you have any further concerns, please do not hesitate to reach out to our management team for assistance.

10/10 Excellent

Ebony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Other than the tollways surrounding the area, everything was perfect. Especially for the price!!!! I had a suite with two TVs, king size bed and a pull out bed. True meaning of comfort
Stayed 2 nights in Mar 2024
Response from Manager on 20 Mar 2024
Hello Ebony,We're delighted to hear that you enjoyed your stay with us and found our accommodations comfortable. We appreciate your positive feedback and hope you had a wonderful overall experience. Thank you for choosing to stay with us, and we hope to welcome you back again in the future.

6/10 Okay

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: great location, clean good breakfast. Cons: staff never cleaned our room, seen a big roach
Stayed 4 nights in Mar 2024
Response from Manager on 13 Apr 2024
Hello Chris,Thank you for sharing your feedback with us. We are pleased to hear you enjoyed our convenient location and breakfast offerings. We will address your concerns with the housekeeping team immediately to ensure our high standards are upheld. Rest assured, your comments are valuable for our continued improvement.

8/10 Good

Channelva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Manager on 12 Mar 2024
Hello Channelva, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

8/10 Good

Al

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet.
Stayed 5 nights in Nov 2023
Response from Manager on 1 Mar 2024
Hello Al,We are glad to hear you enjoyed our clean and quiet environment during your stay. Your feedback is valuable to us. Thank you for sharing your experience with us.

10/10 Excellent

Bridgett

Clean
Stayed 4 nights in Feb 2024
Response from Manager on 23 Feb 2024
Hello Bridgett,We appreciate your feedback on the cleanliness of our hotel. Your comments are important to us for continuous improvement. We hope to welcome you back in the future for an even better experience.

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this property. The bed, the pillows, the breakfast, the cleanliness, and the staff. I will definitely stay here again if the opportunity arises.
Stayed 1 night in Feb 2024
Response from Manager on 17 Feb 2024
Hello Carol,We are delighted to hear that you had a pleasant experience during your stay with us. We are glad that the bed, pillows, breakfast, cleanliness, and staff met your expectations. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future.

8/10 Good

Erdenesuren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Manager on 17 Feb 2024
Hello Erdenesuren, We appreciate you taking the time to rate our hotel. If you have any further feedback or concerns, please don't hesitate to reach out to us directly. We value your input and hope to welcome you back in the future.

10/10 Excellent

Ana

Stayed 3 nights in Jan 2024
Response from Manager on 13 Feb 2024
Hello Ana,Thank you for choosing our hotel for your stay! We're delighted to hear that you had a wonderful experience with us. If you have any further feedback or would like to share anything, please don't hesitate to reach out to us. We hope to welcome you back in the future for another fantastic stay.

10/10 Excellent

Alejandro

Liked: Cleanliness, property conditions & facilities
Convenient
Stayed 1 night in Dec 2023
Response from Manager on 9 Feb 2024
Hello Alejandro,Thank you for taking the time to leave us a review. We are pleased to hear that you found our hotel to be convenient. We appreciate your feedback and hope to welcome you back in the future.

10/10 Excellent

Youstina

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great hotel
Stayed 2 nights in Jan 2024
Response from Manager on 27 Jan 2024
Hello Youstina,Thank you for your kind words! We're delighted that you had a positive experience at our hotel. We strive to provide exceptional service and create memorable stays for all of our guests. If you have any suggestions or feedback for improvement, please do not hesitate to reach out to us. We look forward to welcoming you back in the future.

10/10 Excellent

Crystal

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Manager on 25 Jan 2024
Hello Crystal,Thank you for choosing our hotel for your stay. We are thrilled to hear that you had a wonderful experience with us. We appreciate your support and hope to welcome you back in the future for another excellent stay. Safe travels!

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super limpio el personal muy atento
Stayed 1 night in Jan 2024
Response from Manager on 25 Jan 2024
Hello Maria,¡Gracias por compartir tu experiencia! Nos alegra saber que encontraste nuestras instalaciones muy limpias y que nuestro personal fue atento durante tu estancia. Valoramos tus comentarios y esperamos tener la oportunidad de recibirte nuevamente en el futuro.

10/10 Excellent

Abisai

Travelled with family and small children
Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Manager on 23 Jan 2024
Hello Abisai,We are delighted to hear that you had a wonderful stay at our hotel. We strive to provide exceptional service to all our guests and we are thrilled that we met your expectations. We hope to welcome you back soon for another fantastic experience!

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Manager on 19 Jan 2024
Hello Joel,We are thrilled to hear that you had a fantastic experience during your stay with us! Our team strives to provide exceptional service to all our guests. Should you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We hope to welcome you back soon for another great stay!

