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staff were friendly, room was clean but no coffee pot in room, couldn't get safe to work, breakfast was a joke, i find the price for a room was to high for the aminity offered.
John
Stayed 1 night in Apr 2024
4/10 Poor
GAY
Travelled with family
22 Apr 2024
Disliked: Amenities
WE ARRIVED AT NOON AND CHECKIN IS AT 3. I HAD TO PAY $14 IF I WANTED TO GET IN THE ROOM WHEN I ARRIVED. OBVIOUSLY THE ROOM WAS READY. WHY DID I HAVE TO PAY EXTRA?? I HAVE NEVER HAD THAT HAPPEN IN ALL MY TRAVELS. EITHER THE ROOM IS READY OR NOT WHEN YOU GET THERE.
BREAKFAST WAS VERY MINIMAL. WAFFLES, FRUIT, CEREAL AND CEREAL BARS.
IF I EVER FIND MYSELF THERE AGAIN I WOULD NOT USE THAT HOTEL
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you found your room clean and that shopping was conveniently located nearby. Your satisfaction is important to us, and we appreciate your review. If there are any areas where you feel we could improve and earn that extra star, please feel free to let us know. We hope to welcome you back for an even better experience in the future!Sincerely, Hotel Manager
This is a $69.99/ night property. Rooms smelled of mold. Toilet auto fill didn’t work so we kept the tank lid off and hit the filler to get it started. Continental breakfast was a waffle maker and cereal bar. Wish I would have taken a picture because half the Waffle maker was so hot it made the waffle a crispy crumble. The other half had a gooey uncooked middle. Cereal might have been 2 months opened. Friendly staff. Nice area around this. Poor hotel quality.
The property was well maintained and affordable. The room was damp form the air conditioning, but very clean and comfortable. The management and staff was great!
Property was conveniently located and staff was very accommodating.
Keith
Stayed 4 nights in Jan 2024
Response from Manager on 4 Feb 2024
Dear Keith,Thank you so much for taking the time to leave us a perfect 5-star review! It truly means a lot to our team to hear that you enjoyed your stay with us while in Thibodaux.We're particularly happy to know that you found our location convenient and our staff accommodating. We strive to offer both for all our guests, making their experience as comfortable and enjoyable as possible.We appreciate you highlighting these aspects of your stay, as they can be very important factors for travelers choosing a hotel near Thibodaux. Your kind words will definitely encourage others to consider staying with us!Thank you again for choosing Days Inn Hotel in Thibodaux and for your wonderful review. We hope to welcome you back soon!Sincerely,The Team at Days Inn Hotel - Thibodaux
6/10 Okay
Verified traveller
Travelled with family
19 Jan 2024
Disliked: Room comfort
Decent for the price
Decent hotel for the price. The updates/renovations are nice, but still a ways to go to improve the overall feel of the hotel.
Verified traveller
Stayed 2 nights in Jan 2024
Response from Manager on 4 Feb 2024
Dear Guest,Thank you for taking the time to leave us your feedback. While we're happy to hear you found our pricing competitive and the renovations pleasing, we understand that the overall experience fell short of your expectations. Your feedback is extremely valuable to us, and we appreciate you bringing it to our attention.We take pride in creating a comfortable and enjoyable environment for our guests, and we apologize that we didn't quite hit the mark this time. Your comment about the overall feel of the hotel is something we're taking seriously, and we assure you that our team is committed to making improvements. We're constantly working on renovations and enhancements, and your input will be instrumental in guiding our future efforts.Thank you again for your feedback. We truly appreciate you choosing our hotel, and we hope to have the opportunity to exceed your expectations on a future visit. Rest assured, our team will be working even harder to create a more positive and memorable experience to enhance your experience for next time.Sincerely,
Response from The Team at Days Inn Hotel in Thibodaux on 4 Feb 2024
Dear Vano,We were thrilled to see your outstanding 5-star review of your recent stay at Days Inn in Thibodaux! While you didn't leave any specific comments, a perfect score speaks volumes, and we want to express our sincere gratitude for choosing us.Guest satisfaction is our top priority, and knowing you had an impeccable experience motivates our team to continue providing exceptional service and comfortable accommodations. We strive to offer nice, clean, comfortable rooms along with great smile with every service no matter it is day or late night, and your perfect rating tells us we're achieving that goal.We hope to see you soon again for your future travels as you visit Thibodaux area.Thank you again for choosing Days Inn in Thibodaux and for your perfect rating means a world to our team.We hope to welcome you back soon!Sincerely,
Dear Amy,Thank you for taking the time to share your feedback.We appreciate all our guests' thoughts and concerns, as they help us improve and provide the best possible experience for everyone.We're happy to hear you found some aspects of your stay enjoyable, but our entire team sincerely apologize as it seems we fell short of your expectations.We take guest feedback seriously and are committed to continuous improvement. Our team is working now to improve our services so by the time you visit us next time you will see the difference and we ensure you will have an even better experience.Thank you again for your feedback, Amy. We hope you'll consider giving us another chance in the future.Sincerely,
