Not a 4-Star Hotel
My experience was not what I would expect out of a 4 star hotel. The room and hotel look wonderful in the photos, put upon arrival, the glitz and glamour began to unravel. We found hair that did not belong to us on the bed when we first arrived, and the king size bed that we were promised was actually 2 twin beds pushed together, covered with a queen sized flat sheet leaving the mattresses exposed. We were only given three pillows, which was not nearly enough. I called and requested more pillows 4 times and never received them. Furthermore, the room was equipped with about 1/3 of a roll of toilet paper for a 3 night stay, and there were not any extra rolls! The TV in our room also did not work. Upon arrival, we were instructed to call valet for our car 10 minutes before we planned to leave. All 4 times we called valet well in advance, and had to wait at least 10 minutes for our car. We would ask what the issue was and they told us, each time, that they did not receive our request to have to car pulled up out of Valet. This was absolutely the worst hotel experience I have had, I felt very poorly taken care of, and feel like I would have had a better experience at Motel 6.