2 outdoor pools, pool umbrellas, pool loungers

Reviews of Mulberry Collection Silk Village

4 out of 5
Mulberry Collection Silk Village
41 Pham Van Dong, Hoi An

Reviews

9.2

Wonderful

Rating 10 - Excellent. 301 out of 449 reviews" "
Rating 8 - Good. 113 out of 449 reviews" "
Rating 6 - Okay. 26 out of 449 reviews" "
Rating 4 - Poor. 7 out of 449 reviews" "
Rating 2 - Terrible. 2 out of 449 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

KRISTEN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was absolutely beautiful with lanterns hanging from the trees and the beds were so comfortable. Loved it !
Stayed 2 nights in Feb 2024
Response from Mulberry Collection Silk Village on 1 Mar 2024
Dear Mr. Kristen,Thank you for taking the time to provide such kind feedback following your recent stay with us. Your kind words have been shared with our team.We are pleased to hear you had a positive experience with us at Mulberry Collection Silk Village and we look forward to welcoming you back again soon.Yours Sincerely, Mulberry Collection Silk Village

10/10 Excellent

AMARENDRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property with lots of amenities. Good food and very helpful staff.
Stayed 2 nights in Dec 2023
Response from Mulberry Collection Silk Village on 25 Jan 2024
Dear Amarendra,Thank you for taking the time to provide such kind feedback following your recent stay with us. Your kind words have been shared with our team.We are pleased to hear you had a positive experience with us at Mulberry Collection Silk Village and we look forward to welcoming you back again soon.Yours Sincerely, Mulberry Collection Silk Village

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Mulberry Collection Silk Village on 21 Nov 2023
Dear Valuable Guest,Thank you very much for your visit and the time you have taken to write this very nice review. We are happy to read that you fully enjoyed your stay with us.We do hope that during your next Hoi An visit, our Resort will again be your preferred choice. Yours Sincerely

10/10 Excellent

Glynis

Stayed 3 nights in Nov 2023
Response from Mulberry Collection Silk Village on 8 Nov 2023
Dear Valuable Guest,Thank you for taking the time to provide such kind feedback following your recent stay with us. Your kind words have been shared with our team.We are pleased to hear you had a positive experience with us at Mulberry Collection Silk Village and we look forward to welcoming you back again soon.Cheer,

10/10 Excellent

JONGBOO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Mulberry Collection Silk Village on 4 Oct 2023
Dear Jongboo Kim,We really loved reading about your brilliant stay with us!Be sure your kind words are well received by everyone in our team and motivate us all to continue our work with passion.We do hope to welcome you back shortly!Best wishes,Mulberry Collection Silk Village

8/10 Good

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful resort. We stayed in the Trendy wing. Rooms are great but not well insulated - you can hear the other rooms and hallway. Pools and facilities are fantastic. Staff are very friendly but don't seem to like it when you use other transport other than their Shuttle Bus/taxis. Great for a both a short term or long term stay.
Stayed 2 nights in Sep 2023
Response from Mulberry Collection Silk Village on 23 Sept 2023
Dear Ellen,Thank you for your visit and review. Have very well taken note of your comments and will work on improving the breakfast services.We would have loved to welcome you back and it would be great to show you next time, that we can do better. Best wishes,

4/10 Poor

Amy

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Booked a week at this property for our wedding anniversary, requested a refund after our first night as it wasn’t as advertised. It’s been 10 days and still no funds have been refunded.
Stayed 5 nights in Sep 2023
Response from Mulberry Collection Silk Village on 28 Sept 2023
Dear Ms. Amy Walsh,We sincerely apologize for any inconvenience you experienced during your stay at our property, especially on such a special occasion as your wedding anniversary.We have thoroughly investigated your concerns and regret that our property did not meet your expectations. We understand the importance of such occasions, and we are genuinely sorry that your experience fell short.Regarding your refund, we want to assure you that the refund process has been completed. However, we acknowledge the delay in the funds reflected in your account. The delay is attributed to the international payment procedures associated with refunding to an international credit card, which unfortunately extends the processing time.We understand the frustration this may have caused, and we appreciate your patience as we work to expedite the refund process. If there are any further delays or concerns, please do not hesitate to contact our customer service team directly. We are committed to resolving this matter promptly and ensuring your satisfaction.Once again, we sincerely apologize for any inconvenience caused, and we genuinely appreciate your understanding.Warm regards,Mulberry Collection Silk Village.

