On the beach, surfing

Reviews of Waikiki Beach Marriott Resort & Spa

4 out of 5
Waikiki Beach Marriott Resort & Spa
2552 Kalakaua Ave, Honolulu, HI

Reviews

8.8

Excellent

Rating 10 - Excellent. 1486 out of 2364 reviews" "
Rating 8 - Good. 511 out of 2364 reviews" "
Rating 6 - Okay. 192 out of 2364 reviews" "
Rating 4 - Poor. 87 out of 2364 reviews" "
Rating 2 - Terrible. 88 out of 2364 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel!!! The only complaint I had was the roosters in the mornings starting at 3:00 am every morning up on the 12th floor! Also if u are visiting and planning on getting a rental car, make sure you purchase the rental insurance! While we used the valet parking our vehicle had been attempted to be broken into and damaged!! The hotel IS NOT RESPONSIBLE abs they will make you fully aware of it!!!
Stayed 5 nights in Apr 2024

10/10 Excellent

Da Wen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience
Stayed 7 nights in Apr 2024

10/10 Excellent

Emily

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and lots of things to do in resort
Stayed 3 nights in Apr 2024

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unless you are going to stay at the resort all day, and not explore the island or book any activities/ excursions then you could easily stay at a hotel and not a resort as during my stay I booked excursions and didn’t get a chance to use the pools, or gym. Therefore paying the resort fee was not needed. Staff were friendly and nice. The resort itself was clean. The concierge was great to have on site!
Stayed 16 nights in Mar 2024

8/10 Good

Brandon

Travelled with family and small children
Oil
Stayed 6 nights in Apr 2024

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I really loved of the whole experience is the the front desk was able to upgrade me to an amazing view at a discount everything about the hotel was amazing forsure will be returning !
Stayed 4 nights in Apr 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel was fantastic - we were able to walk everywhere without a problem - food, shopping, beach, etc. We did rent a car and the valet was fabulous - they were always very kind and had our car ready when we called for it. Our rooms were cleaned every day and our housekeeper made sure we always had what we needed. I loved that you could get towels, boogie boards or chairs with amenity fee - that was a bonus! The tower we stayed in was a little set back from the actual ocean, but it was great nontheless. Perfect for me and my son and a week in paradise! I would recommend a stay here!!
Stayed 7 nights in Mar 2024

10/10 Excellent

Taria

Liked: Cleanliness, staff & service, property conditions & facilities
I love that there were activities at the hotel. Staff were always nice and helpful. I dont know how many times I forgot my room keys in the room haha!
Stayed 4 nights in Apr 2024

10/10 Excellent

MONICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about it.
Stayed 4 nights in Apr 2024

8/10 Good

Robert

Travelled with family
Liked: Amenities
Great room and staff. Would be 5 stars but the on property restaurants were not appealing. Dirty ceiling at the entrance of the steak and sushi restaurants. Did’t eat at the property but plenty of other good choices within walking distance. Loved LuLu’s
Stayed 4 nights in Apr 2024

10/10 Excellent

deborah

Liked: Staff & service, property conditions & facilities
Beautiful property w clean attractive rooms and everything one would need on site. I would highly recommend!
Stayed 3 nights in Apr 2024

4/10 Poor

TINA, Sherwood Park

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Haley, smithville

Stayed 4 nights in Apr 2024

8/10 Good

Regina, Riverside

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay overall at this property. Staff were very friendly and happy with the amenities offered. Some drawbacks would be construction being taken place during our stay affecting our room without notice. Also, some confusion with the $100 resort credit. I was told it could be used at any restaurant on site, when I went to check out, I did not receive the credit. Once I questioned where was my credit, was told it was only for one restaurant. Rooms were nice and clean. Housekeeping came to our room everyday and did a good job.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jesi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was amazing. The staff is so helpful and they do it with a smile! Very clean very comfortable. I will definitely be coming back. Everything you need is in walking distance as well.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

Donald L Sharp

Liked: Cleanliness, staff & service, property conditions & facilities
The motel was clean and on the beach. It was walking distance from restaurants and shopping.
Stayed 6 nights in Apr 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonder place adored it.
Stayed 2 nights in Apr 2024

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Apr 2024

10/10 Excellent

Dmitry

Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 8 nights in Apr 2024

6/10 Okay

Jeff, Mount Juliet

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Older hotel that’s been renovated several times. It’s ok… close to the beach for sure.
Stayed 6 nights in Apr 2024

