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Reviews of Shangri-La Huhhot

5 out of 5
Shangri-La Huhhot
No 5 Xi Lin Guo Le South Road, Huimin District, Hohhot, Inner Mongolia

Reviews

9.0

Wonderful

Rating 10 - Excellent. 26 out of 43 reviews" "
Rating 8 - Good. 12 out of 43 reviews" "
Rating 6 - Okay. 3 out of 43 reviews" "
Rating 4 - Poor. 2 out of 43 reviews" "
Rating 2 - Terrible. 0 out of 43 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Lkhajii

Fair place
Stayed 1 night in Apr 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very quiet and clean, housekeeping staff is awesome ... small issue arose, however, manager was very helpful in resolving, so no real issues in the end.
Stayed 14 nights in Nov 2023
Response from Hotel Management, Shangri-La Huhhot on 25 Mar 2024
Dear valued guest, thank you for sharing your stay experience with us. We are so glad to know that you have had a nice time in the hotel with our friendly hospitality. Looking forward to serving you in the near future.

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel foyer with Mongolian artifacts and staff in traditional style clothing. The room was comfortable and the cleaner became our best friend. I want to revisit again
Stayed 5 nights in Sep 2023
Response from Hotel Management on 25 Mar 2024
Dear valued guest,Thank you for your feedback. We are pleased to know that your stay with us was an enjoyable one.Shangri-La is committed to providing an unforgettable experience to our guests, and so glad to know that the specially created grassland cultures in hotel details have gave you a great impression. Your most cordial comments will be shared with our colleagues.Looking forward to another visit in near future. Sincerely,

10/10 Excellent

Sainbayar

Stayed 1 night in Jun 2023
Response from Hotel Management on 25 Mar 2024
Dear valued guest, thank you for sharing your stay experience with us. We are so glad to know that you have had a nice time in the hotel with our comfortable facilities and convenient location. Looking forward to serving you in the near future.

10/10 Excellent

Baicheng

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Hotel Management on 25 Mar 2024
Dear valued guest, thank you for choosing our hotel for your special moment. Shangri-La is striving to deliver the most comfortable and memorable experience for our guests. We are so glad to have your reorganization. Looking forward to exceeding your expectations during your next stay with us.

10/10 Excellent

Battsatsral

Travelled with family and small children
Liked: Cleanliness, staff & service
Good
Stayed 7 nights in Apr 2023
Response from Hotel Management on 25 Mar 2024
浩特香格里拉管理层Dear valued guest, thank you for sharing your stay experience with us. We are so glad to know that you have had a nice time in the hotel with our friendly hospitality. Looking forward to serving you in the near future.

10/10 Excellent

Gunchinkhorloo

Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from 呼和浩特香格里拉大酒店管理层 on 6 Mar 2020
尊敬的客人，您好。香格里拉致力于为客打造难以忘怀的美好入住经历。很荣幸成为您此次呼和浩特之行的下榻之选，并为您提供专业的服务。真诚期待您的再次惠顾。

6/10 Okay

Clyde

Business traveller
Liked: Staff & service
Disliked: Room comfort
To hot
Good location but rooms are to hot
Stayed 2 nights in Oct 2019

8/10 Good

shuou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall good, better than Sheraton
Stayed 1 night in Jun 2019
Response from Hotel Management on 16 Aug 2019
Dear guest, thank you for your feedback. We are pleased to receive your favorable comments on our hospitality and facilities, with which will greatly assist us in our continuous efforts to improve and bring our standards to a high level.

8/10 Good

rajvir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff . Simon Bi goes of way to help guests.
Stayed 2 nights in May 2019
Response from Hotel Management on 14 Aug 2019
Dear valued guest, thank you for sharing your stay experience with us. We are so glad to know that you have had a nice time in the hotel with our friendly hospitality. Looking forward to serving you in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from Hotel Management on 14 Aug 2019
Dear valued guest, thank you for sharing your stay experience with us. We are so glad to know that you have had a nice time in the hotel with our friendly hospitality. Looking forward to serving you in the near future.

8/10 Good

Mrs., Hong Kong

Liked: Staff & service, property conditions & facilities
Great location
We arrived late on both nights and basically only using hotel to take a bath and sleep. Not really using the facilities which was a regret. We ordered room services and foot massages in room, satisfaction levels were low
Stayed 1 night in Jul 2018

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fit for a king.
It was an excellent they maintain please and you feel like a king when you stay there considering the price was only under $100 USD. Feels great to have a steam and Jacuzzi in the morning when you wake up
Response from Shangri-La Hotel, Huhhot on 19 Apr 2018
Dear Valued Guest, Thank you for taking time to give us the feedback during your stay at Shangri-La Hotel, Huhhot. We are pleased to learn of your enjoyable stay with us and it was indeed our pleasure to take care of you. Your most cordial comments will be shared with our colleagues with much pleasure. Once again, thank you very much for your compliments on the hotel and please be assured of our best efforts to strive for your continued support. We look forward to welcoming you back to our hotel in the near future. Yours sincerely, Hotel Management

4/10 Poor

Alexandra

Liked: Cleanliness
Disliked: Staff & service, room comfort
No power from 1:00am - 5:30am
The bed was not comfortable and the hotel turns the power off every night from 1:00am - 5:30am. I woke up at 4:00am to pack/get ready for a 7:00am flight and had to get ready in the dark.

