Ratings based on 136 Verified Reviews

3.8 out of 5
82% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Newark, DE, USA

Charming hotel and excellent staff

Posted 20-Nov-2017
Charming hotel in walking distance to historic Cathedral. The staff is excellent and was so catering. Our housekeeping staff even provided two US/ UK outlet converters, which was convenient and saved me a few dollars during our stay. The reception and other staff were always friendly and helpful. They made our stay very relaxing and enjoyable.
4 out of 5
Recommended
for Everyone
by A verified traveller

Friendly hotel

Posted 16-Oct-2017
Pros: cost/free parking/location
Good location for events, free parking, easy walk into town and reasonable price, with friendly helpful staff.
3 out of 5
Recommended
for Everyone
by A verified traveller from essex

Lovely halpful staff.

Posted 30-Sep-2017
Pros: The staff, comfy, clean, room.
Cons: The hotel has a 'tired' look. New carpets and being painted inside and out, is needed.
Location: Big drawback is that it is on a busy road. 10 minutes walk from town center. 20 mins walk from train and bus stations.
Even though I did not like the situation of the hotel, because of the busy road, I would return. The staff went out of their way to accomodate any requests I had and it was always done with a smile. I had a double room and though not big, it was very clean and comfortable. Being so close to the beautiful town center is ideal when you are on foot and we also made a day trip to Burghley House, which one of the staff recommended and it is well worth a visit.
3 out of 5
Recommended
for Everyone
by A verified traveller from bedford

Non smoking celebration

Posted 25-Sep-2017
That staff were lovely and the room was spacious and clean only prob was the mattress and pillows were very hard and uncomfortable so didn't get much sleep
3 out of 5
by Stuart

Posted 14-Aug-2017 on Hotels
Distinctly average
4 out of 5
Recommended
for Everyone
by A verified traveller

No breakfast

Posted 06-Aug-2017
Was given information sheet on arrival, breakfast being served on Sunday 8am until 10am. We arrived at dining hall for 9.40 to be told they had stopped cooking. So no breakfast, we had paid for.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 05-Aug-2017 on Hotels
2 out of 5
Recommended
for Everyone
by A verified traveller from Norfolk

Needed somewhere to stay for a conference.

Posted 11-Jul-2017 on Ebookers
I would like to say Andy and Matt were excellent staff that ticked all the right boxes. The food took too long, was not as requested, the chef was rude and waitress clearly wanted to be elsewhere. The room was as expected and the beds comfortable. The shower in room 44 is awesome!
5 out of 5
by Gary

This traveller left a rating score only Posted 10-Jul-2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller from peterborough

Good location not too far from motorway

Posted 03-Jul-2017
Booked a one night overnight accommodation. Room was very clean, usuall tea,coffee, in room. Twin room, bathroom was of s good cleanliness. Good value breakfast as it was not part of a package costing £7.50 full English, Good parking at the side and rear of the hotel