Title: Express Inn & Suites Houston Katy Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6058897&destination=Katy%2C+Texas%2C+United+States+of+America&selected=907635&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Express Inn & Suites Houston Katy Travelers can start the day with a quick breakfast before venturing to nearby attractions or simply relax in comfortable accommodations with all essential amenities ## Photo gallery for Express Inn & Suites Houston Katy ![Room, 2 Queen Beds, Non Smoking | Free WiFi, bed sheets, alarm clocks - Express Inn & Suites Houston Katy (Katy)](https://images.trvl-media.com/lodging/1000000/910000/907700/907635/0d69d10d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Free self-parking - Express Inn & Suites Houston Katy (Katy)](https://images.trvl-media.com/lodging/1000000/910000/907700/907635/da5bd9bd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Express Inn & Suites Houston Katy (Katy)](https://images.trvl-media.com/lodging/1000000/910000/907700/907635/ff2c489a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room, 1 King Bed, Non Smoking | Free WiFi, bed sheets, alarm clocks - Express Inn & Suites Houston Katy (Katy)](https://images.trvl-media.com/lodging/1000000/910000/907700/907635/44230659.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Express Inn & Suites Houston Katy (Katy)](https://images.trvl-media.com/lodging/1000000/910000/907700/907635/df8bd21a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Super 8 by Wyndham Houston West Katy offers Texas hospitality with practical amenities. Guests enjoy a to-go breakfast and in-room WiFi. The motel provides free self parking, 24-hour front desk service, and coffee/tea in the lobby, making it a convenient base near Katy Mills Mall. ## Reviews 4.4 ## Popular amenities - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping - 24/7 front desk £58 includes taxes & fees 6 Apr - 7 Apr ## Room options ### Check availability for these dates Tonight [Mar 25 - Mar 26](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=907635&PinnedHotelID=907635&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=907635&PinnedHotelID=907635&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 26 - Mar 27](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-27&selected=907635&PinnedHotelID=907635&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-27&selected=907635&PinnedHotelID=907635&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=907635&PinnedHotelID=907635&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=907635&PinnedHotelID=907635&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=907635&PinnedHotelID=907635&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=907635&PinnedHotelID=907635&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 2 of 2 rooms ### View all photos for Room, 2 Queen Beds, Non Smoking ![Room, 2 Queen Beds, Non Smoking | Free WiFi, bed sheets, alarm clocks](https://images.trvl-media.com/lodging/1000000/910000/907700/907635/ae5710d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Non Smoking - 150 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 1 King Bed, Non Smoking ![Room, 1 King Bed, Non Smoking | Free WiFi, bed sheets, alarm clocks](https://images.trvl-media.com/lodging/1000000/910000/907700/907635/f1d58cdb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking - 150 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![Lobby](https://images.trvl-media.com/lodging/12000000/11960000/11959000/11958958/950cc414.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Days Inn & Suites by Wyndham Katy Katy - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning 8.0 Very good 1,001 reviews £61 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Houston-Hotels-Days-Inn-Suites-By-Wyndham-Katy.h11958958.Hotel-Information?chkin=2026-4-13&chkout=2026-4-14&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=6003e0bc-0e69-471c-89f3-e3cbbe89c039&top_cur=GBP) Ad ![Indoor wedding](https://images.trvl-media.com/lodging/45000000/44450000/44448100/44448032/ae78d00f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Tru by Hilton Katy Houston West Katy - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 8.6 Excellent 708 reviews £66 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Katy-Hotels-Tru-By-Hilton-Katy-Houston.h44448032.