Outdoor pool, pool umbrellas, pool loungers

Reviews of Hadana Boutique Resort HoiAn (former Belle Maison Hadana HoiAn)

4 out of 5

Reviews

9.4

Exceptional

Rating 10 - Excellent. 335 out of 476 reviews" "
Rating 8 - Good. 112 out of 476 reviews" "
Rating 6 - Okay. 20 out of 476 reviews" "
Rating 4 - Poor. 4 out of 476 reviews" "
Rating 2 - Terrible. 5 out of 476 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was conveniently located about a 15 minute walk from the ancient town. Nicely updated with a pool and bar with a great happy hour. The spa facility was wonderful and they offered 2 for 1 on their 70 minute massage. The therapists were excellent! All of the staff was very attentive and My at the front desk was always checking on us! Breakfast was extensive with a different made to order Vietnamese soup every day!
Stayed 3 nights in Mar 2024
Response from Hadana Boutique Resort Hoi An on 27 Mar 2024
Dear potential guest, We are pleased that you were satisfied with your choice of our resort. Thank you so much for taking your time to share your experience staying with us. We’ve copied your comments to all staffs who directly worked with you and anyone else who contributed and we are sure that your reviews have inspired all of us. We value feedback very highly and use it to continually improve our service. We do hope to have other chances to welcome you and your family, friends to our resort in the near future. Thanks and best regards, Hadana Boutique Resort Hoi An

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best hotels i’ve stayed in around the word. Welcoming, clean, good breakfast and outstanding value for money. Recognising also our friendly check in with Sen, great service.
Stayed 3 nights in Mar 2024
Response from Hadana Boutique Resort Hoi An on 20 Mar 2024
Dear Adam Harding, We are pleased that you were satisfied with your choice of our resort. Thank you so much for taking your time to share your experience staying with us. We’ve copied your comments to all staffs who directly worked with you and anyone else who contributed and we are sure that your reviews have inspired all of us. We value feedback very highly and use it to continually improve our service. We do hope to have other chances to welcome you and your family, friends to our resort in the near future. Thanks and best regards, Hadana Boutique Resort Hoi An

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel just outside of the old town. The staff was very friendly and helpful especially Thuan.
Stayed 2 nights in Jan 2024
Response from Hadana Boutique Resort Hoi An on 3 Feb 2024
Dear potential guest, We are pleased that you were satisfied with your choice of our resort. Thank you so much for taking your time to share your experience staying with us. We’ve copied your comments to all staffs who directly worked with you and anyone else who contributed and we are sure that your reviews have inspired all of us. We value feedback very highly and use it to continually improve our service. We do hope to have other chances to welcome you and your family, friends to our resort in the near future. Thanks and best regards, Hadana Boutique Resort Hoi An

10/10 Excellent

Marilene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff and good location make this hotel a perfect stay in Hoi An. It’s walkable as long as you mind the motos and bikes passing by. The beach is 15-20 minutes by taxi around $8 RT. Don’t forget to have s massage at the hotel spa it’s awesome. I want to thank everyone who made our stay memorable especially Thuan, My and the spa manager.
Stayed 6 nights in Jan 2024
Response from Hadana Boutique Resort Hoi An on 27 Jan 2024
Dear Marilene, We are pleased that you were satisfied with your choice of our resort. Thank you so much for taking your time to share your experience staying with us. We’ve copied your comments to all staffs who directly worked with you and anyone else who contributed and we are sure that your reviews have inspired all of us. We value feedback very highly and use it to continually improve our service. We do hope to have other chances to welcome you and your family, friends to our resort in the near future. Thanks and best regards, Hadana Boutique Resort Hoi An

10/10 Excellent

KAREN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Hadana Boutique Resort Hoi An on 25 Jan 2024
Dear Mrs. Karen,We are incredibly grateful that you took the time out to share your feedback. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team. We hope to have chance to welcome you again.Best regards,Hadana Boutique Resort Hoi An

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel .Lovely clean rooms and also delicious breakfast They do really nice cocktails and the pool is really nice . Unfortunately it was a bit wet so out of use one day. They do great massages. In the spa
Stayed 1 night in Dec 2023
Response from Hadana Boutique Resort Hoi An on 9 Jan 2024
Dear Elizabeth,Thank you so much for your kind review. We are absolutely delighted to learn that our service did bring you such enjoyable experience. Thank you again for holding us in high regards. We definitely look forward to serving you even better on a longer vacation. We are looking forward to seeing you again. Kind regards, Hadana Boutique Resort Hoi An

