Ratings based on 330 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Huntingburg, IN

Posted 01-Sep-2015
Pros: Close to our sons apartment
Cons: Bar pricing
Hotel was very nice and staff was excellent. We chose the hotel because it was close to our son apartment. We will definitely choose it again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Friendliest staff ever

Posted 25-Aug-2015
Location: Downtown Houston is improving, but by no means is it bustling with things to do. This hotel is convienent for Minute Maid & Reliant.
It's not uncommon to have a friendly staff greeting guests, but I do not believe I was unacknowledged by any staff over the weekend-from front desk to maid service. I guess it's policy, but it always felt authentic & never phoney.
Comment from EPC
28-Aug-2015 by Brandon, EPC
Thank you for staying with us and we hope to see you soon!
5 out of 5
Recommended
for Everyone
by A verified traveller from San Antonio, Tx

Nice Hotel close to Minute Maid Park

Posted 24-Aug-2015
The Hotel was very nice and clean rooms are updated beds are very comfortable, enjoyed our stay.
Comment from EPC
28-Aug-2015 by Brandon, EPC
We are definitely happy that you enjoyed your stay in Downtown Houston! Thank you for staying with us!
5 out of 5
Recommended
for Couples
by A verified traveller from North Houston

Wedding Anniversary

Posted 03-Aug-2015
Pros: Never had a staff so friendly and helpful top to bottom as we did here. Greetings and questions from everyone who helped us, and a lovely location.
Location: We ate a great tapas dinner and saw a cool show @ House of Blues. Breakfast at the hotel in the morning was hand made and delicious.
Had a great night and a great stay. Got in early and didnt have to wait to check in. Valet made it easy to get up to the room fast. After being out late, the view was nice and the floor was pretty quiet.
Comment from EPC
28-Aug-2015 by Brandon, EPC
Thank you for your feedback and thank you for lodging with us!
4 out of 5
Recommended
for Everyone
by A verified traveller from Louisiana

Hotel Review

Posted 03-Aug-2015
Pros: Comfortable and clean.
Cons: Nothing to my knowledge
Location: Good for walking to the ballpark.
Hotel was comfortable and clean. The view wasn't pleasant since all there was to see was the other sides to the building.
Comment from EPC
28-Aug-2015 by Brandon, EPC
Thank you for your feedback and thank you for choosing us!!!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Jul-2015
Everything about my stay was great except the food I ordered from the hotel.
4 out of 5
Recommended
for Couples
by A verified traveller from Austin

Excellent Customer Service

Posted 21-Jul-2015
Pros: The amazing staff and room cleanliness.
Location: Minute Maid Park
My husband and I stayed at this hotel to attend a Houston Astros game. Everyone from the hotel staff to the valets were wonderful. The only draw back to this hotel was the noise. The metro rail is right next to the hotel. You could hear when the train went by but it wasn't loud enough to wake us or keep us awake. However, if you are a light sleeper it may bother you. The room was big and beautifully decorated. We were very happy with our stay. This will definitely be our hotel for our next trip to Minute Maid Park.
4 out of 5
Recommended
for Everyone
by A verified traveller

Spacious, comfy and clean room in a good location

Posted 19-Jul-2015
Great downtown hotel within 20 mins walk of minute maid park. Quick check in, spacious, airy and comfortable rooms that were very quiet. Good value breakfast at the cafe too. Overall, a good value base.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel!

Posted 15-Jul-2015
Pros: Cleanliness and the warm staff.
Cons: The fact that there's no room service - would have been nice and convenient to have breakfast in the room.
All around great hotel. Prime location in downtown Houston.
5 out of 5
Recommended
for Everyone
by A verified traveller from r

Nice and close to the Toyota center.

Posted 09-Jul-2015
We to see Garth Brooks at the Toyota center. It was within walking distance and we had a great time!!
Comment from Hotel Management
14-Jul-2015 by Ryan, Hotel Management
Thank you so much for taking the time to review our hotel! It is wonderful that you enjoyed your stay with us! We truly value your business and look forward to your next visit! Ryan Frederick General Manager