10/10 Excellent

Sheryl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's by the beach😃
Stayed 5 nights in Mar 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Gave us hospitality key for our late departure. Two free rentals for beach (chairs or boogie boards) Great staff.
Stayed 7 nights in Mar 2024

8/10 Good

kaylee

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good overall. Rooms were clean, the view was amazing. The restaurants were good. The shops were good the concierge in the hotel was the best one on Waikiki beach. Surfboard rentals across the street were $35 for the day. House keeping was on point each day. The negatives were the elevators. 3-5 minutes every time we used them because there were no dedicated elevators for the top floors. And parking was insanely overpriced especially when the valet service doesn’t answer their phone leaving waiting for your car for several minutes any time you needed it. And why is valet parking outside, And not in the garage? And additional fee’s seem excessive since you’re already paying to stay there but I’m guess that’s a blue state norm. ($900 in fee’s over a 7 day stay)
Stayed 6 nights in Apr 2024

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location and staff. Just don’t like the resort fees!!!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 4 nights in Mar 2024

10/10 Excellent

Tatyana Vladimirovna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to the beach
Stayed 7 nights in Apr 2024

8/10 Good

Bryana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved every bit of my short stay at the Hilton, it’s to expect that it would be a little over priced being that it is a resort and not all inclusive, But the pool, hot tub, and spacious room was worth it. The fact that you can literally walk to the beach was great as well. And the ABC stores are a plus when you need something on the fly. Wish I had a longer stay but Mahalo for the hospitality from the staff. 🤗
Stayed 3 nights in Apr 2024

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service
Stayed 9 nights in Mar 2024

6/10 Okay

xiaoguang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevators always so many ppl
Stayed 12 nights in Mar 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One block away from the beach, at a comfortable walking distance from everything . Beach, shopping and dinning.
Stayed 6 nights in Apr 2024

4/10 Poor

Michelle

Disliked: Staff & service
Stayed 5 nights in Mar 2024

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Construction around was noisy
Stayed 3 nights in Mar 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
Loved proximity to each.
Stayed 6 nights in Mar 2024

10/10 Excellent

Christian Ann

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just got back from a wonderful vacation to Waikiki!!! The Marriot was so clean, comfortable, and convenient to all of the restaurants and shopping withing walking distance!
Stayed 5 nights in Mar 2024

10/10 Excellent

Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to vacation
Stayed 5 nights in Mar 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

8/10 Good

Philip Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the poll area! Great that you can get 2 chairs to take to the beach and towels!
Stayed 7 nights in Mar 2024

6/10 Okay

Marija

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Aaaaa Italian restaurant was the best
Stayed 7 nights in Mar 2024

10/10 Excellent

Tuyen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is a little slow at first to deliver the stuff. We were waiting in the room for them to knock but nobody came after we called 3 times.
Stayed 3 nights in Mar 2024

10/10 Excellent

Vanessa Elizabeth

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beyond five stars. Beautiful and just excellent.
Stayed 4 nights in Mar 2024

8/10 Good

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Cuong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Self Parking gets full but they let you valet if they happens.
Stayed 5 nights in Mar 2024

10/10 Excellent

rio albert tusoy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It very close to different restaurants and shops, the staffs are very friendly and accomodating. Very close to the beach and trolley stops.
Stayed 5 nights in Mar 2024

6/10 Okay

Christina

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I’ve traveled to many Marriott resorts and this one was by far the least luxurious. I was disappointed with the room. I would not stay at this resort again.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jose Feliciano

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean updated rooms and property. Spacious rooms with a lot to do for kids. Resort had everything we needed within. Staff was attentive and very helpful.
Stayed 7 nights in Mar 2024

6/10 Okay

Ana

Stayed 4 nights in Mar 2024

6/10 Okay

Haochen

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024

10/10 Excellent

John Gerby, COMPTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Latisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my time at Wikiki resort. I would revisit this establishment. The staff were friendly, the rooms were up to date and cleaned daily by staff. It is in the perfect location for shopping and eating out. If I could change one thing it would be the early morning workouts that happened in the common area. The instructors were loud and that at times disrupted my sleep. This happened every morning during my stay. Other than that I absolutely LOVED this resort!
Stayed 5 nights in Mar 2024