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=6003e0bc-0e69-471c-89f3-e3cbbe89c039&top_cur=GBP) Ad ![Individually decorated, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/2000000/1170000/1160200/1160187/10593a57.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Super 8 by Wyndham Stafford Sugarland Area Stafford - Parking included - Free Wi-Fi - Air-conditioning - Laundry room 8.2 Very good 374 reviews £60 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Houston-Hotels-Super-8-By-Wyndham-Stafford-Sugarland-Area.h1160187.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=6003e0bc-0e69-471c-89f3-e3cbbe89c039&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/70000/64200/64160/46cb473f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Heritage Inn Suites Houston/Sugar Land, Trademark by Wyndham Sugar Land - Pool - Hot tub - Breakfast included - Pet-friendly 8.8 Excellent 1,124 reviews £72 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Houston-Hotels-Heritage-Inn-Suites-HoustonSugar-Land.h64160.Hotel-Information?chkin=2026-3-29&chkout=2026-3-30&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=6003e0bc-0e69-471c-89f3-e3cbbe89c039&top_cur=GBP) Ad ![Free daily on-the-go breakfast ](https://images.trvl-media.com/lodging/16000000/15970000/15963500/15963494/d46c6c32.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn & Suites Houston I-10 West Park Row Addicks - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 8.8 Excellent 720 reviews £70 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Houston-Hotels-Hampton-Inn-Suites-Houston-I-10-West-Park-Row.h15963494.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=6003e0bc-0e69-471c-89f3-e3cbbe89c039&top_cur=GBP) Ad ![Reception](https://images.trvl-media.com/lodging/1000000/860000/856200/856198/a3597096.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Super 8 by Wyndham Pasadena Pasadena - 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Pool - Breakfast included - Pet-friendly - Parking included 6.6 1,001 reviews £47 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Conroe-Hotels-La-Quinta-Inn-By-Wyndham-The-Woodlands-North.h13789.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=6003e0bc-0e69-471c-89f3-e3cbbe89c039&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHouston-Hotels-Express-Inn-Suites.h907635.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHouston-Hotels-Express-Inn-Suites.h907635.Hotel-Information) ## About the area Katy is home to Express Inn & Suites Houston Katy. Travellers who have shopping on the agenda can visit Katy Mills Mall and CityCentre. Andretti Karting and Games and Times Square Entertainment are also worth visiting. [Visit our Katy travel guide](https://www.expedia.co.uk/Katy.dx6058897) [View more Motels in Houston](https://www.expedia.co.uk/Houston-Motels.d178265-aaMotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C29.78427%2C-95.75682&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1Bm5Ca52OTwW2BwoJtaJPXxasPE=) 22157 Katy Fwy, I-10 West Exit 743, Katy, TX, 77450 ### What's nearby - ![Close to the entrance of convention center. ](https://images.trvl-media.com/place/1503/84a8e311-27c7-485a-a66a-3a5bbca77b0c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) George R. Brown Convention Center 27 min drive \- 31.0 miles - Cinemark Katy 1 min drive \- 1.2 miles - Katy Grand 2 min drive \- 1.2 miles - Katy Mills Mall 5 min drive \- 4.6 miles - MD Anderson Cancer Center 30 min drive \- 31.4 miles ### Getting around - George Bush Intercontinental Airport (IAH) 55 min drive ### Restaurants - McDonald's 7 min walk - Chick-fil-A 12 min walk - Raising Cane's Chicken Fingers 14 min walk - Whataburger 10 min walk - Rudy's "Country Store" and Bar-B-Q 14 min walk ## About this property ### Express Inn & Suites Houston Katy Motel near Katy Mills Mall Express Inn & Suites Houston Katy provides everything that you need. Stay connected with free in-room WiFi. Other perks at this motel include: - Free self-parking - A 24-hour front desk Room features All guest rooms at Express Inn & Suites Houston Katy offer comforts, such as air conditioning, in addition to More conveniences in all rooms include: - Bathrooms with baths or showers and free toiletries - 32-inch flat-screen TVs with premium channels - Mini fridges, microwaves and daily housekeeping ## Similar properties ![Interior entrance](https://images.trvl-media.com/lodging/1000000/40000/34800/34718/b1e0df25.