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Reviews of Caritas Oswald Cheung International House

3 out of 5
Caritas Oswald Cheung International House
20 Tin Wan Street, Aberdeen, Southern District, Hong Kong

Reviews

7.4

Good

Rating 10 - Excellent. 56 out of 303 reviews" "
Rating 8 - Good. 129 out of 303 reviews" "
Rating 6 - Okay. 80 out of 303 reviews" "
Rating 4 - Poor. 28 out of 303 reviews" "
Rating 2 - Terrible. 10 out of 303 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

6.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tin Sang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2020
Response from COCIH on 22 Sept 2020
Greatly appreciated your patronage.

6/10 Okay

CHIUSHAN

Business traveller
Stayed 3 nights in Dec 2019

4/10 Poor

Pao

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are not well maintained. Very dirty carpet.
The rooms are terrible, everywhere are covered with dust, except beds. TV not working, shower not working properly, some electric sockets have no power, carpets are very very dirty and terrible, you dare not to walk with bare foot. Some rooms are under renovation.
Stayed 4 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointment stay
No water for toilet flushing; mouldy toilet bowl; leaking toilet; Cracked basins; TV not working for several days. False fire alarms for evacuations.
Stayed 16 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is a bit far from the central district but there are easy transportation to MTR and buses to various places. It is close to Aberdeen where there are lots of restaurants and fast food. The place is quite and safe and the room is spacious.
Stayed 4 nights in Nov 2019
Response from COCIH on 23 Nov 2019
Thank you for your patronage

4/10 Poor

Wing Sun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 23 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very safe and quite. Easy to take bus to go anywhere. Walking distance to Aberdeen where there are a lot of eateries. The room is big and staff are friendly.
Stayed 4 nights in Nov 2019
Response from COCIH on 23 Nov 2019
Thank you for your patronage and appreciation.

6/10 Okay

Anne

Liked: Staff & service
Disliked: Property conditions & facilities
Average hotel
We asked for non-smoking room and the 10/F was full of smoke which we end up moving to the 12/F, which is no better. The electrical room right next to us was dripping water and our air condition was making funny noise throughout the night which was annoying. Given the situation in Hong Kong, everywhere have a price decrease but not this one, doesn’t know why
Stayed 14 nights in Oct 2019

4/10 Poor

ALB, Toronto, Canada

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Shuttle bus from hotel to MTR station is the best way to get around. However the toilet is hard to flush. We have to tried a few times to get the water. We stayed for 16 days but the floor in the room never vaccum.
Stayed 16 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Room and furniture filled with dust. And trash found underneath the bed.
Stayed 4 nights in Oct 2019

8/10 Good

Stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
As Jesus said “Forgive them, for they know not what they do “ Kettle in the room but not a sausage to put in it. Beds hard enough to bruise you. Breakfast is 1 slice of bread, I glass of water, I cup of coffee and not a minute before 7.30. It’s dire. It is actually worth it for the unique experience. Did I mention the wonderful view of the biggest graveyard you’ve ever laid eyes on, not in the distance, you’re actually on it
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2019
Response from COCIH on 5 Sept 2019
Thank you for your visit

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Bad experience
Both hotel hotlines picked up only 1 of my 20 calls. There was a shuttle bus incident that was extremely inconvenient and very badly handled. Room had dirty walls and a broken TV. The toilet sink was mouldy. There were dust balls on the floorboard.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Renovated
I stayed there whilst the facility was under renovation, which had already reached the room I used.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Decent stay but dirty in some areas.
Ceilings were mouldy. Bedsheets had black prints on them and weren't completely dry. Air conditioning was noisy. Bathroom ventilation cover on ceiling was very dusty. Room floors were dusty.
Stayed 1 night in Jun 2019

8/10 Good

Lai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Apr 2019

8/10 Good

TOMY

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
방이 너무 협소하여 가방 내려 놓으면 답답한 기분이 들음. 아침 식사는 2가지 메뉴중 골라 먹는 방식인데 매일 조금씩 메뉴가 바뀌고 깔끔하고 음식맛도 괜챦아 좋습니다.
Stayed 2 nights in Mar 2019

6/10 Okay

CHUI SHAN

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
Rooms are large and clean. Buses are very close to hotel. Location is not the best but is close to the water.
Stayed 3 nights in Jan 2019

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, room comfort
Disappointment
I stayed for 6 nights. Room service was minimal, never changed bed linens or even tidy up the bed, never changed or washed the cups, I doubted they ever cleaned the bath room or vacuum the floor. They only replaced bath towels daily and that was all. The breakfast was surviving diet : cup of tea/coffee, 2 pieces of bread,an apple & orange juice. The hotel shuttle only offer limited service. The only positive part is the room is quite big and lots of storage lockers & efficient wi-fi. Certainly will not be the first for me to consider next time .
Stayed 6 nights in Dec 2018

8/10 Good

Ilan i

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t showed up at the right day I didn’t mistake when I book the hotel but they were very friendly with me
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you pay for
Very dated, beds very hard, furniture stained ,lamp shade broken , curtains dirty, just need attention to detail,and a good old clean,and an up to date tv would help.
Stayed 7 nights in Sep 2018

6/10 Okay

T L

Liked: Staff & service
Disliked: Room comfort
Hotel room is spacious. Nevertheless, hotel rooms need basic renovation. Front Desk service is very good. Room cleanliness needs improvement.
Stayed 1 night in Sep 2018

