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Reviews of Odalys City Colmar La Rose d'Argent

4 out of 5
Odalys City Colmar La Rose d'Argent
15 Avenue d Alsace, Angle rue Grillenbreit, Colmar, Haut-Rhin

Reviews

8.4

Very good

Rating 10 - Excellent. 352 out of 828 reviews" "
Rating 8 - Good. 330 out of 828 reviews" "
Rating 6 - Okay. 104 out of 828 reviews" "
Rating 4 - Poor. 32 out of 828 reviews" "
Rating 2 - Terrible. 10 out of 828 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kliti

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very convinient
Stayed 2 nights in Mar 2024

10/10 Excellent

Tyler

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
While it is not much of a hotel, in that there is not much service provided, the rooms are very good for the price, there is a pool, parking is easy, and you are close to the old town for much less cost than most places
Stayed 1 night in Jan 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Execellent
Stayed 1 night in Dec 2023

10/10 Excellent

Teresa

Stayed 2 nights in Dec 2023

6/10 Okay

remy

Travelled with family
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Pål

Liked: Cleanliness
Stayed 1 night in Oct 2023

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities
Nice location, decent breakfast, spacious room Bad-tiny shower with no shelf, no bench, bed hard as concrete, no couch even though showed in pictures, tv had no English speaking channels.
Stayed 1 night in Oct 2023

10/10 Excellent

France

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room and great service.
Stayed 1 night in Sep 2023

8/10 Good

louise

Stayed 1 night in Sep 2023

8/10 Good

Miklos

Liked: Cleanliness, property conditions & facilities
It was convient location to the old city. I had to drag my 3 suitcase up 2 stairs because the elevatir was broken no help was available.
Stayed 1 night in Aug 2023

8/10 Good

Jacky, Le Plessis Robinson

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel close to the city centre and to a supermarket. Easy parking nearby. We did not try the breakfast. The hotel has an indoor swimming pool but it was a little bit chilly for us during our stay
Stayed 1 night in Aug 2023

4/10 Poor

Julie

Travelled with family, Travelled with pets
Liked: Cleanliness
Location was easy 10 min walk to old town. Communication regarding check in and parking was very poor. I was charged by Orbitz for the room and the hotel insisted they didn’t get the payment. So I had to pay at the hotel. When Orbitz tried to call the front desk they never answered. I tried to talk with the front desk. They were very dismissive. Terrible customer service.
Stayed 1 night in Aug 2023

8/10 Good

Ani

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good property, clean, good location. Did not communicate timely and did not provide instructions for after hours check in although I messaged several times. Got there tired late night to be told there was no key left for us. Then someone else showed up later and sorted it out. Communicate timely and properly.
Stayed 3 nights in Aug 2023

10/10 Excellent

Ömer

Travelled with family
Liked: Cleanliness, room comfort
Great location
Great location, apartment was lovely and perfect for a family of four. Only downside was the parking, you have to reserve it prior to arriving, option wasn’t available when I made the booking and parking in the area is hard to come by. Other than that a great stay and would use the hotel again.
Stayed 1 night in Jul 2023

6/10 Okay

Colin

Stayed 1 night in Jul 2023

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, room comfort
Overnight in Colmar
Serves the purpose for a few days. Location is good and happy with overall experience. Pleasing breakfast
Stayed 1 night in Jun 2023

8/10 Good

Edward

Liked: Cleanliness, amenities
The room was clean and the building was handy to a grocery store and the historic town. Cooking/benchtop space was lacking. Before we arrived, we phoned the hotel from the train station to ask if a taxi could be arranged to pick us up. A "no" and a "no speak English" was the response. We did not see any taxis in half an hour (too late for buses) so we mid-sixties couple had to walk half an hour with all our luggage, backpacks etc.
Stayed 5 nights in Jun 2023

8/10 Good

Marcus

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay but they did not have an iron, which I thought was weird. Front desk reps were receptive and friendly. It’s a perfect location to get to the center within 5-9 min walk.
Stayed 1 night in Jun 2023

6/10 Okay

Robert

Liked: Property conditions & facilities
Disliked: Cleanliness
The location is great and the hotel staff is very friendly. We were only there for one night and arrived late. There was a smell of sewage in the barhroom that we could not get rot get rid off even after flushing sink and shower. We did not complain directly as we were leaving again the next morning.
Stayed 1 night in May 2023

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
The best place to stay in Colmar.
This was the best place we stayed on our two week trip. We booked a studio and were upgraded to an apartment. Our gold member status really came through. The hotel is only a few minutes from Colmar old city. Rooms are large and very clean. The staff is fantastic and very helpful. Secure parking. Boulangeries, grocery stores, restaurants, etc. are all within a short walk. Highly recommend.
Stayed 3 nights in May 2023

10/10 Excellent

Susan

Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Jentry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a lovely hotel within walking distance to everything in the city of Colmar. Family friendly and the staff was very lovely and always there to help.
Stayed 3 nights in Apr 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, room comfort
Good value for money
We had a very pleasant stay at Odalys. Apartment was clean, comfortable and the location is great. We didn't have breakfast at the property but Auchan, cafés are within short walking distance. Loved Colmar and the area around it (Kaysersberg is a lovely town too).
Stayed 2 nights in Sep 2022

8/10 Good

Nicola

Liked: Cleanliness, room comfort
Great location, modern hotel.
Book on site parking before arrival or you won't get a space however lots of free parking nearby. Room was modern, spacious and kitchenette well equipped. Bring your own tea/coffee/milk as this is not provided. Very dog friendly. Shame the bathroom smelt really damp and unpleasant. The bed was twins pushed together but comfortable and the air con worked and quiet. Breakfast is buffet style and a bit expensive at 12 euros each. Great location though, it was easy to find the hotel and the historical centre is less than mins walk.
Stayed 1 night in Aug 2022

