Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Dzhulia AshikFront Office Team Member

Dear Thomas, Thank you for taking the time to provide feedback on your recent stay with us. We apologize for the inconvenience you experienced with the early closures of local bars and the parking ticket issue. We will address this issue with our team to improve our services. Your input is valuable, and we hope to welcome you back for a better experience in the future.Warm regards, Dzhulia AshikFront Office Team Member

Dear Mavis, We apologize for the inconvenience with the water temperature. Guest feedback is crucial for us to improve. Regarding the area, your safety is our priority, and we have security measures in place. We hope to welcome you back soon. Kind regards, Tamas RaczFront Office Manager

Dear Ezra, Thank you for your review. We hope to see you again soon. Sincerely,Tamas RaczFront Office Manager

Dear Gee, We appreciate your feedback. We apologize for the inconvenience caused by the cleanliness issue. We will ensure our housekeeping team pays more attention to detail. Thank you for bringing this to our attention. Best regards,Ibis Reading Centre

Dear Debbie, Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and that our services met your expectations! We work harder everyday to make everyone feel home and comfortable. We hope to see you soon again very soon! Kind regards,Dzhulia AshikFront Office Team Member

Dear Kevin,We very much appreciate your comments regarding your stay at the ibis Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,Dzhulia AshikFront Office Team Member

Dear Andy, Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and that our services met your expectations! We work harder everyday to make everyone feel home and comfortable. We hope to see you again very soon! Kind regards,Dzhulia AshikFront Office Team Member

Dear Clarisse Ann, We appreciate your feedback regarding the soundproofing. Please note that our hotel is centrally located for guests to enjoy the nearby nightlife. Your comments will be shared with our team for improvements. Best regards, Tamas RaczFront Office Manager

Dear Nathan, Thank you for taking the time to tell us about your experience at the ibis Reading Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Tamas RaczFront Office Manager

Dear A-LA, We apologize for the inconvenience you experienced with the slow internet speed. Thank you for sharing your feedback. Tamas Racz, Front Office Manager

Dear Alicia, We’re so sorry that your experience did not match your expectations. We hope to welcome you back soon for a better experience. Regards, Tamas RaczFront Office Manager

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kind regards,Dzhulia AshikFront Office Team Member

Dear Janet,We are happy to hear you had a positive experience at Ibis Reading centre!We hope to see you again soon. Best regards, Tamas RaczFront Office Manager

Hi Rupinder, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Kind regards, Tamas Racz, Front Office manager

Dear Deborah, We apologize for the inconvenience you experienced with the air conditioning in your room, we have forwarded your feedback to our maintenance team to ensure the matter is addressed promptly. Your comfort is our top priority, and we appreciate your valuable feedback. Kind regards, Tamas Racz, Front Office Manager

Dear Laura,Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Tamas RaczFront Office Manager

Dear Sue, We are delighted to hear that you enjoyed our convenient location, friendly reception staff, and comfortable room. We are pleased to have met your expectations. Thank you for your kind words. Tamas Racz, Front Office Manager

Dear Hilary, Thank you for your feedback. We are glad to hear that you found our hotel convenient for the station. Your comfort is our top priority. We hope to welcome you back soon. Tamas Racz, Front Office Manager

Dear DavidWe’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!Tamas RaczFront Office Manager

Dear Tanaka, Thank you for the 5-stars! Hope to see you again soon!Tamas RaczFront Office Manager

Dear Marianne, Thank you for your feedback. We appreciate your comments on the room cleanliness and functionality. We have duly noted your preferences .Rest assured, we will review the offer process mentioned. Tamas Racz, Front Office Manager

Dear Guest, Thank you for sharing your feedback regarding your recent stay with us. We regret to learn about the inconvenience you faced due to the lack of parking facilities. Please note that while our hotel does not have its own parking, we do offer guidance on nearby parking options as a common practice. We apologize for any challenges you encountered in this regard and the disturbances caused by noise during your stay. Your comments are valuable to us, and we will address them internally to enhance our services. Should you choose to stay with us again, we will strive to make your experience more comfortable. Warm regards, Tamas Racz, Front Office Manager

Dear Lex, Thank you for the wonderful review and for taking the time to share your feedback with [Ibis Reading Centre. Our priority is customer service and we are ecstatic that we met that mark! Best regards, Tamas Racz, Front office Manager