Ratings based on 726 Verified Reviews

4.5 out of 5
89% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller

great location and easy access to Manhattan

Posted 15-Sep-2017
Pros: location
Cons: hotel equipment
great location and easy access to Manhattan. convient location with lot of restaurants nearby. hotel equipment is so so.
5 out of 5
Recommended
for Everyone
by A verified traveller from sandhurst. uk

Best hotel to visit NY

Posted 14-Sep-2017
This is our third time back. Perfectly positioned for Manhattan visits. Hotel lovely. Always attentive. Staff lovely, can't do enough for you. Rooms and hotel clean. Always 100% recommend Will go back on next visit too
5 out of 5
Recommended
for Everyone
by A verified traveller from Dublin, OH

Nice hotel with a view

Posted 05-Sep-2017
Spent Labor Day weekend in Long Island, manhattan and Hoboken in 3 different hotels. Loved Our stay at W. Impressed with how Hoboken has transformed. Will definitely recommend W to all my friends and family. Will be back. Thanks to the friendly staff that made the stay enjoyable.
3 out of 5
by A verified traveller

Posted 04-Sep-2017
Nice location. Staff wasn't great. Had a better experience at the Westin Jersey City when I stayed there.
5 out of 5
Recommended
for Everyone
by A verified traveller

perfect view .close ferry

Posted 02-Sep-2017
perfect view of new york ,nice for running and walking close to the ferry to lower manhattan
4 out of 5
Recommended
for Everyone
by A verified traveller from ri

nice hotel stay EXCEPT on a saturday night!

Posted 26-Aug-2017
Pros: everything else was great.
we had a great stay at the hotel with friends while visiting NY city 7/29/17-8/2/17 EXCEPT for the first night 7/29 a saturday night. around 10 pm my wife ,son and myself were ready for bed and a good nights sleep after driving from rhode island when we started hearing VERY LOUD MUSIC and BASS VIBRATION shaking our 4th floor room. it took 2 phone calls to the managers office for an explanation of "that'sour live band at the night club downstairs and we'll try to get security to turn it down'. THEY DIDN'T! it went on till 2 o'clock in the mourning. we did not get any sleep and we had full day planned the next day with our friends who were on the 10th floor. they heard some low level music. your staff was very apologetic and credited us the room for that night after l stated l would be leaving. The whole point of this letter is your hotel should NOT be booking live LOUD music bands on saturday nights who are preventing your patrons from sleeping which is the main objective of the hotel. please advise management QUIET is what a patron is looking for
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel with beautiful views

Posted 23-Aug-2017
Pros: Everything. clean, comfortable, modern, but the same as every W hotel. Very reliable and a great value,
Cons: better lobby bar
Location: there are many excellent and diverse restaurants and bars minutes from the front door. Great for walking and jogging.
Always a winner! Great location just a short ride to Midtown on the ferry. Very walkable area with lots of places to eat and drink minutes from your door step. The staff is always courteous and the views are awesome!
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel in Hoboken

Posted 17-Aug-2017
Only wish was coffee machine didn't work well and didn't have free coffee in lobby area on Monday morning. Other than that it was a perfect experience.
4 out of 5
by A verified traveller

Nice Stay

Posted 19-Jul-2017
Location: Very nice area. Right near the river with great views. I walk with a cane which made it a bit tough to get around crowded city streets.
Stay was for a Baby Shower. Room and facilities 1st class. Location tough for parking even with Valet Service. Room with a view, but had trouble closing the drapes.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Jul-2017
Rooms are clean but very small. Basically a bed and dresser. Not much more room. Your paying for the view