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on 17 Jan 2024
Hello Joel,Thank you for choosing our hotel for your stay. We are pleased to hear that you had a wonderful experience and enjoyed your time with us. If you have any additional feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back again soon for another perfect stay.

10/10 Excellent

nekia

Stayed 1 night in Jan 2024
Response from Manager on 14 Jan 2024
Hello nekia,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If you have any further feedback or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back in the future!

6/10 Okay

Jennifer

Stayed 1 night in Jan 2024
Response from Manager on 3 Feb 2024
Hello Jennifer, We appreciate you choosing our hotel for your stay. If there are any concerns or feedback you'd like us to address, please don't hesitate to reach out to us directly. We value your input and strive to provide the best experience for our guests. We look forward to welcoming you again in the future.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from Manager on 13 Jan 2024
Dear Guest,We are thrilled to hear that you had such a wonderful experience during your stay with us! We truly appreciate your support and hope to have the pleasure of welcoming you back in the near future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on 10 Jan 2024
Dear Guest,We sincerely appreciate you choosing our hotel for your stay and are delighted to hear that you had a wonderful experience with us. We hope to welcome you back in the future for another exceptional stay.

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 Thumbs Up
Great hotel near a lot of restaurants. Easy check in
Stayed 1 night in Jan 2024
Response from Manager on 10 Jan 2024
Hello Jason,We're thrilled to hear that you enjoyed our hotel's convenient location and seamless check-in process. Thank you for taking the time to share your positive experience. We hope to welcome you back in the future for another wonderful stay.

2/10 Terrible

Deydry

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Found roaches in the room very gross
Stayed 2 nights in Dec 2023
Response from Manager on 9 Jan 2024
Hello Deydry,Thank you for bringing this to our attention. We take cleanliness and pest control seriously and apologize for any inconvenience caused. Our team will thoroughly inspect the room to address the issue and ensure it doesn't happen in the future.

10/10 Excellent

Catalina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect!!
amazing hotel, clean, comfortable, very good service, good breakfast and even the elevator smell good!!
Stayed 3 nights in Dec 2023
Response from Manager on 29 Dec 2023
Hello Catalina,Thank you for choosing our hotel for your stay and sharing your positive experience. We are delighted to hear that you found our hotel clean, comfortable, and enjoyed the good service. It's great to know that our breakfast and even the elevator met your expectations. We appreciate your wonderful feedback and hope to welcome you back soon for another memorable stay.

6/10 Okay

Cynthia, Trinity

Liked: Amenities
The front desk staff and breakfast staff was fantastic. Housekeeping was lacking. We had to go to the front desk for towels, cups, and toilet paper. No clean sheets or bed made for 4 nights. They did empty garbage and dirty towels once.
Stayed 4 nights in Dec 2023
Response from Manager on 28 Dec 2023
Hello Cynthia,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. We have shared your comments with our housekeeping team to address these issues and ensure they do not happen in the future. We appreciate your understanding and hope to have another opportunity to serve you better.

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 28 Dec 2023
Hello Lisa, We appreciate you choosing our hotel for your stay. If you have any specific feedback, please reach out to us directly so we can address any concerns and make improvements to better serve you in the future.

10/10 Excellent

Candace E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Manager on 26 Dec 2023
Hello Candace E,Thank you for choosing our hotel for your stay! We're thrilled to know that you had a wonderful experience with us. Should you have any further comments or suggestions, please do not hesitate to reach out to us directly. We hope to welcome you back again soon!

10/10 Excellent

Trikelle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and staff. Breakfast was ok
Stayed 2 nights in Dec 2023
Response from Manager on 23 Dec 2023
Hello Trikelle,Thank you for your feedback! We're glad to hear that you found our hotel and staff to be enjoyable. We appreciate your comments regarding the breakfast, and we'll certainly take them into consideration for future improvements. We hope to welcome you back again in the future.

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
We thoroughly enjoyed our stay. The breakfast was great and the staff very friendly.
Stayed 2 nights in Dec 2023
Response from Manager on 21 Dec 2023
Hello John,Thank you for sharing your positive experience at our hotel! We're delighted to hear that you enjoyed the breakfast and found our staff to be friendly. We strive to provide excellent service, and it's always rewarding to receive such kind feedback. We hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Renee

Stayed 1 night in Dec 2023
Response from Manager on 8 Jan 2024
Hello Renee,We're thrilled that you had a superb experience during your stay with us! It was our pleasure to have you as our guest, and we greatly appreciate your positive rating. If there is anything else we can do for you, please don't hesitate to reach out. We hope to welcome you back to our hotel in the future.