Dear James,Thank you for your kind words. We're delighted to hear that you experienced excellent customer service during your stay. Your satisfaction is our top priority, and we look forward to welcoming you back for another outstanding experience in the future.Sincerely, Hotel Manager
Dear Michael,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soonSincerely, Hotel Manager
Dear Cordell,Thank you for your nice comment. It has been a great pleasure having you as our valued guest. We are immensely grateful for your appreciation. We are delighted to read that you enjoyed the friendly service delivery extended to you by the team. We look forward to the pleasure of serving you during future stays with us.Sincerely, Hotel Manager
4/10 Poor
Darren
Travelled with family, Travelled with family and small children
Bathroom was not clean. Tub/shower area was very dirty
Darren
Stayed 3 nights in Dec 2023
Response from Hotel Manager on 1 Jan 2024
Dear Darren,We sincerely apologize for the cleanliness issue you encountered in the bathroom. This falls short of our standards, and we appreciate you bringing it to our attention. Rest assured, we will address this matter promptly to ensure a more pleasant experience for our guests. Thank you for your understanding, and we hope to have the opportunity to make it right during your next visit.Sincerely, Hotel Manager
Dear Guest,Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivates us to serve better. Look forward to welcoming you again.Sincerely, Hotel Manager
Worst stay ive had air-conditioning made noises all night to much noise in the halls over all very bad night
Donald
Stayed 1 night in Dec 2023
Response from Hotel Manager on 26 Dec 2023
Dear Donald,We're truly sorry to hear about your disappointing experience during your recent stay. Your comfort is paramount, and we apologize for the disturbances caused by the air-conditioning and noise in the halls. Your feedback has been shared with our team for immediate attention and improvement. We hope for the chance to regain your trust and provide you with a much better stay in the future.Sincerely, Hotel Manager
My stay was great I was able to get a good nights sleep everything was clean and receptionist was very nice her name was Michelle.
Whitley
Stayed 1 night in Dec 2023
Response from Hotel Manager. on 21 Dec 2023
Dear Whitley,Thank you for your great feedback. We're thrilled to hear that your stay was great and that you were able to get a good night's sleep. It's wonderful to know that everything was clean and that Michelle, the receptionist, provided excellent service. We'll make sure to pass along your compliments to her. We look forward to hosting you again for another positive experience. Sincerely, Hotel Manager
10/10 Excellent
Gwen
18 Dec 2023
Gwen
Stayed 1 night in Dec 2023
Response from Hotel Manager on 20 Dec 2023
Dear Guest,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager
Dear Sue,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager
The air does not work for individual room setting.. it was a heavy damp heat... the lighting is so dim
BIANCA A
Stayed 2 nights in Dec 2023
Response from Hotel Manager on 12 Dec 2023
Dear Guest,We apologize for the inconvenience you experienced with the air conditioning and lighting in your room. Your feedback is important, and we'll work to address these issues promptly to enhance the overall comfort of our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a more comfortable stay in the future.Sincerely, Hotel Manager
Dear Guest,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely, Hotel Manager
Dear Darleen,Thank you for your stay. We are thrilled to hear that you had a great stay! We are privileged to serve clients like you. Compliments from guests like you motivate us further. Please do visit us again for a superior experience. Sincerely, Hotel Manager
4/10 Poor
Robert
25 Nov 2023
Disliked: Property conditions & facilities
Cheap, good bed. Room lacked phone and had a broken hair dryer
Robert
Stayed 4 nights in Nov 2023
Response from Hotel Manager on 29 Nov 2023
Dear Robert,We are sorry to hear about the issues you encountered during your stay. Your feedback regarding the lack of a phone and the broken hair dryer in your room is concerning, and we apologize for any inconvenience caused. We'll address these issues immediately to ensure a more comfortable experience for our guests in the future. We appreciate your understanding and hope to provide a more satisfying experience during your next visit.Sincerely, Hotel Manager
Dear Julie,Thank you for your positive feedback. We're thrilled that you found our hotel very clean and that our staff provided you with an amazing experience. We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the opportunity to welcome you back in the future. Sincerely, Hotel Manager
10/10 Excellent
Tamara
12 Nov 2023
Tamara
Stayed 2 nights in Nov 2023
Response from Hotel Manager on 13 Nov 2023
Dear Guest,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely, Hotel Manager
Dear Nikia,Thanks for the stay and great feedback. It is encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again.Sincerely, Hotel Manager
This is a fantastic place to stay in Thibodeaux. The customer service that I experienced was far beyond every expectations. I arrived very late at night and was warmly welcomed; so much was done to accommodate my needs . The hotel is clean and modern, and the beds very comfortable. It’s also very quiet and safe, although it’s surrounded by restaurants and anything else that you may need.
