Studio Suite, 2 Queen Beds, Non Smoking (3 Full Beds) | Desk, iron/ironing board, free cots/infant beds, free WiFi

Reviews of Days Inn by Wyndham Great Bend

2 out of 5
Days Inn by Wyndham Great Bend
4701 10th St, Great Bend, KS

Reviews

6.4
Rating 10 - Excellent. 48 out of 286 reviews" "
Rating 8 - Good. 77 out of 286 reviews" "
Rating 6 - Okay. 70 out of 286 reviews" "
Rating 4 - Poor. 52 out of 286 reviews" "
Rating 2 - Terrible. 39 out of 286 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ralesa

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 1 night in Feb 2024
Response from Kp on 5 Feb 2024
Thank you very much for taking time and reviewing us.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy attentive staff
Stayed 1 night in Dec 2023
Response from Kp on 10 Dec 2023
Thank you very much for review. We really appreciate it.

6/10 Okay

SUZANNE, OVERLAND PARK

Stayed 1 night in Sep 2023
Response from Kp on 9 Nov 2023
Thank you for a review.

4/10 Poor

Nichalos

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast was 2 dry cereals and a couple of pastries in plastic wrappers. The room smelt like mold and the floor was lumpy. Bed matress had springs in it you could feel. The remodel looked like it was the cheapest option available. For being a "Wyndham" property, its no where near as nice as the Suoer 8. Days on used to be a respected chain and this property doesnt do it justice.
Response from Kp on 19 Sept 2023
We are very sorry that we did not meet your expectations . We will work on issues you had. Breakfast we don’t offer full breakfast only continental breakfast.

4/10 Poor

Howard

Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from Kp on 8 Sept 2023
Thank you for a review. It will be helpful if you explain in detail.

8/10 Good

Mark

Stayed 1 night in Aug 2023
Response from Kp on 8 Sept 2023
Thank you for review. It will help if you tell us in detail.

8/10 Good

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Kp on 17 Jul 2023
Thank you very much for review

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Jul 2023
Response from Kp on 8 Jul 2023
Thank you for review.

10/10 Excellent

Victoria

Stayed 1 night in Jul 2023
Response from Kp on 8 Jul 2023
Thank you for taking time to review us.

2/10 Terrible

Krysta

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Water stains in the ceiling, holes in the curtains, office and hallways were so hot and humid because they didnt have any air on. Hole patches bad in the bathroom. There was a bad odor in the entire hotel including hotel rooms. Very dingy furniture. Overall not kepted up and not worth what we spent for the night at all.
Stayed 1 night in Jun 2023
Response from Kp on 25 Jun 2023
We are very sorry that we did not meet your expectations . We will check things out.

4/10 Poor

Lisa

Stayed 2 nights in Jun 2023
Response from Kp on 8 Jul 2023
Thank you for a review.

6/10 Okay

Linda

Travelled with family, Business traveller
The room suited our need to sleep and shower. It was clean. Our trip was to attend my uncle's funeral. Not my first choice to stay but with ball tournaments in town the hotel options were minimal
Stayed 2 nights in Jun 2023
Response from Kp on 13 Jun 2023
Thank you very much for taking time and review us.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Kp on 4 Jun 2023
Thank you for a review

2/10 Terrible

Laura

Travelled with pets
Disliked: Staff & service
I couldn't understand the receptionist, and his customer service was horrible. I admit I was a little frustrated with the pet policy, because most places I have stayed only charge a deposit. I know my pets, they would not damage or potty in the room. Once I accepted their pet policy ($25 per pet) he got nasty, pushed my credit card and ID across the counter, said I was immature and told me to leave. Maybe I was a little frustrated. I even told him I had, had a bad day and just needed a room. My best friend had recently passed and I was on the way to her funeral. Any good customer service rep would have dealt with the situation a lot more professionally. And he was wrong to ask me to leave because he thought I was "immature". Really? maybe he needs to grow up and learn to deal better with difficult people. I did not swear or yell at him. I was frustrated and dealing with the loss of my friend. He needs a lesson in empathy....
Stayed 1 night in May 2023
Response from Kp on 28 May 2023
We am so sorry for your loss. If you look in line it already shows 25 per day per pet policy. Problem was not that. I was in back room and I heard everything. When desk clerk told you about pet policy you said pet friendly hotel so I am not paying pet fee. After that you said I will pay pet fee but I will tell my dog to chew your carpet and that’s when he said I can’t rent you room. You can leave and go somewhere else. You had bed day I can understand people have bad days.