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 19 Dec 2023
Hello Daniel, We appreciate you taking the time to rate your recent stay at our hotel. We encourage guests to provide any feedback or comments directly to us, so we can address any areas of improvement. We strive to ensure a pleasant experience for all our guests and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Lisa, mobile

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an overnight stay on the way to another location. Very clean and pet friendly.
Stayed 1 night in Dec 2023
Response from Manager on 14 Dec 2023
Hello Lisa,Thank you for choosing our hotel for your overnight stay. We're delighted to know that you found our property clean and pet friendly. Your positive feedback is greatly appreciated. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Jocie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 13 Dec 2023
Hello Jocie,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a wonderful experience with us. Our team takes great pride in providing exceptional service and ensuring that our guests have a memorable stay. We hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Megan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband, our dog and I needed to stay in a pet-friendly hotel after our house suffered water damage. We have been stressed and disgusted with the smell in the house, so we decided to get a hotel room to relax and breathe freely until the carpet could be cleaned/replaced. This LaQuinta had the sweetest staff checking us in and out. The hotel felt safe and both rooms (we stayed 2 nights on 2 different bookings) were clean and very comfortable. I sincerely appreciate having somewhere to go where we felt comfortable enough to sleep through the night. Thank you, LaQuinta!
Stayed 1 night in Nov 2023
Response from Manager on 1 Dec 2023
Hello Megan, Thank you for choosing LaQuinta during your time of need. We understand how comforting it is to find a pet-friendly hotel that provides a safe and clean environment. Our dedicated staff aims to ensure the comfort and satisfaction of all our guests. We are delighted to hear that you had a comfortable and relaxing stay with us. Your kind words mean a lot to us. We hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

DEMETRIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Selecting this hotel was the best decision we made, since we did not trust much in the hotels around the activity where we were. I recommend that if you are looking for a clean and comfortable place for your family, consider this hotel if you plan to visit Houston Apart from that breakfast is included and good. My family and I give it 5 stars. because it is just as you see in the photos.
Stayed 1 night in Nov 2023
Response from Manager on 21 Nov 2023
Hello DEMETRIO,Thank you so much for choosing our hotel and for taking the time to share your review. We are delighted to hear that you had a positive experience with us and that our clean and comfortable accommodations met your expectations. It's great to know that our included breakfast added further value to your stay. We truly appreciate your recommendation and hope to welcome you and your family back in the future.

10/10 Excellent

Leticia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent
Stayed 1 night in Nov 2023
Response from Manager on 21 Nov 2023
Hello Leticia,Thank you so much for taking the time to share your feedback! We're thrilled to hear that you had an exceptional experience during your stay with us. We truly appreciate your kind words and hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Gretchen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and welcoming!
Stayed 1 night in Nov 2023
Response from Manager on 18 Nov 2023
Hello Gretchen,Thank you for your kind feedback regarding our friendly and welcoming staff! We strive to provide excellent customer service and it's great to hear that we succeeded during your stay. We look forward to the opportunity to welcome you back in the future.

10/10 Excellent

George

Liked: Cleanliness
Stayed 2 nights in Nov 2023
Response from Manager on 16 Nov 2023
Hello George,Thank you for taking the time to leave us a 5-star review! We are delighted to hear that you enjoyed your stay with us. We strive to provide exceptional service and a comfortable atmosphere for all our guests. Your positive feedback is greatly appreciated and we hope to have the opportunity to welcome you back in the near future.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 9 Nov 2023
Hello Julie,Thank you for taking the time to share your feedback. We appreciate your high rating and we are glad that you had a positive experience during your stay with us. Your satisfaction is our top priority and we hope to have the pleasure of welcoming you back in the future.

6/10 Okay

Olivia

Stayed 2 nights in Oct 2023
Response from Manager on 21 Nov 2023
Hello Olivia, We aim to make every guest's stay enjoyable, and we apologize if we do not meet your expectations. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 1 night in Oct 2023
Response from Manager on 25 Oct 2023
Hello Glenn,Thank you for your kind feedback! We're thrilled to hear that you had a great stay with us. We hope to welcome you back soon!

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Manager on 19 Oct 2023
Hello Dennis,Thank you for your rating! We appreciate your positive feedback and hope to welcome you back again soon.

10/10 Excellent

Terry

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on 28 Oct 2023
Hello Terry,Thank you for your excellent rating! We're thrilled to hear that you had a positive experience during your stay. We hope to welcome you back soon!

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really great and helpful
Response from Manager on 5 Oct 2023
Hi Hector,We are so glad to hear of your wonderful stay and the encounters you had with our team who are constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back.

8/10 Good

Donald

Stayed 4 nights in Sep 2023
Response from Manager on 7 Oct 2023
Hello Donald,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

8/10 Good

Rasheen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Manager on 4 Oct 2023
Hello Rasheen,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.