Desk, blackout curtains, iron/ironing board, rollaway beds

Reviews of Comfort Inn & Suites Houma

2.5 out of 5
Comfort Inn & Suites Houma
1530 Martin Luther King Blvd, Houma, LA

Reviews

8.2

Very good

Rating 10 - Excellent. 93 out of 189 reviews" "
Rating 8 - Good. 53 out of 189 reviews" "
Rating 6 - Okay. 18 out of 189 reviews" "
Rating 4 - Poor. 16 out of 189 reviews" "
Rating 2 - Terrible. 9 out of 189 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for the night. Price to comfortably is on point . Definitely will be go to place when i am in area .
Stayed 1 night in Mar 2024
Response from Midge P. on 25 Mar 2024
Wonderful to hear! Thanks for staying and sharing your opinions of our hotel with others. We look forward to your next stay with us at our Houma hotel.

2/10 Terrible

Brad

Travelled with family and small children
I booked because of the indoor pool as it’s posted and pics show but it was not an inside pool. And I got a knock on my door from a rude neighbor demanding I turn the tv down and it was only on 16.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 11 Mar 2024
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

10/10 Excellent

Lashonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was excellent !!
Stayed 2 nights in Mar 2024
Response from Midge P. on 4 Mar 2024
Excellent, Thanks for noticing!

8/10 Good

Lee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was a big part of choosing this property...but breakfast was a disappointment. Watery microwave eggs, that I watched the staff make and pour water off of them from a pan into the trash. Coffee was bitter and not good. Other than the breakfast...everything else about the stay was EXCELLENT!!!
Stayed 2 nights in Feb 2024
Response from Midge P. on 28 Feb 2024
So sorry to hear that we failed to exceed your expectations with our complimentary breakfast. We wish you safe travels.

10/10 Excellent

Jia Hao

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated. Clean and comfortable
Stayed 1 night in Feb 2024
Response from Midge P. on 16 Feb 2024
Thanks so much for letting others know about our clean. comfortable, and newly renovated Houma hotel. We hope to have you come back again real soon.

10/10 Excellent

Leo

Stayed 1 night in Feb 2024
Response from Midge P. on 20 Mar 2024
Thanks for the five star review! We appreciate you Leo and look forward to your return to our Houma hotel soon.

10/10 Excellent

Jantill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quit and close to a lot of stores
Stayed 1 night in Jan 2024
Response from Midge P. on 1 Feb 2024
Wonderful, Thanks so much!!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything with the hotel was amazing. Other than the TV did not work correctly because they use the choice TVs low water pressure and no hot water
Stayed 2 nights in Dec 2023
Response from Midge P. on 27 Dec 2023
Thanks for staying and letting us know how we can improve our hotel for future stays. We hope that you will give us another opportunity in the future to welcome you.

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find and get in and out of traffic.
Stayed 1 night in Dec 2023
Response from Midge P. on 27 Dec 2023
Wonderful to hear that you enjoyed your stay with us. We hope to have you stay with us again soon.

8/10 Good

Marsha A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Midge P. on 27 Dec 2023
Thanks for staying and recommending!

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Midge P. on 27 Dec 2023
Thanks for the 10 star review of our hotel. We appreciate you and hope to have you stay with us again in the future.

10/10 Excellent

LaToya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly front desk associates and housekeepers were nice as well.
Stayed 2 nights in Dec 2023
Response from Midge P. on 11 Dec 2023
Wonderful, Thank you for the 10 stars! We appreciate you.

8/10 Good

TRACY DANG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent except the pillows.
Stayed 1 night in Dec 2023
Response from Midge P. on 11 Dec 2023
Thanks for staying and recommending our hotel, we are sorry to hear that we failed to exceed your expectations in every aspect.

10/10 Excellent

Blanca

Stayed 2 nights in Dec 2023
Response from Midge P. on 11 Dec 2023
Thank you for the five star review of our hotel!

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Midge P. on 8 Dec 2023
Thanks for the 10 star review of our hotel!

8/10 Good

Way

Liked: Cleanliness, staff & service
.
Response from Midge P. on 9 Feb 2024
Thanks for staying and reviewing.

4/10 Poor

Joe

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check out
Nothing against the hotel because they didn't do anything wrong but your website and the confirmation email stated check out was at noon yet the front desk called at 11:30 saying I had to check out by 11:00. That was extremely inconvenient especially considering I was in the middle of a conference call at work
Stayed 1 night in Dec 2023
Response from Midge P. on 8 Dec 2023
So sorry that this occurred during your stay please know that we are looking into this matter immediately and will correct any discrepancies. Thanks for letting us know.

2/10 Terrible

Melissa

Stayed 1 night in Dec 2023
Response from Midge P. on 27 Dec 2023
Thanks for the feedback, please know that we will use this to make improvements.

10/10 Excellent

Kelcy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Midge P. on 5 Dec 2023
Thanks for staying and recommending! We appreciate you and hope to have you stay with us again soon.