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel and excellent staff
Stayed 3 nights in Dec 2023
Response from Hadana Boutique Resort Hoi An on 9 Jan 2024
Dear Alexandra,Thank you for your kind words, We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to welcome you again. Have a wonderful day!Sincerely,Hadana Boutique Resort Hoi An

10/10 Excellent

MATHEW

Stayed 4 nights in Dec 2023
Response from Hadana Boutique Resort Hoi An on 5 Jan 2024
Dear Mathew,We sincerely appreciate you taking the time to share with us your experience at our resort. On behalf of our entire team, thank you for allowing us to serve you.Sincerely,Hadana Boutique Resort Hoi An

10/10 Excellent

Jessica

Stayed 3 nights in Dec 2023
Response from Hadana Boutique Resort Hoi An on 22 Jan 2024
Dear Ms. Jessica,We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to welcome customers like you. Have a wonderful day!Sincerely,Hadana Boutique Resort Hoi An

10/10 Excellent

Jacqueline

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. We had a balcony which was nice. Breakfast was ok, you won’t starve. Not a lot of variety but made to order eggs. Bikes are free and we used them twice which is a bonus. Biked to the beach and the countryside. Staff were very helpful. Large room. It was raining so didn’t use the pool. Bed was comfy.
Stayed 3 nights in Dec 2023
Response from Hadana Boutique Resort Hoi An on 3 Jan 2024
Dear Jacqueline,Thank you so much for your kind review. We are absolutely delighted to learn that our service did bring you such enjoyable experience. Thank you again for holding us in high regards. We definitely look forward to serving you even better on a longer vacation. We are looking forward to seeing you again. Kind regards, Hadana Boutique Resort Hoi An

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean spacious room.
I booked the coty view room but they changed it to pool view. But at the end, it was better. Otherwise I wouldn't handle the traffic noise. Very thoughtful. Breakfast was also nice and staffs were all friendly. A bit of distance from the Old town but walking distance. Appx 10 min.
Stayed 3 nights in Dec 2023
Response from Hadana Boutique Resort Hoi An on 3 Jan 2024
Dear Christine,Thank you for your kind words, We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!Sincerely,Hadana Boutique Resort Hoi An

8/10 Good

Joyce N

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023
Response from Hadana Boutique Resort Hoi An on 3 Jan 2024
Dear Joyce,We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!Sincerely,Hadana Boutique Resort Hoi An

10/10 Excellent

Brenda Leanne-Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. So friendly and helpful and rooms were nice. Nothing was too much trouble.
Stayed 13 nights in Dec 2023
Response from Hadana Boutique Resort Hoi An on 3 Jan 2024
Dear Brett,Thank you so much for your kind review. We are absolutely delighted to learn that our service did bring you such enjoyable experience. Thank you again for holding us in high regards. We definitely look forward to serving you even better on a longer vacation. We are looking forward to seeing you again. Kind regards, Hadana Boutique Resort Hoi An

10/10 Excellent

SangSin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
check-in was very smooth. not even needed to show my reservation ticket or something like that, because we got a pick up service from danang to hadana. One thing most we loved was they didn't make us to wait. Why I am talking about this is you know after you landed, definitely you wanna take some rest right? and nice location too. you can just go some restaurants near resort if you don't wanna walk a lot. and some korean say It's super hard to take a grab taxi, but it was not ture at all for me. in 5 mins top You can take a grab taxi.
Stayed 3 nights in Dec 2023
Response from Hadana Boutique Resort Hoi An on 31 Jan 2024
Dear Mr. Park,Thank you so much for your kind review. We are absolutely delighted to learn that our service did bring you such enjoyable experience. Thank you again for holding us in high regards. We definitely look forward to welcoming you even better on a longer vacation. We are looking forward to seeing you again. Kind regards, Hadana Boutique Resort Hoi An

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family friendly hotel
This was a great place for our young family. It was close enough to old town that our preschooler could walk there, but also far out enough that night traffic wasn't an issue. Buffet breakfast and pool area was also a highlight. All the staff were very friendly and helpful. Would definitely stay again.
Stayed 5 nights in Dec 2023
Response from Hadana Boutique Resort Hoi An on 3 Jan 2024
Dear Jon,Thank you for your kind words, We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!Sincerely,Hadana Boutique Resort Hoi An

