Deluxe Twin Room, 2 Twin Beds (No Windows) | Free WiFi, bed sheets
Check availability

Reviews of Rai Lei Hostel

2 out of 5
Rai Lei Hostel
Flat A, 4/F, Rex Building, 648-652 Nathan Road, Kowloon

Reviews

6.0
Rating 10 - Excellent. 10 out of 140 reviews" "
Rating 8 - Good. 32 out of 140 reviews" "
Rating 6 - Okay. 53 out of 140 reviews" "
Rating 4 - Poor. 26 out of 140 reviews" "
Rating 2 - Terrible. 19 out of 140 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

8.0/10

Amenities

5.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from KYO on 1 Nov 2019
THANK YOU!

6/10 Okay

Verified traveller

good location
Response from Rai Lei Hotel Online Reservations Department on 26 Apr 2018
Thank you for choosing Rai Lei hotel. Wish you have a nice trip in Hong Kong.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shady hotel that should be cheaper or hourly
Very small rooms that should be hourly rooms. Way too expensive for what isn't offered.
Stayed 1 night in Mar 2018
Response from Rai Lei Hotel Online Reservations Department on 7 Sept 2018
THANKS FOR Suggestions

6/10 Okay

Nga Man

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2018
Response from Rai Lei Hotel Online Reservations Department on 24 Jan 2018
THANK YOU!

4/10 Poor

Naruemon, Bangkok, Thailand

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is a good location but not comfortable for old people.
Stayed 2 nights in Dec 2017
Response from Rai Lei Hotel Online Reservations Department on 4 Jan 2018
SORRY,TO HEAR THAT.

8/10 Good

Robert

Liked: Room comfort
Stayed 2 nights in Dec 2017
Response from Rai Lei Hotel Online Reservations Department on 4 Jan 2018
THANK YOU!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Nice budget Hotel
Location is easy to fine from Mong Kok Exit E, conveniences to shop at Ladies Market.

8/10 Good

Ghayour

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, one step from MTR, affordable​ , good for single or couple visitors/ tourist.

8/10 Good

chester

Liked: Cleanliness, property conditions & facilities, room comfort
Close to Ladies Markets
Location (close to Ladies Markets, Mongkok clothing shops, Starbucks, airport bus stop) was fantastic; room was a little small but clean; bathroom good; we had an early flight arrival & were allowed to check in early so very impressed; check in receptionist very friendly (although with very limited English); only downfall was the wi-fi didn't work.

8/10 Good

Verified traveller

Liked: Cleanliness

10/10 Excellent

Jina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient clean accessible
Amazing clean value for money good service

8/10 Good

Marcos, USA, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Deal
We had a very pleasant stay. I arrived during Typhoon Nida and my flight was delayed. They kept in touch with me by email and had the room ready when I arrived. This is a great deal for the price. Rooms are rather small, but this is what I'm paying for. Extremely quiet, room was clean and Wi-Fi worked perfectly. This is my 2nd time staying here. The staff is kind and helpful. The MRT is only a few steps away from Mong Kok exit E-2. Once you get out on the street, the hotel is behind the exit on Nathan Road. Turn right twice and right again at the corner.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love service But hotel not really clean enough Not comfortable for sleep But price cheaper

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only if on tight budget
Very small room and bed not comfortable. Also a little smelly.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Close to mongkok MTR exit E2
Had to extend one night stay as the staff tried to scare us by saying they do not safe keep our luggage. They will just leave it at the corridor. Terrible. The price I paid I could have gone to a better hotel with FREE luggage safe keeping service.

6/10 Okay

AJ, MY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Close to MTR Station
The room seen and booked online was actually and substantially different from what has been described and advertised on the website. It was extremely small, hot and uncomfortable. Upon check-in, we were told to deposit HKD100 and this was not disclosed on the website when we booked online. The amount is reasonable but would prefer to be stated on the booking website. Although the interior of the room looks recently renovated, I found the air-cond not functioning properly and the toilet got clogged too often. As a result, the smells from the toilet was unbearable. We didn't bother to complain since the staffs were not comprehend in English anyways. There is no proper entrance signage of the hotel in English and any first timer guest would find difficult to search after the hotel. Though, this was compensated with the initiative taken by the hotel by emailing us in advance directions and guidance to the hotel. Notwithstanding to the above, the hotel's location is quite near to MTR Mong Kok station and strategic to many shopping hotspots. Overall, the hotel is not recommended for a long stay and definitely not a good value.

4/10 Poor

RAVEENDRAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Tony, los angeles

Liked: Staff & service
Disliked: Room comfort
Location n shopping
Bargain price hotel and location was great ! The staff was helpful n very pleasnt host.

6/10 Okay

Chin yu, Singapore

Disliked: Property conditions & facilities, room comfort
Room are clean but really small...
The room very small.....only location good

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, value for money
Excellent location in terms of transportation and shopping. Staff were helpful. I don't mind climbing up the stairs to get to the lift lobby. Lifts are really small but it doesn't bother me much. Room (1 double, 2 singles) is very small for a family of 4 but the bathroom size was ok. Overall, its clean. Sound proofing of the room is pretty bad. I could hear shower noises and voices from the neighbouring rooms.

