Ratings based on 644 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
90% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Beautiful Hotel.

Posted 23-Aug-2016
Pros: Perfect location and view of NYC
Location: Great resturants
From the moment we arrived everything was great The reception, valet service, and check-in staff. Room was beautiful clean and comfortable. Perfect location,very safe and convenient.
5out of 5
by ted from PA

Last minute trip

Posted 23-May-2016 on Hotels
Brian at the front desk was very professional and accommodating.
3out of 5
by Gabrielle

Just OK

Posted 30-Apr-2016 on Hotels
For the money we paid, it was just ok. The bed not very comfortable. Found it ridiculous that it cost $6 for a bottle of water with no access like a vending machine to any affordable water.
5out of 5
by A verified traveller from san juan, pr

Excellent location néxt to River

Posted 27-Apr-2016
Staff was very helpful fixing problem with Door Lock
5out of 5
by A verified traveller

This traveller left a rating score only Posted 26-Apr-2016 on Hotels
2out of 5
by Brady from California

Better off in Manhattan or another hotel

Posted 26-Apr-2016 on Hotels
Online the hotel looks nice. In person our room/bathroom were on the smaller side. Felt the staff did nothing to accommodate request for a room with a view. Not sure if it was because we booked it online, not directly through them. Had a view of a vent and part of the ceiling portion of the hotel that was eye level looking out of window (I have a pic if you would like to see) The pull down blind kept getting stuck and would come off track. Not impressive at all would rather stay on the other side of the River in Manhattan.
5out of 5
by Courtney from Princeton, NJ

Great spot for a romantic weekend!

Posted 20-Apr-2016 on Hotels
Front desk and concierge staff were pleasant, helpful, and very knowledgable.
4out of 5
by Darlene

Posted 15-Apr-2016 on Hotels
Long weekend to visit family. Wanted to stay close to their residence. Good neighborhood, walking distance to many restaurants and shops. Unhappy with the charge for WIFI and there was not coffee available in the room. The coffee was in the lobby, and on Sunday morning was empty. Also, after the Theater, late arrival back to hotel on Saturday night, no place for a nightcap or dessert. Restaurant was closed and the two bars are more nightclubs than a leisurely social setting. For the price of this hotel, there should be more free amenities, rather than each item in the room having a price. A bottle of water was $6.00.
5out of 5
by Erika

This traveller left a rating score only Posted 03-Apr-2016 on Hotels
5out of 5
by A verified traveller

Best view of NYC.

Posted 28-Mar-2016 on Hotels
Heaven to wake up every morning with a wonderful view of NYC! We'll be back for sure!