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hadana Boutique Resort Hoi An on 3 Jan 2024
Dear Kathleen,We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!Sincerely,Hadana Boutique Resort Hoi An

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hadana Boutique Resort Hoi An on 3 Jan 2024
Dear Courtney,Thank you so much for your kind review. We are absolutely delighted to learn that our service did bring you such enjoyable experience. Thank you again for holding us in high regards. We definitely look forward to serving you even better on a longer vacation. We are looking forward to seeing you again. Kind regards, Hadana Boutique Resort Hoi An

10/10 Excellent

Heleena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Hadana Boutique Resort Hoi An on 3 Jan 2024
Dear Heleena,We are incredibly grateful that you took the time out to share your feedback. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team. We hope to have chance to welcome you again.Best regards,Hadana Boutique Resort Hoi An

10/10 Excellent

Cyrus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful, especially Mei and Thuan. The breakfast was delicious with many choices. Pool water was sparkling clean. Room was spacious.
Stayed 2 nights in Nov 2023
Response from Hadana Boutique Resort Hoi An on 5 Dec 2023
Dear Cyrus, We are pleased that you were satisfied with your choice of our resort. Thank you so much for taking your time to share your experience staying with us. We’ve copied your comments to all staffs who directly worked with you and anyone else who contributed and we are sure that your reviews have inspired all of us. We value feedback very highly and use it to continually improve our service. We do hope to have other chances to welcome you and your family, friends to our resort in the near future. Thanks and best regards, Hadana Boutique Resort Hoi An

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hadana Boutique is an elegant and charming hotel located in the heart of Hoi An. Built around a central swimming pool. It is an absolutely beautiful setting. The rooms had all amenities and mine included a separate sitting area. What really makes this hotel stand out for me, however was the staff. They were always willing to help out with your needs whether it was arranging transportation by car or train, making recommendations about local activities or meeting any other needs of the customer. I really have to make special note about a couple of the staff who were just amazing. Dzung at the front desk was a delight and looked after several of my transportation needs. Thank you Dzung! Just a tremendous help. Dzung would be an asset to any hotel!! I also had the opportunity to use the spa twice during my stay. I had the best hot stone massages I have ever had in my life! Thank you Thieu! Don’t miss the opportunity to use the spa!! All in all, I highly recommend the Hadana Boutique Hotel!!
Stayed 3 nights in Nov 2023
Response from Hadana Boutique Resort Hoi An on 29 Nov 2023
Dear Mr. Keith, We are pleased that you were satisfied with your choice of our resort. Thank you so much for taking your time to share your experience staying with us. We’ve copied your comments to all staffs who directly worked with you and anyone else who contributed and we are sure that your reviews have inspired all of us. We value feedback very highly and use it to continually improve our service. We do hope to have other chances to welcome you and your family, friends to our resort in the near future. Thanks and best regards, Hadana Boutique Resort Hoi An

10/10 Excellent

Minaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing stay at Hadana Boutique Resort and will definitely come back here when we return to Hoi An. We would highly recommend this hotel to anyone coming to Hoi An. Thuan was extremely kind, helpful and hospitable. Breakfast was really nice, the best we have had in Vietnam. Rooms were spacious and clean. Pool was a great amenity as well. A big bonus is they have free bikes that you could ride into town and it took us only 5 minutes to get to the old town.
Stayed 1 night in Nov 2023
Response from Hadana Boutique Resort Hoi An on 30 Nov 2023
Dear Minaz Hirji,We are incredibly grateful that you took the time out to share your feedback. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team. We wish to have another chance to welcome you again.Best regards,Hadana Boutique Resort Hoi An

10/10 Excellent

Robert, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff. Great rooms and breakfast.
Stayed 4 nights in Nov 2023
Response from Hadana Boutique Resort Hoi An on 28 Nov 2023
Dear Mr. Robert,We are incredibly grateful that you took the time out to share your feedback. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team. We hope to have chance to welcome you again.Best regards,Hadana Boutique Resort Hoi An

10/10 Excellent

Alexa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were wonderful. The room was spacious and the pool area was great. The location was a little far from the night market but a nice walk over there!
Stayed 2 nights in Nov 2023
Response from Hadana Boutique Resort Hoi An on 11 Nov 2023
Dear Mrs. Alexa,We are incredibly grateful that you took the time out to share your feedback. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team. We are looking forward to welcome you again.Best regards,Hadana Boutique Resort Hoi An

