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Reviews of Best Western La Place Inn

2.5 out of 5
Best Western La Place Inn
4289 Main Street, LaPlace, LA

Reviews

8.2

Very good

Rating 10 - Excellent. 265 out of 625 reviews" "
Rating 8 - Good. 218 out of 625 reviews" "
Rating 6 - Okay. 84 out of 625 reviews" "
Rating 4 - Poor. 27 out of 625 reviews" "
Rating 2 - Terrible. 31 out of 625 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Angela

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like how they text you and let you know that room has been cleaned and ready when you get there. The staff was really friendly. I just wish they had a better selection of breakfast but what we ate was good.
Stayed 2 nights in Mar 2024

6/10 Okay

Shyra

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Alvarez

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was very sweet and the room was beautiful with a kitchenette. 10/10 highly recommend.
Stayed 3 nights in Feb 2024

8/10 Good

N Kalyan Chakravarthy

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 1 night in Feb 2024

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It seemed like it may not have been in the best neighborhood. Not being from Louisiana its hard to know the areas when making reservations. It was conveniently located & very clean.
Stayed 3 nights in Feb 2024

10/10 Excellent

Rene

Stayed 1 night in Jan 2024

10/10 Excellent

Youngsun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!
Stayed 1 night in Dec 2023

10/10 Excellent

Marlon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great location
Stayed 1 night in Dec 2023

10/10 Excellent

Leamber, Grand Bay

Stayed 1 night in Dec 2023

8/10 Good

Virginia

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Ingruil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
My stay at BW Laplace Inn was amazing. Rooms are nice and the bed was comfortable. I wanted to get in the pool but it was a little to cool outside. I definitely will be staying again.
Stayed 1 night in Oct 2023

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was newly renovated. Stayed 4 nights in the king room with kitchenette. The room was spacious and had new appliances (microwave, full size refrigerator, electric stove top). All of the staff members were very friendly and helpful with recommendations for food and activities. Continental breakfast was fresh and hot every day and included a waffle maker, toast, muffins, eggs, bacon/sausage, yogurt, fruit, milk, juice bar, and coffee/tea.
Stayed 4 nights in Oct 2023
Response from Front Desk Clerk on 24 Oct 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Raven LewisGeneral ManagerBest Western La Place Inn

8/10 Good

Lakeisha

Stayed 1 night in Oct 2023
Response from Front Desk Clerk on 24 Oct 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Raven LewisGeneral ManagerBest Western La Place Inn

10/10 Excellent

Aubrey

Stayed 1 night in Sep 2023
Response from Front Desk Clerk on 9 Oct 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Raven LewisGeneral ManagerBest Western La Place Inn

4/10 Poor

Credrick

Travelled with family
Liked: Cleanliness, property conditions & facilities
Uncomfortable bed, noise all time of the night, loud music, people standing in front of your door talking loud not respecting the fact you are sleeping
Stayed 3 nights in Sep 2023
Response from Raven L on 12 Sept 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Raven LewisGeneral ManagerBest Western La Place Inn

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, comfortable bed, friendly staff, hot breakfast. The bad part is they don't promptly refund your deposit. It's been 22 days since checking out and I haven't received my deposit, ridiculous!
Response from Front Desk Clerk on 12 Sept 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Raven LewisGeneral ManagerBest Western La Place Inn

10/10 Excellent

Tyneshia

Stayed 1 night in Aug 2023
Response from Frontdesk Clerk on 2 Sept 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Raven LewisGeneral ManagerBest Western La Place Inn

8/10 Good

Christal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a nice clean hotel. Looks like they remodeled the property extensively (new beds/new pillows/ new showers/ toilets/ fridge). Hotel was perfect. We stayed here 3 nights. I would recommend this hotel however the only thing I did not like was the hotel put a 100$ hold on my debit card. Upon checkout, my card has a pending charge of 240$. I already paid Expedia in advance for my 3 night stay!!!! Oh god I'm scared as hell that I've been double charged. But I wanted to let yall know the actual hotel was very nice just beware about the hold situation.
Stayed 3 nights in Aug 2023
Response from Front Desk Clerk on 9 Aug 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely,Raven LewisGeneral ManagerBest Western La Place Inn

10/10 Excellent

Shelia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very accommodating kudos to staff and cleanliness will definitely stay again and recommend to friends! 2 thumbs up for Adrian and Ernest!
Stayed 2 nights in Aug 2023
Response from Front Desk Clerk on 9 Aug 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Raven LewisGeneral ManagerBest Western La Place Inn

6/10 Okay

Julius

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They stay was better than expected and peaceful. Price point was a little off versus driving 10 mins more to next available occupancy.
Stayed 2 nights in Jul 2023
Response from Front Desk Clerk on 27 Jul 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Thank you for letting us know about Occupancy differenceSincerely,Raven LewisGeneral ManagerBest Western La Place Inn

8/10 Good

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Front Desk Clerk on 23 Jul 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Raven LewisGeneral ManagerBest Western La Place Inn

10/10 Excellent

David

Travelled with partner
Liked: Property conditions & facilities
Nice
Stayed 1 night in Jul 2023
Response from Front Desk on 11 Jul 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Raven LewisGeneral ManagerBest Western La Place Inn