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Motel 6 Katy, TX - Houston Katy - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 6.8 1,000 reviews £55 includes taxes & fees 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=34718&PinnedHotelID=34718&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/25000000/24730000/24724600/24724521/70c02550.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palacio Royale Inn Boutique Katy Katy - 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30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=58016834&PinnedHotelID=58016834&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/5000000/4730000/4720500/4720465/bf75aedc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Suites at Katy Mills Katy - Pool - Breakfast included - Parking included - Free Wi-Fi 8.4 Very good 1,005 reviews £70 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=4720465&PinnedHotelID=4720465&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/40000000/39580000/39577100/39577072/97728686.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Quinta Inn & Suites by Wyndham Katy Katy - Pool - Breakfast included - Pet-friendly - Parking included 8.2 Very good 1,366 reviews £72 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=39577072&PinnedHotelID=39577072&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=907635&PinnedHotelID=907635&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=907635,34718,24724521,11958958,68029) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking - Onsite parking includes off-street options ### Family friendly - In-room microwave - Mini-fridge ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) ### More - 2 floors - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - 32-inch flat-screen TV with premium cable channels ### Food and drink - Microwave - Mini-fridge ### More - Air conditioning - Free local calls - Free long-distance calls - Phone ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Minimum check-in age - 21 ### Check-out Check-out before 11 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Super 8 Houston West Katy Super 8 Motel Houston West Katy Super 8 Houston West Katy Motel Super 8 Wyndham Houston West Katy Motel Super 8 Wyndham Houston West Katy Super 8 Motel Houston/West/Katy Express Inn & Suites Katy Express Inn & Suites Motel Express Inn & Suites Motel Katy Super 8 by Wyndham Houston West Katy ## Frequently asked questions ### Is Express Inn & Suites Houston Katy pet-friendly? ### How much does it cost to stay at Express Inn & Suites Houston Katy? ### How much is parking at Express Inn & Suites Houston Katy? ### What time is check-in at Express Inn & Suites Houston Katy? ### What time is check-out at Express Inn & Suites Houston Katy? ### Where is Express Inn & Suites Houston Katy located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Express Inn & Suites Houston Katy Reviews 4.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 5.4 Cleanliness ### 6.8 Location ### 4.6 Staff & service ### 4.6 Property conditions & facilities 10 - Excellent 10 8 - Good 19 6 - Okay 19 4 - Poor 29 2 - Terrible 65 ## Reviews Verified ### 8/10 Good #### Donald 6 Nov 2025 Pay at hotel! Otherwise have to pay deposit... ##### Donald Stayed 1 night in Oct 2025 Verified ### 6/10 Okay #### Dellademn 16 Sept 2024 Disliked: Staff & service okay, for low budget person ##### Dellademn Stayed 1 night in Sep 2024 Verified ### 10/10 Excellent #### Ellen 25 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities I got all the sleep I needed. Thank you I will return again. ##### Ellen Stayed 2 nights in Sep 2023 Verified ### 2/10 Terrible #### celis 25 Sept 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort