Ratings based on 2,626 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Durham NC

Beautiful place to stay.

Posted 24-Aug-2016
Pros: everything!
Cons: everything was 5 stars
Location: Unfortunately the convention kept me pretty busy so I didn't get a chance to venture out.
The staff made me feel like a star! The room was immaculate . The food was amazing. I can't say enough good things about this Hilton.
5out of 5
by A verified traveller

Room service!

Posted 23-Aug-2016
I loved all the ammenities and access to food and activities!
5out of 5
by A verified traveller

Posted 21-Aug-2016
I was particularly impressed with the sustainability of the hotel. During the event I attended every detail was consistent with the green orientation of the event. The staff was also excellent.
3out of 5
by A verified traveller

Great 3 star for the price

Posted 17-Aug-2016
Great location, rooms were 3 star, could use a few updates and new carpet. But the price and location were great for downtown Houston
5out of 5
by A verified traveller

Nice hotel next to Toyota center

Posted 16-Aug-2016
Very nice place .Happy hour appetizer are great deal ,very good breakfast
5out of 5
by A verified traveller from Trinidad and tobago

perfect location

Posted 14-Aug-2016
this is the best place to stay in downtown houston. big hotel yet private.. clean smells great lots to do.. perfect pool facilities and eating restaurant nearby.
3out of 5
by A verified traveller

Nice business hotel in downtown Houston

Posted 05-Aug-2016
Cons: The shower did not have any flow adjustments and the tub was very slow to drain.
This hotel is well located with lots of decent amenities that are handy for a business traveler. The huge lobby has lots of places to gather privately with associates, and the Starbucks is handy too.
5out of 5
by A verified traveller

Great hotel

Posted 05-Aug-2016
It was a great hotel. Very close to the ball park downtown. I liked the Pappasitos restaurant right in the building. First class all the way
5out of 5
by A verified traveller

Perfect location and staff was very accommodating.

Posted 04-Aug-2016
Pros: Upon arrival they greeted us and gave us a complimentary upgrade to concierge level
Location: Perfect for a family get away as there was a park immediately across the street and the Astros stadium was within walking distance.
We would stay here again and appreciate the kindness at all levels
3out of 5
by A verified traveller

Staff do not give out info.

Posted 02-Aug-2016
Pros: beds are very comfortable. cleaning staff fast and efficient and are more friendly than the staff downstairs.
Cons: customer service. They don't care about it. Staff needs to smile and fake it even if they don't want to smile.
Location: foodcourt in the tunnel, free greenlink, rail system is fast. Phonecia market, great food that's inexpensive. beats starbucks,
free shuttle was never used. They seem irritated if you ask about it and act like everything is in walking distance. Ask about tunnel system due to the extreme heat and they wouldn't even give us the shuttle to get to the entrance. We took green link to aquarium and ended up walking a long distance,. Had asked staff about it and they only handed out a free appetizer card for the aquarium restaurant with staff name on the back. We could have took the rail system and would not have had to sweat in the heat.