Exterior

Reviews of Kokkedal Castle Copenhagen

4 out of 5
Kokkedal Castle Copenhagen
Kokkedal Allé 6, Horsholm

Reviews

8.8

Excellent

Rating 10 - Excellent. 335 out of 591 reviews" "
Rating 8 - Good. 175 out of 591 reviews" "
Rating 6 - Okay. 52 out of 591 reviews" "
Rating 4 - Poor. 14 out of 591 reviews" "
Rating 2 - Terrible. 15 out of 591 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting with excellent and personable staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Alaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite
Stayed 2 nights in Oct 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty hotel
Very nice drive down to hotel. Nice rooms , classy. Kettle would have been good idea. Nice views. Good breakfast
Stayed 1 night in Aug 2023

8/10 Good

Gail

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The fresh oysters were fantastic and the Pavlova was delicious! There was no covered area to store our bikes.
Stayed 1 night in Aug 2023

8/10 Good

Martin

Stayed 6 nights in Aug 2023

2/10 Terrible

Eugene

Stayed 5 nights in Aug 2023

6/10 Okay

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The limited staff were friendly and willing but there weren’t enough of them. The decor in our room was dark & gloomy, the bathroom was tiny and dark. The basin was too low and the faded brass taps etc made it look v old fashioned. I thought we were to stay in the main building but we were in a barrack like building adjacent to it surrounded by unfinished pathways that looked shabby. The driveway is v untidy with stables and horsey bits and pieces littered about. The main building has flaking paint and missing plasterwork. There are unfinished flower beds and weeds all over the driveway. Outside tables need cleaning and ashtrays need emptying. The location is excellent as Louisiana Gallery is just up the road, but I wish we’d stayed in the city. All in all we felt the whole place could be magnificent with a revamp. I’d be happy to help to cheer it all up. None of the above is the fault of the v nice staff but it was a depressing atmosphere and such a disappointment. Good luck in the future, I hope improvements can be made.
Stayed 2 nights in Aug 2023

8/10 Good

Krista

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is on beautiful grounds, its an easy train ride from the airport with a scenic path to the water. It was so serene and quiet you could hear when people walk by outside on the gravel. We had stayed when their restaurant was closed, but we great food at the golf club nearby, and had one of the tastiest hotel breakfasts we've had on our trip. Staff was friendly to us and gave us great tips and suggestions.
Stayed 1 night in Jun 2023

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our weekend in Paris
We enjoyed the little hotel great breakfast close to everything rooms are small and maybe should include some English channels on the tv but overall we enjoyed our stay plenty of cafes right outside our hotel
Stayed 2 nights in Apr 2023

10/10 Excellent

James

Stayed 2 nights in Jul 2022

2/10 Terrible

maria

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We so wanted this hotel to be a good experience for our anniversary. While the location is exquisite, surly front desk staff doing double duty as "concierge" left us without travel support, and so very disappointed. There are so many wonderful hotel and castle options in Denmark staffed by hospitality professionals, try to avoid Kokkedal Castle to keep your happiness level high.
Stayed 2 nights in Jun 2022

8/10 Good

Antonio

Stayed 6 nights in May 2022

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Arrived slightly early and wasn’t ready - no problem but didn’t feel welcomed . Room very nice but no tea or coffee facility. Shower wonderful Bar staff exceptional - breakfast ok
Stayed 1 night in Mar 2022

6/10 Okay

Tina

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Peter Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is elegant and the staff are friendly and helpful. The restaurant is fabulous, including an excellent wine selection.
Stayed 1 night in Oct 2020
Response from Mads Damgaard on 5 Oct 2020
Dear Peter, Thank you very much for staying with us. We really appreciate your feedback and we are looking forward to welcoming you again at Kokkedal Castle Copenhagen. Best regards Mads Damgaard Host Supervisor

10/10 Excellent

wisam

Stayed 1 night in Jun 2020
Response from Front Desk on 16 Jul 2020
Thank you for the high score.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
Amazing location and service.
Stayed 2 nights in Jun 2020
Response from Front Desk on 16 Jul 2020
Thank you for the positive feedback

