Ratings based on 4,873 Verified Reviews

4.0 out of 5
83% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Clean, modern downtown hotel

Posted 19-Feb-2017
Enjoyed my stay. Comfortable accommodations. Free espresso machine and free bottled water. Minimal staff on site, efficient is the word that comes to mind.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Feb-2017
The Club Quarter is centrally located downtown and is a great place to stay. The staff was very nice and extremely helpful.
5out of 5
Recommended
for Everyone
by A verified traveller from Melbourne, Australia

Perfect for those wishing to stay downtown

Posted 11-Feb-2017
Such a convenient location in relation to downtown plus the access to the shuttle service
3out of 5
by A verified traveller

Nice Potential

Posted 04-Feb-2017
Pros: Nice older building.
Cons: Guest services
The Valet service is on Rusk St rather than the hotels address on Fannin. When you do find it don't be surprised if you have to then find someone to valet park your car. When you find someone don't expect hospitality or even a hello and wonder if this guy is really going to park or steal your car. The Check in kiosk is more remnant of wally worlds self check out than a downtown hotel. Again, don't expect a friendly greeting from the kiosk clerk. The room was very small. So small that I had to maneuver sideways to get in with both bags in hand. Only "decaf" is available in the lobby and not even good decaf just that auto machine stuff rather than fresh brewed. I ordered Room service which appeared at the door with an uncovered plate and drinks. The Kobe beef burger was not at all worth the $$ price. The hotel appears to attempt to cater to a younger more hipster crowd rather than a veteran hotel guest such as myself and is probably why they get away with giving the service they provide . If your like me you'll be happier spending a few dollars more somewhere else.
2out of 5
by A verified traveller

Inconvenient

Posted 04-Feb-2017
Hotel was not equipped to handle busy weekend. Understaffed, room was musty and bed was uncomfortable.
5out of 5
Recommended
for Everyone
by A verified traveller from Dallas

Very convenient to places to shop and eat!

Posted 03-Feb-2017
We had great service from hotel. Staff was friendly and helpful.
2out of 5
by A verified traveller

Baffled By The 4 Star Rating

Posted 30-Jan-2017
Pros: Location.
Here is a list of my gripes... 1. Upon arrival was told by the valet that "The Valet was full" and was instructed to go to a pay lot down the street... when I arrived it was closed. 2. Found that there were kiosks for check-in rather than the traditional front desk. Was told by the kiosk that they had my reservation but they could not check me in. Had to get an employee to check me in. 3. Took a book off the shelf in our room and an empty condom wrapper fell out of it. 4. Only two of us stayed in the room and there weren't enough towels for us. 5. The on-site restaurant, Table 7, was overpriced and extremely disappointing in every way a restaurant can be except for service... had a very friendly waiter. All in all, I just simply do not understand why this hotel is so highly rated on Expedia, and I definitely did not see 4 star quality. Luckily I got a big discount on the room or else I would have been pretty aggravated.
4out of 5
Recommended
for Couples
by A verified traveller from Montreal, QC

Hôtel très correct au centre-ville de Houston

Posted 30-Jan-2017
Pros: coûts vraiment raisonnables, enregistrement et sortie express, chambres propres, confortables et équipées correctement. Bon petit resto à l'entrée.
Cons: Ajouter une personne de plus à l'accueuil pour aider les nouveaux clients qui ne sont pas familiers avec les procédures d'enregistrement à l'arrivée.
Location: En plein centre de Houston, juste en face de la Chase Tower, multitude de restos et boutiques aux alentours, transports en commun juste en face.
Ne vous laissez pas dérouter par l'allure plutôt ancienne de l'édifice, l'intérieur a été rénové et les chambres sont tout à fait correctes, avec tous les accessoires requis pour un court séjour, et le coût bat toute concurrence. La différence la plus frappante est évidemment au niveau de l'accueil et du personnel, réduits au minimum, car on parle ici d'un nouveau style d'hôtellerie, genre libre-service électronique. Une fois qu'on dépasse ce sentiment d'étrangeté avec ce nouveau moyen de faire les transactions d'enregistrement et de fermeture de compte (il y a bien sûr quelqu'un pour nous aider!), on ne peut que se réjouir de cette façon novatrice de nous offrir un gîte de bonne qualité à moindre coût.
4out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Posted 29-Jan-2017
Very attentive and accommodating staff. Comfortable, spacious room.
5out of 5
Recommended
for Everyone
by A verified traveller

Great value for such a reasonable price!

Posted 27-Jan-2017
Great location, nice gym, nice staff, not fancy but adequately equipped rooms, actually chilling fridge. I have been staying here for the last 4 years when i am in town and i like it.