The worst experience in check in, lady with a bad attitude. I had to leave without any refund from hotels. Com no one couldn’t help ##### celis Stayed 1 night in Sep 2025 Verified ### 2/10 Terrible #### soheil 4 Mar 2026 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I had a very disappointing experience with this location. The staff was rude and seemed very confused about basic procedures. The checkout process was unorganized, and I was charged extra tax that no one could properly explain. To make things worse, they deducted money from my deposit upon return and claimed that the credit card company charged them transaction fees — which makes absolutely no sense and should not be the customer’s responsibility. They also took a wet towel from the room but never replaced it, which shows a lack of attention and poor service standards. Overall, the experience felt unprofessional and frustrating. I would not recommend this location unless management seriously improves customer service and transparency in billing. ![](https://a.travel-assets.com/ugc/hotel-reviews/9482678f-c311-48f6-a917-e30d0f9b8f5d-1772591186507.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### soheil Stayed 3 nights in Feb 2026 Verified ### 6/10 Okay #### Cyrus 9 Jun 2023 #### Just ok It is just ok. Nothing to brag about but a place to sleep if you are looking for a place to sleep in that neighborhood. ##### Cyrus Stayed 1 night in Jun 2023 Verified ### 6/10 Okay #### Brandy 28 Feb 2024 Liked: Staff & service, amenities Disliked: Cleanliness, property conditions & facilities The room had bugs. ##### Brandy Stayed 1 night in Feb 2024 Verified ### 2/10 Terrible #### Charles 9 Nov 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort The lady was very rude. She charged me $15 for an extra person and said I had to pay cash or I couldn’t check in to charge me a $50 deposit and kept it. The headboard fell apart and fell on my foot and instead of compensating me, she kept my deposit and tried to call the police terrible service terrible attitude. This lady is highly confrontational. And I want my money back, including my deposit. ![](https://a.travel-assets.com/ugc/hotel-reviews/1af12535-520f-450d-a149-4e0e180395f5-1762719087318.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Charles Stayed 1 night in Nov 2025 Verified ### 4/10 Poor #### maria elisa 28 Aug 2023 Disliked: Cleanliness, staff & service, property conditions & facilities #### run down hotel They do not have Internet in the room, it is neglected with burnt sheets, its burnt lights and it is appreciated that there is no constant maintenance, I'm sorry I had to say ##### maria elisa Stayed 2 nights in Aug 2023 Verified ### 2/10 Terrible #### KURT 27 May 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Room smells of tobacco. Dirty bedding ##### KURT Stayed 2 nights in May 2024 Verified ### 2/10 Terrible #### Dean 23 Jan 2023 Disliked: Staff & service, amenities, property conditions & facilities Not friendly, Bugs in the room, used towel hanging in bath room. Will never return ##### Dean Stayed 1 night in Jan 2023 Verified ### 4/10 Poor #### Mario 5 Jun 2024 Disliked: Staff & service, property conditions & facilities, room comfort Issues with the doors and amenities ##### Mario Stayed 1 night in Jun 2024 Verified ### 2/10 Terrible #### Verified traveller 17 Aug 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stay away We booked a day in advance and called hotel.com to confirm our stay and was reassured that they had a room for us and said the hotel confirmed our stay. After landing from airport at 1030pm with our daughter , we were tired and hungry. We drove almost an hour to get to the hotel and they told us they over booked and there was no rooms available. We had no where to go because all the hotels around were sold out. This was the worst experience and would not recommend this place. ##### Verified traveller Stayed 1 night in Jul 2024 Verified ### 2/10 Terrible #### Ashley 3 Aug 2024 Disliked: Cleanliness, staff & service, property conditions & facilities There was no parking when I checked in, so I parked across the parking lot and my car was towed. I am now late