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Reviews of Hyatt Regency Waikiki Beach Resort & Spa

4 out of 5
Hyatt Regency Waikiki Beach Resort & Spa
2424 Kalakaua Ave, Honolulu, HI

Reviews

8.6

Excellent

Rating 10 - Excellent. 1822 out of 3137 reviews" "
Rating 8 - Good. 758 out of 3137 reviews" "
Rating 6 - Okay. 307 out of 3137 reviews" "
Rating 4 - Poor. 132 out of 3137 reviews" "
Rating 2 - Terrible. 118 out of 3137 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

kulwinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 2nd time staying at this hotel Very convenient location Great beach view from our room Everything at a walking distance
Stayed 6 nights in Apr 2024

10/10 Excellent

Robert

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property an staff great
Stayed 3 nights in Apr 2024

10/10 Excellent

Brendon James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch rooms and staff.
Stayed 7 nights in Apr 2024

10/10 Excellent

Richard, Elm Grove

Travelled with partner
Lots of things going on and friendly atmosphere
Stayed 5 nights in Apr 2024

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having guest parking was awesome and convenient and worth paying for. Walking right out to the beach and shops was fantastic, having access to towels was nice, there were tons of amenities that made the resort fee worth it, and only having access to your floor made us feel safe and secure. Fantastic place to stay
Stayed 6 nights in Apr 2024

10/10 Excellent

Louise

Stayed 4 nights in Feb 2024

8/10 Good

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is in a great area, close to shopping, transportation, across the street from beach. Most tours pick up at this location. The view was amazing! A few of the shops that were advertised as being on sight had been closed. It probably wouldn’t have changed my decision but should be updated. The negatives are a hard mattress and equally hard pillows
Stayed 7 nights in Apr 2024

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Hyatt and would definitely recommend.
Stayed 4 nights in Apr 2024

10/10 Excellent

Richard C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central to everything. One of the best beach view.
Stayed 6 nights in Apr 2024

10/10 Excellent

Lisa M, Westminster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel right across from the famous Waikiki Beach. Close to shopping, restaurants and in the heart of it all.
Stayed 4 nights in Apr 2024

8/10 Good

Soeun

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room size was big for 4 family. Clean but hotel was too old. Need to renovate.
Stayed 3 nights in Apr 2024

10/10 Excellent

Luanne, Fresh Meadows

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

Susan Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Hawaii… our stay at the Hyatt was awesome!
Stayed 5 nights in Apr 2024

8/10 Good

Ericka, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Marri June

Travelled with family
Liked: Staff & service
Property and rooms are older and dated but room was clean and housekeeping did a great job with daily service. Staff were nice and accommodating with exception to some ladies at the front desk.
Stayed 5 nights in Apr 2024

10/10 Excellent

michal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, food is great and the stuff is so kice and helpful.
Stayed 9 nights in Apr 2024

10/10 Excellent

LaDonnia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reviews I’d read were spot on about this property. I chose it because it was truly a one minute walk to the beach. I selected an ocean view room and it didn’t disappoint. I had a lovely balcony that I sat on each morning to enjoy the view. The bathroom within the room was very small. More space was taken due to the Toto bidet attachment. Although it was small it wasn’t a dealbreaker. The hotel breakfast and dinner buffets were tasty! For breakfast there was a waffle bar one day and a pancake bar the next. For dinner, there was a heavy Korean fusion theme. The shorty ribs were absolutely amazing! I also dined at the Shor restaurant for lunch and I enjoyed how the food was served in colorful lidded bowls. It felt like room service but inside a restaurant. Check in was easy for me. I was able to check in early since my room was ready. I did lock myself out once on my stay and security was very accommodating. I would recommend not packing heavy since there are plenty of shops nearby to purchase clothes or shoes to get you through your trip. I would recommend toiletries since the ABC shops can be a bit pricey for some things. I will definitely be visiting again and certainly staying at the Hyatt Regency.
Stayed 3 nights in Apr 2024

8/10 Good

Neel

Liked: Cleanliness, staff & service
*
Stayed 6 nights in Apr 2024

10/10 Excellent

CATHERINE, Hilton Head Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 6 nights in Apr 2024

8/10 Good

khatereh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Shing Yan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect and the hotel offers beach chairs which was nice. However, the hotel is dated and we found stains on the sheets and curtains in the room. Nothing too alarming and we would likely stay here again.
Stayed 8 nights in Mar 2024

10/10 Excellent

Demond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

6/10 Okay

Effy, Santa Clarita

Travelled with partner
Liked: Staff & service, property conditions & facilities
Property is best for staying local and walking around. The 10 floor parking structure is a nightmare for any vehicle larger than a midsize sedan. Found an enormous cockroach in the bathroom crawling up the wall while utilizing the toilet. The view is quite nice out of the property though so that’s a plus.
Stayed 6 nights in Apr 2024

