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Staff was great, pool side bar was outstanding, didn't feel at pressure at all during the trip
The overall part of the hotel was awesome. The entertainment staff was amazing! Andrew and Luis were awesome! Don’t forget my guy Hamilton! Felt like part of the crew! Only negative things I would say was the food was nasty and the beds were a little hard. But overall a great time.
Had a wonderful 5 days vacation. This is my 6th trip in Cancun and my 1st at this hotel. Resort is just right, not too big not too small. You don't to walk too far to get from one place to another. Food was good, drinks were great, staff were happy to help. Stayed at Royal tower and the room was ...
Amazing! LA staff was so friendly and helpful! Can’t wait to go back. Everyone goes above and beyond to make your stay the best!
It is a great hotel with excellent service. The only problem is that the sea has a lot of plants. Hope that they have a way to clean it out.
This was our 4th trip to Cancun and our 4th stay at Gran Caribe Real. Although the resort was under construction, it didn't take away from us having an awesome stay there. Everybody (including the construction crew) made sure this didn't interfere with any guests stay. All reno's should be completed ...
I was there with my wife and 1-year baby boy, to celebrate his first birthday and it was excellent, the place is clean and staff very polite, they run a club like a timeshare, but they don't push you to it.
Everything is 5 star, the room, the restaurants, the food, the drinks, the service. you wont be disappointed. I never booked anything online but i listenened to the reviews and i was so happy, my wife was very impressed and i scored major points.
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