for work and cannot locate my car either. ##### Ashley Stayed 1 night in Aug 2024 Verified ### 2/10 Terrible #### Jose 26 Nov 2024 Disliked: Cleanliness, staff & service My experience was terrible and quite disastrous. There was no customer service at all. The air conditioning barely worked, and the worst part was the unpleasant odors, including noticeable smells of drugs, in the hallways and rooms. ##### Jose Stayed 3 nights in Nov 2024 Verified ### 2/10 Terrible #### Hector 30 Nov 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Muy mala atención de entrada como que uno les está pidiendo ##### Hector Stayed 1 night in Nov 2024 Verified ### 2/10 Terrible #### maria 30 Sept 2024 Disliked: Staff & service, amenities, property conditions & facilities no me gustó ##### maria Stayed 4 nights in Sep 2024 Verified ### 2/10 Terrible #### Lella 6 Mar 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Reserved room with hot tub. Well hot tub room not working. Then ice machine doesnt ever work. ##### Lella Stayed 2 nights in Mar 2022 Verified ### 6/10 Okay #### MELINDA 9 Dec 2021 Liked: Staff & service Disliked: Cleanliness #### Older needs updated Older motel expensive for condition. Killed several bugs in room ##### MELINDA Stayed 1 night in Dec 2021 Verified ### 2/10 Terrible #### Michael 9 Aug 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beware When we got to the room it appeared that the room had been used or not cleaned appropriately. We went back to ask for another room and were denied because “she was short maids”. The website offers parking for bus, and RV. I had a medium Penske truck pulling a trailer and there was ZERO chance to get into that “bus and RV “ spot. Maybe a car with a 10 foot trailer!!! I would NOT go back there if it was free!! There was no shampoo to shower with:( Only positive ….. easy on and off of I-10. ##### Michael Stayed 1 night in Aug 2021 Verified ### 2/10 Terrible #### Verified traveller 23 May 2021 Disliked: Cleanliness, property conditions & facilities, room comfort wish i wouod havw taken photos, i just left the room after seeing a dead cockroache on the bathroom floor. definitely not like the picture no way was i getting into the “suite” bathtub. Overall disgusting ##### Verified traveller Stayed 1 night in May 2021 Verified ### 2/10 Terrible #### Verified traveller 5 May 2021 Disliked: Staff & service, amenities, property conditions & facilities Don't stay here. ##### Verified traveller Stayed 1 night in May 2021 Verified ### 2/10 Terrible #### Verified traveller 25 Mar 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### DO NOT STAY HERE!!!! TERRIBLE SERVICE!! Don’t stay here!! Lady in front office I’m guessing she’s owner is rude. She has no customer service. Hotels customer service is also trash, they refused to give us refund claiming, it’s at the hotel approval. So we went into the room, first thing my boyfriend did was use the restroom. I brought in a half drinking beer inside the room, i chugged the beer and threw it in the trash. Mind you when we first walked in the pillows was flat as if someone came in the room laid down and walked out. When my boyfriend came out the restroom he said the toilet doesn’t work and the towels look used they were dirty. At that point I said let go get another room, or see if she has a solution to the problem. I tell the lady at the front, she gets really angry , start yelling saying we used the room because their was a beer in the trash can and said the trash bag was wet. I gave her the key so she could see what we were talking about, she refused to give it back and said we needed to contact hotels for refund she said they wouldn’t give us one which they didn’t. She refused to give us another room, saying we used the room, we was in the room for a total of 10 minutes. After she took the room key, I followed her inside front office where she went into the back room and was yelling on the phone with someone about what just happened for 10 minutes. When she came out I asked what was she going to do? She started yelling & cursing saying we used the room it’s been 20 minutes. ##### Verified traveller Stayed 1 night in Mar 2021 Verified ### 