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service
If you enjoy luxury, the hotel rooms are better than the villas. The hotel rooms are the cheaper ones.
Stayed 5 nights in Aug 2023
Response from Mulberry Collection Silk Village on 4 Sept 2023
Dear Mr. Aaron,Thank you very much for your visit and the time you have taken to write this very nice review. We are happy to read that you fully enjoyed your stay with us.We do hope that during your next Hoi An visit, our Resort will again be your preferred choice. Yours Sincerely,Mulberry Collection Silk Village.

10/10 Excellent

Lisa Ann

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The accommodation was excellent. The pools are beautiful, the food was great but the service is above and beyond. We thought it was maybe a little bit further out but after going to the old town we felt we were in the best place because it was quiet and peaceful. A taxi ride in is only $5 aus maximum maybe 7 minutes.
Stayed 3 nights in Aug 2023
Response from Mulberry Collection Silk Village on 28 Aug 2023
Dear Lisa Ann,We would like to extend our heartfelt gratitude for taking the time to share your wonderful feedback with us. We are thrilled to hear that your experience at our accommodation was excellent and that you enjoyed the beautiful pools, great food, and exceptional service. Your kind words truly mean the world to us.It warms our hearts to know that our quiet and peaceful location provided you with a sense of tranquility, especially after your visit to the old town. We're delighted that the short taxi ride into town was convenient for you.Thank you once again for choosing us for your stay, and for your generous words of appreciation. We hope to have the pleasure of welcoming you back in the future and providing you with another exceptional experience.Warm regards,Mulberry Collection Silk Village

10/10 Excellent

Mahesh

Stayed 2 nights in Aug 2023
Response from Mulberry Collection Silk Village on 4 Sept 2023
Dear Mr. Mahesh,Thank you very much for your visit and the time you have taken to write this very nice review. We are happy to read that you fully enjoyed your stay with us.We do hope that during your next Hoi An visit, our Resort will again be your preferred choice. Yours Sincerely,Mulberry Collection Silk Village.

8/10 Good

Tania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is large and beautifully maintained with two large pools and extensive gardens. The breakfasts were plentiful and varied and the staff especially Thienh, were so friendly and helpful and offer to assist with booking tours and dinner option suggestions. The property is set within a residential area of HoiAn, a good 20-30min walk into the old town which involves walking along some busy roads (may be tricky with young kids). However, there is a free shuttle service which takes you to both old town and An Bag beach and plenty of taxis and it only costs a few $ to get into town using taxi’s. Despite not being super close to the old town, it was really lovely being able to walk along the residential streets and see all the little makeshift restaurants and shops that are set up. Also plenty of mini supermarkets to get supplies and authentic eatery options available. Overall, I would recommend if you are happy to be a little further away from the Old town and keen to be immersed in the everyday life of the people of Hoi An.
Stayed 6 nights in Jun 2023
Response from Mulberry Collection Silk Village on 1 Jul 2023
Dear Ms. Tania,Thank you for taking the time to provide such kind feedback following your recent stay with us. Your kind words have been shared with our team.We are pleased to hear you had a positive experience with us at Mulberry Collection Silk Village and we look forward to welcoming you back again soon.Cheer,

10/10 Excellent

cassie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2023
Response from Mulberry Collection Silk Village on 19 Jun 2023
Dear Valuable Guest,Thank you very much for your visit and the time you have taken to write this very nice review. We are happy to read that you fully enjoyed your stay with us.We do hope that during your next Hoi An visit, our Resort will again be your preferred choice. Yours Sincerely

10/10 Excellent

Chris

Stayed 4 nights in Jun 2023
Response from Mulberry Collection Silk Village on 8 Jul 2023
Dear Chris,Thank you very much for your visit and the time you have taken to write this very nice review. We are happy to read that you fully enjoyed your stay with us.We do hope that during your next Hoi An visit, our Resort will again be your preferred choice. Yours Sincerely

