Ratings based on 4,530 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
83% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller

Rough experience

Posted 24-Aug-2016
Old toilets with cracked seat and shower with no water pressure
5out of 5
by A verified traveller from Denver

Posted 22-Aug-2016
Good location, nice rooms, polite staff, up to date style, free coffee, microwave and refrigerator and cable.
3out of 5
by A verified traveller

Just OK

Posted 22-Aug-2016
Pros: Location and price.
Cons: Get some luggage carts!
This hotel was a little disappointing for me. Biggest complaint is the fact that my queen bed was actually two smaller mattresses pushed together! It is a good price for being in downtown. You get what you pay for.
2out of 5
by A verified traveller from Medford, MA

Make sure you know what room you are choosing

Posted 20-Aug-2016
Pros: The only two positive things about this hotel were the location (Downtown Houston) and the fitness room.
Cons: The quality of the bedding and the attentiveness of the staff.
Location: There are lots of restaurants and activities nearby including the Downtown Aquarium and Minute Maid Park.
I had a disappointing stay at the Club Quarters in Houston. When I purchased the room, I was aware that it was on sale, but I was expecting more given that it was listed as a four star hotel. In my opinion, this hotel is not worthy of the 4 star rating. When I entered, the doormen did greet my boyfriend and I at all. The check-in was swift, but when we saw the room, we were extremely upset. The room was tiny, contained a full sized bed, and housed a bathroom that did not even have a tub. Additionally, the bed was uncomfortable and it only had one sheet in addition to the comforter. We also noticed that the sheets had holes in them. This is not appropriate at all. Since we only booked the room for one night, we felt that it wasn't worth our time to voice our concerns to the manager/front desk.
4out of 5
by A verified traveller from Euless, TX

Baseball trip

Posted 18-Aug-2016
I had a late checkin and it was nice that they gave me a free upgrade when I got there. The room was roomy and the temperature was right in the room.
5out of 5
by A verified traveller

快適なホテル。

Posted 18-Aug-2016
ミニッツメイドパークでアストロズの試合を観るためにこちらのホテルをとりました。 ダウンタウンの中心にあり、メトロの駅も目の前と立地も最高。 ホテルや1階のレストランのスタッフの対応も言うことありません。 たった2泊でしたが本当にゆっくりできました。 ホテルから球場に行く場合は、ホテルのメインエントランスを出たら見えるメトロの駅から乗って一駅でミニッツメイドパークです。 帰りの線は乗り場も降り場もほんのちょっとだけ離れています。 僕は試合が22時30分に終わり、人の波と一緒に徒歩で帰ってきました。 10分以内です。
4out of 5
by A verified traveller from California

Posted 13-Aug-2016
Had to Book fast, Made Trip To Houston for My Mothers Funeral, Hotel Staff made everything thing easy for Us, With every thing else that was going on.
5out of 5
by A verified traveller

Great hotel, no in room safe

Posted 13-Aug-2016
Cons: Put safes in the roomd
The only drawback is that there is no safe in the room. However, security is good, the rooms are well furnished and clean. They even have chilled, filtered water available on the floors and the lobby.
5out of 5
by A verified traveller from Denver

great staff

Posted 11-Aug-2016
The people are great - friendly, helpful and genuine.
3out of 5
by A verified traveller from México

Hotel bueno

Posted 10-Aug-2016
Pros: La atención del personal
Cons: La limpieza de las habitaciones
En las habitaciones se requiere habilitar espacio para acomodar artículos personales, los baños son pequeños, y la limpieza de las habitaciones deja mucho que desear; el personal es muy amable y atento.