10/10 Excellent

Irwin

Stayed 1 night in Aug 2022

8/10 Good

Sally

Liked: Cleanliness, room comfort
Need to book parking in advance
We hadn’t booked a parking space and were told the parking was full but to ask later. I checked through all the info and it didn’t tell us anywhere that we needed to book. Luckily there was a space later
Stayed 1 night in Jul 2022

10/10 Excellent

Shane

Liked: Cleanliness, room comfort
Nice hotel, 8-minute walk to Colmar. Has parking and breakfast and pool.
Stayed 3 nights in Jun 2022

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, room comfort
Lovely stay, thanks!
Enjoyed our stay, small but nice indoor pool which was enjoyed, convenient location (easy to get to with the car from outside Colmar - once you understand the one way streets and where the car park is!) and also an easy walk to the historical centre. Only downside was the lack of a lift, but that just meant a good workout for me! (So not a complaint, just an FYI!) Will hope to return. Many thanks
Stayed 1 night in Jun 2022

10/10 Excellent

Robert

Stayed 2 nights in Mar 2022

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, room comfort
Good hotel
We enjoyed our stay. The pool was nice and warm, the room was a good size, and the staff was friendly. The only hiccup was finding somewhere to park so we could check-in and get the code to the parking lot. It is walking distance to everything.
Stayed 3 nights in Jan 2022

8/10 Good

MIKE AND KIM

Travelled with group
Liked: Cleanliness, room comfort
Great Little Place Close to Town
Awesome gated parking and the charge for parking was reasonable - NOT the price for dinner every day! Breakfast was okay.
Stayed 2 nights in Dec 2021

2/10 Terrible

Saurabh

Travelled with group
Disliked: Cleanliness, room comfort
Horrible
Staff was very rude. I had the worst experience ever. The room was dirty. I had to leave the room mid day and the people at the hotel didn't care at all about how we felt. Their wifi was not working and instead of helping us solve it, they ask us to call up their internet provider and figure out the solution on our own. would never ask anyone ever to stay at their property.
Stayed 1 night in Nov 2021

10/10 Excellent

R

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Very disappointing stay! During Covid times you would think that they are extra diligent with cleaning procedures so we were very disappointed and disgusted to find a moldy sandwich in the fridge. The hotel personnel didn’t wear masks properly (they didn’t cover the nose) which also made us unsettled. We had also booked this hotel because it had a pool and we did receive communication that the pool was open but by reservation, however the pool turned out to be closed. Would not come here again!
Stayed 1 night in Jul 2020

10/10 Excellent

Alexis

Liked: Cleanliness, room comfort
Excellent
Brilliant location, excellent staff and and incredibly clean hotel. Nice big rooms, very good value for money
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities
Our bathroom soap was empty, and also the hallway area is very old and ugly.
Stayed 1 night in Jul 2020

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Large room, good facilities. Self catering kitchen area a bit small, but good deli/health food shop opposite. Good location for walking to town centre. Safe parking. Difficult to Ark to check in though as limited space n front of hotel. Will use again.
Stayed 1 night in Jan 2020

8/10 Good

nikunj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location Breakfast they have to improve
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Lonadoan, Rome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious apt. Clean and had all necessary amenities. I liked receiving all of the international TV stations.
Stayed 3 nights in Oct 2019

6/10 Okay

Mikulas

Liked: Staff & service
Disliked: Cleanliness
Space for improvement
Although we had a newly furbished room, it was too big and not really clean. With a little effort they could make a perfect hotel but this was a bit disappointing.
Stayed 1 night in Oct 2019

8/10 Good

alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2019

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
The worst hotel ever
This hotel has lots of problems. 1. GPS wasn’t helpful to get into the entrance by car. 2. I was checking in on Friday and there was nobody working in the hotel after 9 pm including the front desk. 3. I stayed at the hotel for 3 nights so paid breakfast and parking for 3 nights. Bit I wasn’t on the breakfast list on the third day. On the second night, the parking lot was full so people couldn’t park cars. The hotel said that the parking lot gate was broken and people who did not stay in the hotel came in. What??!! 4. Frond desk clerks don’t speak English well. They didn’t understand simple comments like “the room is dusty.” “Can I get housekeeping service today.” 5. The room was super dirty and dusty when checking in. I told the front desk about it but she said that they didn’t have a housekeeper that time and nobody would not be working that night. The room wasn’t cleaned up on the second day so I told the front desk again and she said “we cannot do it today because none of housekeepers is working today. It was Saturday!!! On the third day morning, I asked front desk to make sure I could get housekeeping service and she said yes but the room was same at 3pm. The front desk said the same thing again that they couldn’t do it today. She must be trained to say it. I was angry so said I paid for the room including the service so it must be cleaned up. A housekeeper made beds, took garbage, and changed towels but didn’t sweep the floor. It was soooo dusty!!!
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's better than my expectations, the room and bathroom are clean. The receptionists are friendly and helpful.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our best hotel of our trip to France. The room was very large with kitchenette. The swimming pool was well appreciated since we were in the middle of the heat wave
Stayed 1 night in Jul 2019

8/10 Good

עופרה

Liked: Cleanliness, property conditions & facilities, room comfort
Nice place to stay for a night
Nice stay welcoming staff but not so close to the center
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and amenities but breakfast was expensive
Stayed 1 night in Jun 2019