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Reviews of La Quinta Inn & Suites by Wyndham Houston Channelview

3.5 out of 5
La Quinta Inn & Suites by Wyndham Houston Channelview
5520 E Sam Houston Pkwy N, Houston, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 330 out of 591 reviews" "
Rating 8 - Good. 163 out of 591 reviews" "
Rating 6 - Okay. 53 out of 591 reviews" "
Rating 4 - Poor. 20 out of 591 reviews" "
Rating 2 - Terrible. 25 out of 591 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 3 nights in Apr 2024

8/10 Good

Juanita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay on that side of Houston, felt safe and was clean, large room and quiet.
Stayed 2 nights in Apr 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Wonderful experience. Stayed a long Easter weekend and have no complaints.

8/10 Good

Dolores, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean! Doors to rooms need insulation strips too much hall light into room and too much noise. You can hear everyone’s conversation
Stayed 1 night in Mar 2024

10/10 Excellent

Reynaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Wallace

Stayed 1 night in Feb 2024

8/10 Good

Ella, Shreveport

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly, place is clean, hot breakfast in the morning is very tasty.
Stayed 1 night in Feb 2024

10/10 Excellent

TAMMY

I was amaze how clean & quiet the hotel I would highly recommend it
Stayed 1 night in Feb 2024

8/10 Good

Ocenie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

2/10 Terrible

Tee

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
When we got there and got in our rooms , we noticed our tv was not working . The first night we didn’t say anything because we were tired , the second night we asked about it and was told basically it was nothing that could be done cause the maintenance man was off on the weekends.. The other issue was room service lied on my mom and said she turned down services and that we also had the do not disturb sign on the door . When we asked for new towels we literally had to argue to get them all because the room was not cleaned which should have nothing to do with towels . Will not be coming back here EVER.
Stayed 3 nights in Feb 2024

10/10 Excellent

sangmok

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, neat breakfast
Stayed 1 night in Feb 2024

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024

2/10 Terrible

Jack

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

TIA

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

8/10 Good

Henry

Travelled with family
Liked: Cleanliness, amenities
Stayed 2 nights in Jan 2024

8/10 Good

Victoria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Joseph Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Dec 2023

10/10 Excellent

Galileo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Ella, Shreveport

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Eddron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Noor

Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Billie

Travelled with pets, Travelled with partner
Stayed 1 night in Dec 2023

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Dec 2023

6/10 Okay

Kenisha

Travelled with group
Stayed 2 nights in Dec 2023

8/10 Good

KACY

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Easy and fast check in. Very nice staff. They allow pets here and our room smelled like dog urine so bad. Lots of sprays we had to use. We asked for another blanket for my elderly mother. It’s winter and it’s cold. They told us they didn’t have anymore. Our room was not cleaned for some reason. So I asked for more linens to change the linens myself. Our son was sick and had soiled the linens. I was told to bring the linens down to the lobby and they would give me more. Very unsanitary but..ok. Breakfast was great. Close to a lot of places. Felt very safe. Shower was hot.
Stayed 3 nights in Dec 2023

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Dtay
Beds were comfortable. Staff was helpful and friendly. Room was clean.
Stayed 1 night in Nov 2023

8/10 Good

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Frances

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again
There were no trash bags in the trash cans and the carpets were sticky. I think our refrigerator was barely working. Other than the carpets everything was very clean and everyone was very accommodating. Thank you for the pleasant stay.
Stayed 3 nights in Nov 2023

8/10 Good

Veronica

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Will book again
Great location, price was good, breakfast was good. Negative: I turned in dirty towels never did get any fresh ones, no extra tissue until i walked down to the front desk
Stayed 3 nights in Nov 2023

6/10 Okay

Mohammed

Liked: Staff & service
Hallways and room smelled terrible and highway noise come through
Stayed 2 nights in Oct 2023

10/10 Excellent

Narciso, Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service.
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Michael

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The area and I did not like the sour smell on the floor, along with a bug being inside the room, and not having enough towels.
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Morgan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was friendly
Stayed 3 nights in Sep 2023

10/10 Excellent

Alexis David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cleaning

6/10 Okay

Rachel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Weekend trip
Check in was easy. There were six of us in one room & we got FOUR towels & TWO washcloths, went to front desk to ask for more & had to bring some dirty towels down to get enough for all of us to bathe. The next morning I let the front desk know we didn't need housekeeping to come by, but for them to change our towels out. Housekeeping didn't come by at all. So again, we had to bring our dirty towels down to get clean ones. Breakfast was good, just not enough room. There was constantly a line for food, the kids didn't get to make waffles the second day because of the line. Swimming pool area was nice, chlorine was VERY strong.
Stayed 2 nights in Sep 2023

6/10 Okay

Braly

Stayed 2 nights in Sep 2023

10/10 Excellent

Shelby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They accepted our payment when other hotels have declined because of the type of card we use.
Stayed 1 night in Sep 2023

10/10 Excellent

CYNTHIA

Stayed 3 nights in Sep 2023

10/10 Excellent

Rachael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Our room was great, the only thing i can say is that when we called for a extra blanket they didnt have one. Breakfast was ok just not enough room for everyone trying to get their breakfast at once. Love that there was shampoo and conditioner and body wash dispensers in the shower,it makes for great convenience for ppl that dont bring their own. We stay here every time we come down and we will continue to stay.
Stayed 1 night in Sep 2023

8/10 Good

Jenny

Travelled with family
Liked: Amenities, property conditions & facilities
This location is convenient close to restaurants and stores! Front desk was a bit rude checking in but the hotel itself is clean and updated. Parking lot is fenced and you need hotel key to enter at night—safe overall!
Stayed 3 nights in Aug 2023

10/10 Excellent

Lea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
We’ve been staying at La Quintas on our cross country trip and this was one of the nicest ones yet. Clean, new, and friendly staff.
Stayed 1 night in Aug 2023