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The rooms were updated and clean. They do not clean during your stay (maybe you need to ask). Breakfast is basic. Personal do not understand English very well
Diego
Stayed 3 nights in Mar 2024
Response from SAMMY on 9 Mar 2024
Thanks for staying with us. We appreciate your feedback!
This is a small hotel near an interstate. The room was clean and everything was in good shape. Bathroom is small but beautiful wide sink is out in the room area. Breakfast was simple and in a small room. There was a waffle iron but it was not powered up and had no batter. Perhaps if I had asked. There were a few noises during the night as to be expected in an urban location. Close to downtown Houston attractions.
Michael
Stayed 1 night in Sep 2023
Response from SAMMY on 29 Sept 2023
Thanks for staying with us. We appreciate your feedback!
4/10 Poor
Edward
4 Sept 2023
Disliked: Staff & service, room comfort
Edward
Stayed 1 night in Sep 2023
Response from SAAMY on 1 Nov 2023
Thanks for staying with us. We appreciate your feedback!
6/10 Okay
Verified traveller
3 Sept 2023
Liked: Cleanliness, staff & service, room comfort
The parking lot is HORRIBLE!
Verified traveller
Stayed 1 night in Sep 2023
Response from SAMMY on 4 Sept 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
this is not a hotel, it is a motel. The rooms smelled like smoke, the carpets were stained, some chunks missing in spots. We arrived 2 hours early, doors to lobby were locked, we were told through a reception window that there were no rooms in a very rude manner.
Ana
Stayed 4 nights in Jun 2023
Response from sammy on 24 Jul 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
Expected more from a Wyndham managed hotel. The venue was more like an old motel which is a 5-10min drive to the real city downtown. The beds were comfortable but you could tell the room itself had not been properly deep cleaned in some years and we didn't even get new towels
John
Stayed 4 nights in Jun 2023
Response from sammy on 22 Jun 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
2/10 Terrible
Justin
13 Jun 2023
Disliked: Cleanliness
I don’t know how this place was rated 7/10 on Expedia this place is basically a motel… the rooms smell musty … I feel others should know
Justin
Stayed 1 night in Jun 2023
Response from sammy on 14 Jun 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
By a high traffic area so loud vehicle noise is a bit disruptive, but otherwise it is tucked away and privacy is nice
Aaron
Stayed 1 night in Jun 2023
Response from sammy on 7 Jun 2023
Thanks for staying with us. We appreciate your feedback!
6/10 Okay
Karen
Business traveller
18 May 2023
This property had, admittedly, just reopened not long ago, but it had an air of dereliction and was dark in the entrance and lobby areas. It smelled STRONGLY of bleach, like a crime scene had just been cleaned up.
Karen
Stayed 1 night in May 2023
Response from SAMMY on 18 May 2023
LOOKS LIKE YOU PUT REVIEW FOR WRONG HOTEL WE ARE AND OUT DOOR PROPERTY LOCATED NEAR HOUSTON DOWNTOWN 4602 KATY FREEWAY HOUSTON TX HOWARD JOHNSON
4/10 Poor
Norman
10 Apr 2023
Norman
Stayed 1 night in Apr 2023
Response from sammy on 11 Apr 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
Thanks for staying with us. We appreciate your feedback!
6/10 Okay
Angela
2 Apr 2023
Angela
Stayed 1 night in Apr 2023
Response from sammy on 1 May 2023
Thanks for staying with us. We appreciate your feedback!
4/10 Poor
Carlos
Travelled with family
29 Mar 2023
Disliked: Cleanliness
The smell of the room was very muggy, dirty/dusty smelling. All pillows were old, flat and not even enough to fill a standard size pillow case. Remote control didn’t change channels. Only was able to turn tv on and off.
Carlos
Stayed 1 night in Mar 2023
Response from sammy on 3 Apr 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
The room was nice. There where people outside that where drunk and being loud. We where not able to enjoy our stay. Loud noises of people hitting the walls. I had to go speak to the people outside to keep it down. We left early due to the noise.
Dena
Stayed 1 night in Feb 2023
Response from sammy on 1 Mar 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
The room wreaked of smoke, and there was some kind of violent fight at 4 am in a room nearby with loud yelling and a broken hotel room window in the morning. Will never stay there again.
Amos
Stayed 1 night in Nov 2022
Response from sammy on 12 Nov 2022
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
8/10 Good
Eduardo
11 Oct 2022
Eduardo
Stayed 1 night in Oct 2022
Response from sammy on 12 Oct 2022
Thanks for staying with us. We appreciate your feedback!
Convenient location just off the I-10 but road noise was minimal in my room. Bed was super comfortable and large. The room was spotless which I alway appreciate. Parking easy, well-lit and safe.
Definitely would return for an overnight stay in Htown.
Charles
Stayed 1 night in Sep 2022
Response from sammy on 26 Sept 2022
Thanks for staying with us. We appreciate your feedback!
Very run down, not worthy of being a Wyndham property. Not worthy of the Wyndham name. Also, no breakfast as advertised, and in a very bad neighborhood. Would never return.
John C.
Stayed 1 night in May 2022
Response from sammy on 22 Jun 2022
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.