Raffaella
Stayed 2 nights in Nov 2023
Response from Hotel Manager on 13 Nov 2023
Dear Raffaella,Thank you very much for your stay and the wow feedback. We are excited to read such a wonderful comment about your stay. It is heartening to hear the satisfaction of our guests. The entire hotel team will be looking forward to welcoming you back soon. Sincerely, Hotel Manager
10/10 Excellent
Robert
10 Nov 2023
Robert
Stayed 11 nights in Oct 2023
Response from Hotel Manager on 1 Dec 2023
Dear Robert,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager
8/10 Good
Tramaine
6 Nov 2023
Tramaine
Stayed 5 nights in Oct 2023
Response from Hotel Manager on 29 Nov 2023
Dear Tramaine,Thank you for posting the review. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager
10/10 Excellent
Denis
Travelled with family
3 Nov 2023
Staff was very nice and helpful
Denis
Stayed 1 night in Oct 2023
Response from Hotel Manager on 3 Nov 2023
Dear Denis,Thank you for your stay. We're delighted to hear that our staff made a positive impression on your stay. Our staff indeed put their heart completely into what they do for the guests. We are happy that they could win your trust. We will pass your lovely message on to the staff. We look forward to welcoming you again.Sincerely,Hotel Manager
2/10 Terrible
Wesley
29 Oct 2023
Wesley
Stayed 1 night in Oct 2023
Response from Hotel Manager on 20 Nov 2023
Dear Guest,Thanks for the stay but sad to see the single rating. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
The room was dirty, there were spots on the wall, film on the window and black mold in the bathroom. Although the reservation was for 3 adults, we only had 2 towels and had to request additional towels. We ended up canceling the reservation. We would NOT recommend staying at this hotel.
Verified traveller
Stayed 1 night in Oct 2023
Response from Hotel Manager on 25 Oct 2023
Dear Guest,Thanks for the feedback. We regret the unpleasant experience you had during your stay with us. This is not what we want to provide to our guests. I have noted the issues highlighted by you and will get them resolved by the concerned team. Hope you will give us yet another opportunity to serve you better in the future. Sincerely,Hotel Manager
Dear Tremika,Thank you for your positive feedback. We're pleased to hear that you had a very good experience at the hotel. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Manager
4/10 Poor
Kerry
Travelled with family
21 Oct 2023
Disliked: Amenities
Your breakfast leaves a lot to desire. No bread, no eggs, no sausage, no juices. A waffle and cereal and a few fruits are not a breakfast for the price you are charging. We will not use Days Inn in Thibodaux again.
Kerry
Stayed 1 night in Oct 2023
Response from Hotel Manager on 23 Oct 2023
Dear Kerry,Thank you for visiting and providing feedback. We are really sorry for the breakfast issue and forwarded your concerns to the management for review. We use feedback from guests to improve our services. You can expect an even better stay the next time. Request your understanding and continued patronage.Sincerely,Hotel Manager
Staff was very friendly. Breakfast was decent. Rooms were clean. Would stay here again.