2/10 Terrible

Frederick

Stayed 3 nights in Nov 2023
Response from Midge P. on 5 Dec 2023
Thanks for staying, we appreciate your feedback.

10/10 Excellent

Tracey

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Very clean and modern hotel.
Stayed 1 night in Nov 2023
Response from Midge P. on 5 Dec 2023
Wonderful, Thank you for the five star review of our hotel.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Midge P. on 5 Dec 2023
Thanks for the great review! Hope to welcome you back to our hotel again soon.

10/10 Excellent

Keyon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay upgrade breakfast and o boy
Stayed 2 nights in Nov 2023
Response from Midge P. on 26 Nov 2023
Thanks for staying and recommending. We appreciate you.

4/10 Poor

richard

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staff couldn’t care less
Arrived to check in at 3.30 to chaotic scenes, as there were people waiting to check in, as roomed weren’t ready. I finally got in my room at 4,45. The coffee machine, fridge and microwave didn’t work, but air worked out the appliances were OK, but the power point into which they were plugged was not. The aircon unit didn’t turn off. I told a man at the desk of the fault in the room, he really couldn’t care less, and didn’t register it as something that should concern him at all. At checkout, the woman asked how was my stay,..I replied “not good”. She didn’t even have the skills/courtesy to ask why, or how could things be done better. Awful customer service. Breakfast was basic, but the rooms were well decorated.
Stayed 1 night in Nov 2023
Response from Midge P. on 26 Nov 2023
Thanks for your feedback, we are sorry to hear that we failed to exceed your expectations while a guest of our hotel and our city. We hope to have a chance to redeem ourselves in the future.

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Midge P. on 26 Nov 2023
Thanks for staying and reviewing!

4/10 Poor

Teriaz

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2023
Response from Midge P. on 26 Nov 2023
Thanks for giving us the opportunity to host you.

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding
Stayed 4 nights in Nov 2023
Response from Midge P. on 26 Nov 2023
Thanks so much!

10/10 Excellent

Chosen Carvin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean renovated and spacious room. We had everything we needed for a comfortable visit. Breakfast was nice. Staff was very friendly and helpful!
Stayed 2 nights in Nov 2023
Response from Midge P. on 26 Nov 2023
Wonderful to hear! We value your opinion and are glad that you shared it with us.

10/10 Excellent

Sherry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an overall great place to stay at very nice hotel
Stayed 1 night in Nov 2023
Response from Midge P. on 26 Nov 2023
Thanks for staying and letting others know how much you enjoyed our hotel.

2/10 Terrible

Jay, Houma

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were not properly cleaned as I found a roach in the bathroom upon arrival. Upon checkout, the hotel clerk called and stated I left a shoe under the bed which was not my shoe, leading me to believe the room was not properly cleaned upon arrival. The room was overall muggy and we have to request a dehumidifier, which was extremely loud and the hose was set in the sink to drain (unsanitary). For the price of this room, I expected much more...at least a clean room. I feel congested after staying in this room and believe it was the overall condition of the room and hotel that caused it. One last thing, I was notified two days prior to arrival that the hotel would be under renovation. This late notification caused other hotels to be unavailable, forcing me to stay at this hotel. I DO NOT recommend this hotel to anyone.
Stayed 3 nights in Oct 2020
Response from GM on 26 Oct 2020
Thank you for your honest feedback.

10/10 Excellent

Tina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from GM on 13 Oct 2020
Good morning Tina, Thank you for choosing to stay with us and giving us a great score. We hope you choose to stay with us again the next time you are in the Houma area

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked with this hotel because it was nice and I stayed there before but when I checked in they asked me to pay 20 extra dollars and I asked if it was on the website he said no I said I didn't think so then I asked if they had breakfast he said just pick up things like fruit or cereal I said ok so I checked in and I get a room and the tv wasn't working I called the front desk to ask him what was wrong with it he tells me oh yeah we been having problems with some of the TV's I said well what I'm suppose to do because I'm not about to jump sit in here like this so he changed my room
Stayed 1 night in Oct 2020
Response from GM on 6 Oct 2020
Good morning and thank you for choosing to stay with us during your recent travels to Houma. I sincerely apologize about the tv issue this has been addressed. The $20 is an incidental authorization hold that every guest has at check in. This hold is so guest can charge things from the market to their rooms if they wish to do so. Any amount not used is always refunded 3 to 5 business days after check out. We hope you choose to stay with us again the next time you are in the Houma area.

4/10 Poor

Alexis

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020
Response from GM on 19 Aug 2020
Thank you for choosing to stay with us.

6/10 Okay

Robert, Kennesaw

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It wasn't the best.i didn't get the room I had reservations for. I was put in a room that wasnt done being renovated and looked bad.hopefully if i stay there again it be better.
Stayed 1 night in Aug 2020
Response from GM on 17 Aug 2020
Thank you for choosing to stay with us. We are working hard on getting the hotel renovated. We hope you choose to stay with us again should your travels bring you back to the Houma area!