10/10 Excellent

PHILLIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing beautiful stay
Amazing stay at a conveniently located play in thr old quarters. The staff were incredibly helpful, fr recommending places to visit, acitivites to do etc etc. A great feature is that you get to use their bikes for free. Highly recommended stay.
Stayed 4 nights in Nov 2023
Response from Hadana Boutique Resort Hoi An on 9 Nov 2023
Dear Mr. Phillip,Thank you so much for your kind review. We are absolutely delighted to learn that our service did bring you such enjoyable experience. Thank you again for holding us in high regards. We definitely look forward to welcoming you even better on a longer vacation. We are looking forward to seeing you again. Kind regards, Hadana Boutique Resort Hoi An

10/10 Excellent

Rakaua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel with the best customer service I have experienced. I want to say a huge thank you to Thuan who was our guest experience manager. She made everything perfect from booking a surprise party for my partner to ensuring we knew about all the activities in Hoi An, even those the hotel wasn't involved in. The hotel was very clean, had an amazing pool, and delicious breakfast and was only a short 15-minute walk to the market where everything happens. I am not the type of person to stay in the same place twice but the amazing customer service from Thuan and Mei would make me come back for a part 2! Thank you again, Ra & La
Stayed 2 nights in Oct 2023
Response from Hadana Boutique Resort Hoi An on 6 Nov 2023
Dear Mr. Rakaua Simon, We are pleased that you were satisfied with your choice of our resort. Thank you so much for taking your time to share your experience staying with us. We’ve copied your comments to all staffs who directly worked with you and anyone else who contributed and we are sure that your reviews have inspired all of us. We value feedback very highly and use it to continually improve our service. We do hope having other chances to welcome you at our resort in the near future. Thanks and best regards, Hadana Boutique Resort Hoi An

2/10 Terrible

nhuy

Stayed 2 nights in Oct 2023
Response from Hadana Boutique Resort Hoi An on 6 Nov 2023
Dear potential guest,Thank you very much for taking the time to share your feedback. We are sorry to hear that your stay with us did not meet your expectations at the certain aspects. We do hope having another chance to welcome you with the better service. Thanks and best regards, Hadana Boutique Resort Hoi An

10/10 Excellent

Trina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, particularly Thuan who helped us rearrange a delay over WhatsApp, were very helpful. It was about a 10 - 15 minute easy walk to the old town. Hotel had excellent facilities. Would recommend staying here if you are looking at visiting the lovely town of Hoi An.
Response from Hadana Boutique Resort Hoi An on 9 Oct 2023
Dear Mrs. Trina, We are pleased that you were satisfied with your choice of our resort. Thank you so much for taking your time to share your experience staying with us. We’ve copied your comments to all staffs who directly worked with you and anyone else who contributed and we are sure that your reviews have inspired all of us. We value feedback very highly and use it to continually improve our service. We do hope to have other chances to welcome you and your family, friends to our resort in the near future. Thanks and best regards, Hadana Boutique Resort Hoi An

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Hadana Boutique Resort Hoi An on 9 Oct 2023
Dear Mr. Alex,We sincerely appreciate you taking the time to share with us your experience at our resort. On behalf of our entire team, thank you for allowing us to serve you.Sincerely,Hadana Boutique Resort Hoi An

10/10 Excellent

Josimar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable Hotel
Stayed 4 nights in Sep 2023
Response from Hadana Boutique Resort Hoi An on 20 Sept 2023
Dear Mr. Josimar,Thank you so much for your kind review. We are absolutely delighted to learn that our service did bring you such enjoyable experience. Thank you again for holding us in high regards. We definitely look forward to serving you even better on a longer vacation. We are looking forward to seeing you again. Kind regards, Hadana Boutique Resort Hoi An.

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Hadana Boutique Resort Hoi An on 7 Sept 2023
Dear Mr. Nick,We sincerely appreciate you taking the time to share with us your experience at our resort. On behalf of our entire team, thank you for allowing us to serve you.Sincerely,Hadana Boutique Resort Hoi An

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and the service was superior.
Stayed 3 nights in Aug 2023
Response from Hadana Boutique Resort Hoi An on 14 Aug 2023
Dear Mr. Robert,We’re so happy to hear you had a great experience at our resort. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.Sincerely,Hadana Boutique Resort Hoi An.