2/10 Terrible

Danielle, Colwich

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very dirty and run down
Stayed 2 nights in May 2023
Response from Kp on 23 May 2023
We are very sorry that we did not meet your expectations . We had checked all rooms after they were cleaned . We are very sorry if we had missed anything. If you had any problem you could have called front desk and they always try to fix the issue. Once again we are very sorry.

8/10 Good

Douglas

Stayed 3 nights in Mar 2023
Response from Kp on 21 Apr 2023
Thank you very much for review.

10/10 Excellent

Kathryn, Wetmore

Travelled with family
Liked: Cleanliness, staff & service
Pillows
Stayed 1 night in Mar 2023
Response from Kp on 9 Mar 2023
Thank you very much for taking time and review us.

2/10 Terrible

Verified traveller

Dissatisfied
Breakfast was Little Debs and coffee.
Stayed 1 night in Jan 2023
Response from Kp on 28 Jan 2023
We are sorry that we did not meet your expectation. We only have continental breakfast. Coffee, juice, cereal milk yogurt oatmeal hot chocolate and fruit.

10/10 Excellent

Cassie

Stayed 2 nights in Jan 2023
Response from Kp on 8 Mar 2023
Thank you very much for a review

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Bend was great, it was a nice quiet place to stay. My room was clean and comfortable. Would stay here again!!
Response from Kp on 15 Dec 2022
Thank you very much for the review.

4/10 Poor

Russell

Liked: Staff & service
Disliked: Property conditions & facilities
Friendly management I got bit three times by a spider. I killed one but another got me that night.
Response from Kp on 15 Dec 2022
We are very sorry for your experience. We have orkin service regularly. I told them again and they said they sprayed for spider. Once again we are so sorry.

2/10 Terrible

Catherine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stained sheets, shower head janky, horrible heater, smelled up the whole room. Had to sleep with windows open in 17 degree temps, breakfast was a package of 3 small gas station doughnuts, canceled my 2 rooms for the second night, no refund for one room. Lost $85 plus had to do a last minute reservation at another hotel so that cost me extra. Wish I could upload pics here.
Stayed 2 nights in Nov 2022
Response from Kp on 1 Dec 2022
We are very sorry for your experience.

8/10 Good

Dustin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Kp on 14 Nov 2022
Thank you very much for a review

8/10 Good

Wendy

Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Oct 2022
Response from Kp on 30 Oct 2022
Thank you very much for review

8/10 Good

Murry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Kp on 28 Oct 2022
Thank you very much a review.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
Wonderful, thoughtful people. But, the Inn is in need of a refurb.
Stayed 6 nights in Oct 2022
Response from Kp on 25 Oct 2022
Thank you very much for a review. We are working on it.

10/10 Excellent

Ronnie M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy access close to my destination
Stayed 1 night in Oct 2022
Response from Kp on 19 Oct 2022
Thank you very much for a review.

6/10 Okay

Judy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2022
Response from Kp on 22 Aug 2022
Thank you for a review

6/10 Okay

Amy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
My sink was plugged
Stayed 1 night in Aug 2022
Response from Kp on 15 Aug 2022
We are very sorry for your experience. I went up there right after you checked out. I pushed on pop up and it drained right away.

2/10 Terrible

Cassy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We traveled here for a baseball tournament. 5 different families stayed at this hotel. 4/5 of the rooms had dead and/or alive bedbugs. In our room they were in the headboard. Luckily we all found this out before we actually stayed. We were able to checkout and get a full refund.
Stayed 2 nights in Jul 2022
Response from Kp on 22 Jul 2022
We are very sorry that we did not meet your expectation. We will work hard to take care. Just to inform you that We already checked room and did not find dead or alive bed bugs.