10/10 Excellent

k jones, texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel bad location
Hard beds, great breakfast food, clean rooms, great gym and pool and beautiful views

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just meh
Decent hotel. But expected more from Shangrila-La. Seemed a little over priced for rather basic room. Nothing to write home about - that's sure.

10/10 Excellent

Gary, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeding expectation!
The entire experience was first class. The hotel is well designed, well maintained and the staff were delightfully attentive and professional.

4/10 Poor

max, ningbo

Liked: Cleanliness, room comfort
Disliked: Staff & service
Not really what I expected
The reception staff were just useless, it took over 30 minutes to check in and we were the only folk there. Although the spoke English it was as if they had learnt only those phrases that were standard. Luckily my I was with a Chinese person but even that didn't speed them up! We were checking in quite late but the restaurant was still open. I failed to enjoy the stone cold steak that they served and my friend left most of the noodle dish as it tasted too bad. The waiter tried his best to help us but the kitchen staff were clearly hopeless. The number for room service was never answered and the person on the general number spoke no English. After a conversation in Chinese resulted in a promise to deliver the requested food there was a call 10 minutes later to say that room service had finished for the day. This at 9 PM! This is NOT a 4 star Hotel, it looks like one but it offers 2 star service There are no restaurants nearby and the road outside looked like a building site so no use for an evening stroll.

10/10 Excellent

Sergelen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Lillian, Mercer Island, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five Star in Every Way
Great Experience.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒適 溫馨 會想再住的酒店
房間很乾淨 舒服。 辦理入住的人員專業 親切。 請教推薦當地特色餐廳 前往用餐果然很棒。
Stayed 1 night in Nov 2019

10/10 Excellent

Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房间布置和装修还不错，泳池很棒
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019
Response from 呼和浩特香格里拉大酒店管理层 on 17 Aug 2019
尊敬的客人，感谢您下榻本酒店。很高兴您此次入住度过了一段美好的时光，并收获您的满分认可。真诚期待您的再次光顾。

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
il design...il personale...lo stile...nuovo...molto centrale...speciale
Stayed 4 nights in Jul 2019
Response from Hotel Management on 14 Aug 2019
Dear valued guest, thank you for sharing your stay experience with us. We are so glad to know that you have had a nice time in the hotel with our friendly hospitality. Looking forward to serving you in the near future.

8/10 Good

guang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不错
不错
Stayed 1 night in Jun 2019
Response from 呼和浩特香格里拉大酒店管理层 on 12 Aug 2019
尊敬的客人，很高兴您在这里度过了一段美好的居停时光，并收获您的满意点评。诚挚欢迎您的再次惠顾。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
テレビの品質が悪くてびっくりしました。 一流ホテルなのに朝食のたまご焼きスタッフは素人見たい、品数が多くて、品質は、イマイチ 冷めたり、硬くなったり、、 残念でした。
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Gute Option im Stadtzentrum
Gutes Hotel wenn man in der Innenstadt sein will.Bei Durchreise in die innere Mongolei oder für die Museen sollte man eher im Osten der Stadt (zb Wanda) das Hotel wählen. Guter Service, Hotel ist etwas in die Jahre gekommen. Schöner Ausblick über die Stadt, die Fenster müssen allerdings dringend gereinigt werden.
Stayed 3 nights in Oct 2018

10/10 Excellent

Eastin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

ZHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
性价比挺高的香格里拉酒店
市中心的酒店位置，去哪里都相对比较方便，当然必须能接受高峰时期的堵车。餐饮还是保持了香格里拉的一贯水准，比较满意，如果吃不惯当地的食物，选择还是挺多的。住宿水平也可以，虽然相对不那么新，但是挺干净的。这么多香格里拉酒店里这家算是性价比很高的了。全家出游还是很推荐的。
Stayed 6 nights in Aug 2018

10/10 Excellent

Kam Yeung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

kwok bun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店干净整洁
位置好，服务不错

6/10 Okay

Trade , KOR

Liked: Cleanliness
Disliked: Room comfort
내몽골에서 멋진 호텔(최고인지는 모르겠음)
방을 딜럭스로 예약했는데 생각보다 매우 작았습니다. 다른 중국 손님들은 공원과 연못이 보이는 쪽 방이었는데, 익스피디아로 예약해서 그런지 시내 빌딩과 매연만 보이는 곳에 숙박했습니다. 욕조와 샤워부스가 따로 있는 화장실은 매우 좋았습니다. 휘트니스에 있는 트레드 밀마다 생수통을 둘 필요는 없습니다. 오히려 운동에 방해가 됩니다. 다른 시설들은 좋았습니다. 리셉션에서 직원들이 친절 했습니다. 컨시어지 좋았습니다. 그러나 중국은 중국이었습니다. 2%부족합니다.
로비
12월 여행 주의

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通便利，房間乾淨

10/10 Excellent

Kwok ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

MINSUNG, 서울

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최고의 호텔
정말 최고의 호텔입니다 서비스 시설 모두 굿입니다

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
很貼心水果及月餅。
如果要押金應該提前告知,而不是臨櫃才要,而且每天要押500元人民幣,錢押了,我就帶那點錢,啥事都幹不了,真需要改善,要先告知要收押金嘛,不是嗎?

8/10 Good

Anonymous

Liked: Cleanliness, staff & service
接客は素晴らしかった。ホテル内のレストランは高め。
接客は素晴らしかった。ホテル内のレストランは高め。