Ratings based on 144 Verified Reviews

3.7 out of 5
82% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Hereford

Clean and tidy hotel. Excellent value for money.

Posted 03-Feb-2018
Clean and tidy. Excellent value for money. Service was slow for the evening meal. However, I was in no rush and the food more than made up for it. Planning on stopping there again when I’m in the area.
4 out of 5
Recommended
for Everyone
by A verified traveller from Newark, DE, USA

Charming hotel and excellent staff

Posted 20-Nov-2017
Charming hotel in walking distance to historic Cathedral. The staff is excellent and was so catering. Our housekeeping staff even provided two US/ UK outlet converters, which was convenient and saved me a few dollars during our stay. The reception and other staff were always friendly and helpful. They made our stay very relaxing and enjoyable.
3 out of 5
by A verified traveller

Adequate room - nothing more.

Posted 16-Nov-2017 on Hotels
Due to budget restrictions, and the lateness of my booking this was not really an option. Its not in a great part of Peterborough and the hotel seems to be less of a business hotel and more of a place for workmen to stay over. Staff were good, the room was OK, but this place is really tired, carpets very badly stained throughout and in need of a good dose of modernisation. If I was a lone female, the area and the room cleanliness / upkeep would be a bit intimidating. Perfectly adequate just more expensive and less quality than you'd expect from a Travelodge or Premier Inn. A bit disappointing overall and I'm not sure you get what you pay for. Side note, television very intermittent, could have been atmospherics but not a great experience with reception.
4 out of 5
by Mark

This traveller left a rating score only Posted 03-Nov-2017 on Hotels
2 out of 5
by A verified traveller

This traveller left a rating score only Posted 24-Oct-2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller

Friendly hotel

Posted 16-Oct-2017
Pros: cost/free parking/location
Good location for events, free parking, easy walk into town and reasonable price, with friendly helpful staff.
4 out of 5
by A verified traveller

Nice stay and friendly stuff

Posted 09-Oct-2017 on Hotels
No lift and no stuff to help around. It was a nice stay but not cost effective
2 out of 5
by A verified traveller

Don't bother

Posted 01-Oct-2017 on Hotels
Reception staff not very helpful. All I wanted was a cup of ice! Turns out the ice machine was broken... poor customer service. The 3rd member of staff I asked said they would go get some( finally!), I asked to be notified when this did happen & I was not.
3 out of 5
Recommended
for Everyone
by A verified traveller from essex

Lovely halpful staff.

Posted 30-Sep-2017
Pros: The staff, comfy, clean, room.
Cons: The hotel has a 'tired' look. New carpets and being painted inside and out, is needed.
Location: Big drawback is that it is on a busy road. 10 minutes walk from town center. 20 mins walk from train and bus stations.
Even though I did not like the situation of the hotel, because of the busy road, I would return. The staff went out of their way to accomodate any requests I had and it was always done with a smile. I had a double room and though not big, it was very clean and comfortable. Being so close to the beautiful town center is ideal when you are on foot and we also made a day trip to Burghley House, which one of the staff recommended and it is well worth a visit.
3 out of 5
Recommended
for Everyone
by A verified traveller from bedford

Non smoking celebration

Posted 25-Sep-2017
That staff were lovely and the room was spacious and clean only prob was the mattress and pillows were very hard and uncomfortable so didn't get much sleep