10/10 Excellent

Colin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds Big rooms Good shuttle bus service Fantastic staff - Helpful, friendly and knowledgeable
Stayed 6 nights in May 2023
Response from Mulberry Collection Silk Village on 30 May 2023
Dear Mr/Ms. Colin, Thank you for taking the time to provide such kind feedback following your recent stay with us. Your kind words have been shared with our team.We are pleased to hear you had a positive experience with us at Mulberry Collection Silk Village and we look forward to welcoming you back again soon.Cheer,

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was very inviting and a great temperature. Breakfast was reasonable. Room sizes are good, unfortunately we were on the road side so could hear cars/buses and people as the glass isn't double glazed. The walls are also very thin. Our bed was super hard and despite the hotel putting additional mattress protectors on (to soften it) it didn't make any difference. We were able to borrow bikes which was a lot of fun.
Stayed 5 nights in Apr 2023
Response from Mulberry Collection Silk Village on 3 May 2023
Dear Jacqueline,Thank you very much for your visit and the time you have taken to write this very nice review. We are happy to read that you fully enjoyed your stay with us.We do hope that during your next Hoi An visit, our Resort will again be your preferred choice. Yours Sincerely

10/10 Excellent

raney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must place to stay
I think everyone going to Hoi An would love this resort
Stayed 5 nights in Apr 2023
Response from Mulberry Collection Silk Village on 24 Apr 2023
Dear Valuable Guest.Thank you very much for your visit and the time you have taken to write this very nice review. We are happy to read that you fully enjoyed your stay with us.We do hope that during your next Hoi An visit, our Resort will again be your preferred choice. Yours Sincerely

8/10 Good

Long

Stayed 3 nights in Apr 2023
Response from Mulberry Collection Silk Village on 10 Apr 2023
Dear Valuable Guest,Thank you for taking the time to provide such kind feedback following your recent stay with us.We are pleased to hear you had a positive experience with us at Mulberry Collection Silk Village and we look forward to welcoming you back again soon.Cheer,

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Mulberry Collection Silk Village on 31 Mar 2023
Dear Valuable Guest,Thank you for taking the time to provide such kind feedback following your recent stay with us. Your kind words have been shared with our team.We are pleased to hear you had a positive experience with us at Mulberry Collection Silk Village and we look forward to welcoming you back again soon.Cheer,

10/10 Excellent

BING

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent stay and felt welcomed at first instance. recommend!
Stayed 3 nights in Mar 2023
Response from Mulberry Collection Silk Village on 10 Mar 2023
We really loved reading about your brilliant stay with us!Be sure your kind words are well received by everyone in our team and motivate us all to continue our work with passion.We do hope to welcome you back shortly!Best wishes,

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 5 nights in Feb 2023
Response from Mulberry Collection Silk Village on 28 Feb 2023
Thank you very much for your visit and the time you have taken to write this very nice review. We are happy to read that you fully enjoyed your stay with us.We do hope that during your next Hoi An visit, our Resort will again be your preferred choice. Yours Sincerely

10/10 Excellent

Caerwyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there for 11nights on our Singapore /Vietnam trip …we loved it was sad to leave
Stayed 11 nights in Feb 2023
Response from Mulberry Collection Silk Village on 20 Feb 2023
Thank you very much for your visit and the time you have taken to write this very nice review. We are happy to read that you fully enjoyed your stay with us.We do hope that during your next Hoi An visit, our Resort will again be your preferred choice. Yours Sincerely

10/10 Excellent

BARRY S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderfully peaceful setting in this most beautiful of places. Welcomed by Helen and Nancy we immediately felt at home. The villas are lovely with a choice of pools, loaner bikes, great food, massages and the silk tour with Thu. Highly recommended. Thanks again
Response from Mulberry Collection Silk Village on 17 Feb 2023
Dear Barry,We really loved reading about your brilliant stay with us!Be sure your kind words are well received by everyone on our team and motivate us all to continue our work with passion.We do hope to welcome you back shortly!Best wishes,