4/10 Poor

Laura

Travelled with family
Disliked: Cleanliness
Gross and UNSAFE!!
The entire hotel including lobby, hallways, pool area were filthy. It was very apparent that during a PANDEMIC the hotel is not only NOT cleaning but certainly not disinfecting anything. Our room was decent but after seeing the rest of the hotel I disinfected our room on my own. Throughout our stay there was food on the floors all over the place including chicken bones, yep I said chicken bones in the pool area the entire weekend so obviously that area was never cleaned. Mask wearing was not enforced... EVER. Will never stay there again and would NEVER recommend. Gross and unsafe during a worldwide Pandemic.
Stayed 2 nights in Jul 2020
Response from GM on 31 Jul 2020
Attention to detail is key to a enjoyable experience. I sincerely apologize that your experience at our hotel was not up to standard. I do expect all employees and guest to wear mask in all public areas of the hotel and follow all safety and health guidelines in accordance with State and Federal regulations in dealing with Covid-19. I appreciate you bringing these situations to my attention. Hope you had a safe trip home. Have a great day and stay safe!

2/10 Terrible

Philip

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommended as of 7/12/2020
Smells disgusting. Bathroom shakes like there is a machine on top of it. Water all over the floor and in the elevator every time you leave your room.
Stayed 3 nights in Jul 2020
Response from Amy on 13 Jul 2020
Thank you for choosing to stay with us. I do apologize that your experience was not to your satisfaction.

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2020
Response from Amy on 13 Jul 2020
Thank you for choosing to stay with us during your recent travels to Houma

6/10 Okay

Levita

Travelled with family
Disliked: Property conditions & facilities
Not too great
The service was not great and the overall condition of our room was dated and not very well kept.... I think this whole covid 19 thing and this property just recently being reopened and change of ownership had a big influence on this...
Stayed 6 nights in Jun 2020
Response from Amy on 8 Jul 2020
Thank you for choosing to stay with us during your recent travels to Houma. I regret to hear that your stay was not up to your standards. We hope you choose to stay with us again the next time your travels bring you back to the Houma area.

4/10 Poor

tim

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a roof for the night
The first day, young lady worked hard to get me set, the next morning, different employee was inattentive and i was staying a 2nd day paid for by my employer, she told me she couldnt keep me in the same room because my employer booked two fill size as opposed to the king i had the first night although they were the same rate. Made little sense
Stayed 1 night in Jul 2020
Response from Amy on 8 Jul 2020
Good morning Tim. Thank you for choosing to stay with us during your recent travels to Houma. I do apologize about the room change and any inconvenience that this may have caused you. We hope you decide to stay with us again in the future should your travels bring you back to the Houma area.

4/10 Poor

Scott

Travelled with family
Elevator did not work and was missing the first floor button. Neighboring rooms were very noisy and the whole hotel smelled like mold. Bathroom was very clean
Stayed 2 nights in Jul 2020
Response from Amy on 6 Jul 2020
Thank you for choosing to stay with us. I apologize that your stay was not satisfactory. We hope you choose to give us another change should your travels bring you back to the Houma area.

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2020
Response from Amy on 13 Jul 2020
Thank you for choosing to stay with us during your recent travels to Houma

4/10 Poor

Carmen

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was dirty ..... bathroom was disgusting No breakfast very disappointing
Stayed 2 nights in Jun 2020
Response from Midge P. on 6 Jul 2020
Thanks for the feedback.

6/10 Okay

Stacy

Travelled with family
Liked: Staff & service
Meh
There was a musty smell in hallways, rooms are small, in fair condition. Door locks were hard to get to open as they need to be fixed or replaced. Staff was nice and helpful.
Stayed 2 nights in Mar 2020

10/10 Excellent

Theledia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020
Response from Midge P. on 27 Mar 2020
Thanks for the 10 stars!

10/10 Excellent

Carolyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to places I had to go to. On the negative side of the room, I am handicapped. The toilet was so low to the floor I had a very difficult time using. Handicapped toilets should be installed in the bathroom for handicapped people.
Stayed 2 nights in Feb 2020
Response from Midge P. on 27 Mar 2020
Thanks for the five star review!

8/10 Good

Kristi, Lafayette, La

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Convenient location, close to everything. The hotel Could use a little updating with decor but overall good stay.
Stayed 1 night in Feb 2020
Response from Midge P. on 27 Mar 2020
Thanks for the review!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Feb 2020
Response from Midge P. on 27 Mar 2020
Thanks for staying!

10/10 Excellent

Houma, Louisiana

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient- right down the street from my meeting place
Stayed 2 nights in Feb 2020
Response from Midge P. on 27 Mar 2020
Thanks for the 5 stars!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very nice room and nice amenities for the price
Stayed 1 night in Jan 2020
Response from Midge P. on 27 Mar 2020
Thanks for staying and recommending!

6/10 Okay

Manuel

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Dirty rooms
Plumbing no working Dirty room they never vacumm or clean the bathtub Smelly room
Stayed 1 night in Jan 2020