Ratings based on 2,934 Verified Reviews

4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Nevada

Business trip

Posted 02-Jun-2017
Room was quite comfortable and amenities were excellent. I would have liked a convenience store within the building with a better variety of snacks that stayed open later than the gift shop that was there.
4 out of 5
Recommended
for Business Travellers
by A verified traveller from Las Vegas

Perfect location if you have a convention

Posted 31-May-2017
Cons: Lower the parking fees!!
Location: Not much to do nearby...theres the Phoenician supermarket a block away that has alot of terrific food and a great bakery.The hard Rock is .5miles away
Perfect location if you have a convention, which is right next door accessible via the skywalk on level 2 and 3. Parking costs alot, I think $29. I stayed in the Four seasons a block away before the hilton Americas, and I found this Hilton to be almost totally superior to the Four seasons, except for the gym facilities. If you are lucky enough to be allowed entry into the executive lounge, you'll be sitting on the 24th floor looking at a great view with appetizers served from 5-7 pm. I would stay here again if I have another convention.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-May-2017
Our stay have always been excellent, the only thing is I favor the previous setup of the executive lounge on the 19th floor, more personal but I understand why they set it up the 24th
4 out of 5
Recommended
for Everyone
by A verified traveller from Millbrook, NY

Houston Downtown Hilton

Posted 11-May-2017
Pros: Big clean rooms. Tasteful. Conveniently located downtown Houston.
Cons: Nothing. It is what it is.
Location: Close to other large hotels, business center and Houston Convention Center.
Hilton hotels are almost always above average for luxury business class. This hotel is no exception. My one comment is that this is a very large hotel with a noisy bar... so forget about discussing business in the lobby after 5.
5 out of 5
Recommended
for Everyone
by A verified traveller from Laredo, Texas

Volleyball tournament accessibility

Posted 01-May-2017
My daughter had a volleyball tournament at the George Brown Center and having the accessible indoor walkways was a GIANT plus! The executive lounge and the hotel staff were excellent!
4 out of 5
Recommended
for Everyone
by A verified traveller from Dayton Ohio

Close to Toyota Center

Posted 28-Mar-2017
Pros: Proximity to Toyota Center. Literally 100 feet.
Cons: Alcohol is rather pricey (room service) which I usually expect when traveling.
Location: Rockets games were a blast. Took my 11 year old during spring break. City Bar down the street was great for food (ate there twice) and watching NCAA
Good location in downtown with friendly staff. Lots of food choices around town.
5 out of 5
by Carole M

Excellent

Posted 27-Mar-2017 on Hotels
Excellent hotel. Staff extremely friendly and helpful. Houstonians are some of the nicest people. Loved the convenient to everything location.
5 out of 5
by Kevin

This traveller left a rating score only Posted 21-Mar-2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Mar-2017
It was good had little problems with valet.
4 out of 5
Recommended
for Families
by A verified traveller from Hempstead, Texas

Great/Not so Great

Posted 20-Mar-2017
Pros: The pool, spa, staff.
Cons: Check in took over 30 minutes because of the line. Microwaves should be free in the room, and really, better toilet paper, more shampoo.
Location: Great location in downtown Houston, next door to the Toyota Center, the George R. Brown and shuttles to everywhere else downtown.
The staff at this hotel is excellent. I expect a high end hotel like this to have more amenities in the room. There were several things missing that you could find at a Motel 6, like a microwave in the room without an extra charge, nicer toilet paper (1-ply) and plastic bags for dirty clothes. Also the refrigerator in our room did not work. The pool and spa area were fantastic and all the staff were courteous and friendly. Room service was fast, but expensive.