8/10 Good

Mairead

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay overall & appreciated the discounted food & drinks/spa for booking a longer stay. The rooms were clean and the pool well-maintained. With so much amazing food in Hoi An, what’s on offer at the hotel is simple in comparison but does the job at breakfast. There was a bit of noise during the night but with earplugs, it wasn’t an issue & much quieter than staying in the centre. Helen was great throughout our stay & very helpful for tips & helping book transport - thank you!
Response from Mulberry Collection Silk Village on 16 Feb 2023
Dear Mairead,Thank you for taking the time to provide such kind feedback following your recent stay with us. Your kind words have been shared with our team.We are pleased to hear you had a positive experience with us at Mulberry Collection Silk Village and we look forward to welcoming you back again soon.Cheer,

10/10 Excellent

Sabin

Stayed 2 nights in Feb 2023
Response from Mulberry Collection Silk Village on 16 Feb 2023
Dear Sabin,Thank you very much for your visit and the time you have taken to write this very nice review. We are happy to read that you fully enjoyed your stay with us.We do hope that during your next Hoi An visit, our Resort will again be your preferred choice. Yours Sincerely

10/10 Excellent

DUC PHUONG UYEN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2023
Response from Mulberry Collection Silk Village on 28 Jan 2023
Dear Duc Phuong Uyen,Thank you for taking the time to provide such kind feedback following your recent stay with us. Your kind words have been shared with our team.We are pleased to hear you had a positive experience with us at Mulberry Collection Silk Village and we look forward to welcoming you back again soon.Cheer,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel, located just 10 mins to the old town.
Nice hotel, all staffs are friendly, 10 mins by bicycle to the old town. Room is spacious, problem is the drain in the shower, everytime need to open it otherwise the water can not run. There is only 1 elevator so sometimes wait for long.
Stayed 1 night in Jan 2023
Response from Mulberry Collection Silk Village on 23 Jan 2023
Thank you for taking the time to provide such kind feedback following your recent stay with us. Your kind words have been shared with our team.We are pleased to hear you had a positive experience with us at Mulberry Collection Silk Village and we look forward to welcoming you back again soon.Cheer,

8/10 Good

Justin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with nice rooms and the included silk tour was interesting. Although we (obviously) wish we had been staying longer, the check-in staff made us feel a bit awkward for the fact that we were only staying one night - it almost felt like we were being chastised. The shuttle is not super helpful and doesn't run extremely often and, although walkable to the river and main tourist area, it's a bit of a hike. One of the restaurants (Pavillion) we were looking forward to was closed. These negative comments are really not major things, but perhaps important when deciding on a place to stay. The pools, although we didn't swim were very nice looking and, as already stated, the grounds themselves are beautiful. Would recommend.
Response from Mulberry Collection Silk Village on 17 Jan 2023
Thank you for taking your precious time to write us your feedback.We appreciate the generous review and are delighted to hear that you are satisfied with the services of the Resort. Your feedback will help us to improve our service. We look forward to having a chance to meet you and your family in the future.Sincerely,

10/10 Excellent

Duc Huu

Travelled with family
Liked: Cleanliness, staff & service
Good facility. Good food Great staff.
Response from Mulberry Collection Silk Village on 16 Jan 2023
We really loved reading about your brilliant stay with us!Be sure your kind words are well received by everyone on our team and motivate us all to continue our work with passion.We do hope to welcome you back shortly!Best wishes,

10/10 Excellent

Hai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and comfy rooms. Beautiful grounds and pools. Relaxing stay. Breakfast was ok—we tend to skip to enjoy outside local foods. Best Banh mi— Phương!
Stayed 2 nights in Jan 2023
Response from Mulberry Collection Silk Village on 12 Jan 2023
Thank you very much for your visit and the time you have taken to write this very nice review. We are happy to read that you fully enjoyed your stay with us.We do hope that during your next Hoi An visit, our Resort will again be your preferred choice. Yours Sincerely

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the villa style , staffs friendly, transport to the ancient town. Will come again. Great value to the price.
Response from Mulberry Collection Silk Village on 28 Dec 2022
Thank you very much for your visit and the time you have taken to write this very nice review. We are happy to read that you fully enjoyed your stay with us.We do hope that during your next Hoi An visit, our Resort will again be your preferred choice. Yours Sincerely,