10/10 Excellent

Hieu

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and clean hotel. Room was spacious clean. Staff was very considerate. My wife didn’t feel well and couldn’t make it to the breakfast buffet so the staff went of their way and brought up some porridge to our room.
Stayed 3 nights in Aug 2023
Response from Hadana Boutique Resort Hoi An on 10 Aug 2023
Dear Mr. Hieu,We are incredibly grateful that you took the time out to share your feedback. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team. We hope to have chance to welcome you again.Best regards,Hadana Boutique Resort Hoi An

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property
Great option for Hoi An. Friendly and helpful staff, amazing pool, great AC in your room (it's hot there), free bikes, beach access at Dolphin Club, etc. Highly recommend.
Stayed 2 nights in Aug 2023
Response from Hadana Boutique Resort Hoi An on 9 Aug 2023
Dear Mr. Brian,Thank you so much for your kind review. We are absolutely delighted to learn that our service did bring you such enjoyable experience. Thank you again for holding us in high regards. We definitely look forward to serving you even better on a longer vacation. We are looking forward to seeing you again. Kind regards, Hadana Boutique Resort Hoi An.

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding!!!
An easy review to write. Outstanding!!!! Everything was perfect! The staff are all full of smiles, friendly and nothing is too much trouble - which is rare as there’s often someone that’ll dampen a stay. The food was delicious and a good selection at breakfast. The spa treatments were wonderful as well as the ladies in there. A short walk in the main area. There’s also a pharmacy close by too. Would we recommend? Absolutely!!
Stayed 3 nights in Jul 2023
Response from Hadana Boutique Resort Hoi An on 7 Aug 2023
Dear potential guest,We’re so happy to hear you had a great experience at our resort. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.Sincerely,Hadana Boutique Resort Hoi An team.

10/10 Excellent

Raymond

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great central location. Large, clean room. The staff were welcoming , friendly and helpful. We were sad to leave at the end of our stay.
Stayed 13 nights in Jul 2023
Response from Hadana Boutique Resort Hoi An on 19 Jul 2023
Dear Mr. Raymond,We are incredibly grateful that you took the time out to share your feedback. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team. We hope to have chance to welcome you again.Best regards,Hadana Boutique Resort HoiAn team.

10/10 Excellent

wayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful place to unwind and relax. The spa has great massages. The food is quality in the hotel and nearby cafes & market areas. For shopping you have it all so close. The best part is the rooms - super clean and tidy. Then the pool area, absolutely superb on 40 degree days with a happy hour cocktail or 2.
Stayed 4 nights in Jul 2023
Response from Hadana Boutique Resort Hoi An on 13 Jul 2023
Dear Wayne, Warmest greetings from Hadana Boutique Resort HoiAn (former Belle Maison Hadana HoiAn)Thank you so much for your kind review. We are absolutely delighted to learn that our service did bring you such enjoyable experience. Thank you again for holding us in high regards. We definitely look forward to serving you even better on a longer vacation. We are looking forward to seeing you again. Thanks and best regards, Hadana Boutique Resort Hoi An team.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
One of the first to visit after recent renovations I was one of very few people staying there. The staff were fantastic, really pleasant, polite & wonderfully helpful. Enjoyed the spa massage. Very peaceful sitting around the pool. A short walk to the old town with lots of food options available. Really enjoyed my stay
Response from Belle Maison Hadana Hoi An Team on 10 Jun 2023
Dear Mr. John, Thank you so much for your kind review. We are absolutely delighted to learn that our service did bring you such enjoyable experience. Thank you again for holding us in high regards. We definitely look forward to serving you even better on a longer vacation. We are looking forward to seeing you again. Kind regards, Belle Maison Hadana Hoi An team.

10/10 Excellent

Caroline

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great for families, they hve high chairs, a play room and a great pool. Would stay there again. Family room is spacious and very clean.
Stayed 3 nights in Apr 2023
Response from Belle Maison Hadana Hoi An on 26 Apr 2023
Dear Caroline Fortin, Thank you so much for your kind review. We are absolutely delighted to learn that our service did bring you such enjoyable experience. Thank you again for holding us in high regards. We definitely look forward to serving you even better on a longer vacation. We are looking forward to seeing you again. Kind regards, Belle Maison Hadana Hoi An team.

