Room, 1 King Bed (Jacuzzi) | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Reviews of Americas Best Value Platinum Inn & Suites

2 out of 5
Americas Best Value Platinum Inn & Suites
11011 North Fwy, Houston, TX

Reviews

6.8
Rating 10 - Excellent. 19 out of 50 reviews" "
Rating 8 - Good. 9 out of 50 reviews" "
Rating 6 - Okay. 6 out of 50 reviews" "
Rating 4 - Poor. 3 out of 50 reviews" "
Rating 2 - Terrible. 13 out of 50 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

7.8/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Kadeshia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jaydeen

Stayed 1 night in Feb 2024

2/10 Terrible

Brianna

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
They don’t serve breakfast. The lobby is locked at all times. It had an unwelcoming atmosphere. The area wasn’t the best either. They don’t have extra deadbolts for the door. Bathroom door was broken, and the mirror was all rusted over. Just not very nice at all.
Stayed 1 night in Oct 2023

10/10 Excellent

Esai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for couple nights stay
Stayed 1 night in Sep 2023

2/10 Terrible

Maria

Stayed 1 night in Aug 2023

10/10 Excellent

Marco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay met my expectations
Highly recommended the hotel from the first moment they treated me like a king
Stayed 2 nights in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleep
The service was good and the room was clean
Stayed 1 night in Apr 2023

10/10 Excellent

Talia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was super sweet and was very attentive to whatever me and my friends needed, he also gave a few suggestions on where to go visit which was awesome! the room was spacious and had a cute table plus the bathroom was nice too! overall amazing experience and would come back again!
Stayed 1 night in Apr 2023

6/10 Okay

Ritawarren

Liked: Cleanliness, room comfort
Pro/cons
This hotel doesn't provide free breakfast like the websites state. False advertising. I didnt know you have to check in at the window like a late night convient store. I was not expecting that nor was I ready to read if you lose your hotel card it's $5 to replace it. I will say they clean daily and friendly. If you looking for peace and quite this is not for you. Kids definitely live their with family. If you leave items do not expect to get them back or a courtesy call about them. Would I stay here again I'll pass. Thanks
Stayed 4 nights in Feb 2023

10/10 Excellent

alyssha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was perfect fast check in
Stayed 1 night in Mar 2023

6/10 Okay

Aaron

Liked: Cleanliness
Disliked: Staff & service, amenities
Staff tried but communication was rough. Showers had mold and beds were supported by wooden planks. Rooms were overall clean though, but still felt unsafe in the area.
Stayed 5 nights in Aug 2022

10/10 Excellent

lorenzo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in May 2022

2/10 Terrible

Alfred

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Away
Check in was horrible, I was greeted by a male who took my info and then told to wait. I wanted about 15-20 min for another employee (female). When she arrived she grabbed a room key card and activated it then handed it to me. I was amazed how simple it was and didn’t understand why I was waiting to get checked in. Room was not very clean. It seems like they may have rented this from prior (by the hour rate). There was a lot of foot traffic late at night and other guests were loud. I felt very unsafe and uncomfortable. I could not get any rest and actually left in middle of night due to this. I would definitely not ever recommend or stay here ever again. Unfortunately I didn’t take photos so I could have posted to show here.
Stayed 1 night in Feb 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2021
Response from Ajay on 3 Aug 2021
Hi Robert, Thank you so much! We hope to see you again soon.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all together
Stayed 1 night in Jun 2021
Response from Ajay on 3 Aug 2021
Thank you and hope to have you back soon!

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Mar 2021

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. I will recommend this place for my friends and family.
Stayed 1 night in May 2019

6/10 Okay

Jorge

I booked for three nights and had a problem I had to go back and nothing else I stayed one night and they did not want to refund my money
Stayed 3 nights in Jun 2018

8/10 Good

rejhina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
unsatisfied
never again

10/10 Excellent

Noor, US

Liked: Cleanliness, staff & service, room comfort
ThanksThanksThanksThanksThanksThanksThanksThanksThanksThanksThanksThanks

6/10 Okay

Jack

Liked: Cleanliness, room comfort
Great price and comfort
Great value

8/10 Good

Delbert, Converse, Tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice location
stay at this hotel went well. they allowed me to check in early which really was a plus. nice location. comfortable room. strong shower.

10/10 Excellent

Alexus, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Hotel
Needed a getaway and found an okay price room and loved it

2/10 Terrible

Takkiyah, Houston

Disliked: Property conditions & facilities
Quite Place To Stay
It was quite like I like.

