Outdoor pool, pool umbrellas

Reviews of Courtyard by Marriott Houston Medical Center/NRG Park

3 out of 5
Courtyard by Marriott Houston Medical Center/NRG Park
Houston Medical Center, 7702 Main Street, Houston, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1005 reviews" "
Rating 8 - Good. 243 out of 1005 reviews" "
Rating 6 - Okay. 84 out of 1005 reviews" "
Rating 4 - Poor. 53 out of 1005 reviews" "
Rating 2 - Terrible. 57 out of 1005 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
We've stayed at a number of Courtyard by Marriott hotels and this was just not up to a normal standard. The room quality, the look from outside, just now what we expected from Courtyard.
Stayed 3 nights in Mar 2024

10/10 Excellent

Bruce

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was all ok
Stayed 2 nights in Mar 2024

6/10 Okay

Alejandro

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Receptionist was rude!!! I asked what was good to eat around the area and he said google it... Bar and Dinner was close because no one showed up to work. bad bad bad specially not for what i paid for.
Stayed 1 night in Mar 2024

8/10 Good

Roshelle

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to my convention
Stayed 3 nights in Feb 2024

10/10 Excellent

Ross

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place to stay for an event at NRG.
Stayed 1 night in Feb 2024

10/10 Excellent

Shanna

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and convenient to Medical Center. Only negative is there was no deadlock bolt on inside of door. It had been removed or broken off.
Stayed 1 night in Feb 2024

10/10 Excellent

Kiranika

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Loved my stay at this property!!! The staff was super friendly and very helpful. Check in was smooth and the rooms were super comfortable. Water was super hot so we had no issues there. The free area shuttle was so convenient and made getting back and forth to my convention so easy. Would definitely stay again.
Stayed 2 nights in Feb 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Adia

Very nice! I love the area. Friendly staff.
Stayed 2 nights in Nov 2023

8/10 Good

LYNN, Princeton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked: The workers were great! Worked with us on a room we specifically wanted. Convenient to the hospital for a one night stay. Didn't like: Toilet fill valve broken, beds hard (my opinion), pillow TOO soft, SMALL TV, no accessory package (ie. lotion, qtips, cotton balls), hair on drinking glass once taken out of plastic cover, window DIRTY.
Stayed 1 night in Feb 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Abel

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Josephine, Dallas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous
Stayed 1 night in Dec 2023

6/10 Okay

Jerry

Liked: Cleanliness, property conditions & facilities
Room 401 was not cooling down. Had to run fan all night
Stayed 1 night in Jan 2024

8/10 Good

Alexa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my short stay. GREAT food!
Stayed 1 night in Jan 2024

6/10 Okay

Kamil

Stayed 2 nights in Jan 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Conveniently located in the Medical District. Clean and comfortable.
Stayed 1 night in Jan 2024

10/10 Excellent

LYNN, Princeton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overview of the Brays Bayou was very pretty and serene to see out the window. The bed was VERY comfortable! Enjoyed the stay.
Stayed 1 night in Jan 2024

2/10 Terrible

Deborah

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Given wrong room number, manager had to come up. He changed our room number in computer, but we did not change rooms.
Stayed 1 night in Jan 2024

10/10 Excellent

Lijie

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jan 2024

10/10 Excellent

Theophilus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean, quiet, and very comfortable property. I would definitely stay here again. Also, I arrived prior to my 3pm checkin, and the front desk was able to get me in a room by 2pm, which she did not have to do. Definitely a plus for customer service.
Stayed 1 night in Jan 2024

10/10 Excellent

Steven, Sealy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and shuttle Divers excellent.
Stayed 2 nights in Jan 2024

8/10 Good

Sue

Stayed 2 nights in Jan 2024

10/10 Excellent

John

Stayed 1 night in Jan 2024

10/10 Excellent

Cherie

Stayed 1 night in Jan 2024

10/10 Excellent

Dennis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, quiet and comfortable
Stayed 1 night in Jan 2024

2/10 Terrible

CLAUDE

Stayed 1 night in Jan 2024

8/10 Good

LENORA, Olympia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff Bistro bar was nice
Stayed 3 nights in Jan 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Vance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good service was also good. Great stay- staff was open and welcoming.
Stayed 2 nights in Jan 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Doreen, Skagway

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room and bed. Very small fridge and somewhat inconvenient parking lot, also fairly small with difficult ingress and egress. Would definitely stay here again.
Stayed 3 nights in Dec 2023

10/10 Excellent

Josephine, Dallas

Stayed 1 night in Dec 2023

2/10 Terrible

Juan Pablo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Kelly Ray

Travelled with partner
Liked: Amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Teela, Saint-Georges

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

David

Stayed 1 night in Dec 2023

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful when a concern came about
Stayed 1 night in Dec 2023

10/10 Excellent

Shawl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Dec 2023

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2023

10/10 Excellent

Reginald

Stayed 2 nights in Nov 2023

8/10 Good

Barry

Stayed 1 night in Dec 2023

8/10 Good

Mario

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick football getaway
Room was clean and large, the only problem was no hot water in the shower
Stayed 1 night in Dec 2023

10/10 Excellent

Jason, Springdale

Stayed 1 night in Dec 2023

10/10 Excellent

Natalie

Stayed 1 night in Dec 2023

10/10 Excellent

Amber

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! I will return here every time we visit !
Stayed 1 night in Dec 2023

8/10 Good

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023