8/10 Good

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 28 nights in May 2018

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room with view
Easy access to airport (bus A10) and other parts of town (direct buses to Causeway Bay, Central, Kowloon, ...). The hotel is not new, but the rooms are spacious, rather comfortable, and have good city views. There's a cafe at the lobby level where breakfast and mainly Western-style meals are provided. It's a little my room on the top floor smelled somewhat musty and the window could not be opened to allow air flow, but overall I was very happy with the stay.
Stayed 2 nights in Jul 2018

6/10 Okay

WING SHING

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Jun 2018

4/10 Poor

Edna, Philippines

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Feeling Uncomfortable
The room is too old and bathroom has stains. The mini ref is so dirty. Window view is disappointing due to near the cemetery. The hotel lobby seems like an office. Hotel staff are too accommodating. This is my second time in HK and I can really compare it with the previous hotel I used to check in.
Stayed 3 nights in Jun 2018

10/10 Excellent

Cathy, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good convenient location close to my relative who is in Aberdeen area
Stayed 3 nights in Jun 2018

10/10 Excellent

kyle, colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel, best staff for best price
If you can find availability at this hotel, book it! You won’t find anything better for the price it offers.
Stayed 2 nights in Jun 2018

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2018

8/10 Good

K M A

Liked: Staff & service, room comfort
The room size is quite good in HK
A bit old condition

10/10 Excellent

Avel , Los Angeles, Ca.USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel.. close to transportation, restaurants
Staffs are cordial and knowledgeable, no problem. Excellent service. We even got a single bed room as requested. Thanks to everyone..
Stayed 5 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Room is large and functional. Will sure stay again.
Stayed 5 nights in Apr 2018

8/10 Good

Anne

Liked: Staff & service, room comfort
Convenient location
Great location with lots of public transportation going all directions. Staff was amazing and helpful. The building was kind of old and they just started renovating their rooms. Highly recommended their restaurant for breakfast and lunch, reasonable price and good coffee. Their rooms are very spacious but very dark, they could have replace their light bulbs to make it brighter. The only set back was the cleanliness, they are not dirty but did not do a good job, I don't think they vacuum the floor daily. We drank tea out of their cups and it's been left unwashed for several days, when I bumped into the lady and ask, she said she wears a rubber glove for the cleaning and the gloves are dirty, which means there's no intention of cleaning the cups without the gloves, surprise......overall it's still a good experience with this hotel.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay ever...
The stay with Caritas was amazing.. That's why I keep on coming back to this property..Place was clean..the Front desk staff were Excellent;-);-);-)..location was nice very near to places you would need during your stay ..

4/10 Poor

gnuysc, toronto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel housekeeping is lousy
The reception is not at the front and have to look for the concierge on the first floor. The moment we stepped into the room were shocked that it looked as if it has never been cleaned - dusty furniture, dirty floor and hairs still visible in the bathtub and bathroom floor.........
Stayed 9 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
While the facility is older, it was clean and pleasant. I felt safe in the neighborhood, and after a day or so of wandering the streets, even welcome. Bus stops for greater Hong Kong are directly outside the door.
Stayed 6 nights in Mar 2018

8/10 Good

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room and convenient
Spacious room in Hong Kong standard, convenient transport, Bus no. A10 from airport to the hotel, lots of food and shopping in local area, walk to Aberdeen for 5 mins
Stayed 13 nights in Feb 2018

8/10 Good

C and G Chan, Toronto, Canada

Liked: Staff & service, room comfort
We stayed here for 16 nights with mixed reviews.
There were few items in our room such as water leakage, drawer misfit, insufficient hot water, and curtain drops found in the first day or our stay. They were resolved promptly by maintenance person so that we did not have to change room. In addition, friendly staffs provided timely assistance during our stay. Shuttle services were great. There were two false fire alarms during our stay and they were unacceptable and disturbing.
Stayed 16 nights in Feb 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Facilities are dated
Friendly staff but facilities are dated. The shower temperature is inconsistent, the water sometimes turn completely cold.
Stayed 3 nights in Feb 2018

8/10 Good

queenie, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A10 from airport direct to hotel.
Hotel provides shuttle bus to HK central. Easy traveling around the island n Kowloon. Nice place to stay.
Stayed 4 nights in Jan 2018

6/10 Okay

Verified traveller

I stayed at this hotel for a week and a half and all in all, it was okay. The rooms were very spacious and beds were pretty comfortable. I had to change rooms (4 times to be exact) in the middle of my stay because the toilet started leaking and noticed they did not have a standard in cleaning rooms or replenishing supplies. Furthermore, most of the floors smelled like cigarettes. Not my best experience, but it wasn’t horrible.
Stayed 9 nights in Jan 2018

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms you can actually move in.
Great size rooms for Hong Kong, beds quite hard and a little uncomfortable. Good transport links to HK and Kowloon and airport, free shuttle bus service to HK central
Stayed 6 nights in Dec 2017

10/10 Excellent

Wing Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
14 nights staying in a twin bed room with sea view. Hotel is inside a residential area with easy traffic
Stayed 14 nights in Dec 2017

10/10 Excellent

Victor, New Zealand

Liked: Staff & service
Friendly and helpful staff!, Spacious roomm, Reasonable price, safe neighbourhood!
Stayed 6 nights in Dec 2017