6/10 Okay

brian, Houston

Liked: Property conditions & facilities
Nice Little Stay
It was a nice little stay. Close to shopping and restaurants. So it was a nice little stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
good place to stay
good, clean, & quiet stay

2/10 Terrible

Pimp Motel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Pimp Motel, Greenspoint

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for one night stands.
If you go to Houston on a buisness trip this hotel would not be the right one. This is a pimp hotel. Something with one night stands.

2/10 Terrible

Relocation to HOU., Houston

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One star service at three star price.
This is a one star hotel at a three star price. I stayed in this hotel for three days. My first day I saw bread crumbs on the carpet. They never vacuum the carpets. Those crumbs were there during the course of my stay. After three day I moved to Days Inn few blocks down that offered better service and better rates.

4/10 Poor

Harold

Disliked: Property conditions & facilities, room comfort
Location close to airport
The price was cheap and the accommodations reflected the price.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Daddie O

Liked: Room comfort
Great short stay
Great stay with no problems. microwave, fridge and flat screen TV with a big room was well worth every dollar.

8/10 Good

Lisa, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jacuzzi Suite!
Loved the jacuzzi in the room. The room was nice and clean, I was so comfortable I could have lived in that room! I will definitely come back!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Worst Motel In Texas.
The man behind the front desk didn't know what he was doing or understand my requests. He originally put me in the Amazon Room, which is exactly what it sounds like, before agreeing to move me over to a more traditional room. Either way, they were both gross. Grimy, stained furniture. Filthy carpet. The lock on one door was broken. No bedside lamps. This is NOT a family hotel. It is not a safe facility or a safe area. I found a used razor blade outside my door. I have never had a worse experience in any place I've stayed, and I could not wait to get out of there. If (literally) every other hotel in Houston hadn't already been filled to capacity, there is no way I would have stayed there. Never again.

4/10 Poor

Ron, Denver

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT GOOD
I was in Houston at the same time as a big Oil & Gas conference. There were no other hotel rooms in the area available. But, I know why this hotel still had rooms available. The room was tolerable. It wasn't all that clean. The hotel manager stays behind a locked glass room, like to see at some service stations. It was big deal to get an iron and iron board. The iron had all kinds of junk in the water container.....made me not want drink the water, and the iron board had a cola stain on it. And that was supposedly the best they had. if it came down to sleeping in my car and staying at this place.....ahh...I'd flip a coin.

2/10 Terrible

I slept on a rock.

Disliked: Cleanliness, room comfort
Breakfast brought to you by Sam's club.
Hard Beds Breakfast brought to you via Sam's Club by prepackaged muffins. My wife has bites which are indicative of bed bugs. Straight in a row across the arm. I have pictures. Wireless network connection was poor even thought they had 5 hubs. Niether was over a bar and we had to settle for connecting to the wall thus we could only use one of our two laptops.

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena relación calidad y precio. Cerca del aeropuerto, el transporte público te deja a dos calles del hotel
Stayed 2 nights in Feb 2024

10/10 Excellent

Ana María

Liked: Cleanliness, staff & service, property conditions & facilities
Mi estancia fue una experiencia maravillosa realmente lo recomiendo muy buen servicio todo el personal muy serviciales,sus cuartos muy limpios todo en orden te sentirás como en casa…
Stayed 1 night in Jul 2022

10/10 Excellent

Jen, Köln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 Night Layover
We only spend a couple of hours here as we had a 8 hour layover at the Houston Airport. The room was very big and the bed was compfortable. The staff was very nice and made us coffee for our early Departure, as we left way to early for breakfast. I would definatelly recommend it for a layover at the Airport, as this is a Million times better than sleeping on the Floor, but for a vacation in Houston I would say that it is too far away from the City and therefor not a good choice for that.
Stayed 1 night in Jul 2018

4/10 Poor

Juliette

Disliked: Staff & service, property conditions & facilities
J'ai sejourne dans cet hotel le temps d'une escale d'une nuit. A notre arrivee a 1ham le receptionniste ne trouvait pas ma reservation ... Nous etipns epuisee et cela a prit une trentaine de minute. J'ai du contacter le site de reservation etc ... La chambre etait bien. Le lit confortable. Le petit dejeuner etait une vrai blague (ils DOIVENT enlever de leur annoncer qu'il est inclus) : cafe, 3 bananes et des gateaux sucres de style joe louis au bleuet. Inmangeable selon nous pour un petit dejeuner.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort