Ratings based on 881 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
80% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveller from houston

Decent hotel

Posted 13-Mar-2016
Cons: Beds
Location: Great location near the Galleria
The front desk staff really wewe not that friendly and the rooms are very small and the beds are OLD.
5 out of 5
by A verified traveller from Reyes

Great hotel near Gallería!

Posted 01-Mar-2016
The staff was great from the moment we pulled in to valet. Then without any expectation we were automatically upgraded to a large two (2) King suite with plenty to extra SF. The breakfast was very nice along with the serving staff.
4 out of 5
by A verified traveller

Posted 28-Feb-2016
Nice room and great location for a competitive price
4 out of 5
by A verified traveller

Parking disaster

Posted 28-Feb-2016
Everything was great except valet parking. No self parking. Very uninviting for guests and visitors.
1 out of 5
by A verified traveller

Bad Hotel

Posted 25-Feb-2016
Pros: only the gym location
Cons: add a fridge and microwave
Location: there is a lot of shopping center nearby
Worst Hotel I ever stayed, the room had a dirty smell, the bed smelled like urine, there was no fridge or microwave in the room and also no bottle of water to made coffee, you had to paid for the parking. just a bad hotel. it should be one start not four.
5 out of 5
by A verified traveller

Great View!

Posted 16-Feb-2016
Had an awesome valentines night here! The view from the balcony was breathtaking and the bed was soooooo hard to get out of in the morning.
3 out of 5
by A verified traveller

Room condition

Posted 28-Jan-2016
Pros: location
Cons: STAFF
Location: shopping,
checked in around 11pm, room AC was set at 72 but showed 78, lowered the temp to 69 and went to bed around 1, fan was blowing so thought it will get cold, woke up several times at night and finally set the temp at 60. woke up at 4:30 and it was so hot, I was so tired that I just opened the balcony doors and went to sleep. woke up at 6ish, got ready and went to front desk to have us change rooms. Lady at front desk barely looked at me and said "oh I'm sorry" and changed us to another room. No adjustments or anything for my inconvenience.
1 out of 5
by Carla from Fort Worth, TX

Not a fun weekend with FREEZING showers!

Posted 22-Jan-2016 on Hotels
No hot water all weekend. $30.00 a night for valet parking...RIDICULOUS!
5 out of 5
by A verified traveller from Beaumont, TX

What I expect from Hilton

Posted 17-Jan-2016
Every aspect of my stay exceeded expectations. Stay and enjoy!
4 out of 5
by James

This traveller left a rating score only Posted 12-Jan-2016 on Hotels