8/10 Good

Siu-Mui, Levittown, PA

Liked: Property conditions & facilities, room comfort
Unexpected Encounters
I had a large luggage and a hand carry luggage. I didn't know I needed to walk up two sets of stairs to get to the elevator. When I got to the elevator, I had to turn my large luggage side way in order to get in. It can only fit two people standing side-by-side in either direction. At check in, I was just told nothing else accept where the room was; so, I went to look for it. I didn't know about how room service work or where to get hot water until I asked. Also, I felt neglected when I saw how an American guest was treated when he came to check in. He was directed to his room and was told something else about the room. The best of the hotel is the location.

6/10 Okay

Yue, Singapore

Good affortable hotel
It is very near to shopping centres and MTR. Good for family because they have 5 single beds and a double bed. They have 2 big TV for entertainment and Wi Fi facilities.

6/10 Okay

Satoki

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Jumar, Singapore

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Polite Staff & good Location
Strategically located at the heart of Mong Kok. Just a few steps away from Mong Kong MTR.

10/10 Excellent

Yit Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Huishan, Singapore

Liked: Cleanliness, room comfort
a hotel worth staying. Value for money
room is much bigger than what we are expecting. will introduce to friends and family.

6/10 Okay

Grace, Malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel very close to mongkok MRT station!
Around the hotel have a lot of food and shop! Mrt with exchange line is convenient to go everywhere! Hotel room is small as usual in Hong Kong! Compared to 5 years ago, it much of change of the environment!

8/10 Good

Boon Hua, Singapore

Liked: Cleanliness, room comfort
Not recommend for Big Luggage
Good Location, good wifi, Small Room

6/10 Okay

LEE, MALAYSIA, MELAKA

Liked: Cleanliness
HONG KONG
HONGKONG HOTEL VERY SMALL, BUT THE ROOMS WERE CLEAN, AND GOOD LOCATION.

4/10 Poor

Shavahn, south africa

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
its a place to rest ur head
Short stay in hong kong. Very shopper central close to markets mtr and bus rout. Over xmas week so very busy and very noisy area and room was overlooking the street. Very cool for transport and immersive experience to hk. Was cool. Hotel is fair for a few nights . Somewhere to place your head and get a shower . Safe and secure. Staaunderstqnd no english so dnt expect any direction or tips.

6/10 Okay

Brenda, Toronto

Liked: Staff & service
Rai Lei Hotel
Very friendly staff. Great location. Private bathroom has separate shower from toilet, which was a bonus.

2/10 Terrible

Melissa, brisbane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Protests and Bed Bugs
Don't stay here, if the protests don't keep you awake the bed bugs will. We caught and showed the bed bugs to the staff. They moved us to another room that also had bed bugs. Don't stay here!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good location
good location clost with Mong Kok MRT station easy to access the city and airport

6/10 Okay

kent, Kearny, NJ

Good for the money
You get what you pay for. If you do not plan on spending too much time or have a lot of luggage, this hotel was fine. It's one step above a hostel, you have a private room and bathroom, but space is severely limited. There was enough room for a full bed and not much else. We wound up having to place our two carry on suitcases at the foot of the bed and our one checked in full size suitcase on the floor with just enough room to open the door. The location right next to exit E2 on the Mong Kok station is super convenient. There is a one flight walk up to access the elevators. Free wifi was nice. We only slept and showered in the room after a long day exploring so it was fine for what we needed.

6/10 Okay

Stephen, Sydney

Liked: Cleanliness, staff & service, room comfort
Business trip
Location is ideal for a quick trip and you're not carrying much luggage. Hotel staff was very friendly and helpful. Very basic, but quite comfortable and good value

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Doris, singapore

Liked: Cleanliness, staff & service
one night stay
Room is small but clean n neat. Very convenience..lots of shops n foods

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its not worth for the money they charge
Room are very very small not like photo they show. Staff doesn't speak english except 1 person in this place.

2/10 Terrible

Prince Roger

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

TANGHAO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
距離市區很近
Stayed 1 night in Apr 2024

2/10 Terrible

Akio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
まずチェックインしたいのに基本的にスタッフがいません。夕方以降はいないようです。中国語しか使えないスタッフに対し、チェックインするのに非常に時間がかかりました。また清潔さも低いです。シーツは汚く3日間泊まりましたが、シーツ交換もタオルの補充も一切ありません。気をつけてください
Stayed 3 nights in Mar 2024

6/10 Okay

Pooz

Disliked: Cleanliness
Stayed 1 night in Nov 2021

2/10 Terrible

kin man

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Stayed 2 nights in Jun 2019

4/10 Poor

Isao

Disliked: Room comfort
寝るだけ
本当に寝るだけのホテル、 部屋も狭いので、リラックス出来ないですね
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地が特によかった。 冷蔵庫があるともっと良い
Stayed 1 night in May 2019
Response from Rai Lei Hotel Online Reservations Department on 15 May 2019
ゲストこんにちは、 冷蔵庫を使用する必要がある場合は、フロントスタッフに事前に連絡する必要があります。冷蔵庫はスタッフによって個人で貸し出されているためです。 Hello, guest. If you need to use the refrigerator, you must inform the front desk staff in advance, because the refrigerator is privately loaned to the passengers by the staff. よろしく、 Rai Lei Hotel オンライン予約部

10/10 Excellent

Kam Fung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from LL on 18 Mar 2019
THANK YOU!

8/10 Good

Gary

Liked: Staff & service
Stayed 3 nights in Mar 2019
Response from LL on 18 Mar 2019
THANK YOU!