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best VFM hotel I’ve ever stayed at.
This was one of the best value for money hotels I’ve ever stayed in. The hotel is really nicely designed with modern, large rooms. All great but what really made this place special was the service, the staff are so lovely and couldn’t do enough to make sure we had a great time. We already want to go back to Hoi An so it’s great to already know where we will be staying when we do. Amazing experience!
Stayed 3 nights in Nov 2022
Response from Mulberry Collection Silk Village on 30 Nov 2022
Thanks for sharing your experience with us!We appreciate your review and are delighted to hear that you are satisfied with the services of the Resort. Your feedback as great motivation for all of us. Thank you for choosing Mulberry Collection Silk Village. We look forward to having a chance to meet you and your family in the future.Sincerely,

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mulberry Silk hotel stay
Such wonderful surroundings & facilities. Love the 1 free afternoon tea offered. Grace was very knowledgeable and helpful with recommended tours. Breakfast was also wonderful!
Stayed 5 nights in Oct 2022
Response from Sales Team on 22 Oct 2022
Thank you so much for such a nice feedback , and we happy to know you had great time with us at Mulberry Collection Silk Village.Hope to have chance to welcome you back in the next time!Wish you all the best!!!

10/10 Excellent

Hien

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Amazing place! After leaving Hue at a mediocre hotel that was supposed to be a 4 stars, we were rewarded with Mulberry Silk Village. The beautiful, quiet, Zen- like garden surrounding the rooms was the exact thing we needed after the bustling noise of Ha Noi and HCM city. The villas we had were so clean, spacious and wonderfully fragrant with lemongrass. The bed was the most comfortable bed I’ve had since we’ve been to VN. Breakfast menu was full of choices. Eggs ordered to your liking done right in front of you was the best part. Did I mention the excellent service, beautiful pools, and a tour of how silk is made right at the property? Overall, Mulberry Silk Village exceeded our expectations in every way. I wished we had stayed longer.
Stayed 2 nights in Oct 2022
Response from Sales Team on 17 Oct 2022
Greetings from Mulberry Collection Silk Village!Thank you so much for your nice praise to us, and we really happy to know you have a satisfy time in Mulberry Collection Silk Village.We do hope to have chance to welcome you back !Wish you a nice day and all the best to you!

10/10 Excellent

TIEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. We had a great time there
Stayed 1 night in Sep 2022
Response from Sales Team on 27 Sept 2022
Thank you very much for your time stayed at Silk Village!

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly hotel with 2 great pools, near to Hoi An old town. Regular. Free shuttle bus runs regularly.. The hotel was very helpful in arranging trips, would recommend the cooking tour and My Son trip - Helen in particular was very helpful booking trips, and train tickets and taxis. Would def recommend..
Stayed 6 nights in Aug 2022
Response from Sales Team on 25 Aug 2022
thank you so much for your great praise to us, we happy to know you had a nice time at Silk Village.

8/10 Good

Letesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locations and set up of properties...nice place to stay ...very mindful environment
Stayed 1 night in May 2022
Response from Hong Vu on 6 May 2022
Thank you so much for your choosing and stay at Mulberry Collection Silk Village! Hope to welcome you back!

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, flexible and fully understanding.
In these uncertain times of Covid with sudden and unexpected lockdowns it is wonderful to find a friendly, flexible and understanding hotel that allowed us to change our booking dates at the last minute. While our Lunar New Year family trip may have sadly been postponed, we greatly look forward to staying at Silk Village in the near future.
Stayed 2 nights in Feb 2021

6/10 Okay

Justine

Stayed 1 night in Jun 2020

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel , room are a little out dated and could use some work . ground and pools very nice . Staff are very good and will help with anything you need . Breakfast was good , everything you can think of on the menu. we would definitely stay here again
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, nice and clean environment, spacious room
Stayed 5 nights in Jan 2020
Response from Sale Team on 14 Jan 2020
Greetings from Hoi An Silk Village Resort and Spa! We thank you so much for your tome stayed with us, and we are happy to know you had a nice time at Hoi An Silk Village Resort and Spa . We do hope to have chance to welcome you back with us. Wish you all the best!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from Sale Team on 15 Jan 2020
Greetings from Hoi An Silk Village Resort and Spa! We would like to thank you so much for your choose and stay with us. We happy to know you had a nice time and enjoy at our property. We wish you all the best and hope to have chance to welcome you back. Best regards,