4/10 Poor

Rocio

Stayed 3 nights in Jul 2022

6/10 Okay

Jennifer

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2022
Response from Kp on 17 Jul 2022
Thank you very much

10/10 Excellent

Kathryn, LAPEER

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Not fancy but the bed was comfortable and the dtaff friendly.
Stayed 1 night in Jun 2022
Response from Kp on 19 Jun 2022
Appreciate your review.

4/10 Poor

Amber

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was nothing like the photo online- no refrigerator, no sofa, & the room smelled awful.
Stayed 2 nights in Jun 2022
Response from Kp on 14 Jun 2022
We are sorry that we did not met your expectation. We do have refrigerator in all rooms. Your room had refrigerator in cabinet under tv. If you did not it you should have asked front desk they can tell you. We do not have sofa in all rooms.

6/10 Okay

colton

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to ball fields and restaurants.
Stayed 1 night in Jun 2022
Response from Kp on 11 Jun 2022
Thank you very much for a review

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Kp on 7 Jun 2022
We appreciate you taking time to review us. Thank you

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The easy the manager/clerk was able to accommodate my request to add an additional night stay!
Stayed 1 night in May 2022
Response from Kp on 10 Jun 2022
Thank you very much for a review

10/10 Excellent

Kyle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Kp on 29 May 2022
We appreciate your feed back

6/10 Okay

Gary

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in May 2022
Response from Kp on 28 May 2022
Thank you very much for review

4/10 Poor

Kathy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No iron. Not in best part of town
Stayed 1 night in May 2022
Response from Kp on 11 Jun 2022
We are very sorry that we did not met your expectations

10/10 Excellent

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and accomodating front desk! Thanks!
Stayed 2 nights in May 2022
Response from Kp on 10 May 2022
Thank you very much for a review

6/10 Okay

Jan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Our fitted sheet was on upside down!
Stayed 1 night in Apr 2022
Response from Kp on 26 Apr 2022
We are really sorry. We will talk to housekeeping.

6/10 Okay

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean ,The bed was ok but the pillows were to soft.
Stayed 1 night in Mar 2022
Response from Kp on 1 Apr 2022
We are so sorry that you did not like soft pillows. We have pillows that days in required. I will check in it.

6/10 Okay

Jeffrey

Stayed 1 night in Jan 2022

2/10 Terrible

Jessica

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there 1 night and woke up covered in bed bugs. Called to tell the hotel and they got the biggest attitude with me and said they had someone in the same room last night and they haven’t complained yet so they don’t have bed bugs and then hung up on me. Pay the extra money to go else where.
Stayed 1 night in Nov 2021
Response from Kp on 11 Nov 2021
We are very sorry for your experience. We did check room took whole bed apart to check everything. Did not find everything. When you were in hotel you did not even say anything. Not even in morning when you checked out. I did not hang up the phone . I was still on phone said hello couple times when you did not answer then I hung up.

8/10 Good

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Stay.
Stayed 1 night in Oct 2021
Response from Kp on 26 Oct 2021
Thank you very much for a review

8/10 Good

Maureen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Enjoyed our stay
Overall it was a great stay. The shower didn’t seem safe because it would squeak the moment you stepped in it. The shower head was not centered either. I did enjoy the 3 beds in one room- it’s helpful for 3 adults.
Stayed 4 nights in Oct 2021
Response from Kp on 25 Oct 2021
We are very sorry for your experience. We will make sure shower heads get cleaned. We will also check on shower what can be done.Thank you for review

4/10 Poor

Tim

Travelled with family
Property was dated, smelled like smoke, they had lost our reservation and subbed a room. Disappointing
Stayed 2 nights in Sep 2021
Response from Kp on 27 Sept 2021
We are very sorry for your experience. There were 2 rooms with same guest name so clerk got confused. We still made sure you had your room we had to give you 3 beds instead of 2 beds. That was also non smoking room. We will check that out. Once again we are very sorry for confusion we did not loose your reservation.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2021
Response from Kp on 17 Sept 2021
Thank you very much for a review.

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodating & Affordable
Friendly staff and front desk. Room was comfortable and facility was quiet. Price was considerably less than neighboring hotels. Walking distance to restaurants, grocery store and Walmart
Stayed 1 night in Sep 2021
Response from Kp on 12 Sept 2021
Thank you very much for a review