Caitlin
Stayed 1 night in Oct 2023
Response from Hotel Manager on 23 Oct 2023
Dear Caitlin,Thank you very much for your stay. We are so pleased that you will stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We look forward to welcoming you back in the future. Sincerely,Hotel Manager
Horrible odor in the rooms. Looked at three rooms and all were bad. We had to cancel because of the smell and still got penalized one nights stay for cancelling. Later on we saw police at the hotel dealing with a disturbance. Very low end hotel.
Markus
Stayed 2 nights in Oct 2023
Response from Hotel Manager on 28 Oct 2023
Dear Markus,Thank you for the feedback. We deeply regret the unsatisfactory experience you had on your recent stay. We extend our sincerest apologies for the cleanliness issues you faced in your room. Rest assured, we are committed to thoroughly investigating these concerns and implementing necessary improvements to prevent such incidents in the future. We hope you will visit again soon.Sincerely,Hotel Manager
My wife and I were there to watch the Nicholls St. game. The location was too far from the stadium and near all eateries, very easy to get to. The place was clean and staff were friendly. The only issue we had was the A/C unit was EXTREMELY loud. Any time it cut on it was ridiculous. My wife didn't get any real rest due to that, but I slept like a baby so take from that what you will. If the A/C unit was jacked up then I would have zero complaints at all...purchase with confidence.
Joshua
Stayed 1 night in Oct 2023
Response from Hotel Manager on 16 Oct 2023
Dear Joshua,Thank you for your wonderful feedback. It's great to hear that you found the location convenient and close to eateries, the place is clean, and the staff is friendly. At the same time, we are sorry for the issues related to amenities that didn't meet your expectations. We have informed the maintenance department. We will surely work on it. The entire hotel team will be looking forward to welcoming you back soon. Sincerely, Hotel Manager
6/10 Okay
Linda
Business traveller
12 Oct 2023
Liked: Cleanliness
Not so great experience 🙌
The check in was over fifteen minutes only one person was on duty
People were complaining and no supervisor was on site
The room had an unpleasant smell from the refrigerator
Linda
Stayed 1 night in Oct 2023
Response from Hotel Manager on 14 Oct 2023
Dear Linda,Thank you for your stay. We apologize for any discomfort you experienced with the hard beds and the stained tub during your stay. You can be sure that we’re changing and improving the hotel all the time to better satisfy guests. Nothing is more important than a great guest experience. I hope you’ll give us another try in the future.Sincerely, Hotel Manager.
Dear Carl,Thank you for your positive feedback! We're delighted to hear that you had a good experience during your stay with us. Providing a pleasant experience for our guests is our top priority, and we're glad that we met your expectations. We look forward to welcoming you back again soon.Sincerely,Hotel Manager
Dear Daniel,Thank you for your feedback. We're thrilled to hear that you had a great, quiet stay at a great price. We aim to provide a comfortable and affordable experience for our guests. Your positive feedback is much appreciated, and we look forward to welcoming you back in the future.Sincerely,Hotel Manager
Dear Guest,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely,Hotel Manager
Room was comfortable and quiet. Only negative is the breakfast or lack of choices. Waffles, cereal, and oranges, thats it.
Thomas
Stayed 1 night in Sep 2023
Response from Hotel Manager. on 2 Oct 2023
Dear Thomas,The room cleanliness issues you encountered have been addressed with our housekeeping team and we will improve our process to ensure to reach the highest standards, Housekeeping staff received additional training in the level of cleanliness required of them as our employees. We’re involved in a continuous improvement process aimed at making this hotel better than ever before, and we’ll use your feedback to help us improve.Sincerely,Hotel Manager
Beds were comfortable. It was very quiet. Only complaint is that there was no butter for the waffles so I did not get breakfast.
Donna
Stayed 1 night in Sep 2023
Response from Hotel Manager on 1 Oct 2023
Dear Guest,Thank you for your feedback regarding your recent stay. We're pleased to know that you found our beds comfortable and enjoyed the quiet atmosphere. However, we apologize for the inconvenience of not having butter for your waffles during breakfast. We'll review our breakfast offerings to ensure a more complete selection in the future. Your comments are valuable, and we hope to have the opportunity to provide you with an even more enjoyable experience on your next visit.Sincerely,Hotel Manager