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Very nice room, friendly staff. Beautiful lobby. Meeting rooms were a bit cold on the first day, but they seem to have fixed that. There also seemed to be trouble with the AV, they need to make sure it works well for professional meetings.
First time stay at this great hotel. Location is easy to reach away from the busy traffic. Hotel shuttle is readily available to get to the center. Staff is doing an amazing job dealing with the challenges caused by hurricane Harvey. Hope to come back when all the Harvey damage is fixed.
The hotel was never flooded and the staff stayed at the hotel so they could take care of the guests. It never lost water or electricity and there was always food to serve.
I always enjoy my stay, but this time my shower water was cold, and I had to take a cold shower. Not the greatest way to start the morning.
Check-in very fast and room was comfortable. The happy hour in the Exec Lounge offered great apps and the service provided by Milton was exceptional.
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