10/10 Excellent

Tan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay with the friendly staff. Breakfast was great every morning. Lien, Sen, Sam, Ngoc, Huy and everyone here were always helpful and professional. They received our recommendation with sincerity. Lien, the general manager, was attentive to details of her duty, and she even bought us bánh mì as a gift. Thanks everyone. We miss you already.
Stayed 2 nights in Apr 2023
Response from Belle Maison Hadana Hoi An on 26 Apr 2023
Dear Tan Nguyen, We are pleased that you were satisfied with your choice of our resort. Thank you so much for taking your time to share your experience staying with us. We’ve copied your comments to all staffs who directly worked with you and anyone else who contributed and we are sure that your reviews have inspired all of us. We value feedback very highly and use it to continually improve our service. We do hope to have other chances to welcome you and your family, friends to our resort in the near future. Thanks and best regards, Belle Maison Hadana Hoi An team.

10/10 Excellent

Helen India

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean and comfortable, with friendly and helpful staff. Breakfast options are tasty and plentiful. Only bad point was the shower, which didn’t drain well and flooded the bathroom floor when you used it - use the shower in the bath instead.
Stayed 10 nights in Mar 2023
Response from Belle Maison Hadana Hoi An on 10 Apr 2023
Dear Helen,We are incredibly grateful that you took the time out to share your feedback. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team. Besides, we also are trying our best to improve hotel better day by day. We hope to have chance to welcome you again.Best regards,Belle Maison Hadana Hoi An team.

8/10 Good

LAURA

Travelled with group
Liked: Cleanliness, staff & service, room comfort
A pretty hotel with a fatal design flaw
A beautiful hotel with some dated design flaws. The room was spacious and had pretty accents. The courtyard had a gorgeous pool and a reasonable amount of seating around it. The breakfast offerings were pretty good, though the layout made it difficult to move around without getting in the way of other guests. I stayed in a twin room with my travel companion and we were both dismayed to see that the shower stall was not enclosed. Instead we had to climb into a tub with high sides and a low shower head and shower that way, which was uncomfortable and unnecessary considering they could just enclose the shower to solve the problem. As a frequent traveler to Hoi An, I will say that the shower issue will keep me from staying in the hotel again.
Stayed 2 nights in Mar 2023
Response from Belle Maison Hadana Hoi An Team on 6 Apr 2023
Dear Laura, Warmest greeeting from Belle Maison Hadana Hoi An! Once again, thank you very much for making your reservation at Belle Maison Hadana for your vacation in Hoi An. We hope that you had an wonderful holiday with us. Firstly, we would like to say thank you very much for your useful compliments for us. That's motivation, which to us try more and more. Besides, we're sorry about your dissapointed during staying here. We're looking forward to welcome you coming back with the better quality in the next time. Please do not hesitate to contact us if you may need further information or any assistance. Thanks and best regards, Belle Maison Hadana Hoi An.

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this property. The staff are great especially Duay and Nga ( my spelling of there names maybe wrong)in the restaurant/bar. They remembered our names and had a smile every time. They were interested in our daily activities and helpful on information what to do for the day.
Stayed 4 nights in Mar 2023
Response from Belle Maison Hadana Hoi An on 30 Mar 2023
Dear Trevor Gossen, We are pleased that you were satisfied with your choice of our resort. Thank you so much for taking your time to share your experience staying with us. We’ve copied your comments to all staffs who directly worked with you and anyone else who contributed and we are sure that your reviews have inspired all of us. We value feedback very highly and use it to continually improve our service. We do hope to have other chances to welcome you and your family, friends to our resort in the near future. Thank you and best regards, Belle Maison Hadana Hoi An

10/10 Excellent

Kelvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to Hoi An Night Market
Stayed 2 nights in Mar 2023
Response from Belle Maison Hadana Hoi An Team on 15 Mar 2023
Dear Mr. Kelvin,We are incredibly grateful that you took the time out to share your feedback. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team. We hope to have chance to welcome you again.Best regards,Belle Maison Hadana Hoi An.

8/10 Good

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights at this hotel. Hotel was in a good area about 10 minute walk to the Old Town. The room was large but washroom definitely needed an upgrade, overall was ok and clean. Breakfast buffet was included with booking but not great. Good value hotel.
Stayed 3 nights in Feb 2023
Response from Belle Maison Hadana Hoi An on 25 Feb 2023
Dear Fiona, Thank you so much for your kind review. We are absolutely delighted to learn that our service did bring you such enjoyable experience. Thank you again for holding us in high regards. We definitely look forward to serving you even better on a longer vacation. We are looking forward to seeing you again. Kind regards, Belle Maison Hadana Hoi An.