10/10 Excellent

Karla

Travelled with family
Liked: Amenities, property conditions & facilities
Excellent choice and very accessible. I came here with my 84 year old Mom and the entire experience was very accommodating and convenient for her. Mahalo!
Stayed 6 nights in Apr 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walls were thin, can hear noise outside was on the 8th floor
Stayed 5 nights in Apr 2024

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Lavinia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property. The food was delicious but pricey. The views were amazing but you had to cross the street to get to the beach. It was convenient to everything, so it was a busy area.
Stayed 5 nights in Mar 2024

10/10 Excellent

Minh-Quan, Renton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at the Hyatt Regency Waikiki Beach Resort and Spa 3 times for our 4 visits to Waikiki over the years. We are always happy with the hotel, the customer service, and the atmosphere.
Stayed 7 nights in Apr 2024

4/10 Poor

Russ

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Nothing special, below average.
Stayed 3 nights in Mar 2024

8/10 Good

Adam Jerald

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very beautiful interior with plenty of shops and a coffee shop within the hotel area. The room was a good size. There are 40 floors and 4 elevators so you dont have to wait long. It is located right next to the beach and access is simple.
Stayed 7 nights in Apr 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping and surrounding areas were great.The inside rooms could use a little care. The vanity showed signs of wear & tear. The paint was chipped off of the drawers by the tv stand. Inside the restroom the molding on the bottom was worn. It is in a great location and the staff were efficient and friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Qurtajah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While I do think they should have informed guests they were hosting prom at the ballroom so parking would be full, I appreciate the staff’s willingness to compensate for the inconvenience. We didn’t even have to mention it. The staff went above and beyond to make our stay amazing! We will definitely be back for another staycation.
Stayed 1 night in Apr 2024

10/10 Excellent

Debra

Travelled with family
Location was excellent. Valet service was very handy and friendly. All items worked in the room. Restaurant and cafe were a little difficult to find.
Stayed 4 nights in Apr 2024

10/10 Excellent

Fernando

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We rented a car in our own and we had to pay 75 dollars for parking each day in this hotel, that really dissapoint us
Stayed 8 nights in Apr 2024

10/10 Excellent

Yoon Young

Liked: Cleanliness, staff & service
So kind everyone
Stayed 5 nights in Apr 2024

4/10 Poor

Francisco

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Mar 2024

8/10 Good

Kelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel! Right where you want to be if you want to shop, dine, or visit Waikiki beach. Hotel did charge us for beach towels that we used. Did not know about this when we checked in. Service great! Daily housekeeping available for sand and kids. I would suggest renovating their elevator situation. We would wait 15-20 min for one. Besides that great stay!! Aloha!! 🌈
Stayed 7 nights in Mar 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt Regency was a very nice hotel. Across the street from the beach and close to many restaurants. The rooms were very clean and the bed was comfortable.
Stayed 6 nights in Apr 2024

6/10 Okay

Risa

Liked: Cleanliness
Stayed 4 nights in Apr 2024

10/10 Excellent

Juan, Lynwood

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Front desk representative “Kay” was great! He accommodate my family and I perfectly and saved our daughters bday trip! Great service over all!
Stayed 6 nights in Apr 2024

10/10 Excellent

Jana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here, perfect location!
Stayed 5 nights in Apr 2024

10/10 Excellent

Emma

Travelled with partner
Excellent location, excellent staff, cleanliness, I was upgraded to a room with ocean views, city views, pool views and mountain and sunset views that made our stay more enjoyable ! Looking forward for future stays and hopefully room upgrades again.. we will be back… highly recommended!!!
Stayed 10 nights in Mar 2024

6/10 Okay

Michelle

Disliked: Property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 4 nights in Feb 2024

10/10 Excellent

Talia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Christina D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay there again loved it
Stayed 7 nights in Mar 2024

8/10 Good

Silvia Sanchez

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud, busy around the clock.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Apr 2024

10/10 Excellent

Jami

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to Waikiki three times now and The Hyatt Regency was by FAR my favorite stay. It is literally across the street from the beach, the amenities were awesome. I can't say enough about this hotel! It's the little things for me, being in a hot sundrenched area, the fact that they provide refillavle water bottles with ice and water machines on every floor was beyond convenient. I'm a water snob so I appreciated the quality filtered water over tap, it was so convenient and honestly tasted better than the bottled water I bought at the store. They let you get free towels from their machine and return them everyday so you don't have to worry about reusing the same soggy beach towel everyday. I'll be staying here for all our future trips!!!
Stayed 6 nights in Mar 2024