Ratings based on 452 Verified Reviews

4.2 out of 5
95% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from SYD

Great location hotel

Posted 18-Apr-2017
Great Hotel location with many options to shop and dinning compensate the small room with great view.
4out of 5
Recommended
for Everyone
by A verified traveller from Singapore

Great hotel in a good location

Posted 14-Apr-2017
Pros: Service is top notch
Cons: Kitchen - room service speed of food is excellent but quality is compromised a little. Small complaint though.
Location: Excellent for things to do around Causeway Bay
I am a repeat customer for many years. This hotel is one of the best value for money places in Causeway Bay. It is also iconic and had great staff.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Mar-2017
They aim to please and make your stay as pleasant as possible.
4out of 5
Recommended
for Everyone
by A verified traveller from Singapore

Nice hotel close to shops and restaurants.

Posted 27-Mar-2017
I have stayed in this hotel many times, which speaks for itself. The bed is comfortable and service is excellent.
4out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel and close to MTR station.

Posted 24-Mar-2017
Nice hotel, close to MTR station and shopping mall.
5out of 5
Recommended
for Everyone
by A verified traveller from london

Great location

Posted 14-Mar-2017
Pros: Location, helpful staff, and very clean
Location: Times square for shopping, MTR very near
A very comfortable stay,staff at reception were especially helpful. Looking forward to returning
5out of 5
Recommended
for Everyone
by A verified traveller from Singapore

Awesome hotel with a great river view

Posted 09-Mar-2017
Pros: Very classy.
The hotel is conveniently located with the MTR and the shopping areas within walking distance.
5out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 07-Mar-2017
Causeway Bay has everything, without being in the absolute centre of HK. Very near metro, trams etc The executive rooms and benefits are well worth considering
4out of 5
Recommended
for Everyone
by A verified traveller from TM

Nice view , and convenient

Posted 09-Feb-2017
Taxi drivers know Excelsior and easy to get from one place to another.
4out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 21-Jan-2017
ممتاز كبير وقديم لكنه مجدد مطل جميل على البحر الفطور منوع