4/10 Poor #### Robert 22 Mar 2021 Disliked: Property conditions & facilities, room comfort Alarm clock kept going off at random times, as well as the radio. ##### Robert Stayed 1 night in Mar 2021 Verified ### 2/10 Terrible #### Lorenzo 15 Mar 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Run down terrible Shady atmosphere around there. Our stay was Terrible the property is run down. They have a no refund policy once they swipe your card or you pay through your app. The room wasn't ready even though it was well after 3pm and also the office clerk manually shut off the water to the room we complianed and she came with a water key to manually cut the water back on in our room we said wow!! I am surprise thise hotel is on anyone app to book. ##### Lorenzo Stayed 1 night in Mar 2021 ### Expedia's Latest Trends ### Hotels > - [Hotels near Upton Park Underground Station](https://www.expedia.co.uk/Upton-Park-Underground-Station-Hotels.d6146039.Travel-Guide-Hotels) > - [Crowne Plaza SHENANDOAH - WOODLANDS AREA by IHG](https://www.expedia.co.uk/Conroe-Hotels-Crowne-Plaza-Shenandoah.h11921902.Hotel-Information) > - [Ibis Miami Springs Home With Pool and Pool Table](https://www.expedia.co.uk/Miami-Hotels-Ibis-Miami-Springs-Home-With-Pool-And-Pool-Table.h48963748.Hotel-Information) > - [Burgers Lake Campsites](https://www.expedia.co.uk/Fort-Worth-Hotels-Burgers-Lake-Campsites.h113194940.Hotel-Information) > - [Beach Resorts & Hotels in Scottish Highlands](https://www.expedia.co.uk/Scottish-Highlands-Hotels-Beach-Hotels.0-0-d3000655551-tBeachHotels.Travel-Guide-Filter-Hotels) > - [Apartments Swanley](https://www.expedia.co.uk/Swanley-Apartments.d6260381-aaApartments.Travel-Guide-Accommodation) > - [Holiday Inn Express & Suites Mansfield by IHG](https://www.expedia.co.uk/Fort-Worth-Hotels-Holiday-Inn-Express-Suites-Mansfield.h1723202.Hotel-Information) > - [Hotels in Taizé](https://www.expedia.co.uk/Taize-Hotels.d553248634552917845.Travel-Guide-Hotels) > - [Calimera Side Resort](https://www.expedia.co.uk/Side-Hotels-Side-Resort-Hotel-All-Inclusive.h16140151.Hotel-Information) > - [Villas Italy](https://www.expedia.co.uk/Italy-Villas.d86-aaVillas.Travel-Guide-Accommodation) > - [The Big Texan Motel](https://www.expedia.co.uk/Amarillo-Hotels-The-Big-Texan-Motel.h32867627.Hotel-Information) > - [Grand Hyatt DFW - Connected to the airport](https://www.expedia.co.uk/Dallas-Hotels-Grand-Hyatt-DFW.h1209294.Hotel-Information) > - [paradores Hotels in Santander](https://www.expedia.co.uk/Santander-Hotels-Paradores.0-0-d3116--bParadores.Travel-Guide-Filter-Hotels) > - [ADLER Spa Resort SICILIA](https://www.expedia.co.uk/Siculiana-Hotels-ADLER-Spa-Resort-SICILIA.h72311456.Hotel-Information) > - [Hyatt Place Houston-Northwest / Cy-Fair](https://www.expedia.co.uk/Houston-Hotels-Hyatt-Place-Houston-Northwest-Cy-Fair.h17503758.Hotel-Information) > - [Spa Hotels in Copenhagen](https://www.expedia.co.uk/Copenhagen-Hotels-Spa-Hotels.0-0-d178252-tSpaHotels.Travel-Guide-Filter-Hotels) > - [Sandralia Hotel](https://www.expedia.co.uk/Abuja-Hotels-Sandralia-Hotel.h10646029.Hotel-Information) > - [The Alexander](https://www.expedia.co.uk/Swansea-Hotels-The-Alexander.h50975049.Hotel-Information) > - [The Villas Wadduwa](https://www.expedia.co.uk/Wadduwa-Hotels-The-Villas-Wadduwa.h21399796.Hotel-Information) > - [X1 Apartments Salford Quays](https://www.expedia.co.uk/Salford-Hotels-ASA-Harbour-City-X1.h39200910.Hotel-Information) > - [Hotels in Tsim Sha Tsui](https://www.expedia.co.uk/Tsim-Sha-Tsui-Kowloon-Hotels.0-n12135-0.Travel-Guide-Filter-Hotels) ### Flights > - [Flights from Holyhead (VLY) to Barry (CWL)](https://www.expedia.co.uk/lp/flights/vly/cwl/anglesey-to-cardiff) > - [Flights from Barry (CWL) to Palma de Mallorca (PMI)](https://www.expedia.co.uk/lp/flights/cwl/pmi/cardiff-to-palma-de-mallorca) > - [Flights from Gatwick (LGW) to Lübeck (LBC)](https://www.expedia.co.uk/lp/flights/lgw/lbc/london-to-lubeck) ### Packages > - [Sea Cliff Bridge](https://www.expedia.co.uk/Sea-Cliff-Bridge-Clifton.d553248621558565672.Attraction) > - [Robin Hood's Bay Beach](https://www.expedia.co.uk/Robin-Hoods-Bay-Beach-Whitby.d6088235.Attraction) ### General ---