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kid-free weekend
Beautiful location, great service, amazing food and lovely buildings
Stayed 1 night in Jan 2020
Response from Mads Damgaard on 23 Jul 2021
Dear Warren, Thank you very much for staying with us. We really appreciate your feedback, and we are looking forward to welcoming you again at Kokkedal Castle Copenhagen. Best regards Mads Damgaard Booking manager

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Superb service and food. Great value for money. Highly recommended!
Stayed 1 night in Jan 2020
Response from Mads Damgaard on 23 Jul 2021
Dear Lars, Thank you very much for staying with us. We really appreciate your feedback, and we are looking forward to welcoming you again at Kokkedal Castle Copenhagen. Best regards Mads Damgaard Booking manager

10/10 Excellent

Amy

Stayed 1 night in Nov 2019

8/10 Good

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were very cosy and attractive but not so practical. Very little storage space for clothes and small bathroom. The main part of the hotel was beautiful and breakfast was delicious.
Stayed 2 nights in Nov 2019

6/10 Okay

Emil

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Long day travelling. Wantedvto take a swim and relax. Want to chrage me nearly £30 to use the pool. It is part of the spa complex, so i couldn't use it. Disappointed as that is one ot the reasons i chose to stay here. If you have been to Denmark on a wet Wednesday in September you will understand!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel now in a top of my list. Everything here is on the top level: rooms, service breakfast, restaurant and very nice stuff. If you stay here even for one night you will decently plan to come back for a longer stay.
Stayed 1 night in Aug 2019

10/10 Excellent

Esther, London

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous hotel. Breakfast is divine. For other meals-if you have kids - will be challenging but they’ll try to accommodate.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and traditional. Friendly staff. International.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice grounds and facilities. Comfy room. Clean and spotless grounds.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Wished we could stay longer. Great meals, breakfast and dinner.
Stayed 1 night in Jun 2019

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Picturesque and romantic in beautiful surroundings
Picturesque and romantic in beautiful surroundings, but probably better for romantic stays than business. Everything is really well designed and antique style, but there was not a lot of desk space and the room a bit dark.
Stayed 4 nights in Jun 2019

8/10 Good

Jessica, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fantastic stay! The breakfast was incredible, the spa was very nice (just a bit noisy with boisterous guests using the pool). The grounds are beautiful. The room i had was quite small, which I wasn’t expecting and felt disappointed with since I flew halfway across the world with my heart set on staying here, but the rest made up for it. I just wish I had more time to explore the grounds more.
Stayed 2 nights in May 2019
Response from Selma on 22 May 2019
Dear Jessica, Thank you for staying with us. We appreciate your feedback! We are looking forward to welcoming you again at Kokkedal Castle Copenhagen. Best regards Selma Sharif / Hostess

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are lovely, but most of the rooms are not in the castle- but in ancillary buildings. There are only a limited number of things to do and the staff was inconsistent. Some were helpful and nice, others were not.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019
Response from Selma on 16 May 2019
Dear guest, Thank you for staying with us. We appreciate your feedback! We are looking forward to welcoming you again at Kokkedal Castle Copenhagen. Best regards Selma Sharif / Hostess

4/10 Poor

Alissa

Disliked: Staff & service, room comfort
Not a choice for families
The only thing 5 star about this stay was the breakfast and bath robes. The Murphy Bed was really an uncomfortable roll away that our child slept fitfully on. It was difficult to control the air temperature in the room. The shower fixtures were stained and the curtain smelled of mold. But really, the thing that bothered us the most was that upon check in, we asked about use of bikes. They are free, but the have no child seat. They noted they probably should get one, because other guests had asked about them. They printed out a list of local bike shops for us to call (a 5 star hotel should call for you), and we found that a child seat was only 150kr to buy. It really shouldn't be hard to get one for their guests. Also, read the fine print about the pool. This would be a lovely place if you like golf or on a romantic get away. The breakfast was amazing. If you want your little girl to feel like a princess by staying in a castle, forget it.
Stayed 1 night in Apr 2019

10/10 Excellent

Ingela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Selma on 1 Mar 2019
Dear Ingela, Thank you for staying with us. We appreciate your feedback! We are looking forward to welcoming you again at Kokkedal Castle Copenhagen. Best regards Selma Sharif / Hostess