10/10 Excellent

Shelby

Stayed 1 night in Jul 2023
Response from Front Desk Clerk on 27 Jul 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Raven LewisGeneral ManagerBest Western La Place Inn

10/10 Excellent

Amber

New building. Stovetop and full refrigerator. Best breakfast out of 6 hotels we stayed in this summer.
Stayed 1 night in Jun 2023
Response from Teresita on 6 Jul 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Raven LewisGeneral ManagerBest Western La Place Inn

10/10 Excellent

Sean, Pine Bluff

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were awesome and the staff was very accommodating to our needs. The onky things the rooms didnt have was an iron but for everything offered that wasn't a problem. Ms. Adrienne (forgive me if spelling is wrong) and Earnest are top notch and I hope they know how pleased we all were.
Stayed 1 night in Jun 2023
Response from Front Desk on 14 Jun 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Raven LewisGeneral ManagerBest Western La Place Inn

6/10 Okay

Sade

Travelled with partner
Liked: Cleanliness, property conditions & facilities
N/A
Stayed 1 night in Feb 2023
Response from Front Desk on 13 Jun 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Raven LewisGeneral ManagerBest Western La Place Inn

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
front desk lady was amazing!
Stayed 1 night in May 2023
Response from Teresita on 21 May 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Raven LewisGeneral ManagerBest Western La Place Inn

8/10 Good

Micheal

Stayed 1 night in Apr 2023
Response from Front Desk on 21 May 2023
Thanks

10/10 Excellent

Trammel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sex
Awesome and sexy
Stayed 1 night in Apr 2023
Response from Teresita on 20 Apr 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Gleneshia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Teresita M on 20 Apr 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was awesome!!
Stayed 2 nights in Mar 2023

10/10 Excellent

LaQueena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pictures on Google does this place no justice. The staff was very friendly upon my arrival. The room was better than I expected. I got the King suite..I love everything about it. It has two televisions in case you have kids and don’t want to watch what they are watching. The beds are comfortable. Breakfast was good as well
Stayed 1 night in Mar 2023

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s good but could will be better
Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was very impressed with this hotel. It looks like a new hotel. The rooms were so clean. They don't have elevators, but that's the only thing I would add.
Stayed 2 nights in Feb 2023
Response from Front Desk Clerk Teresita on 21 Feb 2023
We thank you for your Feedback Glad you enjoyed your Stay be Safe and enjoy your Day

10/10 Excellent

Tityana

Stayed 2 nights in Feb 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just refurbished and awesome staff
Stayed 1 night in Feb 2023
Response from Front Desk Clerk Teresita on 21 Feb 2023
Thanks for your Feedback Glad you enjoyed your Stay be Safe and enjoy your Day

2/10 Terrible

Brock

Travelled with family
The property was closed for remodeling. Parking lot was empty and all buildings were empty. Yet they still accepted my reservation.
Response from 19075 on 11 Jan 2023
Thank you for choosing Best Western

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was completely closed. We need a refund.
Stayed 1 night in Dec 2022
Response from Khia on 15 Dec 2022
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Got to the property to check in and they’d been closed for a while for refurbishment. Had no problem taking my money for the booking though
Stayed 3 nights in Oct 2022
Response from Khia on 13 Oct 2022
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

Apollonia

Stayed 2 nights in Aug 2021

8/10 Good

Esther

Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean room
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean inside and out with a great breakfast options
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Would like a free room
Stayed 1 night in Aug 2021

8/10 Good

McKinley

Business traveller
Liked: Cleanliness, staff & service
Ok breakfast was great
Stayed 1 night in Aug 2021

2/10 Terrible

Victoria

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Beware
First of all, i rented the room because my long work hours and my need to bring my daughter to the airport very early, so I was in the position to only get about 5 hours of sleep, best case scenario. When i got to my room, the key card didn’t work, so I had to waste my precious time going back up to the lobby to get the key card reprogrammed. Then, I walked it to my non smoking room to be greeted by the stench of urine and cigarette smoke. The A/C was not blowing cold air, the ceiling fan did not work, I found someone else’s hair on the sheets and pillows and there was a moth family that only stayed away from me if I left the light on to occupy them. Needless to say, I didn’t get a wink of sleep and it was a complete waste of money. I should have just slept in my car.
Stayed 1 night in Aug 2021
Response from General Manager Ryan on 9 Aug 2021
Thanks for being our guest. We apologize for dropping the ball on your stay. We had other rooms we could have moved you. I you could please call hotel and speak with GM. Thanks in advance.

8/10 Good

Delores

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine for a quick nights stay on our way home from vacation
Stayed 1 night in Jul 2021
Response from General Manager Ryan on 9 Aug 2021
Thank you for being our guest and for your comments. Hope to see you soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and neat. The breakfast was great and the coffee was awesome!
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Easy assess on/off the Interstate. It’s very near the Truck Stop. Overall, convenient. Thanks Expedia.
Stayed 1 night in Jul 2021
Response from General Manager Ryan on 9 Aug 2021
Thanks for being our guest. We appreciate your response. Hope to see you again soon.

6/10 Okay

Tom

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jul 2021
Response from General Manager Ryan on 22 Jul 2021
Thank you for taking time to tell us about your stay. We hope you would come back and let us get it right the next time.