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Excellent hotel for the price. Beautiful silk shops. Grounds are an oasis. Tower building a little more dated than in pictures. Thuy was very warm, pleasant and welcoming.
Stayed 3 nights in Dec 2019
Response from Sale Team on 7 Jan 2020
Greetings from Hoi An Silk Village Resort and Spa! We thank you so much for your choosing our Resort and your nice time stay with us. We high appreciate your review and we will share it to our colleagues for their encouragement.. We wish you a nice day and look forward to welcoming you back with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Dec 2019
Response from Sales Team on 26 Dec 2019
Greetings from Hoi An Silk Village Resort and Spa! We thank you so much for your choosing and stay at Hoi An Silk Village Resort and Spa. We wish you all the best in the Christmas season and Happy New Year to you and Family! We do hope to have chance to welcome you back. Thank you!

10/10 Excellent

Meeyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
My husband and I stayed here 5 nights and had a great time in this hotel. The staffs were supet friendly & attentive all the time and the room was clean. The spa treatment was relaxing as well. Their free shuttle bus to/from the town and near beaches were great help. We would stay here again.
Stayed 5 nights in Nov 2019
Response from Sales Team on 12 Nov 2019
Greetings from Hoi An Silk Village Resort and Spa! Thank you very much for your choosing and stay with us. We are happy to know that you had a nice time and enjoy the stay at Hoi An Silk Village. We do hope to have chance to welcome you back ! Thank you and wish you all the best!

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Sales Team on 7 Nov 2019
Dear Mr/Mrs Alan, Greetings from Hoi An Silk Village Resort and Spa! Thank you so much for your choosing and stay at Hoi An Silk Village Resort and Spa. We do hope to have chance to welcome you back with us one day. Best regards,

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Holiday ever!
This was truly the most amazing place I have ever stayed in. Our room was spacious and clean, and overlooked a lovely swimming pool, next to one of the restaurants. The staff were friendly and attentive and were always willing to go the extra mile. The breakfasts were amazing and we had dinner there twice - reasonably priced. I highly recommend the sweet and sour soup with seafood! The location was quiet, an easy cycle to the old town but a fair cycle to the beach. The shuttle bus was handy for that! My son had a scuba diving lesson in the pool with Huang - he loved it so much that he took another one and then we took a day trip tour to Cham island where he got to practise his new found skills in open water with am instructor. We will definitely return.
Stayed 5 nights in Sep 2019
Response from Sales Team on 8 Oct 2019
Dear Mr/Mrs Paula, Warmest greetings from Hoi An Silk Village Resort and Spa! We would like to thank you so much for your such a nice review and we happy to learn that you had a pleasure stay with us. We wish you all the best and look forward to having chance to welcome you back with us. Best regards,

10/10 Excellent

Anonymous, London

Liked: Staff & service, amenities, property conditions & facilities
The staff were amazing and really went the extra mile.
Stayed 3 nights in Sep 2019
Response from Sales Team on 8 Oct 2019
Dear Sir/ Madam, Warmest greetings from Hoi An Silk Village Resort and Spa! Our thankfulness to your such a nice review and we happy that you had enjoy the Hoi An Silk Village Resort and Spa staff, we will share your review to our colleagues , this is encourage us a lot. Wish you all the best and hope to have chance to welcome you and your Family back with us. Best regards!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful with friendly staff and comfortable rooms a a good price
Stayed 6 nights in Aug 2019
Response from Sales Team on 10 Sept 2019
We would like to express our thankfulness to your stayed with us . We do hope to have chance to welcome you back. Wish you all the best.

10/10 Excellent

Philip Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Sales Team on 29 Aug 2019
Thanks for your stay with us . We wish you all the best !

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Silk Village is a lovely resort. The rooms are set in beautiful gardens which is like returning to an oasis after busy Hoi An. Great amenities and fantastic service. Very easy to get into the old town by bike, complimentary shuttle or taxi. I spent 4 nights here with my family and we would all definitely stay here again.
Stayed 4 nights in Aug 2019
Response from Sales Team on 21 Aug 2019
Dear Michael, Thank you so much for your such a nice review , this is encourage our staff a lot. We do hope to have chance to welcome you back. Wish you have a nice day!