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Selma on 1 Mar 2019
Dear Philippa, Thank you for staying with us. We appreciate your feedback! We are looking forward to welcoming you again at Kokkedal Castle Copenhagen. Best regards Selma Sharif / Hostess

10/10 Excellent

Sam, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, whenever we travel from London to Copenhagen, we always stay in this hotel, it simply has wonderful facilities and views and altogether amazing.
Stayed 3 nights in Nov 2018
Response from Selma on 9 Nov 2018
Dear Sam, Thank you for staying with us. We appreciate your feedback! We are looking forward to welcoming you again at Kokkedal Castle Copenhagen. Best regards Selma Sharif / Hostess

10/10 Excellent

Richard

Great service and great stay from all perspectives.
Stayed 2 nights in Sep 2018
Response from Selma on 19 Sept 2018
Dear Richard, Thank you for staying with us. We appreciate your feedback! We are looking forward to welcoming you again at Kokkedal Castle Copenhagen. Best regards Selma Sharif / Hostess

8/10 Good

Elaine

4th wedding anniversary
Wedding anniversary
Stayed 1 night in Sep 2018
Response from Selma on 19 Sept 2018
Dear Elaine, Thank you for staying with us. We appreciate your feedback! We are looking forward to welcoming you again at Kokkedal Castle Copenhagen. Best regards Selma Sharif / Hostess

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018
Response from Selma on 12 Sept 2018
Dear guest, Thank you for staying with us. We appreciate your feedback! We are looking forward to welcoming you again at Kokkedal Castle Copenhagen. Best regards Selma Sharif / Hostess

2/10 Terrible

james

very bad stay
BE CAREFUL - hotel has work going on at the entrance not shown on site, I came back to my room at 15.00 and it was still not MADE UP, when I asked reception they told me that they deal with checkouts first and then get round to the guests when they can - poor poor service. Breakfast was really awful, cold and a poor offering considering how much you have to pay. The SPA is extra and limited if you can get it to 2 hours for a fee - its worth it but really should be included based on massive price they charge. When I asked a supervisor why the building work is not shown on the website her answer was "I am not staying by the entrance so why do I have a problem". if you charge top $ you have to receive reasonable service - never again, checked out after 1 night - which the hotel was happy about
Stayed 3 nights in Aug 2018
Response from Selma on 5 Sept 2018
Dear James, We are sorry, that you had an unhappy stay at Kokkedal Castle Copenhagen. Is there anything we can do to fix the issue you have? Thanks for letting us know. Best regards Selma Sharif/ Hostess

10/10 Excellent

Doug, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its location was great A great golf course A great hotel with lots to do with Marina down the road. A definite stay
Stayed 2 nights in Aug 2018
Response from Selma on 5 Sept 2018
Dear Doug, Thank you for staying with us. We appreciate your feedback! We are looking forward to welcoming you again at Kokkedal Castle Copenhagen. Best regards Selma Sharif / Hostess

10/10 Excellent

Charles

A dream like old manor house
A lovely beautiful hotel 15 miles outside of Copenhagen with a golf course, it is a very fine hotel, wonderfully restored old chateau with great amenities. Great restaurant.
Stayed 2 nights in Jul 2018
Response from Selma on 22 Aug 2018
Dear Charles, Thank you for staying with us. We appreciate your feedback! We are looking forward to welcoming you again at Kokkedal Castle Copenhagen. Best regards Selma Sharif / Hostess

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Selma on 20 Aug 2018
Dear Guest, Thank you for staying with us. We appreciate your feedback! We are looking forward to welcoming you again at Kokkedal Castle Copenhagen. Best regards Selma Sharif / Hostess

10/10 Excellent

fredy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing little jewel!
Stayed 1 night in Jul 2018
Response from Selma on 20 Aug 2018
Dear Fredy, Thank you for staying with us. We appreciate your feedback! We are looking forward to welcoming you again at Kokkedal Castle Copenhagen. Best regards Selma Sharif / Hostess

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Selma on 20 Aug 2018
Dear Guest, Thank you for staying with us. We appreciate your feedback! Best regards Selma Sharif / Hostess