10/10 Excellent

Carl

Stayed 2 nights in Feb 2023
Response from Belle Maison Hadana Hoi An Team on 8 Feb 2023
Dear Mr/Mrs. Carl Zimmerman, Thank you so much for your kind review. We are absolutely delighted to learn that our service did bring you such enjoyable experience. Thank you again for holding us in high regards. We definitely look forward to serving you even better on a longer vacation. We are looking forward to seeing you again.Kind regards, Belle Maison Hadana Hoi An.

10/10 Excellent

Vu

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2023
Response from Belle Maison Hadana Hoi An Team on 3 Feb 2023
Dear Mr. Vu Dinh, Thank you so much for your kind review. We are absolutely delighted to learn that our service did bring you such enjoyable experience. Thank you again for holding us in high regards. We definitely look forward to serving you even better on a longer vacation. We are looking forward to seeing you again. Kind regards, Belle Maison Hadana Hoi An.

10/10 Excellent

Daniel

Stayed 2 nights in Jan 2023
Response from Belle Maison Hadana Hoi An Team on 17 Jan 2023
Dear Mr/Ms.Daniel Wong, We are pleased that you were satisfied with your choice of our hotel. We value feedback very highly and use it to continually improve our service. We do hope to have other chances to welcome you and your family, friends to our hotel in the near future. Thanks and best regards, Belle Maison Hadana Hoi An

2/10 Terrible

Caifeng Jolene, Toronto

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We booked 3 rooms for 3 nights here. The rooms we were given were noisy as they overlooked the main road and were directly above the hotel driveway. Since this was a Expedia VIP-access hotel, I requested an upgrade for the rooms but was only allowed to upgrade 1 of the 3 rooms as the hotel claimed the other rooms were fully booked (a quick check on Expedia showed that all room types were available for the period of our stay). Regardless, all 3 rooms (including the upgraded room) were dirty, we found cockroaches and spiders in all of them. There were also cobwebs, dirt and mould at the corners of the toilet, in the cupboards and the bed. The bathtubs and sinks also did not drain properly and leaked, leaving the toilet floor very wet. When we confronted the front desk the next morning about these issues and contacted Expedia for assistance, the hotel only offered to upgrade our remaining 2 rooms (despite telling us there were no rooms available for us the previous day). They did not allow us to change our upgraded room even though it also had issues with cleanliness. As these issues are probably present throughout the hotel, we refused and asked to check out with a refund for our remaining 2 nights. Only then did the manager talk to us directly to convince us to stay, but requested for photos of the cockroaches that we claimed we found, saying that she had never had this complaint before and it was unbelievable that all 3 of our rooms had this issue. Would not recommend.
Response from Belle Maison Hadana Hoi An on 25 Feb 2023
Dear Mrs. Caifeng Jolene Ho, Warmest greetings from Belle Maison Hadana Hoi An. Firstly, thank you so much for taking the time to share your recent experience in Hoi An. Thanks for your valuable comments. Besides, we are sorry to hear that your stay with us did not meet your expectations at the certain aspects. We will try to fix and change everything better. We look forward to have another opportunity to be of your service next time in Hoi An. Best Regards,Belle Maison Hadana Hoi An team.

10/10 Excellent

Britton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Belle Maison Hadana Hoi An Team on 17 Jan 2023
Dear Mr/Mrs. Britton Johnson , Thank you so much for your 10/10 review. We are absolutely delighted to learn that our service did bring you such enjoyable experience. Thank you again for holding us in high regards. We definitely look forward to serving you even better on a longer vacation. We are looking forward to seeing you again. Kind regards, Belle Maison Hadana Hoi An.

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. The staff were incredibly helpful and friendly and really great with recommendations of things to do. Breakfast buffet was really good with a very good selection.
Response from Belle Maison Hadana Hoi An Team on 6 Jan 2023
Dear Mr/Ms. Connie, Thank you so much for your 5/5 review. We are pleased that you were satisfied with your choice of our resort. Thank so much for taking your time to share your experience staying with us. We’ve copied your comments to all staffs who directly worked with you and anyone else who contributed and we are sure that your reviews have inspired all of us. We value feedback very highly and use it to continually improve our service. We do hope to have other chances to welcome you and your family, friends to our resort in the near future.Thanks and best regards, Belle Maison Hadana Hoi An